50546 Transactions Jobs - Page 36

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third-party administration (TPA) environments. Familiarity with transaction types such as rollovers, loan repayments, and plan-to-plan transfers. Knowledge of ERISA regulations and retirement plan compliance standards. Experience working with IT or technical teams to coordinate data processing or system updates. 2+ years of experience in financial operations, preferably within a retirement services or recordkeeping environment. Hands-on experience with the Omni recordkeeping system is required. Strong analytical and problem-solving skills with a high attention to detail. Proficiency in Microsoft Excel, including advanced formulas (e.g., VLOOKUP, INDEX/MATCH, pivot tables, conditional logic). Excellent communication and collaboration skills. Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers, and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production Support team for bulk processing. Review and validate the accuracy of bulk transaction results post-processing, identifying and escalating any anomalies. Collaborate with internal teams including Finance, Client Services, and IT to resolve transaction issues and improve data accuracy. Monitor exception reports and transaction logs to proactively identify and address anomalies. Maintain thorough documentation of all correction activities for audit and compliance purposes. Support month-end and year-end reconciliation and reporting processes. Contribute to the development and refinement of standard operating procedures (SOPs) related to financial corrections and Omni usage. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third-party administration (TPA) environments. Familiarity with transaction types such as rollovers, loan repayments, and plan-to-plan transfers. Knowledge of ERISA regulations and retirement plan compliance standards. Experience working with IT or technical teams to coordinate data processing or system updates. 2+ years of experience in financial operations, preferably within a retirement services or recordkeeping environment. Hands-on experience with the Omni recordkeeping system is required. Strong analytical and problem-solving skills with a high attention to detail. Proficiency in Microsoft Excel, including advanced formulas (e.g., VLOOKUP, INDEX/MATCH, pivot tables, conditional logic). Excellent communication and collaboration skills. Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers, and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production Support team for bulk processing. Review and validate the accuracy of bulk transaction results post-processing, identifying and escalating any anomalies. Collaborate with internal teams including Finance, Client Services, and IT to resolve transaction issues and improve data accuracy. Monitor exception reports and transaction logs to proactively identify and address anomalies. Maintain thorough documentation of all correction activities for audit and compliance purposes. Support month-end and year-end reconciliation and reporting processes. Contribute to the development and refinement of standard operating procedures (SOPs) related to financial corrections and Omni usage. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. What are we looking for? Experience in retirement plan administration or third-party administration (TPA) environments. Familiarity with transaction types such as rollovers, loan repayments, and plan-to-plan transfers. Knowledge of ERISA regulations and retirement plan compliance standards. Experience working with IT or technical teams to coordinate data processing or system updates. 2+ years of experience in financial operations, preferably within a retirement services or recordkeeping environment. Hands-on experience with the Omni recordkeeping system is required. Strong analytical and problem-solving skills with a high attention to detail. Proficiency in Microsoft Excel, including advanced formulas (e.g., VLOOKUP, INDEX/MATCH, pivot tables, conditional logic). Excellent communication and collaboration skills. Investigate and resolve discrepancies in financial transactions, including contributions, distributions, transfers, and account adjustments. Process corrections and adjustments within the Omni recordkeeping platform, ensuring compliance with internal controls and regulatory standards. Prepare and provide detailed transaction files and specifications to the IT Production Support team for bulk processing. Review and validate the accuracy of bulk transaction results post-processing, identifying and escalating any anomalies. Collaborate with internal teams including Finance, Client Services, and IT to resolve transaction issues and improve data accuracy. Monitor exception reports and transaction logs to proactively identify and address anomalies. Maintain thorough documentation of all correction activities for audit and compliance purposes. Support month-end and year-end reconciliation and reporting processes. Contribute to the development and refinement of standard operating procedures (SOPs) related to financial corrections and Omni usage. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Why Work at Rehlko We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers. Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! Why You Will Love This Job Under the general supervision of the Customer Service Manager – North America, Aftermarket Parts the Associate Sales Coordinator serves as the liaison between the distributor and the factory and parts providers. The primary responsibility of the Associate Sales Coordinator is to facilitate seamless communication and exceptional customer service. By efficiently managing part inquiry and order entry processes this role is crucial in contributing to the company's financial success. Additional tasks of the Associate Sales Coordinator include maintaining direct contact with distributors, promptly updating them on order statuses, ensuring timely shipment of equipment, and upholding departmental policies and procedures. Work Mode: Hybrid Address: 200 Twin Oaks Road Kohler WI 50344 Travel : none Applicants must be authorized to work in the US without requiring sponsorship or a visa transfer now or in the future. Specific Responsibilities Order management and research to support Parts Department’s customer base. Perform SAP transactions at a developing-user level. Backup other Sales Coordinators and support department overall objectives. Understands how to effectively use Rehlko resources such as research tools, warranty site, etc. Understands how Rehlko Power Resource Center and Rehlko Power Plus impacts the distributor. MAIN TASKS Manage assigned portfolio of customers (distributors, direct leaders, national accounts or governmental accounts) Manage customer order entry and processes in SAP and provide feedback direct to customers Supply customer inquiries, lead time and pricing quotes via phone or email using various Rehlko Co. resources Support On-Time-Delivery department metric Daily email/phone communication with customers to secure high levels of service Champion high levels of customer service Profile portfolio of customers to understand customer’s needs Education And Experience Requirements A post-secondary degree (associate or bachelor)—is preferred, we welcome applicants with a combination of education and experience that demonstrates the ability to succeed in this role. At least 1-year experience in a customer service position with direct customer contact preferred. Skilled use of Microsoft Office applications required. Applications used are Outlook, Excel, Word, and PowerPoint. Knowledge of SAP sales and shipping functions is preferred. Familiarity with the Energy Division businesses and products is preferred. Responsible self-starter who will work independently to meet deadlines and commitments to support the division. Good problem-solving skills and communication skills are required. Must be accurate and thorough in execution of tasks. Must project a professional image with external and internal customers. Must be a proactive, analytical thinker with good judgment and curiosity to identify and solve underlying problems, suggest programs, and study alternative methods of operation. Work Mode: Hybrid Address: 200 Twin Oaks Road Kohler WI 50344 Travel : none Applicants must be authorized to work in the US without requiring sponsorship or a visa transfer now or in the future. About Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!? Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Americans with Disabilities Act (ADA) It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer. Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. In this role, you are expected to: The Cash & Trade Proc Sr Supv (C11) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables efficiently, and accomplishing overall objectives of trade/cash management processing. Manage small to medium size team independently Responsible for team management for assigned daily routine works Process client payments, receivables, trade transactions Deliver error free processing and achieve assigned productivity levels Follow procedures and controls required for assigned process Monitor and report errors to ensure adherence to audit and control policies Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel Recommend improvements to the daily workflow for a medium sized Cash/ Trade Operations unit Recommend new work processes / technological improvements for cash/trade management team in conjunction with identifying and resolving individual problems Carry-out non-routine cash and trade operations Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring, etc. Provide evaluative solutions for cash/trade management issues based on analysis of information, precedent, and acquired technical experience Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. As a successful candidate, you would ideally have the following skills and exposure: Bachelor’s/University degree or equivalent experience 10-12 years of experience in a related role in cash and trade operations/ management Proven experience in creating and implementing processes that result in improved business performance Proficiency with Microsoft Office tools Effective verbal and written communication and analytical skills Effective management, influencing and relationship skills This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Cash Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Triple Role Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Patient Communication Coordinator. The Coordinator will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Coordinator will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

