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0.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.
Posted 3 weeks ago
4 - 8 years
4 - 9 Lacs
Noida
Work from Office
Job Description: Develop and execute training programs aligned with organizational goals and employee development needs. Manage the end-to-end process for training program design, delivery, and evaluation. Collaborate with business leaders to identify training needs and tailor solutions to meet those needs. Coordinate with external training providers and internal subject matter experts to deliver training content. Ensure training programs are delivered on time, within budget, and achieve desired outcomes. Monitor training effectiveness and implement improvements based on feedback and performance metrics. Manage training logistics, scheduling, and resource allocation. Develop and maintain training materials, manuals, and resources. Track and report on training program participation, costs, and impact. Stay updated on trends in corporate training and learning technologies.
Posted 3 months ago
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