An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Collections Specialist will be responsible for Primarily responsible for Cash Collections & AR process, follow-up for payments with customers to pay their outstanding debts within their credit terms. Use effective communication techniques in dealing with delinquent customers, handling & resolving customer queries. Responsibilities Main Responsibilities Analyze customer account balancesEnsure that the individual cash targets are met on a monthly basis, thereby helping the team in achieving the overall cash target.Handle inbound queries - helping customers with copies of invoices, statements & additional documentation.Investigate, route and escalate & Resolve customer disputesRecord collection activity information in [Collections Workflow System] including. collection call / e-mail details, promise to pay (for performance, target and cash forecasting), dispute details, general requests and enquires.Create customer dunning letters automatically via ERP / [Collections Workflow System] and send electronically / print and dispatch to customersNeed to actively monitor and follow-up customers whose aging becomes severe.Prepare customer files for legal actionIdentify and recommend write off (or write back of credit balances) for uncollectable debt where appropriateObtained payment details and help in allocation of the payments by coordinating with the Accounts Receivables, to avoid accumulation of Unallocated and unidentified cash received.Receive and validate credit assessment requests for existing & new customersMonitor existing customer and portfolio credit riskApply cash remittances & credits/ adjustmentsMatch related debits & credits within A/R ledger, in accordance with the agreed rules and proceduresIdentify short payments/deductions made by the customer from remittances and raise required transactions in ERP to reflect short paymentsContact customers for missing or incomplete remittance detail in order to allocate customer paymentsApply discounts for direct deposit (DD) payments and/or penalties for non-DDProcess payment rejections (e.g., returned cheques, unpaid direct debits, rejected credit card payments) and raise appropriate adjustments on the A/R ledger resulting from the rejected payment Qualifications Main Requirements 4+ years accounting experience in a multinational environment3 years of experience in OTCPrior experience in Workday or similar ERP Desired Skills & Abilities Strong skills in MS Office Suite specifically Excel and WordExcellent Voice & Communication skillsWork with high volume in a systematic wayWith positive attitude, a team playerQuick learner and can work under pressureHigh degree of integrity, both personally and professionallyUnderstand and deliver on agreed SLA's and KPI's - highlight potential risks in advance and ensure all compliance and controls are being metAbility to drive projects & achieving monthly SLAsExperience in Transitioning / Setting up Accounting Processes in Shared Service Delivery ModelTeam management skills an advantage Education Requirements Bachelor of Commerce [B. Com (Hons)] or Any degree specialization in Accounts, MBA, M. Com, CA If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Project Coordinator (PC) - The PC will be accountable for the transition of internal & customer services including project creation, project admin and and support for Senior PMs. PCs are responsible for delivery of small projects too. As a PC at TNS, you will be responsible for ensuring that new and existing clients have a fantastic delivery experience. Working side by side with TNS technical teams, you will lead the service initiation, provisioning, and acceptance monitoring within contracted agreements (of OCLs). You will work closely with TNS internal teams and third-party providers to facilitate services needed and will be expected to manage the delivery while ensuring accountability and timely installation. You will follow existing processes and procedures, while maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all applicable stakeholders on the project. Assign individual responsibilities to project team members, identify appropriate resources needed and develop a schedule to ensure timely completion of a project. Be a single point of contact for TNS customers, Senior PMs and Sales during the service implementation for the client(s). Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain appropriate documentation and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables in a timely manner. Define requirements for standard and custom reporting needs. Perform other job-related functions as required/assigned by management. Strong organizational, verbal and written communication skills. Self-motivated and ability to exercise independent judgment. 1-3 years' work experience in Project Management within the IT or Finance/Banking or Financial Services Industry Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Visio Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast-paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of telecom carrier processes, products, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work in India Time (1PM to 10PM with 1 hour break), Monday through Friday, with the flexibility to work outside of these hours where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification ITIL Foundations Certification Education and Certifications: Bachelor’s degree and experience in direct customer service or account management If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Customer Acceptance & Product Support Engineer will be responsible for getting TNS solutions accepted by customer. The engineer will t Prepare, review and execute test plans for product Acceptance