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3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Key Responsibilities Supervise daily operations of the team to ensure performance targets (KPIs) are met. Assign tasks and monitor team workloads to ensure timely and quality delivery. Act as a point of contact for escalations and resolve issues efficiently. Provide coaching, feedback, and support to team members to improve performance. Monitor and evaluate team and individual performance through regular reviews. Identify training needs and coordinate with HR/training teams for employee development. Foster a positive team culture focused on accountability, ownership, and collaboration. Maintain reports, dashboards, and data related to team output, productivity, and quality. Ensure compliance...
Posted 3 weeks ago
3.0 - 7.0 years
6 - 8 Lacs
chennai
Work from Office
Overview Coordinate and schedule training sessions, workshops, and seminars for employees. Communicate with internal departments and external vendors to arrange training logistics. Maintain training calendars and send reminders/invitations to participants. Prepare training materials, presentations, and handouts. Track employee participation and training progress using Learning Management Systems (LMS) or other tools. Evaluate training effectiveness through feedback forms, surveys, and performance metrics. Maintain records of training activities, attendance, and certifications. Assist in the development of new training programs and materials based on organizational needs. Ensure compliance wi...
Posted 3 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
hyderabad
Work from Office
Role Description: The Instructional Designer (ID), Global Learning Solutions (GLS) reports to the Sr. Manager Instructional Design Team Lead and supports Global Learning & Performance (GL&P) Learning Professionals across all regions and sites in US, Europe, Intercontinental, and JAPAC. The ID is responsible for designing learning solutions (e.g., content outlines, design documents, style guides/templates, storyboards, infographics, workshop materials, performance support tools, and eLearning modules) that are aligned with the organizations objectives and strategies and with business needs. The ID demonstrates best practices in Instructional Design while delivering best-in-class performance s...
Posted 3 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
bengaluru
Work from Office
Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Process trainer CTC- up to 7 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for AM CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for QA CTC- up to 9.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Manager OPs Note- We need multilingual candidates like English + ...
Posted 3 weeks ago
3.0 - 8.0 years
9 - 13 Lacs
hyderabad
Work from Office
About the Job The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business. As Senior Workforce Manager, You Will Be responsible for various functions including capacity planning, resource management, forecasting, and scheduling Lead a team of individuals that design, develop, and execute WFM planning which helps business drive center KPIs Maintain effective relationships with Business Partners, Clients, and Account Managers to identify areas of service improvement Implement regular cadence for future training needs and requirements to handle future forecast and staffing needs Lead strateg...
Posted 3 weeks ago
10.0 - 14.0 years
4 - 8 Lacs
hyderabad
Work from Office
Senior Training Manager - Trust & Safety Business - Hyderabad Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and curren...
Posted 3 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementatio...
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
chennai
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....
Posted 3 weeks ago
3.0 - 8.0 years
9 - 13 Lacs
bengaluru
Work from Office
About the Job The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business. As Senior Workforce Manager, You Will Be responsible for various functions including capacity planning, resource management, forecasting, and scheduling Lead a team of individuals that design, develop, and execute WFM planning which helps business drive center KPIs Maintain effective relationships with Business Partners, Clients, and Account Managers to identify areas of service improvement Implement regular cadence for future training needs and requirements to handle future forecast and staffing needs Lead strateg...
Posted 3 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
mumbai
Work from Office
Job Description We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the prod...
Posted 3 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
ludhiana
Work from Office
1.Training Need Analysis 2. Annual training calendar 3. Monthly training plan 4. Training coordination 5. Training evalutaion 6. 5S implementation 7. HR support functions 8. Coordinate candidate's Joining 9. New Joinee File completition. Required Candidate profile Candidate must be minimum graduate with good communication skills. Can prepare salary & wages & adress labour grievances Local candidates preferred Must have exp of manufacturing industry
Posted 4 weeks ago
7.0 - 11.0 years
4 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking f...
Posted 1 month ago
4.0 - 10.0 years
20 - 25 Lacs
gurugram
Work from Office
compliance procedure Skills and attributes for success Lead, supervise, train and mentor staffs and interns on the engagements A team-player, dedicated to exceptional client service Monitor the performance and create opportunities for growth and guide the counselees on enhancing the technical and non-technical skills. Identify the training needs and organize the trainings To qualify for the role, you must have Graduate/Postgraduates preferably in Commerce At least 4 10 years of professional experience in State compliance or Amended state compliance, Accounts Payable / Receivable, VAT Excellent project management, analytical, interpersonal, oral and written communication skills Proficiency in...
Posted 1 month ago
4.0 - 10.0 years
20 - 25 Lacs
gurugram
Work from Office
Lead & Implement Client s engagements from start to finish (Planning, executing, directing and completing project) Strong experience in managing engagement economics Interpreting and complying with state and local statutes, regulations and legislations Proactively resolve tax-related problem and make recommendations for business and process improvements Act as a single point of contact to handle the engagement related activities for the Central team or Local EY representatives. Detailed review of amended returns and related work papers Assist in preparation of responses to various tax audits Analyze and Recommend tax strategies by researching federal, state and local taxation issues Gain det...
