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Hiring For Top Bpo's & Captive's. Gurgaon & Noida. Salary up To 5LPA Planet Recruiterz

- 5 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Top Bpo's & Captive Units Tech Support, Customer Service, Upselling, Travel Process and few more. Location: Gurgaon & Noida Salary Up to 5LPA + Incentives 24/7 Shifts Both side cabs If Interested call Shreya 8595050095 Nikhil 9818312193 Required Candidate profile Good communication skills is a must. Graduate Fresher can apply.

Posted 1 month ago

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International Voice Process @Pune/Bengaluru KVC CONSULTANTS LTD

- 5 years

4 - 7 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 7LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya -- 9821182650 Vanshika- 9628373762 Reba-9628373764 Siya -- 7565006263 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Posted 1 month ago

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Immediate Joining!!MIS Executive Bpo!!Salary Up To 40k!!Gurgaon Brilliant Hub

3 - 6 years

3 - 5 Lacs

Gurgaon

Work from Office

Call/Whatsapp Sudhakar@9899816133/Nadir@9899682309 Immediate Joining Graduate Hiring for Mis Executive Bpo Only Minimum 3 Years Experience is Must In Bpo MIS Only!! Advanced Excel Must Gurgaon Location Day shift Required Candidate profile Immediate Joining Advanced Excel Knowledge Must Salary Up to 40k Reporting and Analyzing the Data

Posted 2 months ago

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