Testing. Responsibilities Job Title: Customer Acceptance & Product Support Engineer Position Summary: Experienced Quality Assurance Engineer (Telecom Application Software) for providing Customer Acceptance and product Support. Work closely with Engineering, Quality Assurance, Deployment teams to ensure highest level of Software quality and customer satisfaction. Primary Duties And Responsibilities: Analyze requirement and Functional specification and write required test specification Prepare, review and execute test plans for product Acceptance Testing Analyze test results, test metrics and present test reports for Telcom protocols (SIP, SS7, Diameter, MAP) & REST APIs Provide product support for TNS CAS Platform and applications Continuously provide inputs to improve software quality and product’s robustness and availability Work on complex problems and carry out exhaustive investigation/analysis along with necessary follow-up activities to identify the root cause and key out effective workarounds to resolve the field issues Work closely with customer to understand the requirement & debugging of issues. Qualifications: 7+ years of experience in product testing in distributed environment in Telcom domain 7+ years’ experience working on Linux/Unix systems (Red Hat, Ubuntu preferred) Experience in driving and supporting User Acceptance Testing for telecom customers Experience in Telecom Protocol Testing (SIP, SS7, Diameter, VOIP, VOLE, LTE) - MUST (Strong Experience in SS7, SIP, IMS) Experience in handling functional automation testing using SPECTRA, Jmeter, SIPp, Valid8 Experience in product security testing; Exposure to vulnerability assessment tools RAPID7, Nessus Experience in providing technical support to clients in order to help them troubleshoot issues Working with clients to develop a test plan that meets their requirements Experience in load testing and performance testing Excellent analytical and problem-solving abilities Exposure to application servers, database and signaling protocols in telecom domain is mandatory Team player with excellent interpersonal, organizational, and communication skills Optional Desired Qualifications Red Hat, CentOS, Ansible, KVM, Docker, Kubernetes experience preferred Experience with Oracle Database, SQL, shell scripting and networking concepts Education And Certifications: Bachelor’s degree or equivalent experience required Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Software area is responsible for the development of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet firm obligations. Responsibilities Building reusable code and libraries for future use Optimization of the application for maximum speed and scalability Implementation of security and data protection Design and implementation of data storage solutions Independently own, design, write, and test quality code. Skills Excellent Java programming skills Experienced in Java-based software development for enterprise applications Experience in Kafka & Redis will be an added advantage. Expertise in as many as possible of the following: MVC frameworks – Spring MVC, Spring-boot, Struts REST, JSON, JSON-RPC, SOAP/XML JDBC Driver Multi-Threading and concurrency Unix and Shell scripting Solid Understanding of basic networking protocols – TCP/IP, UDP Java SNMPv2, SNMPv3 etc. & TRAP implementation Various single sign-on implementation LDAP implementation Protocol-Diameter, CAMEL, SS7 Expert in Java/J2EE design patterns, ORM/persistence technologies Web Services, Apache Camel, JAXB, JMS, JDNI, Junit, XML / JSON / XSL, application servers (Weblogic, Websphere )and databases (Cassandra), Struts, Hibernate. Knowledge of application servers like TOMCAT, JBOSS, WEBSPHERE, etc. will be preferred. Must be skilled in Oracle and PL/SQL. Proficient understanding of code versioning tools, such as Git and Maven Strong experience in Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Strong problem-solving and analytical skills Excellent communication skills Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Software area is responsible for the development of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet firm obligations. Responsibilities We are looking for Application Server lead, responsible for maintaining and enhancing Agnity Application Server. Person should be able to adapt with new upcoming technologies Kafka, Redis, Kubernetes, Docker, Cloud Readiness and use knowledge to continuously enhance the product. Person should have strong hands-on experience in Java and related skills for performance tuning, debugging and optimization. Sound knowledge in SIP and SS7 is mandatory. Responsibilities Design and implementation of any new technology to support application. Building reusable code and libraries for future use Performance enhancement, enhancing supportability, generic Independently own, design, write and test quality code. Skills: Excellent Java programming skills Experienced in Java based software development for enterprise applications Experience in JAVA tuning tools Experience in Kafka & Redis will be an added advantage. Expertise in as many as possible of the following: JDBC Driver Multi-Threading and concurrency Unix and Shell scripting Solid Understanding of basic networking protocols – TCP/IP, UDP Protocol-SIP, Diameter, CAMEL, SS7 Knowledge of application servers like TOMCAT, JBOSS, and WEBSPHERE etc. will be preferred. Knowledge of SipServlet1.1 will be preferred Must be skilled in Oracle and PL/SQL. Proficient understanding of code versioning tools, such as Git and Maven Strong experience in Creating database schemas that represent and support business processes Strong problem-solving and analytical skills Excellent communication skills Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview This position will be involved in planning, maintaining, troubleshooting, and designing of telecom applications and services offered by the Communications division of TNS. In this role, the Systems Engineer will have a wide range of responsibilities working with Development, QA, Product Management, Network Operations, and external customers. Responsibilities Roles and Responsibilities: Plan, administer, troubleshoot, and assist in the design of high availability systems and services in production and lab/test environments; Analyze and resolve complex problems including interoperability issues; Integrate applications, systems, and services with enterprise monitoring tools; Develop KPIs and other system metrics for capacity planning, performance management, and monitoring; Manage daily operations of carrier-grade systems. Qualifications: Fluent in English; 10+ years of IT engineering experience; Extensive experience with planning, integrating, and managing Linux-based production platforms; Deep understanding of systems and IP networking for distributed platforms; Solid experience with AWS-based solutions and cloud architectures; Experience integrating and managing monitoring and analytics tools (e.g., Nagios, Splunk, Prometheus, Grafana, etc.); Ability to initiate and complete projects with minimal direction and guidance; Ability to multi-task and manage multiple projects with competing priorities; Self-starter with strong verbal and written communication skills; Resolute problem solving and incident management skills; Scripting skills in Bash, Perl, Python or a similar language; Experience with an automation framework (e.g., Ansible, Chef, Puppet); Rotational after-hours on-call support is required; Exposure to telecom applications or signaling networks is a big plus. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Linux Engineer II designs, deploys, and manages Linux systems and virtualized environments utilizing data center-based cloud platforms. The position has a range of responsibilities encompassing the full lifecycle of systems utilized by TNS’ telecom application developers. Responsibilities Primary Duties and Responsibilities: Install, configure, and maintain Linux operating systems (RHEL/Centos/Ubuntu) and related software. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of Linux-based infrastructure. Collaborate with cross-functional teams to design and implement Linux-based solutions that meet business needs. Implement and maintain security measures to protect Linux systems from unauthorized access and ensure compliance with industry regulations and standards. Automate system administrative tasks using scripting languages, such as Bash. Manage user accounts, permissions, and access controls to ensure proper system security and data integrity. Install, configure, and maintain network services, including DNS, DHCP, and LDAP. Collaborate with software developers and system analysts to troubleshoot and resolve software compatibility issues on Linux platforms. Evaluate and recommend hardware and software upgrades to improve system performance and scalability. Qualifications: 4+ years’ experience managing Linux (RHEL and derivate, Ubuntu) systems 4+ years’ experience with virtualization technologies, such as VMware, OpenStack, or KVM Proficient in Linux command-line interface (CLI) and shell scripting Understanding of networking concepts, protocols, and services, including TCP/IP, DHCP, DNS, and VPN Understanding of security best practices and experience in implementing security measures on Linux systems Excellent problem-solving and troubleshooting skills with the ability to quickly identify and resolve technical issues Ability to work independently and in a team-oriented environment, collaborating with cross-functional teams Strong communication skills to effectively communicate technical concepts and solutions to technical and non-technical stakeholders Optional Desired Qualifications: Knowledge of Tacker / VNFD / STACK / HOT strongly desired Strong understanding of server hardware and experience in server management Experience with configuration management tools, such as Ansible or Puppet Knowledge of cloud platforms, such as AWS or Azure Familiarity with monitoring tools, such as Nagios or Zabbix Ability to adapt to new technologies and stay updated with industry trends and advancements in Linux administration Coding experience is helpful Qualifications Education and Certifications: Bachelor's degree in Computer Science, Information Technology, or a related field Proven work experience as a Linux Administrator or a similar role Industry certifications, such as Linux Professional Institute Certification (LPIC) or Red Hat Certified Engineer (RHCE), are highly desired ITIL certification preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Build, manage, maintain, and provide engineering and administrative support for core Microsoft Windows server on premise and cloud infrastructure Responsible for all server hardware and Windows operating systems for supported systems across global infrastructure Support corporate unified communications systems, such as MS Hybrid Exchange, MS Teams, and M365 Responsibilities Implement and operate tactical plans that align with management-defined strategies to meet corporate, divisional, and team goals Continuous improvement of service delivery to internal and external customers Development, configuration, administration, and troubleshooting of Microsoft Windows Servers (Server 2012-current) Patching and support of Windows server systems in all global locations Create, maintain, and improve documentation for processes, architecture, or other infrastructure elements Advance process automation where possible Qualifications 