4 Transformational Change Jobs

Our SAP service line is currently looking for an industry-leading Sr. Manager - OCM Please go through below JD and share your updated resume to discuss further at aishwarya.junnarkar@yash.com Required Skills - Organization change management, Stakeholder management, ERP Implementation, Team Lead, etc. Location Hyderabad, Bangalore, Pune, Indore Work model - Hybrid (Flexible) Job Description Experience in change management should have been a part of at least 5-6 change management implementations. Should have been part of end-to-end change management implementation lifecycle on a transformation program Good to have global roll-out experience Develop and implement comprehensive change management strategies and plans. Lead stakeholder engagement, communication, and training efforts. Assess organizational readiness and manage resistance to change. Collaborate with cross-functional teams to align change initiatives with business goals. Monitor and report on change adoption, effectiveness, and impact Experience in change management and employee experience in projects including stakeholder management, impact analysis, culture assessment, user engagement and readiness assessment OCM Certifications on Prosci/CCMP/APMG preferable Strong oral and written communication skills, including presentation skills Technology driven change management experience (ERP systems SAP/Oracle/Workday) Willingness and ability to travel for client engagement Role would involve the following: Drive continuous improvements to the quality and efficiency of the change management process

Our SAP service line is currently looking for an industry-leading Sr. Consultants-OCM Please go through below JD and share your updated resume to discuss further at aishwarya.junnarkar@yash.com Required Skills - Organization change management, Stakeholder management, ERP Implementation, etc. Location Hyderabad, Bangalore, Pune, Indore Work model - Hybrid (Flexible) Job Description Experience in change management should have been a part of at least 5-6 change management implementations. Should have been part of end-to-end change management implementation lifecycle on a transformation program Good to have global roll-out experience 4-7 years of experience in consulting/industry with primary focus on change management Experience in change management and employee experience in projects including stakeholder management, impact analysis, culture assessment, user engagement and readiness assessment OCM Certifications on Prosci/CCMP/APMG preferable Strong oral and written communication skills, including presentation skills Technology driven change management experience (ERP systems SAP/Oracle/Workday) Willingness and ability to travel for client engagement Role would involve the following: Drive continuous improvements to the quality and efficiency of the change management process

Overall purpose of the role As a leader in this position, you will work closely with Operations and Business Leadership teams to ensure the seamless and efficient delivery of services to customers, while maintaining high levels of customer experience. Your main responsibilities will involve driving process simplification, transformation, and continuous improvement to reduce defects and enhance outcomes for both customers and the bank. Key Accountabilities You will provide leadership to process leaders and managers, overseeing a defined set of Lending Operations processes and teams. Your role will involve supporting the delivery of the roadmap by collaborating with stakeholders and business teams to ensure efficient implementation of actionables. Managing and driving team performance in alignment with company policies, processes, and procedures to deliver excellent customer service and achieve central performance targets. You will act as a point of coordination and syndication to ensure consistency and quality delivery of Strategy, control frameworks, and improvement initiatives. Supporting and delivering operations and technology strategy and roadmap to enable the secured borrowing strategy. Driving a significant improvement in customer experience through process improvement, transformational change, and flawless delivery, as demonstrated by enhancements in NPS or other relevant measurements. Transforming Lending Operations into world-class capabilities, achieving ambitious cost, productivity, efficiency, faster customer service, supply chain efficiency, and risk avoidance/compliance goals continuously. Ensuring proper leveraging of technology to support the goals of providing superior customer service within an efficient cost model. Having comprehensive knowledge and understanding of business priorities and strategy to assess, predict, and mitigate future risks by providing targeted QA or other control reviews. Operating within a robust control environment and managing Resilience strategy, plans, and execution. Working closely with WFM on capacity planning to create flexibility and capacity for driving change across your area of expertise and the wider operations function, showcasing proficiency in automation, capacity management, service optimization, cost management, and multi-skilling. Monitoring and driving plans to achieve successful completion on time, budget, and quality. Purpose of the role Your main objective will be to lead and develop a highly engaged team, pioneering an omni channel experience to consistently achieve excellent customer outcomes. You will be tasked with building and maintaining your team's capability to deliver exceptional customer outcomes by identifying, understanding, and meeting customer needs both internally and externally, utilizing available tools and enablers to enhance business performance. Accountabilities Ensuring excellent customer service to create high customer satisfaction and positively impact NPS (Net Promoter Scores), acting as an ambassador for Barclays both externally and internally, fostering connections and growth for customers. Identifying and maintaining active performance management standards across the team, inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth, and support early identification and intervention where necessary. Managing the day-to-day operations of the business by using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long-term sustainable revenue growth in your area. Conducting market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities. Cultivating a resolution culture where leaders and colleagues are customer advocates and are empowered to address customer requests fairly at the first point of contact. Creating an empowering environment by bringing together and supporting a community of colleagues who prioritize Customers, Colleagues, and Outcomes. Overseeing the operational performance of allocated sites and surrounding touchpoints, ensuring operational and risk frameworks are adhered to for all direct reports, including observations. Fostering a culture that enables a focus on building deeper relationships with customers and contributing to the overall success of Barclays.,

Job Title - Transformational Change Manager Management Level: 7-Manager Location: Bengaluru, BDC14A/Gurugram Must-have skills: Change Strategy, Organizational Change Management (OCM), Change Impact Analysis/Assessment, Change Management Good to have skills: Cloud, AI Job Summary: Support the design, development and implementation of talent management programs Roles & Responsibilities: - Support the design, development and implementation of talent management programs. - Develop creative strategies, methodologies and tools during implementation. - Set direction for defining components of change strategy including organization architecture, strategy and change journey. - Research and prepare communications materials and provide recommendations on how to approach key business issues. - CF – Transformation – Change Hub Manager Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions—that power Accenture's people across industries and functions to keep our business leading in the New. - Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. - About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. - Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. - With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities. - Accenture embraces the power of change to create value and shared success for their clients, people, shareholders, partners and communities. - Accenture’s size and range enable it to offer tremendous opportunities for its people to grow and develop. - The foundation: Accenture is currently navigating a significant reinvention journey that has been underway for over two years now. - This transformation involves a range of strategic initiatives aimed at enhancing our operational efficiency, fostering innovation, and driving growth. - Each of these initiatives affects our workforce in various ways. - To effectively manage this change and support our people throughout the process, we are establishing a Transformational Change Hub. - This hub will serve as a centralized resource, providing guidance, tools, and support to help employees adapt to the evolving landscape. - By creating this hub, we aim to foster a culture of resilience and adaptability, enabling our employees to thrive amidst change while aligning with Accenture's strategic vision. - The work: Support all change management initiatives by creating and executing a comprehensive strategy customized for Accenture’s operations globally, which spans more than 774,000+ employees. - Assist in the planning, execution, and monitoring of change management projects, ensuring alignment with organizational objectives and timelines while identifying risks and developing mitigation strategies. - Collaborate with senior leadership and various stakeholders to ensure alignment on change... Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment.