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4 - 6 years

7 - 9 Lacs

Mumbai

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Optometry Regional Trainer - Job Description Job Summary: The Field Trainer is responsible for delivering hands-on training and development programs to employees in the field. This role ensures that team members are equipped with the necessary skills and knowledge to perform their roles effectively. The Field Trainer will conduct training sessions, evaluate performance, and provide ongoing support to improve productivity and efficiency. Key Responsibilities:1. Training Delivery: Deliver engaging in-field training sessions, workshops, and one-on-one coaching. Conduct structured training programs on refraction, dispensing techniques, and optical technical processes. Train retail staff on the fundamentals of lenses, frames, and prescription interpretation. Facilitate hands-on workshops, role-plays, and real-time case studies to enhance learning. Incorporate the latest training methodologies and innovative team-building activities. 2. Customer Experience Training: Educate staff on delivering an exceptional customer journey, from store entry to final purchase. Conduct training on effective communication, personalized consultations, and handling customer queries. Teach best practices for conducting eye tests with accuracy and efficiency. Ensure all team members comply with company policies, procedures, and best practices. 3. Performance Monitoring & Feedback: Regularly visit retail stores to assess training effectiveness and staff performance. Conduct mock sessions and quality audits as training interventions. Provide timely feedback and actionable insights to improve staff skills. Develop assessments to measure knowledge retention and practical application. Collaborate with managers to identify training needs and skill gaps. 4. Content Development & Upgradation: Design and maintain training modules, presentations, and manuals based on evolving learning needs. Stay updated with the latest industry trends and incorporate best practices into training programs. Create engaging training materials, including videos, quizzes, and interactive content. Monitor training effectiveness and recommend enhancements for continuous improvement. 5. Continuous Improvement: Gather feedback from trainees to enhance training effectiveness. Identify skill gaps and customize training programs accordingly. Foster a learning culture within the organization by encouraging self-learning and skill enhancement. Stay updated on industry trends, tools, and techniques to enhance training programs. Travel to various locations to conduct training as needed. Qualifications & Skills: Preferably Bachelor's/master's in optometry. Strong presentation and communication skills. Ability to adapt training methods to different learning styles. Excellent organizational and time-management skills. Proficiency in Microsoft Office and e-learning platforms. Willingness to travel extensively. By implementing this structured training approach, Vision Express retail staff will be equipped with the necessary skills and knowledge to provide exceptional service, ensuring a seamless customer experience and improved sales performance.

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30 - 31 years

17 - 23 Lacs

Navi Mumbai

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Long Description Collate field force training requirements identified through training needs analysis. Formulate a training framework, training plan, and road map for different levels (ME’s & AM’s)with clear objectives and KPIs for structured and integrated development of the field force. Organize and deliver field force training programs interactively and timely. Collaborate with Business unit to develop product refresh training, handling objections, presentations for current and new brands/indication launches. Reinforce the application of skills by participating in field activities, coaching, team role-play, and presentations. Provide in-field training support for Sales team in alignment with Organizational priorities. Run annual field force skills assessments, disease/product knowledge assessments, and generate insight reports incorporating performance against benchmarks and required remedial actions through Digital tools (SMART WINNR). Conduct or participate in other departmental training programs where appropriate, such as the Trainee Program. Prepare Field forces for current and future field related challenges through Proactive approach. Develop internal team members through structured Individual Development Plans (IDPs). Competencies Innovation & Creativity Process Excellence Collaboration Customer Centricity Developing Talent Strategic Agility Stakeholder Management Result Orientation Education Post Graduation in Business Management Graduation in Pharmacy Work Experience Minimum 5-10 years of Pharma Sales Training

