MS Specialist & Transmission Expert Maimsd Technology

4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As an MS Specialist & Transmission Expert, you will be responsible for performing Fault and Configuration management activities to serve customers directly or through customer interface, following defined procedures and under supervision. Your key responsibilities include executing technical tasks according to defined procedures, actively developing competences, and ensuring excellent knowledge and understanding of telecom networks and elements. You should have a detailed understanding of transmission topology, including Microwave, fiber, and IPRAN technology. Your expertise should extend to equipment such as Marconi, Fujitsu, Alcatel, Philips muxes, Nokia, and Ciena DWDMs, with a strong analytical understanding of NMS. Additionally, you are expected to possess expert knowledge of OTN/Ethernet and IP technology in the Transmission Domain. Experience in remote delivery and field team interactions for troubleshooting and configuration is essential. You should also have a good understanding of TXN interfaces of Mobile Networks in TDM and Packet Environment. Hands-on experience with IPRAN technology and stitched networks is desired, along with the ability to interact with cross-functional domains like Radio, Core, and IP. Your role will involve understanding the trouble ticket lifecycle, successful closure of tickets to achieve SLAs, coordination with field teams and 3rd party providers, and the ability to resolve issues remotely while guiding on-ground teams. Change activities as requested by customers should be performed promptly, aligning with customer requirements effectively. In terms of behavioral skills, you should possess excellent written and verbal communication skills in English, strong interpersonal skills to influence and motivate, good documentation skills for technical data, and effective presentation skills. Availability 24/7 for both the team and clients, willingness to work during off hours, adaptability to new technologies, and the ability to coordinate and motivate teams are critical. Your general abilities should include a working familiarity with NMS tools and ticketing tools, self-driven productivity with minimal direction, the capacity to work in a fast-paced, technical, cross-functional environment, and strong presentation and communication skills. The ideal candidate will hold a B.E/B.Tech. degree from a reputed university with 4-8 years of experience in the relevant field, specifically as an L2 Expert.,

Posted 1 week ago

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