Role – Store Manager Purpose & Impact On Organization Take full ownership of the store and its commercial success Analyze relevant data to probe and challenge the status quo Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed Drive continuous improvements in the store’s sales, productivity and profitability Ensure the legal and financial integrity of the store Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself Schedule staff so as to properly serve customers, drive sales and execute tasks Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values Ensure proper in-store Brand execution according to established standards and directives Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge Manage all store operations in a systematic and efficient manner, as per established policies and procedures Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis Ensure cash register transactions are processed quickly and accurately Lead and implement all applicable loss prevention policies and procedures Maintain a safe and productive shopping and working environment Manage the recruitment and training of store team members Ensure all HR policies and procedures are adhered to Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder Share best practices to drive the collective performance of all district stores Complete all applicable training programs and effectively apply the learning on the job Seek coaching and learning opportunities to continually improve your performance Authorities Customers Peers and Supervisor Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.) Local Administration (e.g., mall management) Other Qualifications Must be a Graduate/Postgraduate from recognized university Intermediate numeracy and literacy and advanced verbal communication skills adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Description Job Title: Associate/Senior Associate/Manager/Senior Manager - QC Reviewer Location: Gurugram Candidate Specification& Job Responsibilities 2+ years’ experience as a Processor with banking operations knowledge would be preferred Validate the information received using existing guidelines Check documents availability and order for missing documents Understanding job requirements and consistent delivery to set targets. Meet the required criteria for quality parameters. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures. Possess effective problem-solving skills to ensure timely problem recognition and resolution. Receive inputs from multiple sources. Eye for detail while processing transactions Flexible to work in any shifts Skills Required RoleQC Reviewer – Associate/Senior Associate/Manager/Senior Manager – Gurugram Industry TypeBanking/ Financial Services Functional AreaITES/BPO/Customer Service Required Education B Com Employment TypeFull Time, Permanent Key Skills BANKING OPERATIONS QUALITY REVIEWER Other Information Job CodeGO/JC/242/2025 Recruiter NameMarilakshmi S Show more Show less

Job Purpose: The Accountant will be responsible for overseeing the bookkeeping and tax filing processes for our clients, many of whom are based overseas, predominantly in the France. This role requires a CPA or ACCA qualification. The ideal candidate will have a strong understanding of accounting principles, excellent analytical skills, and the ability to work collaboratively in a fast-paced environment. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to manage multiple clients effectively. Key Responsibilities: 1 . Bookkeeping: Manage and oversee the monthly operations of the bookkeeping process for clients. Ensure accurate and timely recording of all financial transactions. 2. Tax Filing: Prepare and file tax returns for clients, ensuring compliance with relevant tax laws and regulations. Stay updated with changes in tax laws, particularly those affecting clients based in the France. 3. Financial Reporting: Prepare financial statements, reports, and analyses for clients. Ensure that all financial reporting is accurate, timely, and in accordance with applicable standards. 4. Compliance and Auditing: Ensure that clients’ accounting practices comply with legal and regulatory requirements. Assist clients during audits and provide necessary documentation and support. Qualifications : CPA or ACCA qualification is mandatory. French Speaker preferred. 1-2 years of relevant experience in accounting or finance. Ideally familiarity with France tax laws Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle). Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Ability to work independently and as part of a team. Good communication and interpersonal skills. Knowledge of tax regulations and compliance requirements. Ability to multitask and meet deadlines in a fast-paced environment. Show more Show less

Job Title: Accounts Executive Location: [VKI 17 NO, JAIPUR- RAJASTHAN 302013] Department: Finance & Accounts Reports To: Finance Manager / Accounts Manager Employment Type: Full-Time Job Summary: We are looking for a detail-oriented and experienced Accounts Executive to manage daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency in the company’s finances. Key Responsibilities: Maintain and update accounting records and files. Process and record all day-to-day financial transactions. Prepare vouchers, invoices, bills, and bank statements. Reconcile accounts payable and receivable. Assist in preparing financial reports and monthly closings. Monitor and manage petty cash and expense claims. Ensure compliance with statutory requirements like GST, TDS, MS-Office, Import-Export etc. Support internal and external audits. Assist in budget preparation and forecasting. Coordinate with vendors, clients, and internal teams for account-related matters. Requirements: Bachelor’s degree in Commerce, Accounting, or related field. 2–4years of relevant experience in accounting or finance. Knowledge of accounting principles and regulations. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work independently and in a team. Preferred Qualifications: Experience with GST returns and TDS filings. Good communication skills (written and verbal). Contact : +91 8619514395 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