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7 - 12 years

20 - 27 Lacs

Bengaluru

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader. The Technical Training Development Manager will design and develop learning solutions that train our customers, partners, and internals to configure, deploy, and design Zscaler’s cutting edge cloud security. This position will report into the Director, Training Development. You’ll work closely with Architects and Product Managers to understand the training needs, gather objectives for various audiences, and design curricula. You will collaborate with stakeholders to conduct gap analysis, training requirements and associated labs requirements, solicit feedback, drive course quality, and measure course impact based on objective you will be responsible for: Supporting the technical training curricula by helping design, develop, and release optimized world-class learning experiences Implementing instructional design methodologies and adult-learning principals in building various learning modalities for different mediums: self-learning, instructor-led learning, and supplemental materials Measuring and supervising ongoing impact of technical training programs Proactively seeking out ways to simplify processes and identify opportunities to use technology to scale and build efficiencies Contributing to strategy, processes, and technologies for technical training to meet our audiences’ requirements What We're Looking for (Minimum Qualifications): Minimum of 8+ years of relevant Instructional Design experience with enterprise eLearning systems with at least 2+ years of experience managing a team Proficiency in instructional theory application, including assessment Background in developing online course, ILT/ vILT, reference guides, and job aids Experience using applications like: Articulate Storyline, Adobe Captivate, Rise, Camtasia, Vyond, Bitly, and Codex Contributing to strategy, processes, and technologies for technical training to meet our audiences’ requirements What Will Make You Stand Out (Preferred Qualification) Experience with effectively conveying technical information to non-technical colleagues and customers Knowledge of instructional design techniques and practice with several instructional approaches (web-based, instructor-led, or virtual instructor-led training) #LI-AN4 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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10 - 14 years

12 - 16 Lacs

Hyderabad

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About the role As the Associate Operations Manager, your primary role will be primarily responsible for driving a high-morale team, a culture of high performance, meeting client deliverables consistently, and effectively managing stakeholders. Eligibility Criteria 10 Years of total work experience in Medical Coding, with 3-5 years of team management experience. Must have > 3 years of coding experience in the Same day Surgery, E&M, ED Facility & Observation Working knowledge of Physician coding & hospital coding is an added advantage. Successful completion of a certification program from AHIMA such as CCS, CCS-P, or AAPC such as CIC, COC, and CPC Must be active during joining and verified. Experience in any EMR systems such as Epic, Cerner & Meditech. Must be an SME with up-to-date knowledge of ICD-10CM, CPT-4, Ambulatory payment classification (APC), and NCCI edits. Effective communication skills, presentation skills, and proficiency in MS Excel & PowerPoint. Education Graduate or undergraduate with a high level of knowledge and relevant work experience. Shift timing: 8.30 AM - 5.30 PM or 1 PM - 10 PM IST, should be flexible to adapt shift timings on a need basis. Responsibilities Oversee CBOS Department Operations Capacity planning based on monthly goals, managing inventory and leaves. Responsible for managing the allocation & workflows, identifying risks, and mitigation. Reporting the weekly and monthly performance to key stakeholders, taking initiative for the identified areas of improvement. Team management of direct reports across multiple employee levels Setting KPI goals, reviewing the performance metrics, coaching, and feedback to enable the team to meet KPI goals consistently. Working with training and QA functions to identify training needs, tweaking training programs to keep the team up to date on client-specifics, industry updates such as coding clinics HCPCS, CPT assistant, and annual updates on ICD 10CM, CPT-4. Contribute and inspire team-wide development through valuable content sharing, rewards & recognition, and implementing best people management practices such as team bonding.

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5 - 10 years

7 - 12 Lacs

Hyderabad

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As a Resource Manager for Contractor & Partner Management, you will drive strategic workforce planning initiatives and optimize human capital resources across Professional Services. Working alongside HR and business segment Leadership, you'll enhance contractor and partner management, identify skill gaps, and ensure alignment between business needs and human capital capabilities. Your role will be crucial in building an efficient workforce that supports organizational objectives, overseeing partner management, guiding stakeholders through the TR procurement process, and implementing time management controls using Certinia and Fieldglass. Key responsibilities include workforce analytics, process improvements, compliance management, and providing strategic recommendations to business leaders. About the role: In this opportunity, as Client Resource Manager you will: Lead workforce planning initiatives to optimize contractor utilization and provide strategic guidance to business leaders on workforce planning and development Partner with HR and Leadership Teams to inform strategic hiring decisions based on skill gap analyses and business requirements Develop and implement contractor management processes, including recruitment, onboarding, and performance monitoring Collaborate with the training team to design, execute, and evaluate upskilling programs aligned with identified business needs Conduct workforce analytics to identify trends, opportunities, and areas for improvement in resource capabilities Create and maintain partnerships across business units and with external service providers, such as Fieldglass, to understand and address evolving workforce needs Develop comprehensive reporting on workforce metrics and provide strategic recommendations Drive process improvements in workforce management, resource optimization, and procurement processes to enhance efficiency and reduce cycle times Lead special projects related to human capital enhancement initiatives Establish and oversee partner performance metrics and service level agreements Implement and oversee time management controls across Certinia and Fieldglass platforms, ensuring accurate tracking and reporting for contractors and partners Develop and maintain policies and procedures for effective time management and procurement processes across systems Guide stakeholders through the TR procurement process for engaging contractors and partners Ensure compliance with procurement policies and procedures throughout the contractor and partner lifecycle About You: Youre a fit for the role of Client Resource Manager if your background includes: Bachelor's in HR, Business Administration, or related field; Master's preferred 5+ years in workforce planning, talent management, or related roles Strong knowledge of training and development Experience in contractor management and workforce optimization Proficient in data analysis and translating insights into actions Skilled in project management and leading multiple initiatives Excellent interpersonal and communication skills Ability to work independently and make strategic decisions Knowledge of HR best practices and workforce trends Familiarity with HRIS systems and workforce planning tools Strong business acumen aligning human capital with business goals Preferred experience in designing and implementing training programs Shift Timing: 6.00 pm to 3 AM (US Shift)