Triple Role Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Service Representative. The Representative will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Primary Objective Would Be to Deliver Very High Standards of Customer Service by Handling Customers request such a Payments, Reconciliation, Account Maintenance, Credit Balance Refund, New Card Issuance, Financial Adjustments and Other Queries for Premium and High Value Customers. Complete All Transactions Agreed with the Customer and Adhere to All Timelines and Deadlines Set Suggest Process Improvements / Changes to Achieve & Ensure “First Contact Resolution” Conduct Root Cause Analysis of Incoming Correspondence to Recommend Changes in Workflows, Procedures, Servicing Levels, Based on Customers’ Demands To Meet Their Needs & Ensure Exceptional Quality Service Is Given At All Times Handle All Written Customer Enquiries, Maintenance and Non-Se Disputes for Customers in A Timely and Accurate Manner Ensure Smooth Functioning of CMMI By Meeting Key Performance Indicators & Achieving Laid Down SLAs Work with Other Operations Departments and Customer Groups to Deliver Quality Service and Support New Product Launches, Promotions Etc. Contribute Towards Team Goals by Strictly Managing Individual Productivity Targets Ensure Complete Adherence to Approval Grid for Financial Adjustments by Team and Self Minimum Qualifications : Graduate with minimum 1 year of experience. Proficiency in MS Office & Power Point Prior experience in U.K or Canada market Experience in handling ‘Payment, Reconciliation, Account maintenance and Credit Bureau’ queries will be preferred, Good communication skills both written and oral Strong Analytical skills & attention to detail High level of Customer sensitivity, commitment & service orientation High result orientation Ability to take independent decision & meet stringent deadlines We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Triple Role Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Service Associate. The Associate will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Associate will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? Ensure KYC Information is validated and submitted to Regulators in accordance with US Commercial regulations/guidelines and in partnership with the Compliance team Relevant System Updates Coordination for Record Retention and Retrieval Update Customer demographic information on Source of Record Work with Different Linkages for Effective Execution of Team Objectives Teamwork in Implementing Key Initiatives to Achieve the Objectives of The Unit Complete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines Set Handling customer escalations and providing relevant resolutions Assisting various stakeholders such as Compliance, GCP, ECU for adhoc activities Participate, Collate, Generate and Report MIS to various stakeholders Communication to be shared between KYC and SRT (Front line team) for customer’s input Minimum Qualifications Graduate with minimum 1 to 2 years’ experience Must be a team player, flexible, adaptable, and dependable; good interpersonal skills are required Able to prioritize and work well under pressure, with particular attention to detail Strong problem-solving skills Compliant with Company Policies and Procedures Preferred Qualifications Knowledge of AML & KYC Knowledge on GSP, CLIC and Lexis Nexis Proficient with Microsoft Excel and Word Excellent communication skills are a must, including superior written and verbal communications skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Triple Role Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Support. The Support will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Support will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

