1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

Role Overview: You will be responsible for developing, implementing, and overseeing comprehensive training programs to ensure that the staff is equipped with the skills and knowledge needed to excel in their roles. Your main responsibilities will include developing training programs aligned with the organization's objectives, incorporating effective instructional design principles, coordinating training schedules, conducting training needs assessments, and creating interactive training materials. Key Responsibilities: - Develop and design training programs aligned with organizational objectives - Coordinate training schedules for new and existing staff - Conduct training needs assessments an...

Posted 3 weeks ago

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Workforce Management Specialist SolarEdge

1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Workforce Management Specialist at SolarEdge, you will play a crucial role in monitoring daily call volume and key performance metrics. Your responsibilities will involve analyzing real-time adherence data, maintaining users and profiles within WFM software, creating schedules based on forecasts, and adjusting for daily call center and agent needs. You will collaborate closely with leadership to schedule trainings and meetings with minimal impact on support coverage, provide actionable data to internal support groups, offer feedback to call center team leaders and managers, and prepare and analyze internal reports for applicable KPIs. Key Responsibilities: - Monitor daily...

Posted 3 weeks ago

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Trainer Learning and Development KocharTech

3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

The role will focus on driving the ongoing skills growth of employees by creating and delivering engaging and high-quality training programs. You will design and develop training in close collaboration with various subject matter experts, ensuring that the learning experiences engage learners to achieve and demonstrate learning outcomes. Additionally, you will implement technology-enabled innovations to support blended and digital learning. It will be your responsibility to collate feedback on completed training sessions to evaluate and measure results, making improvements where necessary. Maintaining a database of all training materials, scheduling refreshers and product training, reporting...

Posted 1 month ago

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Voice & Accent Trainer lead 4-5 Yrs exp Imaginators Try Going Beyond

5.0 - 9.0 years

3 - 8 Lacs

Mysuru, Bengaluru

Work from Office

V&A and English Language trainer from last 4-5 yrs scheduling, delivery & reporting. V&A certification from a reputed institute Willingness to travel and work in shifts Excellent Oral and Written communication skills. Karishma.imaginators@gmail.com

Posted 3 months ago

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CRM Executive QCS Dc Labs

0.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.

Posted 5 months ago

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