About Us At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped nearly 80 million learners and more than 17,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This role is remote role wirh preference given to candidates living close to one of hubs in India (Chennai or Mumbai). The role has working hours from 8.30 PM to 4.30 AM Monday to Friday IST. About The Role As an Order Management Associate, you will be a key member of the Revenue Operations team, directly contributing to the growth of our B2B business by building out the systems, process, and infrastructure to help scale our organization to the next level. This is a full-time position reporting to the Senior Manager of Deal Desk Administration. The Deal Desk Admin is a cross-functional role that partners with our sales, customer success, legal, and finance teams to streamline our overall quote-to-order process. The Udemy for Business (UFB) Revenue Operations team’s mission is to enable all go-to-market teams to scale and grow top line revenue efficiently. The team supports our mission by delivering the process and information flows that drive the entire customer journey optimization, promoting cross-functional alignment, overseeing resource and performance planning, refining key processes to increase efficiencies, and adopting best-in-class tools and technologies to support the entire UFB go-to-market universe from lead generation to customer invoicing. We're excited about you because you will have: 1 - 2 years working in the Enterprise SaaS/B2B industry, with preference for experience in Deal Desk, Order Management, or Finance Operations Basic understanding of how to use Salesforce and familiarity with Netsuite Familiar with basic Revenue Recognition Rules Salesforce.com CPQ experience preferred but not required. Proficient in gSuite or Microsoft Office A high attention to detail is necessary to prevent errors in processing orders, invoicing, and delivery Excellent communication and interpersonal skills to work across the business with sales, legal, finance, and other stakeholders Capable of multitasking and prioritizing tasks under pressure with flexibility during high-volume periods Organized, customer-focused, and detail-oriented Here's what you'll be doing Partner with our sales, customer success, finance, and legal team leaders to define standard / non-standard deal criteria and related approval processes Manage the day-to-day optimization of complex non-standard deals and serve as the primary point of contact for sales, finance, and legal in these transactions Manages non-standard deal approval processes, escalations, and workflow optimization Provide guidance to the sales team on contract accuracy and best practices to increase deal velocity and decrease cycle time Contribute to Deal Desk initiatives by participating in special projects, including the creation of the playbook for finalizing booking submissions, Deal Desk automation, dashboards, sales analytics, and various performance metrics We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Life at Udemy We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy: We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it. Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend. Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success. We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs? At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. Information regarding data privacy is available within the Udemy Careers Privacy Notice. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Info. Systems(Car support) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Responsibilities Build scalable backend services that handle millions of transactions reliably. Own the full development lifecycle: from high-level design to deployment and debugging. Write clean, modular, and testable code—optimised for both readability and performance. Apply deep OOPS concepts and design patterns to solve real-world engineering problems. Ensure systems are tuned for high availability, fault tolerance, and observability. Collaborate with cross-functional teams (Product, Frontend, SRE) to deliver customer value fast. Follow engineering best practices and elevate overall code quality. Troubleshoot performance bottlenecks in production and drive long-term stability improvements. Requirements 3 to 5 years of experience building and scaling backend systems in fast-paced product teams. Data Structures & Algorithms (DSA): Expertise in selecting optimal data structures and developing efficient, optimized code including time/space complexity trade-offs. Deep knowledge of REST APIs. Problem Solving & Logical Analysis: Ability to clearly articulate thought processes, decompose complex problems, and engineer effective solutions. Object-Oriented Design (OOD): Strong command of OOP principles, designing extensible code, and applying SOLID principles. System Design (High-Level Design - HLD & LLD): Proven ability to contribute to design scalable, highly available, and fault-tolerant end-to-end systems, including APIs, schema, and data models. Exposure to RDBMS, caching strategies, distributed queues, and microservices. Exposure and experience with AI tools and technologies to improve efficiency Ownership & Collaboration: Demonstrates strong ownership, collaborates effectively. Qualifications Qualifications Degree in Computer Science, Engineering, or a related technical field. You’re skilled at balancing fast delivery with long-term scalability. You think clearly in code and architecture diagrams. You’ve shipped features at scale and supported them in production. You love working in collaborative, agile teams. