Manager, Global Learning & Performance Capabilities (Sales) Amgen

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The Manager of Global Learning & Performance Capabilities plays a crucial role in supporting the development, coordination, and execution of global training initiatives aimed at enhancing field force capabilities. In close collaboration with regional and global stakeholders, the Manager ensures that training programs are aligned with business objectives and regional priorities. By actively participating in the creation, improvement, and measurement of training content and processes, the Manager contributes to the effectiveness and relevance of the training programs. Key Responsibilities include: - Developing global training initiatives that enhance field force skills and align with corporate and regional goals. Collaborating with cross-functional partners to meet the diverse needs of markets across USBO, ELMAC, and JPAC. - Assisting in the creation and updating of global training content, tools, and resources. Supporting the delivery of training in various formats such as virtual workshops, e-learning, and role-playing. - Establishing and enhancing global training processes that allow for customization to local market needs while maintaining consistency. Evaluating new technologies, including AI, and integrating them into training platforms to improve efficiency and upskill talent. - Working closely with cross-functional stakeholders to align training programs with business goals and market priorities. Partnering with external vendors to ensure the quality and effectiveness of training programs. - Supporting the development of key performance indicators (KPIs) to measure the effectiveness of training programs and collecting feedback to drive continuous improvement. Basic Qualifications: - Bachelors degree and 9 years of experience in sales or training & development OR - Masters degree and 8 years of experience in sales or training & development Preferred Qualifications: - 5+ years of experience in the (bio)pharmaceutical industry - Experience collaborating with cross-functional teams to develop and deliver training - Strong project management and organizational skills - Experience working with training platforms and technology solutions - Ability to work in a matrixed environment and manage multiple priorities,

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