297 Training Needs Jobs - Page 7

Marcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance business performance. Our diverse portfolio spans across conferences, summits, training programs, and corporate solutions, all meticulously crafted to address the evolving needs of today’s dynamic business landscape. At the heart of our operations is a commitment to excellence and a passion for fostering connections that lead to actionable insights and transformative outcomes.. At Marcus Evans, our people are the cornerstone of our success, and the Global Learning & Development (L&D) department is integral to nurturing that cornerstone. Currently, the L&D team is essential in shaping our workforce through comprehensive new hire training and ongoing professional development. This role is already pivotal, directly influencing our organizational growth and operational excellence.. Looking ahead, our vision for the Global L&D department extends far beyond traditional training. We aim to evolve into a strategic partner that drives not only individual growth but also broader business analysis and development. By integrating deeper insights and strategic thinking, the L&D department will become a central force in guiding organizational success and decision-making, solidifying its position as a key driver of our company's future achievements.. In this dynamic role, the Learning & Quality (L&Q) Specialist reports to the Global L&D Manager and plays a critical part in designing, delivering, and optimizing training programs that empower employees across all levels of the organization. The L&Q Specialist collaborates closely with other L&Q Specialists, the Talent Acquisition team, HR, Admin support, and Finance, ensuring alignment with strategic business goals. Assigned to a specific division or department, the L&Q Specialist is also responsible for maintaining the quality of programs according to the agreed strategy, contributing significantly to individual career growth and the overall success of the company.. Key Responsibilities. Delivering Training Programs: Effectively deliver training programs developed in partnership with business vertical leaders, ensuring consistency and adherence to quality standards throughout employee life cycle.. Customizing Learning Resources: Tailor learning resources to meet the individual needs of employees, enhancing their development throughout their career lifecycle.. Managing Training Hours: Strategically manage and allocate approved training hours each week to optimize learning outcomes.. Continuous Improvement: Identify areas for continuous improvement in training programs and processes, ensuring they align with the evolving business needs.. Collaboration with Business Leaders: Work closely with business vertical leaders to align training programs with strategic objectives and business goals.. Data-Driven Decisions: Utilize data to track employee progress, inform career development discussions, and identify talent that may benefit from additional training.. Support Global Initiatives: Collaborate on global L&D initiatives to ensure scalability and strategic alignment.. Technology Integration: Assist in integrating technology solutions to improve learning workflows and support learning solutions across the organization.. Reporting and Analysis: Report on the return on investment (ROI) of training programs and provide data-driven insights to relevant stakeholders.. Basic Qualifications. Bachelor's degree, preferably in Human Resources, Education, Organizational Development, or a related field.. Minimum of 2-3 years of experience in Learning & Development, with experience in designing, developing, and delivering training programs.. Proficiency with Learning Management Systems (LMS) and e-learning platforms, along with learning content development tools like Articulate, Canva, and PowerPoint.. Strong ability to interact and collaborate with stakeholders at all organizational levels.. Experience managing multiple projects simultaneously, with strong organizational and time-management skills.. Ability to work independently and as part of a team, managing deadlines and delivering results in a fast-paced environment.. Quick learner, adaptable to new technologies, processes, and organizational needs, with the flexibility to work across departments.. Strong analytical skills to assess training needs, measure outcomes, and use data-driven insights to drive continuous improvement in training programs.. Understanding of cultural diversity and its impact on learning and development, with a willingness to collaborate on global L&D initiatives and adapt training content for various regions or cultures.. Preferred Qualifications. Advanced Degree: Master's degree in Human Resources, Organizational Development, or a related field.. Certification: Professional certifications such as CPLP (Certified Professional in Learning and Performance) or SHRM-CP (Certified Professional) in HR.. Global Experience: Experience working in a global organization with exposure to international training programs and cross-cultural learning environments.. Technological Expertise: Advanced knowledge of instructional design software, such as Adobe Captivate or similar tools, and experience integrating technology into learning solutions.. Compensation & Benefits. Competitive Salary: A compensation package that reflects your expertise and experience.. Attractive Joining Bonus: Start your journey with us on a high note.. Hybrid Work Model: Enjoy the flexibility of working from home after successfully completing your probation period.. International Travel Opportunities: Experience global exposure with travel to key business locations, including the United States, Canada, the UK, Australia, and more. Explore all our destinations on our company website.. Clear Promotion Path: Progress in your career with a well-defined and structured promotion plan.. Incredible Office Culture: Join a workplace that feels like family, where support and camaraderie are part of our DNA.. Performance-Based Salary Increments: Your growth is our priority, with salary increases directly tied to your performance.. Continuous Learning: Access both internal and external training opportunities to enhance your skills and stay ahead in your career.. Executive-Level Exposure: Collaborate closely with C-level executives and Directors, gaining invaluable insights and experience.. Global Collaboration: Work with diverse teams across multiple locations, broadening your professional horizon.. Engaging Office Activities: Participate in dedicated office engagement initiatives that foster a vibrant and dynamic work environment.. Center of Excellence: Be part of our Learning & Development Center of Excellence, where innovation and excellence are at the core of everything we do.. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.. Show more Show less