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Role Location: Chennai, India COMPANY INTRODUCTION Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. The Senior Platform Owner - Risk and Compliance is responsible for delivering change initiatives for the respective business function and ensuring platform governance. This includes managing multiple product vendors and cross-functional teams within IT and Business functions. This role primarily involves managing AML (Anti-Money Laundering) and Sanctions applications to enhance the platform's efficiency, security, and scalability. Key Responsibilities: Perform appropriate level of stakeholder management across IT and clients. Serve as highest project internal escalation level. Ensure projects are aligned to and deliver the Business objectives. Lead the implementation and enhancement of compliance systems, ensuring alignment with business objectives and regulatory requirements Work as part of a multi-disciplinary team, in accordance with defined quality management practices, to achieve common objectives. Ensure maintaining data confidentiality. Perform regular risk assessments and audits of compliance systems to identify potential vulnerabilities and implement corrective actions. Contribute to the yearly IT Roadmap ensuring that project costs and estimates are as accurate as possible. Work with Business representative to ensure alignment of delivery with Business demand Ensuring value added proposition in strategic vendor partnerships and aligning vendor product / industry roadmap of platforms with the business strategy thus enabling an effective business growth. Key Requirements: Minimum 8-10 years of experience in delivering changes across compliance domains (AML and Sanctions). Graduate / Postgraduate in related degree of education (Computer Science, Finance). Having a solid understanding of general banking and business is essential to steer implementations. Having a grasp on the business requirements for the underlying backend, along with current regulatory topics and responsibilities, is highly preferred. Experience in applying various implementation and project management methodologies is another important aspect. Experience in capacity planning, vendor management, and delivery management using cross-functional teams is preferred. These skills are vital for ensuring that we can handle our workload effectively and collaborate seamlessly with different teams and vendors. Hands-on experience of Fircosoft products (from LNRS) and AML solutions like Fiserv will be an added advantage. Strong experience in integrating compliance platforms with various other banking systems would be preferred. Excellent hands-on experience in driving change initiatives in an agile way would be preferred. Strong team management skills. Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! About: Phonepe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 300+ mm users and 16 mm merchants live on our platform. Job Objective: We are looking for HRBP for the Retail organization. The role will develop and execute on the HR strategy for the business by partnering closely with the leadership team in the region. Responsibilities: Talent Acquisition & Onboarding: Identify workforce requirements (including third party contractors) through liaison with regional sales managers and ensure that requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc. Work with talent acquisition partner to identify different available avenues for sourcing of right talent Review profiles, interview candidates and roll out offers with talent acquisition and business leader to ensure adherence to budgets and to attract right talent in the organization Talent Management: Oversee the performance management process including goal setting, regular touch bases and final evaluation as per the decided timelines, for the assigned region Enable the talent process by holistic review of talent in the team for creating a strong succession planning bench Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level Design and conduct assessment centers for critical transitions Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region Analyze survey results for the functions / businesses handled, identify concern areas, liaise with business heads and draft action plans to mitigate the concerns Expected to provide coaching on managerial and people development to regional managers Business Partnering: Partner with regional sales managers to deliver on business targets (revenue, growth, etc.) by providing HR solutions Expected to proactively identify opportunities for increased efficiency and effectiveness Maintain strong individual connect and regular