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2 - 5 years

4 - 7 Lacs

Gurugram

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Key Responsiblities - - Develop and implement training modules for Field Executives (TFE) and the Quality Control (QC) team. - Conduct training sessions to address incorrect ticket closures and ensure compliance with standard procedures. - Train the field team on new products, operational SOPs, and best practices for resolving tickets accurately. - Monitor and assess training effectiveness through feedback and performance analysis. - Collaborate with the operations team to update and improve training content. - Maintain training records and generate reports using Excel and Google Sheets. Requirements: - Graduate degree in any discipline. - 2-3 years of experience in a training role, preferably in operations or field training. - Proficiency in Excel and Google Sheets. - Strong communication and presentation skills. - Ability to develop structured training modules and deliver hands-on training sessions. - Problem-solving skills and attention to detail.

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2 - 7 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

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JOB DESCRIPTION FOR TRAINER - SOFTWARE FULL STACK DEVELOPER Must have very strong concepts of Software development process Must have hands-on and training experience on Core Java 8, Advanced Java, Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest, Spring Boot and Angular. Should have a strong understanding of data structures, pseudocode, and algorithms. 2 to 6 years of experience in imparting technical training/ mentoring Should be good in Operating systems GNU/Linux, Network fundamentals, Must have knowledge on MS office (Excel/ Word/ PowerPoint) Must have knowledge on NetBeans/ Eclipse or any other IDE. Should have knowledge on any of the Unit Testing tools. Self-Motivated and passionate about technology Excellent analytical and logical skills and team player Must have exceptional Communication Skills/ Presentation Skills Good Aptitude skills is preferred Responsibilities: Should be able to explore students to the whole development environment. Ability to quickly learn any new technology and impart the same to other employees Ability to resolve all technical queries of students Should be able to explain multiple ways of writing a program and help students analyse the best way to write the same program Conduct training sessions and drive the placement driven quality in the training Must be able to work independently without the supervision of a senior person Participate in reviews/ meetings Qualification: UG: Any Graduate in IT/Computer Science, B.Tech/B.E. IT/ Computers PG: MCA/MS/MSC – Computer Science Any Graduate/ Post graduate, Certified in Full Stack Java and have conducted trainings in Full Stack Java.

