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Quality Assurance CIEL HR

2.0 - 6.0 years

0 - 3 Lacs

bengaluru

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Role & responsibilities 1. Quality Assurance (QA) Sales Pre-Live Audits: Conduct comprehensive, meticulous audits of event listings and (including content, imagery, date/time, venue details, and pricing tiering) before publishing to ensure 100% accuracy and adherence to brand and legal guidelines. Content Standardization: Enforce strict standardization rules across all event metadata to ensure seamless searchability and superior customer experience. Dynamic Quality Checks: Monitor live events for last-minute changes (venue shifts, cancellations, rescheduling) and immediately trigger necessary corrective actions and customer communication workflows. Benchmarking: Establish and maintain qualit...

Posted 1 day ago

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