touch points with all employees from the assigned business groups Solve for front-line attrition by doing attrition analysis and taking corrective action Regular visit to sales offices in the regions and interact with the employees. Attend sales review meetings and market visits Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines Oversee the process of payroll for third party employees and ensure timely disbursement of salary to the off-roll employees through vendor Capabilities & Requirements: MBA - HR from Tier 1 campus with proven working experience of 3-6 years in business partnering Exposure to start up environment is an added advantage. Strong business acumen & understanding of the business Understanding of HR concepts and evolving HR practices Drive for result, able to demonstrate/quantify success relative to established targets and metrics Strong bias for action, problem solving and ownership PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MSD CRM Technical Senior Job purpose: A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing). Your client responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using .NetPlugins/ASP.Net extensions Ensuring that design is in line with the business requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: Minimum 4+ years of CRM Configuration & Customization experience is must. Must have done hands-on development – writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment , continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem solving skills; ability to work creatively in problem solving environment Excellent written and verbal communication skills BE/B.Tech./MCA/MBA with a sound industry experience of 8+ years Preferred skills: CRM Configuration & Customization (Plugins etc) D365 CRM Certified EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Akamai Support Engineer Senior The Opportunity We are looking for an Akamai Support Engineer Senior to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for Akamai Support Engineer expert across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. Qualification and Competencies: Bachelor’s in computer science or related field 3 to 7 Years of experience in Akamai application Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer-facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Directly support line of business development teams, provide guidance to them on implementation and changes for customer-facing applications. Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendors and professional service teams on delivery related activities and strategy. Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements. Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions. Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA's. Manage service requests related to domains, Firewalls, DNS and URL redirects. Document technical information, notes, user guides, etc for internal or client use. Qualifications Must have Skills: Total Relevant Experience – 3 to 7 Years Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. Proficiency in scripting. Cloud Technologies: AWS (EC-2. ELB, VPC, ECS, EKS, ElasticCache, RDS, S3, Cloud Formation, Cloud Front, Cloud Watch) What you will do: Provide day to day Application Management support for Akamai support across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on Akamai solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Defect resolution and defect analysis related to Akamai. Keep abreast of industry trends, emerging technologies and Akamai best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical Akamai applictions. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

**** Immediate Joiners are required**** Job Title: Junior Accountant - Only Female Location: Jangpura extension, New Delhi Salary: ₹20,000 – ₹25,000 per month Experience: 1 – 5 years Vacancies: 4 Joining: Immediate joiners only​ Only Female candidates are required. Job Overview: We are seeking detail-oriented and proactive Female professionals for the role of Junior Accountant. The ideal candidates will have a solid foundation in accounting principles, experience in financial reporting, and the ability to work under the guidance of senior management. Immediate availability is a must. Key Responsibilities: Post and process journal entries to ensure all business transactions are recorded. Update accounts receivable and issue invoices. Update accounts payable and perform reconciliations. Assist in the preparation of balance sheets, income statements, and other financial statements. Adhere to legal and company accounting and financial guidelines. Assist with reviewing expenses, payroll records, etc., as assigned. Update financial data in databases to ensure information is accurate and immediately available when needed. Prepare and submit weekly/monthly reports. Assist senior accountants in the preparation of monthly/yearly closings. Assist with other accounting projects as needed. Candidate Requirements: Bachelor’s degree in Accounting, Finance, or a related field. 2 – 5 years of experience as a Junior Accountant or in a similar role. Proficiency in MS Office and familiarity with accounting software (e.g., Tally, SAP). Excellent understanding of accounting and financial reporting principles and practices. Strong attention to detail and organizational skills. Ability to handle confidential information with integrity. Immediate availability to join. Excellent English Communication skills required. How to Apply: Interested candidates are requested to send their updated resume and a cover letter to madhur@adrianaa.com. Alternatively, you can send a message on WhatsApp to +91 8010768617.