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Customer Service Specialist Value Wealth

2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

As a Service Executive, your role involves supporting Relationship Managers (RMs) and their clients to ensure smooth handling of all service-related queries. This includes quick issue resolution, strong coordination, and enhancing overall client experience. You will be responsible for handling and resolving all service requests such as KYC updates, account opening, nominee changes, transaction status, corrections, etc. Additionally, you will coordinate with internal RMs, operations team, CRM, transaction platforms, AMCs, and registrars to ensure timely closure of client issues. Tracking and monitoring all service requests to ensure TAT compliance is also a key part of your role. Furthermore,...

Posted 14 hours ago

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