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2 - 5 years

3 - 4 Lacs

Mumbai

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Key Deliverables Confirm on New joiners on every Friday for the upcoming joining on Monday Conduct Induction for new employees, process, and systems training for all employees as per the pre-decided timetable Ensure the timely certification of all employees and managers both internally and externally Conduct Induction for new employees (Trainers and TEMs) along with domain training and certification. Conduct TTT for Trainers / Training Partners / Training Managers/ Master Trainers Ensure the timely certification of all trainers and training managers both internally and externally Plan continuous Training & Development for all employees Support and coordinate with other teams to complete the assigned task. Maintain and update reports on a real-time basis Job Responsibility The Employee Training Officer, responsible for roles beyond initial induction, will oversee the Induction and Onboarding training for the first two days. Starting from the third day, new joiners will receive role-wise training from a dedicated Employee Training Officer or their reporting manager, as per the induction planner. Throughout the onboarding training period, the Employee Training team will furnish new joiners with self-study materials and assessment links, ensuring the maintenance of assessment reports. Conduct online/ classroom training of In-house trainers and TEMs for better performance Must have very strong knowledge of Facilitation and Communication Skills Ensure timely certification of all trainers and training managers both internally and externally Manage and coordinate with the internal team for training and onboarding Of new employees Maintain and manage the training as per the Training Calendar Ensure timely completion of assessments by the new joinees Co-ordinate with department Heads/ Managers to understand the training requirement and design the Training module. Online and Classroom Induction/ On-boarding of new hire employees Online and Classroom training of In-house employees for better performance • Use the best training methodology to conduct training as per process and business requirements Handling and supporting the new members within the team Develop the content for self-study using various tools as per the requirement • Conduct TNA by collaborating with other teams End-to-end Testing on ELITE/coordination with the technical team Approach Maintaining 100% Adherence to SOPs and the deliverables deadline Timely updating of tasks on the Asana Portal and management of the reports The focus should be on collaboration, adaptability, and delivering the most valuable features to the customer early and often. Establish a centralized repository or asset library where all design templates, assets, and resources are stored. This can be a cloud-based platform or a local server, depending on the team's needs and preferences. Supporting and coordinating with every team/ department in the organization to complete the task as a part of HR team Collaboration Key Shared Accountabilities Coordination with various teams to understand their workflow requirements. Collecting feedback from various teams at different levels of the process. Coordination with Reporting Manager to collect training feedback and closing the gaps Collaborators Leadership Team Sales, Placements, HR Team Center Teams, and other teams Role & responsibilities Preferred candidate profile

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1 - 4 years

3 - 5 Lacs

Chidambaram

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Veranda Race Solutions Pvt Ltd is looking for Banking/ SSC Trainer cum Mentor to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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1 - 4 years

2 - 4 Lacs

Dindigul

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Veranda Race Solutions Pvt Ltd is looking for Reasoning trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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- 4 years

1 - 4 Lacs

Kanchipuram

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Veranda Race Solutions Pvt Ltd is looking for TNPSC Mentor to join our dynamic team and embark on a rewarding career journey. Provide guidance and support to trainees and staff. Conduct training sessions and workshops on relevant topics. Monitor and evaluate trainee performance and progress. Offer constructive feedback and development plans. Stay updated on industry trends and best practices. Foster a positive and supportive learning environment. Collaborate with other mentors and trainers to enhance training programs.

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1 - 5 years

2 - 5 Lacs

Krishnagiri

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Veranda Race Solutions Pvt Ltd is looking for TNPSC Trainer cum Mentor to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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1 - 5 years

1 - 4 Lacs

Krishnagiri

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Veranda Race Solutions Pvt Ltd is looking for Banking Trainer cum Mentor to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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3 - 8 years

4 - 8 Lacs

Kanchipuram

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Veranda Race Solutions Pvt Ltd is looking for Banking Mentor to join our dynamic team and embark on a rewarding career journey. Provide guidance and support to trainees and staff. Conduct training sessions and workshops on relevant topics. Monitor and evaluate trainee performance and progress. Offer constructive feedback and development plans. Stay updated on industry trends and best practices. Foster a positive and supportive learning environment. Collaborate with other mentors and trainers to enhance training programs.

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1 - 4 years

2 - 4 Lacs

Tirunelveli

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Veranda Race Solutions Pvt Ltd is looking for Tamil Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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1 - 5 years

2 - 5 Lacs

Chidambaram

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Veranda Race Solutions Pvt Ltd is looking for TNPSC Trainer cum Mentor to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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1 - 3 years

2 - 3 Lacs

Chennai

Remote

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Roles and Responsibilities Manage project schedules, resources, and budgets for SAS (Supervisory Automation System) projects. Coordinate with cross-functional teams including HR Tech, SCADA, and T&C (Testing & Commissioning). Ensure timely completion of projects by monitoring progress against milestones and identifying potential roadblocks. Develop and maintain relationships with clients to understand their needs and expectations. Collaborate with internal stakeholders to ensure seamless integration of SAS solutions. Desired Candidate Profile 1-3 years of experience in Project Management or related field. Diploma or B.Tech/B.E. degree in Any Specialization. Strong understanding of SCADA systems, SAS programming languages, and testing & commissioning processes. Excellent communication skills for effective team management and client interaction.