5+ years’ experience managing Windows systems (Server 2012 R2 and later) 2+ years’ experience supporting MS Exchange, Teams and M365 Demonstrated support experience with Active Directory, DNS, DHCP and other core infrastructure services Demonstrated skills in decision making, judgement and initiative Global infrastructure support and project experience preferred Scripting/Coding/Automation experience is preferred Exposure to other IT areas helpful to assist in troubleshooting. Including Networking, Firewalls, Mimecast and VMWare Knowledge of Splunk for reporting purposes Experience working in a secure physical and virtual Windows server environment Knowledge of PCI requirements, vulnerability scan remediation and controls desired Bachelor’s degree or equivalent certificates/experience required ITIL certification preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview We are looking for a iOS Mobile Developer , who is passionate about software development and eager to contribute to a dynamic team. In this role, you will help build and enhance mobile applications that provide exceptional user experiences. Responsibilities Core Responsibilities: Participate in the Software Development Lifecycle, engaging in all stages from initial concept to deployment. Develop and enhance iOS applications using Swift and relevant technologies. Write clean, maintainable, and efficient code while ensuring high performance. Participate in code reviews to uphold high standards of code quality. Collaborate with a team of skilled developers to solve complex problems. Proactively seek to improve development practices and processes. Continuously enhance your technical skills and share knowledge with the team. Work with team distributed across multiple locations and different timezones across the world Qualifications Key Qualifications: 4+ years of experience in building iOS applications, with involvement in launching at least one mobile app. Strong skills in Swift and familiarity with SwiftUI, Objective C and Xcode. Good grasp of user interface design for mobile apps and familiarity with Apple’s design principles. Passionate about writing high-quality, well-structured, and maintainable code. Excellent communication skills with the ability to work effectively in a team. Open to feedback and eager to share knowledge with teammates. Ability to think critically and develop innovative solutions to challenges. Willingness to explore new technologies and methodologies to improve existing system. Preferred Skills Experience with push notifications and implementing real-time data features. Familiarity with agile methodologies and collaborative development practices. He must have knowledge with Hybrid platforms (e.g.: Reactnative ) Experience working with REST API and Cloud technologies If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview TNS is looking for a passionate, motivated Network Automation Developer to join our Automation Development Team. Responsibilities to be focused on developing automation tools to support TNS Global products and services. The role includes designing and implementing custom automation solutions for service delivery teams that interface with existing platforms and systems, automating compliance and policy verification of network assets, and developing tools to aid Operations in maintaining and monitoring the Global IP Network. The position will require interaction with internal teams (Service Delivery, Operations, Planning, and Business Units) for requirements gathering and deployment coordination. Responsibilities Design and document software components that meet organization and industry standards. Code high quality software components in accordance with organizational standards, technical requirements, and detailed designs. Effectively participate in a team-oriented environment that involves continuous design reviews, code reviews, and collaboration. Proactively communicate with internal customers regarding the status and any potential impacts on the delivery date and/or expected quality of tasks and projects. Actively work with Project Management and QA teams on technical documentation required by QA. Provide technical guidance and product expertise to Service Delivery and Operations to resolve production issues. Follow established development processes for assigned projects. Qualifications QUALIFICATIONS & EXPERIENCE BS in Computer Science or equivalent experience. 5-10 years of experience developing complex, reliable software systems based on JSON, PHP, Perl, and Python. Experience with the complete development life cycle from design through implementation. Experience with command-line interfaces, graphical user interfaces, API development and integration, statistical monitoring, and analysis. Creative, flexible, and able to fill multiple functions within a development team. Proven track record of successfully designing and developing enterprise class systems with stringent availability, performance, and SLA requirements. Ability to provide written and verbal presentations on technical topics to corporate peers and management. Working knowledge of networking practices and automation development. Self-motivated; able to work independently or within a team environment, with minimum instruction from management. Good verbal and written communication skills. Desired Prefer experience in the development of intelligent Network Automation with automation tools in LAN/WAN, data center, cloud, and wireless networks. Understanding of operational problems typically encountered in large scale deployments in telecommunications networks and ability to anticipate for and mitigate the risks of occurrence of such problems. Experience with MongoDB. Experience with Splunk. Experience building Robotic