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APAC RACT Operator Barclays

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an APAC RACT Operator at Barclays, you will play a crucial role in managing the digital landscape and ensuring unparalleled customer experiences. Your responsibilities will include: - Operating within a follow-the-sun support model, collaborating with regional teams for 24/7 coverage and seamless handover of responsibilities across time zones. - Participating in the phased deployment of the follow-the-sun model, adapting to evolving coverage requirements, and supporting process improvements. - Providing after-hours support for designated regions (e.g., EMEA and AMER) to maintain uninterrupted operations. - Communicating effectively with global colleagues for accurate transfer of informati...

Posted 2 days ago

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