3 Transformation Services Jobs

As a Vice President of Digital Sales at Agentic AP Solution within Genpact, your role will be pivotal in leading a dynamic team focused on driving the growth of digital solutions in a targeted portfolio of both existing and prospective accounts. You will be instrumental in shaping and responding to the evolving challenges within specific industry verticals, including Consumer Goods, Retail, Hi-Tech, Manufacturing, Banking & Financial Services. Your expertise will play a key role in supporting Genpact's Sales and Transformation Services community. Your responsibilities will include leading a team of Digital Sellers to promote and drive the sales of Agentic AP Solution in the Global Capability Centers (GCCs) in India. You will be tasked with maintaining and expanding the pipeline growth, establishing the market for the Agentic Solution in GCCs, and acting as a trusted advisor in building relationships with clients. Your deep understanding of clients" businesses and digital technologies will enable you to craft transformational value propositions, identify revenue opportunities, and develop innovative solutions using artificial intelligence technologies such as Generative AI, Machine Learning, and Large Language Models. Collaboration with various cross-functional teams within Genpact will be essential to assess and scope new opportunities, provide domain and digital solution expertise, and support internal teams in various client-facing activities. You will be responsible for owning revenue and bookings targets for dedicated SaaS products, expanding Genpact's market positioning, and driving software sales in Retail environments. Your role will also involve working closely with Genpact Sales, Solutions, SMEs, and Partner Account teams to establish and grow client relationships, innovate with clients, and secure deals. We are seeking individuals with proven leadership experience, deep domain knowledge in digital licensed & SaaS products, and a passion for creating scalable transformation services businesses. Your ability to articulate the value of Genpact's digital and transformation solutions to both business and technical audiences will be crucial. Preferred qualifications include expertise in specific industry verticals, experience in driving digital transformations in Manufacturing/CPG/Hi-Tech firms, and a strong cultural fit with Genpact's core values. This full-time role as Vice President of Digital Sales is based in Gurugram, India, and requires a Master's degree or equivalent qualification. If you are a sales leader with a track record of driving growth and innovation in the digital space, and are eager to contribute to Genpact's mission of creating a world that works better for people, we encourage you to apply.,

You should have a shift timing of 2-11 p.m. (IST) with a minimum of 5 years of experience in IT Service Management and Transformation services practice. It is required to have 2-3 years of ServiceNow experience, specifically working on third party integrations, with a preference for experience with ADO. Hands-on experience in implementing ITSM and Integrations is a must, along with proficiency in JavaScript and web development technologies. You should have experience working with ServiceNow APIs to develop and customize ServiceNow applications using JavaScript, Jelly, Web Services, XML, HTML, and CSS. Configuration and maintenance of the ServiceNow platform, including workflows, business rules, UI pages, UI actions, and UI policies, are also part of the responsibilities. Ensuring best practices and standards are followed in the development process is essential. Knowledge of ITIL processes and ITSM best practices is required, along with experience in writing test scripts for integrations. This position is full-time and permanent, with a schedule consisting of day and morning shifts. Required Experience: - ServiceNow: 3 years - ITSM: 3 years Work Location: In person,

Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firm's intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Relevant client or internal stakeholder management experience Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Experience managing tasks or workstreams in a collaborative team environment with third parties Relevant industry expertise