Process Automation (RPA) bots or automating manual workflows with solutions like Ansible, Automation Anywhere, Resolve Systems. Experience with BMC Remedy. Experience with Middleware/API Integration Frameworks like Mulesoft. Experience with Service Provider class Cisco and/or Juniper routers and switches. Experience in telecommunications systems and protocols. Knowledge of and/or certifications in IT and monitoring technologies are a plus. APPLICATION INSTRUCTIONS Applicants are encouraged to submit an electronic resume when applying for our positions. Job postings are open until filled, unless otherwise specified. TNS has been delivering industry-leading solutions for the payments, financial and telecommunications industries since 1990. We are the preferred supplier of networking, integrated data and voice services to many leading organizations in the global payments and financial communities, as well as a provider of extensive telecommunications network solutions to service providers. We are a privately held company with a healthy balance sheet, secure assets and a loyal customer base that includes some of the largest global blue-chip companies in the world. Many of the world’s leading companies continue to count on us as their primary provider of a range of networking and communication services, enabling them to expand regionally, nationally and globally. We provide services to customers in over 60 countries throughout the world. We manage some of the largest real-time community networks in the world, enabling industry participants to simply and securely interact and transact with other businesses, to access the data and applications they need, over managed and secure communications platforms. Our existing footprint supports millions of connections and provide access to critical databases. Our network securely blends private and public networking to enable customers to utilize a single connection for "one-to-many" and "many-to-many" connections over a global platform. Since our launch we have helped our customers and communities of interest, requiring secure and reliable communications solutions, to evolve from legacy to leading-edge technologies. Today the company provides a full range of services from dedicated connections to managed IP network solutions, providing local support and global reach to medium and large enterprises and service providers. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The QA area is responsible for the testing of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet goals of TNS' products Responsibilities Quality Assurance Engineer Looking for a candidate with strong technical skills to develop and execute test strategies for telecom related programs. The QA engineer will be responsible for working with other scrum team members to help develop and execute test cases based on a published set of technical requirements. The candidate preferably has an understanding of the telecommunications domain and can work as part of a high performing scrum team in a fast paced agile environment. Responsibilities: Understands project requirements. Develops test strategies and test plans for telephony network applications/infrastructure. Develops and maintains automated regression test suites. Works as part of a scrum team in an agile environment. Works with operations to ensure smooth software deployments in production. Possesses the ability to work with minimal supervision and/or independently. Utilizes experience and judgment to plan and accomplish goals. Creates tests and defect reports using the team standards and best practices. Drives test escape analysis and strategies to prevent defect leakage. Creates and maintains cloud-based lab infrastructure. Experience Required: 5+ years overall test experience developing and executing test cases. Minimum 4 years software testing experience of UNIX or Linux client server applications, including testing application installation/configuration, trouble shooting and load/performance. Experience in Telecom Protocol Testing (SIP, SS7, Diameter, VOIP, VOLE, LTE) - MUST (Strong Experience in SS7, SIP, IMS) Experience in handling functional automation testing using SPECTRA, Jmeter, SIPp, Valid8 Experience in product security testing; Exposure to vulnerability assessment tools RAPID7, Nessus Knowledge of Unix fundamentals, scripting and installation and upgrade of software Exposure to cluster and fault-tolerance deployment, Experience in load testing and performance testing Experience Desired: Exposure to public cloud and private cloud environment technology Working exposure on deploying application on virtual machine, VNF Working exposure on cloud native technology, container technology, CNF, Exposure to REST API Testing, Shell scripting preferred. Understanding of Test Automation Robo framework, Ansible, Experience in RestAPI testing. Experience with build integration tools such as Jenkins. Experience with code coverage tools. Experience with defect and agile management tools such as JIRA Education Qualifications: BTECH/MTECH degree in Computer Science or related field. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview This Applications Support Engineer II designs, plans, installs, maintains and troubleshoots telecom applications and services The position has a range of responsibilities and works with development, product management, network operations and external customers to plan, deploy and manage systems and services provided to TNS’ telecom customers Responsibilities Primary Duties and Responsibilities: Design, Plan, Install, Administer and Troubleshoot applications, systems, and services in production and lab/test environments Analyze and resolve complex problems including interoperability issues caused by hardware, software, or network components Participate in architecture/design review, requirements analysis, capacity planning and provide guidance to development and product management teams Assist in Integration of applications and services with network management tools and other enterprise tools Develop KPIs and other system metrics for capacity planning, performance management, and monitoring Oversee daily operations of large-scale carrier grade systems; schedule, document and implement maintenance and troubleshooting procedures as necessary Pro-actively communicate status to project managers, upper management, and customers Participate in an on-call rotation to maintain 24x7 service support Qualifications Qualifications: 4+ years’ experience administering applications and services hosted on Linux (RHEL and derivate) operating systems 2+ years’ experience planning, integrating, and operating carrier or enterprise grade high-availability telecom solutions Understanding of Systems and Network Architecture of large-scale distributed networks Understanding and working knowledge of IP networks and security devices including routers, switches, load balancers, firewalls, and VPNs Experience integrating with monitoring, analytics, and network management tools and products such as Splunk Possess strong interpersonal and communication skills Demonstrated problem solving and incident management skills Optional Desired Qualifications Experience with an automation framework such as Ansible, Chef, or Puppet Experience with Foreman helpful Experience with Virtualization software, such as VMware, helpful Scripting or coding experience is helpful Knowledge of and/or experience operating within a compliance framework, such as PCI, helpful Education And Certifications Bachelor’s degree or equivalent experience required ITIL certification preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Software area is responsible for the development of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet firm obligations. Responsibilities Must have strong Java platform and computer science fundamentals Strong technical mobile software background with good analytical, problem solving, and communication skills are essential as well as the ability to work collaboratively in a team environment. Design and document software components that meet organization and industry standards. Code high quality software components in accordance with organizational standards, technical requirements, and detailed designs Must have strong fundamentals on OLTP style applications and related concepts Must have strong fundamentals and proficiency in core technologies we use for web development - Java 8, HTML, CSS, JavaScript, JSP, Spring and Hibernate Be able to work in an independent manner as part of an Agile scrum team Be able to research technical solutions and recommend options with appropriate reasoning Experience in any relational database (Oracle, Mysql, etc.) is a significant plus Qualifications Deep knowledge of the software development lifecycle, including scoping, planning, conception, design, implementation, deployment and maintenance. Good problem solving skills and ability to meet deadlines is a must. Must have a BS degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent. 5 - 7 Years of experience If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The QA area is responsible for the testing of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet goals of TNS' products Responsibilities Quality Assurance Engineer Looking for a candidate with strong technical skills to develop and execute test strategies for telecom related programs. The QA engineer will be responsible for working with other scrum team members to help develop and execute test cases based on a published set of technical requirements. The candidate preferably has an understanding of the telecommunications domain and can work as part of a high performing scrum team in a fast paced agile environment. Responsibilities: Understands project requirements. Develops test strategies and test plans for telephony network applications/infrastructure. Develops and maintains automated regression test suites. Works as part of a scrum team in an agile environment. Works with operations to ensure smooth software deployments in production. Possesses the ability to work with minimal supervision and/or independently. Utilizes experience and judgment to plan and accomplish goals. Creates tests and defect reports using the team standards and best practices. Drives test escape analysis and strategies to prevent defect leakage. Creates and maintains cloud-based lab infrastructure. Experience Required: 5+ years overall test experience developing and executing test cases. Minimum 4 years software testing experience of UNIX or Linux client server applications, including testing application installation/configuration, trouble shooting and load/performance. Experience in Telecom Protocol Testing (SIP, SS7, Diameter, VOIP, VOLE, LTE) - MUST (Strong Experience in SS7, SIP, IMS) Experience in handling functional automation testing using SPECTRA, Jmeter, SIPp, Valid8 Experience in product security testing; Exposure to vulnerability assessment tools RAPID7, Nessus Knowledge of Unix fundamentals, scripting and installation and upgrade of software Exposure to cluster and fault-tolerance deployment, Experience in load testing and performance testing Experience Desired: Exposure to public cloud and private cloud environment technology Working exposure on deploying application on virtual machine, VNF Working exposure on cloud native technology, container technology, CNF, Exposure to REST API Testing, Shell scripting preferred. Understanding of Test Automation Robo framework, Ansible, Experience in RestAPI testing. Experience with build integration tools such as Jenkins. Experience with code coverage tools. Experience with defect and agile management tools such as JIRA Education Qualifications: BTECH/MTECH degree in Computer Science or related field. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview We are looking for Application Server lead, responsible for maintaining and enhancing Agnity Application Server. Person should be able to adapt with new upcoming technologies Kafka, Redis, Kubernetes, Docker, Cloud Readiness and use knowledge to continuously enhance the product. Person should have strong hands-on experience in Java and related skills for performance tuning, debugging and optimization. Sound knowledge in SIP and SS7 is mandatory. Responsibilities JOB RESPONSIBILITIES Design and implementation of any new technology to support application. Building reusable code and libraries for future use Performance enhancement, enhancing supportability, generic Independently own, design, write and test quality code. Qualifications JOB REQUIREMENTS Excellent Java programming skills Experienced in Java based software development for enterprise applications Experience in JAVA tuning tools Experience in Kafka & Redis will be an added advantage. Expertise in as many as possible of the following: JDBC Driver Multithreading and concurrency Unix and Shell scripting Solid Understanding of basic networking protocols – TCP/IP, UDP Protocol-SIP, Diameter, CAMEL, SS7 Knowledge of application servers like TOMCAT, JBOSS, and WEBSPHERE etc. will be preferred. Knowledge of SipServlet1.1 will be preferred Must be skilled in Oracle and PL/SQL. Proficient understanding of code versioning tools, such as Git and Maven Strong experience in Creating database schemas that represent and support business processes Strong problem-solving and analytical skills Excellent communication skills If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Collections Specialist will be responsible for Primarily responsible for Cash Collections & AR process, follow-up for payments with customers to pay their outstanding debts within their credit terms. Use effective communication techniques in dealing with delinquent customers, handling & resolving customer queries. Responsibilities Main Responsibilities Analyze customer account balances Ensure that the individual cash targets are met on a monthly basis, thereby helping the team in achieving the overall cash target. Handle inbound queries - helping customers with copies of invoices, statements & additional documentation. Investigate, route and escalate & Resolve customer disputes Record collection activity information in [Collections Workflow System] including. collection call / e-mail details, promise to pay (for performance, target and cash forecasting), dispute details, general requests and enquires. Create customer dunning letters automatically via ERP / [Collections Workflow System] and send electronically / print and dispatch to customers Need to actively monitor and follow-up customers whose aging becomes severe. Prepare customer files for legal action Identify and recommend write off (or write back of credit balances) for uncollectable debt where appropriate Obtained payment details and help in allocation of the payments by coordinating with the Accounts Receivables, to avoid accumulation of Unallocated and unidentified cash received. Receive and validate credit assessment requests for existing & new customers Monitor existing customer and portfolio credit risk Apply cash remittances & credits/ adjustments Match related debits & credits within A/R ledger, in accordance with the agreed rules and procedures Identify short payments/deductions made by the customer from remittances and raise required transactions in ERP to reflect short payments Contact customers for missing or incomplete remittance detail in order to allocate customer payments Apply discounts for direct deposit (DD) payments and/or penalties for non-DD Process payment rejections (e.g., returned cheques, unpaid direct debits, rejected credit card payments) and raise appropriate adjustments on the A/R ledger resulting from the rejected payment Qualifications Main Requirements 4+ years accounting experience in a multinational environment 3 years of experience in OTC Prior experience in Workday or similar ERP Desired Skills & Abilities Strong skills in MS Office Suite specifically Excel and Word Excellent Voice & Communication skills Work with high volume in a systematic way With positive attitude, a team player Quick learner and can work under pressure High degree of integrity, both personally and professionally Understand and deliver on agreed SLA's and KPI's - highlight potential risks in advance and ensure all compliance and controls are being met Ability to drive projects & achieving monthly SLAs Experience in Transitioning / Setting up Accounting Processes in Shared Service Delivery Model Team management skills an advantage Education Requirements Bachelor of Commerce [B. Com (Hons)] or Any degree specialization in Accounts, MBA, M. Com, CA If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Software area is responsible for the development of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet firm obligations. Responsibilities The Software area is responsible for the development of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet firm obligations. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The QA area is responsible for the testing of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet goals of TNS' products Responsibilities Quality Assurance Engineer Looking for a candidate with strong technical skills to develop and execute test strategies for telecom related programs. The QA engineer will be responsible for working with other scrum team members to help develop and execute test cases based on a published set of technical requirements. The candidate preferably has an understanding of the telecommunications domain and can work as part of a high performing scrum team in a fast paced agile environment. Responsibilities: Understands project requirements. Develops test strategies and test plans for telephony network applications/infrastructure. Develops and maintains automated regression test suites. Works as part of a scrum team in an agile environment. Works with operations to ensure smooth software deployments in production. Possesses the ability to work with minimal supervision and/or independently. Utilizes experience and judgment to plan and accomplish goals. Creates tests and defect reports using the team standards and best practices. Drives test escape analysis and strategies to prevent defect leakage. Creates and maintains cloud-based lab infrastructure. Experience Required: 5+ years overall test experience developing and executing test cases. Minimum 4 years software testing experience of UNIX or Linux client server applications, including testing application installation/configuration, trouble shooting and load/performance. Experience in Telecom Protocol Testing (SIP, SS7, Diameter, VOIP, VOLE, LTE) - MUST (Strong Experience in SS7, SIP, IMS) Experience in handling functional automation testing using SPECTRA, Jmeter, SIPp, Valid8 Experience in product security testing; Exposure to vulnerability assessment tools RAPID7, Nessus Knowledge of Unix fundamentals, scripting and installation and upgrade of software Exposure to cluster and fault-tolerance deployment, Experience in load testing and performance testing Experience Desired: Exposure to public cloud and private cloud environment technology Working exposure on deploying application on virtual machine, VNF Working exposure on cloud native technology, container technology, CNF, Exposure to REST API Testing, Shell scripting preferred. Understanding of Test Automation Robo framework, Ansible, Experience in RestAPI testing. Experience with build integration tools such as Jenkins. Experience with code coverage tools. Experience with defect and agile management tools such as JIRA Education Qualifications: BTECH/MTECH degree in Computer Science or related field. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview We are currently looking to recruit a Network Engineer to join our growing global team. As part of the Global Delivery team, you will be responsible for working on projects related to TNS financial services product offerings. Working closely with the broader delivery team, you will be responsible for add/move/changes to network configuration as well as documentation. Being a part of the TNS FinTech division there will be opportunity to expand and further develop your knowledge and skills across a variety of TNS service and product offerings. Responsibilities Responsibilities Manage and resolve assigned cases in a timely manner Support new and existing customers with their configuration add/move/change request Provide support to senior engineers on configuration preparation and deployment on complex projects Work with Project Managers for smooth service activation Work on all aspects of documentation for both internal and external usage Qualifications 3+ years’ experience in a network operations environment supporting a global IP network Direct experience configuring and troubleshooting Cisco, Juniper, and Arista routers and switches Cisco IOS and JunOS experience and familiarity with TAC case management and escalation process Solid written and verbal skills Direct customer service experience required Flexibility around working hours in support of business requirements (may include bank holiday working etc) Proficient with Microsoft Office (Excel, Word, PowerPoint, Project, Visio) CCNA JNCIA If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Looking for a candidate with strong technical skills to develop and execute test strategies for telecom related programs. The QA engineer will be responsible for working with other scrum team members to help develop, execute and automate test cases based on a published set of technical requirements. The candidate preferably has an understanding of the telecommunications domain and can work as part of a high performing scrum team in a fast paced agile environment. Responsibilities Develops and executes test strategies/scenarios for telephony network applications/infrastructure. Develops and maintains automated regression test suites. Works as part of a scrum team in an agile environment. Works with operations to ensure smooth software deployments in production. Possesses the ability to work with minimal supervision and/or independently. Utilizes experience and judgment to plan and accomplish goals. Writes or modifies scripts in Python, Perl or UNIX to automate repetitive tests. Creates tests and defect reports using the team standards and best practices. Qualifications 7+ years overall test experience developing and automating test cases. Minimum 5 years software testing experience of UNIX or Linux client server applications, including testing application installation/configuration, trouble shooting and load/performance. Experience in SIP, SS7(ISUP), TCAP and/or ENUM protocols. Experience writing UNIX shell, Perl or Python scripts Experience with software version control such as GIT and/or SVN. Ability to create high level and detailed test plans and test reports. Thorough understanding of test processes and ability to estimate task duration. Excellent written and verbal communication skills If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less