Posted 1 month ago
6.0 - 8.0 years
7 - 12 Lacs
gurugram
Work from Office
Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies an...
Posted 1 month ago
6.0 - 10.0 years
5 - 8 Lacs
manesar
Work from Office
Desired Candidate Profile M.Sc. Nursing/ BSc Nursing with Teaching/ Training experience of minimum of 8+ Years post MSc Nursing in Multispecialty Hospital Knowledge of current developments in Nursing Considerable knowledge of laws and accreditation standards applicable to hospitals Should be able to prepare MIS for the department (Desired skill) For inquiries, kindly reach out to - Mr. Ashish Kaushik, at 9999709839 or via e mail at ashish.kaushik@fortishealthcare.com Roles and Responsibilities Identify training needs of nursing staff and develop in service education training plans. Development of educational programs, presentations and/or patient education materials; modify and update existi...
Posted 1 month ago
8.0 - 13.0 years
6 - 10 Lacs
pune
Work from Office
PURPOSE OF THE ROLE The Senior Test Lead handles large or multiple end to end testing projects/programs and is responsible for all phases of the STLC cycle including test strategy/planning, estimation, test design, testing and release/ support of high complexity projects/programs The Sr Test Lead is responsible for leading, tracking progress, mentoring the testing team and ensuring that the team adheres to testing process standards, procedures and goals The Sr Test Lead is also responsible for driving key automation (test automation coverage) & process optimization initiatives in the project/program KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand & analyse project/program requirements a...
Posted 1 month ago
4.0 - 7.0 years
7 - 10 Lacs
kochi
Work from Office
Developing and implementing HR strategies and initiatives aligned with the overall business strategy Bridging management and employee relations by addressing demands, grievances or other issues Required Candidate profile Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system
Posted 1 month ago
2.0 - 6.0 years
1 - 4 Lacs
mumbai, thane
Work from Office
We are looking for a skilled Process Trainer to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. Roles and Responsibility Develop and implement effective training programs for employees. Conduct regular training sessions to enhance employee skills and knowledge. Create engaging learning materials and presentations. Evaluate training effectiveness and provide feedback. Collaborate with management to identify training needs. Maintain accurate records of training activities and results. Job Requirements Proven experience as a Process Trainer or similar role. Strong communicati...
Posted 1 month ago
3.0 - 8.0 years
13 - 14 Lacs
hyderabad
Work from Office
Act as the main point of contact with internal stakeholders and recognition vendor, ensuring program alignment with Novartis objectives while providing operational guidance and exceptional support to Novartis associates. Collaborate with the Global Program Lead and Country SPOCs to manage change initiatives, adapting processes and guidelines to meet evolving organization and program needs. Create program SOPs/educational materials and keep them up to date. Identify targeted training needs and support communication strategies in collaboration with key stakeholders to promote culture of appreciation and appropriate use within the organization. Prepare spend analysis and review with key global ...
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
hyderabad
Work from Office
Petsfolio is looking for Dog Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developm...
Posted 1 month ago
10.0 - 15.0 years
5 - 8 Lacs
kochi
Work from Office
Role DescriptionDevelop and implement HR strategies and initiatives aligned with the overall business strategyBridge management and employee relations by addressing demands, grievances or other issues Required Candidate profile Proven working experience as HR Manager in Gold & Diamonds Industry. People oriented and results driven. Demonstrable experience with Human Resources metrics.
Posted 1 month ago
4.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
Job Summary: The Regional Sales Training Manager is responsible for designing and delivering educational sales enablement programs for our Sales workforce (Internal & External), conducting skills gap analysis, preparing learning material, and evaluating results after each training session. For this role, you will work closely with our Regional Sales Manager and internal stakeholders to identify challenges they face on-the-job and recommend ways to increase productivity & overall performance by ensuring they have the right skills to achieve business goals. Conduct trainings on various genres such as sales skills, strategic selling, product & process knowledge, tech and digital skills, demonst...
Posted 1 month ago
5.0 - 10.0 years
7 - 17 Lacs
gurugram
Work from Office
Job Summary: The Regional Head Education & BA Operations Manager is responsible for overseeing, designing & delivering education & training for our Beauty Advisors, Makeup Artists, Sales Workforce ( Internal & External), conducting skills gap analysis, preparing learning material, and evaluating results after each training session. For this role, you will work closely with our Country Education & Operations head and Regional sales head and internal stakeholders to identify challenges they face on-the-job and recommend ways to increase productivity & overall performance by ensuring they have the right skills to achieve business goals. Conduct trainings on various genres such as Make up & Skin...
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
kochi, bengaluru
Work from Office
Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing traini...
Posted 1 month ago
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