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- 1 years

2 - 3 Lacs

Navi Mumbai

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Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.As an Agent, you are responsible to Review content- user profiles, videos, texts, images etc Investigate and apply client policies Escalate and/or resolve the issue that is reported by users or flagged by the systemNote- The reported content could be sensitive or of graphic nature What are we looking for? The following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Excellent comprehension, communication (verbal, written), and ENGLISH skills, required to interpret content.Additional skills- Be a team player and value cohesiveness Be flexible to cater to changing business needs in a fast-paced environment Be aware of social trends, political situations, current affairs etc. This is a Work from Office Role Has Rotational Shifts Must reside within given boundary limits Roles and Responsibilities: Your role requires following responsibilities – Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guideline Stay up to date with any changes on policies/process Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Engage in the well-being activities Meet desired efficiency established by business Qualifications Any Graduation

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- 1 years

3 - 5 Lacs

Bengaluru

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Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Adaptable and flexible Ability to perform under pressure Ability to handle disputes Ability to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

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3 - 8 years

5 - 12 Lacs

Hyderabad, Pune, Mumbai (All Areas)

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Key Responsibilities: Conduct Inductions, Certifications, and Need-Based Training Programs. Perform Training Needs Identification (TNI) and Training Needs Analysis (TNA) using past performance data to create tailored learning paths for individuals and teams. Apply adult learning principles and diverse training methodologies. Provide initial handholding for new sales team members including mentoring, coaching, joint field calls, and On-the-Job Training (OJT). Monitor and evaluate training effectiveness, success, and ROI; report findings periodically. Plan and implement a regional training calendar. Support regional teams in continuous knowledge and skill development. Align training programs with organizational goals and contribute to overall learning initiatives. Address specific performance issues through customized training interventions. Stay updated with training trends, developments, and best practices. Travel up to 1015 days per month as part of training responsibilities. Requirements: Proven experience as a Training Manager or similar role. Demonstrated ability to design and implement successful training programs. Documented positive impacts from previous training efforts. Knowledge of traditional and modern training methods (e.g., mentoring, coaching, e-learning, workshops). Excellent communication, leadership, and time-management skills. Proficient in report writing and maintaining training documentation. Strong skills in MS Office (especially PowerPoint), data analysis, and computer applications.

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- 1 years

2 - 3 Lacs

Bengaluru

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Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Enables a superior brand experience , accelerates responsible growth and creates a secure environmentContent moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Activeparticipation in Accenture's well-being support program, designed specifically for the Trust & Safetycommunity, provides valuable skills to promote individual and collective well-being.The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client s terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client's terms of services is accurately identified and flagged for action in a timely manner. What are we looking for? Ability to handle disputes Ability to meet deadlines Ability to perform under pressure Adaptable and flexible" Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts/ Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Stay up to date with any changes on policies/process Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Engage in the well being activities Meet desired efficiency established by business Qualifications Any Graduation

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5 - 10 years

5 - 13 Lacs

Kolkata

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Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs. Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization. Monitor progress against key performance indicators (KPIs) to measure program effectiveness. Desired Candidate Profile 5-10 years of experience in Learning & Development or a related field. Strong understanding of Training Delivery, Training Management, TNA, TNI, OJT, TTT, Train the Trainer, Training Analysis, Needs Assessment, People Management, Training Programs, Need Analysis. Proven track record in developing successful training programs that drive business results. Anyone interested please share profiles at puja.vishwakarma@startek.com

