10.0 - 14.0 years

0 Lacs

noida, uttar pradesh

On-site

The role you are applying for requires subject matter expertise in the Insurance domain, along with expertise in developing and implementing digital solutions, specifically focusing on Data and AI within the context of Digital Operations. As a key member of the team, you will be responsible for leading teams, collaborating with leadership, conducting diagnostic analyses, and aligning capability development plans to meet business requirements and exceed client expectations. Your role will also involve providing domain-related trainings, leading research to identify and develop new capabilities, and responding to RFPs/RFIs by showcasing domain capabilities both internally and externally. Your essential functions will include leading initiatives to enhance domain and Data and AI capabilities within Insurance functions, engaging with leadership to define capability development requirements, managing change programs to institutionalize domain capabilities, identifying and deploying necessary tools and resources, planning and implementing capability development curriculum, curating learning resources, driving thought leadership through research and industry interactions, and developing customized training programs to bridge knowledge gaps and provide a competitive edge to the organization. You will be responsible for designing and developing training content, ensuring the quality and relevance of training materials, certifying trainers, managing training programs end-to-end, delivering domain trainings across verticals, and representing domain capabilities to internal and external stakeholders. Additionally, you will interact with various internal teams such as employees, managers, CD Team, supervisors, BHR teams, and Digital Operations delivery leaders, as well as external stakeholders including clients, institute partners, vendors, and prospective partners. To excel in this role, you are expected to possess technical skills such as proficiency in MS Office applications, internet usage, and knowledge of Learning Management Systems (LMS) and Learning Experience Platforms (LXP). You should also have process-specific skills like training/presentation abilities, deep domain understanding, content designing and development expertise, and excellent domain knowledge. Soft skills such as communication, research, flexibility, urgency, and customer service focus are highly desirable, along with the ability to multitask, problem-solve logically, collaborate effectively, and deliver presentations. Education requirements for this role include a graduate degree in any field, along with domain-related training background and relevant certifications in the Insurance domain. A minimum of 10 years of work experience in conducting training and developing training curriculum within the concerned domain vertical is essential, with a background in leading learning initiatives for domain capabilities and experience in digital implementation being advantageous. Your knowledge and understanding of vertical-specific roles, functions, and work items in Insurance will also be beneficial for this role.,

Posted 1 week ago

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