Company Description. Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.. Job Description. Job Purpose. This position is responsible for managing the learning process within the hotel. The Training & Development Manager ensures that all learning and development activities are completely aligned with the culture, values and strategy of the hotel. He/she monitors and analyzes staff training needs and oversee and implement all departmental training programs.. Key Interactions. Internally. All departments. Externally. Guests. Visitors. External Trainers. Vendors. Primary Responsibilities. Training & Development Management. Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan. Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members. Initiate, coordinate, deliver and follow-up on all training activities within the hotel. Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry. Update and maintain accurate records of training activities and participant information. Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized. Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees. Share responsibilities for the integration and orientation process of new hires. Assist with the implementation of new policies, procedures, and standards. Prepare and submit training reports. Other Responsibilities. Be fully conversant with hotel fire & life safety/emergency procedures. Attend all briefings, meetings and trainings as assigned by management. Maintain a high standard of personal appearance and hygiene at all times. Be aware of the hotel fire & life safety/emergency procedures. Perform other reasonable duties assigned by the assigned by the Management. Qualifications. Knowledge and Experience. Bachelor’s Degree in Human Resources Management / Hotel Management. Minimum 3 years of training/facilitation experience. Excellent reading, writing and oral proficiency in English language. Proficient in MS Excel, Word, & PowerPoint. Competencies. Strong leadership, interpersonal and negotiation skills. Excellent communication and customer contact skills. Results and service oriented with an eye for details. Ability to multi-task, work well in stressful & high-pressure situations. A team player & builder. A motivator & self-starter. Well-presented and professionally groomed at all times. Show more Show less

Role and Responsibilities. Lead a team of 12-16 payroll specialists responsible for the delivery of payroll services to a single or multiple clients as part of a managed services operation.. You will motivate and engage your team across the employee lifecycle, including the recruitment of new team members, setting objectives, coaching, and recognising individuals to drive the best performance and dealing with performance issues in a timely manner.. You will optimise the performance and productivity on your account or group of accounts through good workforce planning, effectively managing working practices and resources to meet the pre-determined Work Timings and Leave Schedules.. Provide accurate and timely reporting of team KPIs and reporting to your manager.. Effectively manage your team to ensure that customer processing SLAs are met and that opportunities to exceed are maximised.. Ensure 100% accuracy of the data being input into the payroll(s). Ensure your team are working within Zellis’ policies and procedures and any additional procedures that are specific to yours or your team’s roles.. Ensuring all handling processes are compliant with the relevant Quality Compliance Processes and that associated documentation is complete and available for checking.. Ensure communication occurs in a timely manner with colleagues and internal/external customers, ensuring that all communication has been understood and where needed feedback sought.. Work within a Continuous Improvement framework to identify and recommend solutions that can improve service, mitigate risk, or reduce cost to serve.. Develop colleagues through supporting individuals to identify job specific and future development training needs in accordance with our career pathways.. Minimise occurrence of escalations or incidents, but where an incident does occur, step in and resolve at speed, keeping stakeholders up to date throughout – and driving root cause analysis and preventative action.. Knowledge:. The technical and/or subject information needed for the role:. Knowledge of Implementation life cycle, KPIs and customer facing. Resource planning – Effort model and capacity model. Change management.. Knowledge of quality and compliance management systems. Skills:. The specific abilities you have learned, or competencies:. Excellent communication skills.. Driven for results and highly self-motivated.. Strong analytical skills. Team development and coaching. Client escalation resolution and managing overall responses to requests.. Experience: Minimum 6 years of overall experience with 2 years into team management. Show more Show less