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5 - 8 years

7 - 10 Lacs

Hyderabad

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Skill required: Trust & Safety - Content management Designation: Instructor Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Proficient What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? The following skills are required to perform this role-? Clear and concise written and verbal communication skills? Strong Excel and Powerpoint/Slides skills? Strong data analysis capabilities and attention to detail? Strong communication, organization time management and problem-solving skills? Track record of building relationships with stakeholders? Strong multi-tasking skills with the ability to manage multiple projects? Proven priority management skills and proactive mindset? Ability to function as a Team Player and maintain a good working relationship, yetthink and act independently with professionalism, discretion and confidentiality? Attention to detail and willingness to flex based on business priorities? Strong analytical and reasoning skills Roles and Responsibilities: Develop Change Management Strategies:Create comprehensive changemanagement strategies and plans that align with organizational objectives. Assessthe impact of change initiatives on various stakeholders and develop strategies toaddress these impacts? Lead Change Initiatives:Manage and lead change management projects frominitiation to completion. Coordinate with project teams to ensure that changeinitiatives are executed smoothly and effectively? Stakeholder Engagement:Build strong relationships with key stakeholders tounderstand their needs and concerns. Communicate change initiatives clearly andeffectively, ensuring stakeholder buy-in and support? Change Communication:Develop and deliver communication plans to informemployees about upcoming changes. Craft clear and persuasive messages to helpemployees understand and adapt to changes? Training & Support:Design and implement training programs to help employeesdevelop the skills and knowledge needed to navigate changes. Provide ongoingsupport and coaching to individuals and teams? Monitor & Report:Track and measure the success of change managementefforts. Collect and analyze feedback, and prepare reports for senior managementon the progress, challenges, and outcomes of change initiatives? Risk Management:Identify potential risks associated with change initiatives anddevelop risk mitigation strategies. Address any issues that arise during the changeprocess to minimize disruption? Continuous Improvement:Evaluate change management processes andoutcomes to identify areas for improvement. Implement best practices and lessonslearned to enhance future change management efforts Qualifications Any Graduation

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1 - 4 years

2 - 3 Lacs

Coimbatore

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Greetings from TNQ Tech, TNQ is in the business of e-publishing, delivering pre-press capabilities to customers in the US, UK and European Union. With a 3000+ strong workforce and three strategic delivery offices, two located in Chennai and one in Coimbatore. TNQ has demonstrated strong growth metrics and remains the preferred destination for publishers worldwide. TNQ continues to focus on nurturing talent and constantly acquires talent to keep pace with growing business needs. A unique thrust on quality and emphasis on continuous improvement through technology keeps TNQ miles ahead of competition. Role & responsibilities 1. Assess training needs through surveys, interviews with employees, or consultations with managers or instructors. 2. Focusing on training, filling learning gaps, evaluating employees and creating learning opportunities that help employees do their best work. 3. Ensuring that employees have the necessary skills and knowledge to do their jobs effectively. 4. Helping to deliver training programs that help employees develop the skills that are needed to be successful in their roles Preferred candidate profile 1. Excellent English skills (verbal & written). 2. Proficiency in Microsoft Office such as Excel, Presentation. 2. Public Speaking skills. If interested, send your updated CV to niketa.paul@tnqtech.com , Contact - 9626916695.

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5 - 10 years

2 - 5 Lacs

Bengaluru

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Job description We have a vacancy with below details, Role : Training Manager Experience -5-10 Notice Period : Immediate to 60 Interview Mode : Virtual Work Mode :WFO I. JOB SUMMARY Design and roll out tailored training programs on media, Over-the-Top (OTT) platforms, YouTube, and associated digital products Collaborating with stakeholders to create effective training Assess the effectiveness and efficiency of training programs Classroom training for new and transitioning employees, as needed Monitor and track training progress and outcomes Generate comprehensive reports that highlight training impact and ROI Identify training needs of individuals requiring improvement in production II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Craft comprehensive training programs tailored for media, OTT, YouTube, and related products Create training materials, including manuals, presentations, and interactive modules Tailor training programs to meet the specific needs of different audiences Conduct training sessions through various mediums, including in-person, virtual, and on-demand formats Use effective teaching methodologies to ensure engagement and knowledge retention Provide one-on-one coaching and support as needed Assess the effectiveness of training programs through feedback and performance metrics Continuously update and improve training content based on industry trends and feedback Stay current with new developments in media, OTT, and related products Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up-to-date Partner with HR and management to identify training needs and develop strategic training plans JOB SPECIFICATIONS III. WORK EXPERIENCE Bachelors degree in Media, Communications, Education, or a related field. A Master’s degree is preferred Minimum of 3 years of experience in the media and entertainment industry Proven experience at least 5 years in training for media/ OTT related products Demonstrated experience in designing and delivering comprehensive training programs Experience in designing and delivering comprehensive training programs Flexible with late hours and weekend workings Adaptable hours that include late evenings and weekends IV. KNOWLEDGE, SKILLS AND ATTRIBUTES Strong understanding of media, OTT, YouTube, and related products Excellent training design and delivery skills Ability to tailor training programs to meet the needs of different audiences Strong communication and interpersonal skills Ability to work independently and as part of a team Commitment to continuous learning and development

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