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4.0 - 9.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Need Excellent Exp in Communication/ Voice and Accent Training BPO. Handled a team of Communication Trainers. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.
Posted 2 weeks ago
2 - 3 years
2 - 3 Lacs
Coimbatore
Work from Office
Role : Training supervisor Minimum Qualification : Graduate Total Work Experience : 2-3 years Salary-3 lacs to 3.5 lacs Job Location : Coimbatore (Ram nagar) Required Female or Male Candidate. Key Skills/JD: Conducting product and process training at all levels telecallers/teamleader/managers. Conducting quality and training session whenever required. Managing a team of Quality officers. Conducting DRA new and refresher training - Debt recovery agent training and Certification. Ensuring that the feedback and report on quality are shared with Team leaders on a regular basis to understand the gap. Conducting quality and training sessions whenever required. Ensuring that the training modules get updated on timely basis. Maintaining various reports like quality scores Weekly & Monthly scores. Conducting motivational training for the team to enhance performance. Ensure effective, consistent communication with managers, peers and other resource groups Interview Venue: HDB FINANCIAL SERVICES LTD, 179, Kandha Enclave, PNB Circle office building, 3rd Floor, Ram Nagar, Gandhipuram, Coimbatore - 641009 Contact Remonsha HR : 8870790722 Interested Share Resume : arockiaremonsha.richard@hdbfs.com
Posted 2 months ago
5 - 10 years
5 - 10 Lacs
Bengaluru
Work from Office
Build and sustain professional and communication skills for VA trainers Post TTT certification deliver at least1batch during Process Training•Design training curriculum•Observe and evaluate trainee performance call @9716551077, mamta@emsol.co.in Required Candidate profile Conduct 1:1, TEP and RTR activities.Conceptualize, plan and execute training•Create refresher and huddle content and track floor penetration every week based on the TNA/TNI based on audit results
Posted 2 months ago
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