Job Purpose We are seeking a proactive and detail-oriented Process Lead to support end-to-end training coordination. This role is responsible for engaging with stakeholders to gather training requirements, managing external vendors, and ensuring smooth operations within the Cornerstone OnDemand (CSOD) learning management system . The ideal candidate will have strong project coordination skills, vendor liaison experience, and hands-on expertise in CSOD. Key Responsibilities: Stakeholder Management: Serve as the single point of contact for business units regarding training needs and requirements. Collaborate with the stakeholders to define, prioritize, and schedule training programs. Vendor Management: Identify, evaluate, and coordinate with external training vendors. Ensure timely and quality delivery of training solutions by vendors. Creating Purchase Requisitions & Purchase Orders. Learning Management System (CSOD): Create and manage training events, sessions, and other Training Objects within CSOD. Troubleshoot and resolve CSOD-related issues and provide functional support to users. Monitor and generate training reports and analytics to track completion and effectiveness. Process Improvement: Streamline training operations and suggest process enhancements. Maintain documentation and standard operating procedures for training processes. You are meant for this job if: Bachelors degree in Human Resources, Business Administration, or a related field. 710 years of experience in training operations or L&D coordination. Proven experience in vendor management and stakeholder communication. Hands-on experience with Cornerstone (CSOD) is mandatory. Excellent organizational, interpersonal, and communication skills. Strong attention to detail and the ability to manage multiple priorities. Preferred Skills: Certification or training in project management or learning technologies. Experience working in a global or matrix organization.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the teamEDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology. About the roleThe person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ : 1. Create an inspiring team environment with an open communication culture 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10 .Motivate team members 11. Discover training needs and provide coaching 12 .Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team building activities Superpowers/ Skills that will help you succeed in this role 1. High level of drive, initiative and self-motivation 2. Must Have Experience in Leading Team 3. Must Be a Graduate 4. Growth Mindset Why join us We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Qualification:- Graduate/Post Graduate

Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales

Join The Legacy Of Innovation Marcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance business performance Our diverse portfolio spans across conferences, summits, training programs, and corporate solutions, all meticulously crafted to address the evolving needs of todays dynamic business landscape At the heart of our operations is a commitment to excellence and a passion for fostering connections that lead to actionable insights and transformative outcomes, Marcus Evans Group is not just about organizing events; we are about creating opportunities for our clients to achieve their strategic objectives and navigate complex challenges with confidence Our global reach ensures that we deliver unparalleled expertise and cutting-edge solutions tailored to each clients unique needs, Driven by a culture of innovation and a dedication to quality, Marcus Evans Group continues to set the standard for excellence in the industry, empowering organizations worldwide to realize their full potential and achieve lasting success, About The Role At Marcus Evans, our people are the cornerstone of our success, and the Global Learning & Development (L&D) department is integral to nurturing that cornerstone Currently, the L&D team is essential in shaping our workforce through comprehensive new hire training and ongoing professional development This role is already pivotal, directly influencing our organizational growth and operational excellence, Looking ahead, our vision for the Global L&D department extends far beyond traditional training We aim to evolve into a strategic partner that drives not only individual growth but also broader business analysis and development By integrating deeper insights and strategic thinking, the L&D department will become a central force in guiding organizational success and decision-making, solidifying its position as a key driver of our company's future achievements, In this dynamic role, the Learning & Quality (L&Q) Specialist reports to the Global L&D Manager and plays a critical part in designing, delivering, and optimizing training programs that empower employees across all levels of the organization The L&Q Specialist collaborates closely with other L&Q Specialists, the Talent Acquisition team, HR, Admin support, and Finance, ensuring alignment with strategic business goals Assigned to a specific division or department, the L&Q Specialist is also responsible for maintaining the quality of programs according to the agreed strategy, contributing significantly to individual career growth and the overall success of the company, Key Responsibilities Delivering Training Programs: Effectively deliver training programs developed in partnership with business vertical leaders, ensuring consistency and adherence to quality standards throughout employee life cycle, Customizing Learning Resources: Tailor learning resources to meet the individual needs of employees, enhancing their development throughout their career lifecycle, Managing Training Hours: Strategically manage and allocate approved training hours each week to optimize learning outcomes, Continuous Improvement: Identify areas for continuous improvement in training programs and processes, ensuring they align with the evolving business needs, Collaboration with Business Leaders: Work closely with business vertical leaders to align training programs with strategic objectives and business goals, Data-Driven Decisions: Utilize data to track employee progress, inform career development discussions, and identify talent that may benefit from additional training, Support Global Initiatives: Collaborate on global L&D initiatives to ensure scalability and strategic alignment, Technology Integration: Assist in integrating technology solutions to improve learning workflows and support learning solutions across the organization, Reporting and Analysis: Report on the return on investment (ROI) of training programs and provide data-driven insights to relevant stakeholders, Basic Qualifications Bachelor's degree, preferably in Human Resources, Education, Organizational Development, or a related field, Minimum of 2-3 years of experience in Learning & Development, with experience in designing, developing, and delivering training programs, Proficiency with Learning Management Systems (LMS) and e-learning platforms, along with learning content development tools like Articulate, Canva, and PowerPoint, Strong ability to interact and collaborate with stakeholders at all organizational levels, Experience managing multiple projects simultaneously, with strong organizational and time-management skills, Ability to work independently and as part of a team, managing deadlines and delivering results in a fast-paced environment, Quick learner, adaptable to new technologies, processes, and organizational needs, with the flexibility to work across departments, Strong analytical skills to assess training needs, measure outcomes, and use data-driven insights to drive continuous improvement in training programs, Understanding of cultural diversity and its impact on learning and development, with a willingness to collaborate on global L&D initiatives and adapt training content for various regions or cultures, Preferred Qualifications Advanced Degree: Master's degree in Human Resources, Organizational Development, or a related field, Certification: Professional certifications such as CPLP (Certified Professional in Learning and Performance) or SHRM-CP (Certified Professional) in HR, Global Experience: Experience working in a global organization with exposure to international training programs and cross-cultural learning environments, Technological Expertise: Advanced knowledge of instructional design software, such as Adobe Captivate or similar tools, and experience integrating technology into learning solutions, Compensation & Benefits Competitive Salary: A compensation package that reflects your expertise and experience, Attractive Joining Bonus: Start your journey with us on a high note, Hybrid Work Model: Enjoy the flexibility of working from home after successfully completing your probation period, International Travel Opportunities: Experience global exposure with travel to key business locations, including the United States, Canada, the UK, Australia, and more Explore all our destinations on our company website, Clear Promotion Path: Progress in your career with a well-defined and structured promotion plan, Incredible Office Culture: Join a workplace that feels like family, where support and camaraderie are part of our DNA, Performance-Based Salary Increments: Your growth is our priority, with salary increases directly tied to your performance, Continuous Learning: Access both internal and external training opportunities to enhance your skills and stay ahead in your career, Executive-Level Exposure: Collaborate closely with C-level executives and Directors, gaining invaluable insights and experience, Global Collaboration: Work with diverse teams across multiple locations, broadening your professional horizon, Engaging Office Activities: Participate in dedicated office engagement initiatives that foster a vibrant and dynamic work environment, Center of Excellence: Be part of our Learning & Development Center of Excellence, where innovation and excellence are at the core of everything we do, We are an equal opportunity employer and value diversity All employment is decided on the basis of qualifications, merit and business need,