​ Note: Only candidates who can join immediately will be considered. Please read the job description carefully before applying.​ We look forward to welcoming dedicated and skilled professionals to our team!​ Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): How much you rate yourself in 0/10 in English communication skills? What is your In Hand Salary per month? Are you a Immediate Joiner? Experience: Junior Accountant: 1 year (Required) Location: Delhi, Delhi (Required) Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP Test JD - Staff Own overall testing deliveries by providing end to end test management governance for large scale SAP S/4 HANA projects Manage all activities involved in the end to end testing process, including strategy, planning, execution, quality assessment and issue resolution Work on RFP, deliver Demo, and participate in other sales related activities Manage Supply and Demand of Projects and resources with effective scheduling techniques Delivers the Test projects on time and within budget while meeting all quality objectives Develops and signs off on the master test plan, test Strategy etc… Prepares and executes the different test levels, monitors the progress and reports the result of the test execution to relevant stakeholders Has responsibility for the test scope including function testing, integration testing, stress and performance testing, regression testing, user acceptance testing etc… Building and managing internal testing teams Collaborate with Client's Testing CoE Function in enhancing testing process governance and leveraging industry best practice Responsibilities, Qualifications, Certifications - External What are we looking for: Should have at least 2+ years- experience working in quality assurance / Testing role with at managing SAP testing projects Experience in Leading Large-scale Testing projects in S4 HANA implementations Experience with SAP solution manager, HP Quality Center Deep understanding of one or more SAP Process areas- FICO, OTC, P2P/S2P, ARIBA, MDG etc… Strong Experience in working with multiple teams / stakeholders including business and development teams across multiple shores Experience in managing large teams of up to 30 Test delivery resources spread across multiple locations Ability to comprehend, analyze and interpret complex documents and business requirements. Must be detail oriented and quality driven. Good communication and customer service skills Should be comfortable working in multiple projects at a time and in a fast-paced environment EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Job title: WEALTH MANAGEMENT EXECUTIVE Company: HEDGE EQUITIES Ltd Location: kochi,kerala Type: full-time Job summary : As a Wealth Management Executive at Hedge Equities Ltd., you will play a vital role in delivering personalized financial solutions to clients by understanding their investment needs, risk profiles, and long-term goals. You will be responsible for promoting a range of financial products, assisting in portfolio construction, and maintaining strong client relationships. Key Responsibilities : Interact with individual clients to assess their financial goals, risk appetite, and investment preferences. Design and recommend suitable financial plans and investment strategies (mutual funds, insurance, equities, etc.) Explain features and benefits of various financial products and assist clients in transactions and documentation. Maintain strong post-sales relationships through periodic portfolio reviews and performance updates. Meet sales targets for investment products while ensuring compliance with SEBI and internal guidelines. Stay updated with market trends, regulatory changes, and new product offerings. Work closely with the Research and Trading departments to deliver timely recommendations. Required qualifications : Bachelor’s degree in Finance/Commerce or related field - NISM Series V-A certification (mandatory) Desired Skills: Strong communication and negotiation skills Financial planning knowledge Client-oriented approach Familiarity with mutual funds, insurance, and trading platforms Experience: 0–2 years in financial services or advisory roles. To Apply: Email your updated resume to abhiramik286@gmail.com Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate – General Administration The opportunity We are looking for Associate -General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate with consistent, high-quality services to key stakeholders across verticals / business segments. Your Key Responsibilities Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks: Perform basic administration activities, like Data cleansing, updating Project forms, Deck formatting, Project asset updates etc Perform Workflow Management, which includes Shared mailbox management, MS SharePoint updates, Manage various ticketing tools etc Support PM/Stakeholder with Adhoc tasks like, access & email distribution list management. Follow up on action items with key stakeholders and task owners to ensure on-time delivery. Create Minutes of Meeting. Experience in coordinating tasks between various Global teams. Skills And Attributes For Success Exceptional communication skills - both written and verbal Demonstrate strong organizational skills and structured thinking abilities Demonstrate strong interpersonal and analytical skills Demonstrate an eye for detail Be flexible and willing to adjust responsibilities to align with developing business needs To qualify for the role, you must have Overall - 0 to 4 years of experience Graduate – Bachelor’s degree – Commerce, Science, Arts Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Responsible for supporting PM with the day-to-day management and smooth operation of various projects. Contributes as an effective team member and takes accountability for deliverables Ideally, you’ll also have Knowledge in Project Management concepts would be an added advantage. Technologies and Tools Microsoft Excel, Word and PPT Microsoft Outlook MS SharePoint What We Look For Willingness to learn Time Management Listening Skills Communication What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Role Location: Chennai, India COMPANY INTRODUCTION Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. The Senior Platform Owner - Risk and Compliance is responsible for delivering change initiatives for the respective business function and ensuring platform governance. This includes managing multiple product vendors and cross-functional teams within IT and Business functions. This role primarily involves managing AML (Anti-Money Laundering) and Sanctions applications to enhance the platform's efficiency, security, and scalability. Key Responsibilities: Perform appropriate level of stakeholder management across IT and clients. Serve as highest project internal escalation level. Ensure projects are aligned to and deliver the Business objectives. Lead the implementation and enhancement of compliance systems, ensuring alignment with business objectives and regulatory requirements Work as part of a multi-disciplinary team, in accordance with defined quality management practices, to achieve common objectives. Ensure maintaining data confidentiality. Perform regular risk assessments and audits of compliance systems to identify potential vulnerabilities and implement corrective actions. Contribute to the yearly IT Roadmap ensuring that project costs and estimates are as accurate as possible. Work with Business representative to ensure alignment of delivery with Business demand Ensuring value added proposition in strategic vendor partnerships and aligning vendor product / industry roadmap of platforms with the business strategy thus enabling an effective business growth. Key Requirements: Minimum 8-10 years of experience in delivering changes across compliance domains (AML and Sanctions). Graduate / Postgraduate in related degree of education (Computer Science, Finance). Having a solid understanding of general banking and business is essential to steer implementations. Having a grasp on the business requirements for the underlying backend, along with current regulatory topics and responsibilities, is highly preferred. Experience in applying various implementation and project management methodologies is another important aspect. Experience in capacity planning, vendor management, and delivery management using cross-functional teams is preferred. These skills are vital for ensuring that we can handle our workload effectively and collaborate seamlessly with different teams and vendors. Hands-on experience of Fircosoft products (from LNRS) and AML solutions like Fiserv will be an added advantage. Strong experience in integrating compliance platforms with various other banking systems would be preferred. Excellent hands-on experience in driving change initiatives in an agile way would be preferred. Strong team management skills. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MSD CRM Technical Senior Job purpose: A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing). Your client responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using .NetPlugins/ASP.Net extensions Ensuring that design is in line with the business requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: Minimum 4+ years of CRM Configuration & Customization experience is must. Must have done hands-on development – writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment , continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem solving skills; ability to work creatively in problem solving environment Excellent written and verbal communication skills BE/B.Tech./MCA/MBA with a sound industry experience of 8+ years Preferred skills: CRM Configuration & Customization (Plugins etc) D365 CRM Certified EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Associate – General Administration The opportunity We are looking for Associate -General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate with consistent, high-quality services to key stakeholders across verticals / business segments. Your Key Responsibilities Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks: Perform basic administration activities, like Data cleansing, updating Project forms, Deck formatting, Project asset updates etc Perform Workflow Management, which includes Shared mailbox management, MS SharePoint updates, Manage various ticketing tools etc Support PM/Stakeholder with Adhoc tasks like, access & email distribution list management. Follow up on action items with key stakeholders and task owners to ensure on-time delivery. Create Minutes of Meeting. Experience in coordinating tasks between various Global teams. Skills And Attributes For Success Exceptional communication skills - both written and verbal Demonstrate strong organizational skills and structured thinking abilities Demonstrate strong interpersonal and analytical skills Demonstrate an eye for detail Be flexible and willing to adjust responsibilities to align with developing business needs To qualify for the role, you must have Overall - 0 to 4 years of experience Graduate – Bachelor’s degree – Commerce, Science, Arts Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Responsible for supporting PM with the day-to-day management and smooth operation of various projects. Contributes as an effective team member and takes accountability for deliverables Ideally, you’ll also have Knowledge in Project Management concepts would be an added advantage. Technologies and Tools Microsoft Excel, Word and PPT Microsoft Outlook MS SharePoint What We Look For Willingness to learn Time Management Listening Skills Communication What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

About Zenerom: Zenerom is a fast-growing digital marketing company based in Ernakulam, Kerala. We specialize in delivering data-driven digital marketing solutions including SEO, social media, branding, and more. We are currently seeking a dedicated and detail-oriented Accounting Intern to support our finance team. Key Responsibilities: Assist with day-to-day accounting operations such as invoicing, billing, and expense tracking Use Tally and Zoho Books for managing and recording financial transactions Support in the preparation of monthly financial statements and account reconciliations Help maintain organized and accurate financial records Collaborate with the finance team on budgeting, audits, and compliance tasks Perform basic administrative and documentation tasks as needed Requirements: Pursuing or recently completed a degree in Accounting, Finance, or related field Basic understanding of accounting principles Familiarity with Tally and/or Zoho Books is preferred Proficiency in Microsoft Excel and other MS Office tools Strong attention to detail, organization, and time management Good communication skills and a proactive attitude What You'll Gain: Hands-on experience using industry-standard accounting tools (Tally/Zoho) Exposure to financial processes in a digital marketing firm Mentorship and guidance from experienced professionals Certificate of Internship upon successful completion Potential full-time job opportunity based on performance How to Apply: Send your resume and a brief cover letter to: hrm.zenerom@gmail.com Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹5,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Schedule: Day shift Monday to Friday Morning shift Weekend availability Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

House of EM5 is a fast-growing e-commerce company committed to delivering exceptional products and outstanding customer experiences. We pride ourselves on innovation, speed, and putting the customer first in everything we do. As we continue to grow, we are looking for passionate individuals to join our customer care team. Job Summary As an Ecommerce Customer Care Representative, you will be the first point of contact for our customers. Your role is essential in ensuring customer satisfaction by providing timely, empathetic, and professional support via email, chat, and phone. You'll help resolve issues, answer questions, and provide information about our products and policies. Responsibilities Respond to customer inquiries through email, chat, and phone in a timely and courteous manner. Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the best solution. Track and follow up on customer interactions to ensure satisfaction. Collaborate with internal teams (logistics, warehouse, product) to resolve customer concerns. Process returns, refunds, and exchanges following company policies. Identify trends in customer issues and suggest improvements. Maintain detailed records of customer interactions and transactions. Represent EM5 in a positive, professional, and brand-aligned manner. Show more Show less

Key Responsibilities: 1. Daily Financial Transactions: Manage and record daily customer and vendor payments, ensuring accurate and timely entries. 2. Daily Audits: Conduct daily audits of financial transactions to ensure accuracy and compliance. 3. Payroll Management: Oversee and process employee payroll, ensuring timely and accurate disbursements. 4. Accounts Payable & Receivable: Handle vendor payments and ensure timely collection of receivables. 5. In-House Accounting: Maintain and update all in-house accounting records and ledgers. 6. Tax & GST Compliance: Assist in the preparation and filing of GST returns and ensure compliance with tax regulations. 7. Financial Reporting: Prepare and present financial reports to management as required. 8. Software Proficiency: Utilize accounting software such as Zoho Books, Tally, SAP, Odoo or similar for daily accounting tasks. Required Skills & Qualifications 1. Education: B.Com / M.Com / CA Inter. 2. Experience: 2 years in accounting, preferably in the FMCG or related industry. 3. Software Skills: Proficiency in Zoho Books or similar accounting software; experience with Tally is a plus. 4. Knowledge: Strong understanding of accounting principles, GST, and tax regulations. 5. Communication: Excellent verbal and written communication skills. 6. Language: Both English and Malayalam Proficiency is Mandatory. 7. License: Need Valid DL. 8. Assistance in HR & Administrative Tasks: Provide support in HR and administrative duties as needed. Location: Thodupuzha (will shift to kochi soon!) Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less