Triple Role Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Customer Service Executive. The Executive will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Executive will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m . IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m . IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

Location Name: Delhi - Pitampura Job Purpose “This position is open with Bajaj Finance ltd.”Bajaj Finance Ltd. As part of it’s Payments strategy wants to enter into the space of QR Acquiring. The QR Acquiring Dy Regional Sales Manager will be required to build the business grounds up for his/her defined territory, by hiring and putting the entire team in place, and then managing the execution of the QR deployment, transactions & GMV.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Setting up the QR Acquiring Sales team from scratch (FTEs as well as outsource FSEs) Drive execution of the QR acquiring strategy on filed in line with company’s overall Payments strategy Delivering on number targets (acquiring Required Qualifications And Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

Company Description BATHWAL TRADECOM PRIVATE LIMITED is a construction company located in Ranchi, Jharkhand, India. We specialize in delivering high-quality construction projects and services. Our goal is to meet client needs with precision and excellence. The company is known for its commitment to quality, innovation, and timely project completion. Role Description This is a full-time on-site role for an Accountant at BATHWAL TRADECOM PRIVATE LIMITED located in Ranchi. The Accountant will be responsible for managing day-to-day financial transactions, preparing financial statements, and ensuring compliance with accounting principles and regulations. Other tasks include maintaining accurate financial records, handling tax filings, and working closely with the finance team to support budget and financial planning. Qualifications Expertise in Financial Reporting, Accounting, and Bookkeeping Experience with Tax Filing and Compliance Proficiency in Accounting Software and Microsoft Excel Strong Analytical Skills and Attention to Detail Excellent Communication and Organizational Skills Ability to work independently and collaboratively Bachelor's degree in Accounting, Finance, or related field Experience in the construction industry is a plus