Apply Now Job Title Manager I, Training Job Description The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue Responsible for the overall direction, coordination, and evaluation of the department, Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Key Responsibilities Work with various teams to identify training needs and develop training materials, Design and deliver training programs for new hires and existing employees, Monitor the effectiveness of training programs and make recommendations for improvements, Conduct regular training needs assessments and adjust training programs accordingly, Evaluate the effectiveness of quality assurance measures and make recommendations for improvements, Ensure that quality standards are met throughout the organization, Develop and implement policies and procedures to ensure compliance with industry regulations, Collaborate with senior leadership to identify strategic opportunities for training and quality initiatives, Analyze training and quality data to identify trends and make data-driven recommendations, Develop and maintain relationships with internal and external Stakeholders vendors to support training and quality initiatives, Ensure that all training and quality initiatives align with the organization's overall strategy and goals Required Skills And Qualifications Excellent communication and presentation skills, Strong analytical and problem-solving skills, Knowledge of industry regulations and compliance requirements, Ability to work independently and as part of a team, Ability to manage multiple projects and priorities simultaneously, Proficiency in Microsoft Office and other training and quality management software, Should have strong knowledge of quality domain and should be able to display innovative problem-solving skills towards process challenges Exposure to Lean six sigma problem solving and quality tools, with hands on experience Ability to display stakeholder management skills while addressing for solutions to challenges they put forward Good communication skills logical thinking on any audit form creation and functional setup Logical Approach towards fixing internal issue like high variance and appropriate sampling etc Education Qualification :Graduate in any stream Disclaimer: 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities ' Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title, Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic, Location: IND Gurugram SP Infocity, Plot no 243 Udyog Vihar, Dundahera Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Responsible for identifying training needs from different departments Plan training interventions for the employees Prepare and communicate the training calendar on a quarterly basis and ensure all the training activities are delivered as per the training calendar Maintain and record all training in LMS Generating monthly and quarterly reports, training dashboards and training MIS Roll out feedback forms post training completion Plan and execute the new joiner induction program Plan and organize batch training for new hires need based Tracking and maintaining records for compliance e-courses for new joiners, annual refreshers for existing employees via LMS and closure of compliance e-courses of exiting employees,

5 Days a week working - Developing and Implementing HR strategies and initiatives aligned with overall business strategy - Bridging Management and employee relations by addressing demands, grievances and other issues - Support current and future business needs through development, engagement, motivation and preservation of human Capital - Develop monitor overall HR strategies, systems, tactics and procedures across organization - Nurture positive working environment - Oversee and manage a performance appraisal system that drives high performance - Maintain pay plan and benefit programs - Access training needs to apply and monitor training programs - Ensure legal compliance through human resource management Skills- - 3 to 5 years of proven work experience as a Human Resource Manager - People-oriented, results driven - Demonstrative experience with human resource metrics - Knowledge of HR systems and Database - Ability to architect strategy along with leadership skills - Excellent active listening, negotiation and presentation skills - Competence to build and effectively manage interpersonal relationship at all levels of the company - Educational Qualification - MBA/PGDBM - HR from a premier institute with experience of 3-5 years

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Sunrise Sports And Fitness is looking for Boot Camp Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Training Manager Steel Industry Location:Kolkata Department: Human Resources / Learning & Development (L&D) Reporting to: Head HR / Chief People Officer / Plant Head Job Summary: We are seeking a proactive and experienced Training Manager to design, implement, and lead the Learning & Development (L&D) agenda for a dynamic and large-scale steel manufacturing environment . The role involves identifying skill gaps, developing technical and behavioral training programs, ensuring compliance with statutory and safety training mandates, and fostering a learning culture across functionsfrom shop floor workers to senior management. Key Responsibilities: 1. Training Strategy & Planning Develop and implement an annual training calendar aligned with business, production, and compliance objectives. Identify training needs through TNA (Training Needs Analysis), skill gap analysis, and performance evaluations. 2. Technical & Functional Training Design and coordinate technical training modules on: Rolling mills, reheating furnaces, TMT processes, continuous casting, etc. Maintenance (mechanical, electrical, instrumentation) Quality assurance and process control Collaborate with department heads, engineers, and external experts for domain-specific programs. 3. Statutory & Safety Training Ensure compliance with safety and environmental training under Factory Act, ISO, OSHA, etc. Conduct induction and safety training for new recruits, contract labor, and existing workforce. Coordinate Fire Safety, First Aid, PPE usage, and Emergency Response Drills. 4. Soft Skills & Behavioral Development Implement programs on communication, teamwork, leadership, time management, and shop floor discipline. Groom future supervisors and shift in-charges through supervisory development programs. 5. Training Delivery & Measurement Deliver in-house training or coordinate with external training agencies, consultants, and institutes. Develop evaluation frameworks (Kirkpatrick Model or similar) to measure training effectiveness and ROI. Maintain training MIS, dashboards, and statutory records for audits and inspections. 6. Digital Learning & Innovation Promote e-learning platforms, LMS (Learning Management Systems), microlearning, and mobile learning solutions. Introduce simulations, case studies, and interactive content for technical upskilling. Qualifications & Experience: Education: Graduation in Engineering (Mechanical/Electrical/Metallurgy preferred) or HR or Any Degree MBA in HR / L&D or Diploma in Training & Development (ISTD certified – preferred) Experience: 15-30 years in Learning & Development / Training roles, preferably in manufacturing/steel/metals/mining industries. Key Competencies: Strong knowledge of plant operations, safety, and technical workflows Excellent facilitation and communication skills (in English, Hindi, and regional languages if applicable) Familiarity with modern learning tools and digital platforms Stakeholder management and coordination with operations, maintenance, and HR Desirable: Exposure to Six Sigma, TPM, Lean Manufacturing concepts in training content Experience in working with NSDC/Skill India/Apprenticeship Programs Employment Type: Full-Time | On-Site with travel to multiple plants Why This Role Matters: The Training Manager will be a key enabler of operational excellence and workforce capability development in a highly competitive and safety-sensitive industry. By embedding a strong learning culture, this role directly impacts productivity, safety, and employee engagement.

Skills Skill Vendor Management Project Management IT Service Management Solution Architecture CRM ITIL Outsourcing Global Delivery IT Strategy SDLC Education Qualification No data available CERTIFICATION No data available : Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques. Monitor and act on personnel and disciplinary issues. Provide subject matter expertise to Quality Control Analysts in theteam. Ensure training needs of subordinates aremet. Adjust to the needs of meeting service level agreements under supervision of Operations Manager. Successfully complete all client related training and keep record of the same. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Act as single point contact for theassigned team membersforall theirjob-relatedneeds and create a harmonious work environment. Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable compliance requirements. Job Specification Minimum of 5/6 Years of Professional and Relevant Experience in Medical Coding with specialty E/M. Must have experience in Client and Stakeholder Management, Team Management. Must have CodingCertificationlike CPC/CCS/COC/AHIMA. Any graduate will do. ShiftDetails:General Shift / Day Shift WorkMode:WFO

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. Conduct regular performance reviews, identify training needs, and create development plans for team members. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). Manage team schedules and ensure adequate staffing levels to meet customer demand. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to improve the customer experience. Operational Excellence: Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Reporting and Analysis: Prepare regular reports on team performance and customer experience metrics. Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. Use data to make informed decisions about resource allocation and process improvements. Qualifications: Bachelor s degree in a related field preferred. Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team. Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g.,Amadeus, Sabre, Galileo). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Experience with Amadeus/Travelport is a must. Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. Bready * to make a change? As a Customer Success Trainer, you’ll organize and lead the facilitation of our new hire, enablement, and upskilling programs for Care agents and managers both internal or from our Business Process Outsourcing (BPO) partners around the globe. You will also assist with the ongoing success of observational, learning delivery, and Train-the-Trainer/Mentor needs. Your training delivery will provide a welcoming, memorable, and impactful introduction to Toast by setting new hires up for success to hit the ground running in their new roles. Delivery of additional enablement programs will position you to expand knowledge, establish clear expectations, and grow Toast employees to continue their success. This position will work closely with Care Enablement, Field Operations Leadership, and Care business leaders to ensure our Care agents and managers (internal & BPO) have the knowledge, confidence, and skills to provide an exceptional experience for all of our customers during their journey at Toast. About this roll *: Facilitate virtual/remote and in-person new hire, upskill, everboarding, and process/product change enablement sessions As needed, travel to national and international destinations to provide in-person support to our Care Toasters around the globe Partner with Enablement Program Managers to coordinate all aspects of new hire and ongoing enablement initiatives including content updates, scheduling, transition to their in-line managers, evaluations, and more Create and execute training agendas, learning activities, and material in a fast-paced, ever-changing environment, often with minimal support Provide observational, learning delivery, and Train-the-Trainer/Mentor needs to support programmatic needs Evaluate and assess training effectiveness through designated evaluation models and provide input to enhance and improve the learning experience Create and update enablement resources to ensure teams have easy access to relevant, effective, and up-to-date learning Collaborate cross-functionally with stakeholders to ensure desired results are met across all areas of focus Support ad hoc enablement projects as needed Do you have the right ingredients* ? 6-8 years of training/facilitation experience, delivering effective learning solutions in a fast-paced, ever-changing environment Ability & willingness to travel to national & international locations based on business needs - and open to the possibility of frequent travel for more than a month at a time with limited time ‘home’ between trips while working varying shifts and schedules during training delivery Exceptional facilitation skills, with a history of success driving measurable results from delivering modern, innovative, and interactive learning solutions in both virtual and in-person settings Skilled at navigating ambiguity in an autonomous setting while representing Toast, cultivating relationships, and creating meaningful learner experiences Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success Broad subject matter expertise in learning design methodologies, adult-learning best practices, and common learning tools (i.e. Zoom, Articulate, LMS, engagement tools) Proven ability to analyze learning opportunities, recommend and gain buy-in on the right solutions for complicated business needs, and follow through to completion Strong verbal and written skills with a balance of detail-oriented execution and big picture thinking Exceptional interpersonal skills: Ability to build and maintain strong relationships and communicate effectively while under pressure and accommodating cultural differences - balancing confidence, humility and diplomacy Passionate about the learner experience and how to make it better (always looking for ways to improve skills and learn new things), with a bias to action Working Timings: 2:00 PM - 11:00 PM IST, subject to shift due to business and training needs Working Mode - Two days to office! Relocation to Bangalore - Must (Applicable for outstation candidate only)

Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime

Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualification Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently

Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualification Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently

Skill required: Talent Development - Learning Operations Designation: Learning Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for Work with BI/ BP to prepare demand plan by collating training requests and working with country stakeholders, BPs.Work with BI to understand training needs and collect demand from the stakeholders and build out quarterly detailed demand plan.Conduct interviews with facilitators to assess their qualifications and expertise, and subsequently assign them to appropriate workshops based on their skillsets and experience.Conduct Train-the-Trainer (TTT) and Train-the-Backbone (TB) sessions to upskill facilitators, equipping them with the necessary knowledge and tools to effectively deliver workshops.Collaborate with the scheduling team to ensure that all session details, including session loading, enrollment, and attendance marking, were accurately updated in the Learning Management System (LMS).Collaborate with Business Partner and Stakeholders to retrieve session nominations.Manage session fill rate and handle ad hoc requests, collaborate with regional business partner, and take appropriate actions within cancellation window.Coordinate communication between facilitators and session requestors as necessary to ensure clear expectations are established regarding training delivery.Project management skills (Planning & Organizing)Working independently, accountable for deadlines, able to escalate if necessary Comfortable with ambiguity, able to provide advice and guidance when direction is not well definedConfidence/assured working with client leadership and delivering difficult messages Ability to prioritize conflicting requirementsAbility to gather, analyze and formulate conclusions on dataPeople management skills (Coaching, listening, giving direction)Cost estimating and financial analysisStrong written and verbal communication skillsEnglish language proficiency requiredMulti-cultural awarenessEvent planning experienceInitiative and bias for action Critical thinking / problem solving skillsConflict resolution, facilitation, negotiationGood time management skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & Responsibilities Job description 1. LMS Management & Coordination Oversee the Learning Management System (LMS) and ensure smooth functionality. Coordinate with regional teams for timely issue resolution and system updates. 2. Training Content Development & SOP Management Develop training content and standard operating procedures (SOPs). Ensure all training materials are up to date and aligned with business needs. 3. Regional Training Implementation Work closely with regional trainers to implement training programs effectively. Monitor training delivery and ensure consistency across regions. 4. Training Effectiveness & Reporting Prepare and analyze monthly training dashboards. Evaluate the effectiveness of training programs and suggest improvements. 5. Management Trainee Program Oversee the end-to-end training journey of Management Trainees (MTs). Ensure structured learning and timely completion of their training milestones. 6. Collaboration with Regional Leadership Work closely with regional heads to identify training needs and implement relevant programs. Align training initiatives with business objectives. 7. Regional Trainer Performance Evaluation Conduct monthly performance and dormancy evaluations of regional trainers. Provide feedback and support for continuous improvement. Preferred candidate profile

BSA Corporation is looking for Training Coordinator to join our dynamic team and embark on a rewarding career journey. Identifying training needs and developing training plans and schedules. Coordinating with trainers and subject matter experts to develop training materials. Scheduling training sessions and communicating training details to participants. Monitoring training progress and evaluating training effectiveness. Providing feedback to trainers and participants to ensure continuous improvement. Maintaining training records and ensuring compliance with training requirements. Developing and maintaining training budgets. Managing training logistics, including facilities, equipment, and materials. Excellent communication and interpersonal skills.