About Gap Inc. Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years. But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. About The Role In this role, you will support the Logistics Finance function for a large, multi-brand retailer in a fast-paced, complex environment. You will ensure the accuracy, timeliness, and compliance of freight invoice processing across domestic and international transportation networks utilizing various 3rd party freight payment providers. This position supports the financial integrity of logistics operations by auditing carrier invoices, resolving discrepancies, and collaborating with internal and external stakeholders to streamline freight payment workflows. What You'll Do Support the freight pay process with various 3rd party providers supporting U.S., Canada, Europe, and Asia markets Review and validate freight invoices ensuring alignment with shipment data, contractual rates, and service-level Execute timely resolution of invoice discrepancies, short-pays, and rejected transactions by coordinating with carriers, freight payment providers, and internal teams Ensure timely invoice transmissions and payment to carriers Support the onboarding of new carriers, 3rd party payment providers, and continuous improvement initiatives Support month-end close processes by providing validated data to Finance for accruals and reporting Maintain standard working hours of 12pm – 9pm local time Who You Are Bachelor’s degree in finance, accounting, supply chain, or related field 2+ years of experience in freight audit and pay, or accounts payable Proficiency in Excel and familiarity with Oracle Strong analytical and problem-solving skills Strong understanding of EDI and invoicing workflows Excellent communication and stakeholder management abilities Team player with a positive attitude who is flexible and can handle ambiguity Benefits at Gap Inc. One of the most competitive paid time off plans in the industry Comprehensive health coverage for employees, same-sex partners and their families Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program Comprehensive benefits to support the journey of parenthood Retirement planning assistance See more of the benefits we offer. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Developed skillsets in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work best together to support achievement of company goals. Impact Impacts team through the quality of the services and instruction provided. Follows standardized procedures and practices. Works with moderate supervision and guidance. Leadership Has no supervisory responsibilities. Self-manages workload and timelines. Problem Solving Uses existing procedures to solve standard problems without supervisory approval. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Examines and prepares statutory accounts, financial statements, and reports. Maintains accounting and financial records, including general ledger, regulatory, and management reports. Conducts extensive research regarding the impact of financial statements from potential changes to accounting rules. Develops, implements, and communicates new processes to comply with changing accounting standards. Provides accounting guidance related to proposed transactions to ensure conformity. Prepares records, pays vendor invoices, and responds to vendor inquires. Develops, directs, plans, and evaluates accounts payable policies and procedures. May process employee expenses reimbursement requests. Prepares, verifies, and reports accounts payable/receivable transactions. Prepares analyses and reconciliations of bill runs to detect fraud. Ensures that transaction entry verification procedures are followed. May prepare and deliver low-volume customer billing and respond to resulting queries. May be responsible for low-volume customer billing, including preparation, delivery and responding to resulting queries. Analyzes capital budget requests. Creates continuous and sustainable cost reduction or management programs to enhance profitability. Understands fixed and variable unit expenses and reviews for possible cost-saving opportunities. Produces expense analyses to understand an organization’s expense base. Monitors expense control and reduction. Produces progress reports and presentations for management and external stakeholders. Ensures all reports and disclosures comply with applicable government regulations, professional and organization policies. Prepares consolidation journal entries, eliminates inter-company transactions, and consolidates divisional and subsidiary financial accounts. Conducts or assists in the documentation of accounting projects. Disburses payroll checks, payroll taxes, and employee benefit payments. Evaluates current systems to recommend and develop operating efficiency improvements. Monitors to ensure proper documentation of employee benefit payments. Prepares payroll expenditure reports. Performs record keeping and maintenance of shareholder accounts, payment of dividends, and tax reporting. Responds to shareholder inquiries. Performs detailed review, design, development and implementation of accounting and documentation systems and procedures. Coordinates tagging financial statements for regulatory reporting. Applies standard taxonomies and creates customized taxonomies for financial statements, footnotes, and financial statement schedules. Reviews and documents XBRL data tagging to ensure consistency and accurate financial reporting. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Job Description – Process Executive Position Title Executive – Demand Specialist Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent Successful incumbents will be responsible for making initial contact with responsible parties or their insurance companies to obtain contact information and payment status. The Demand Specialist will also review files prior to phone call to familiarize themselves with the claim. In addition, the Demand Specialist will match the collection data to prepare and mail collection packages to other insurance companies or responsible parties. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Makes outbound phone calls to other carriers to obtain pertinent information relating to the demand. Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Making initial contact with responsible parties or their insurance companies to obtain contact information and payment status Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Typing, keyboard and computer skills Excellent telephone and communications skills a must Process Specific Skills Knowledge about the Insurance industry in US Knowledge about US Culture Strong math and analytical skills Soft Skills (Minimum) Good written communication skills Professional customer focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (in any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Minimum 1 year of work experience in BPO (in a transaction processing and calling environment) / or preferably in Insurance industry.

Job Description – Process Executive Position Title Executive, WC Payments Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent associate is responsible for timely and accurate payment of invoices submitted by the injured workers and vendors. The process includes checking compensability, invoice review and the validation of the details in other systems and determine/decide on the accuracy of the amount billed and/or the need for denial of the claim based on result of research. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? Written and verbal communication Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes. Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed. Advanced Proficiency required in English Language to create documentation. Attention to details Should be a self-starter, motivated and highly energized individual to compete the complexity of the process Fraud Risk Management Minimum 2-4 years of experience in Chargebacks or Disputes handling process. Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards. Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? Written and verbal communication Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes. Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed. Advanced Proficiency required in English Language to create documentation. Attention to details Should be a self-starter, motivated and highly energized individual to compete the complexity of the process Fraud Risk Management Minimum 2-4 years of experience in Chargebacks or Disputes handling process. Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards. Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. What are we looking for? Written and verbal communication Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes. Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed. Advanced Proficiency required in English Language to create documentation. Attention to details Should be a self-starter, motivated and highly energized individual to compete the complexity of the process Fraud Risk Management Minimum 2-4 years of experience in Chargebacks or Disputes handling process. Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards. Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation