212 Training Needs Jobs - Page 7

? DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices

About The Role : Job TitleFCR&C M&A Training Lead, AVP LocationBangalore, India Role Description Financial Crime Risk & Compliance Monitoring & Assurance Team (FCRC M&A): Identifies and assesses Financial Crime and Compliance risks in Corporate Bank (CB), Investment Bank (IB) and KYC Ops. Ensures key 1st line of defense (1LOD) controls satisfy financial crime and compliance related risks are appropriately designed, implemented and, where necessary, remediated. Provides business-side leadership to 1 LOD Anti Financial Crime and Compliance Risk frameworks. Facilitates collaboration and partnership between CB and IB businesses, AFC, Compliance, Non-Financial Risk Management and Technology, Data and Innovation, to ensure E2E controls are well designed and effective. FCRC Risks and Controls Training Team The FCRC Risks and Controls Training team sits within the FCRC M&A team. This team is responsible for: Reviewing and assess training needs [Training Needs Analysis (TNA)]. Establishing the minimum training required for new joiners as well as refresher training to support existing staff with: Improving overall performance. Increasing consistency and quality. Refining knowledge and skills required to execute responsibilities in managing the banks financial crime risks. Updating knowledge and skills to promote growth opportunities. Developing a Skills Matrix to supplement training. Assessing gaps in current vs. required knowledge / skills for resources. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As part of the Training team, you will be responsible for: Updating the Training Needs Analysis Standard Operating Procedure Annually and obtaining the required approvals. Identifying relevant training for all teams within FCRC M&A to appropriate upskill the team and obtain sign-off from Team Leads. Ensuring a skills matrix is completed for all new joiners and refreshed for all existing team members on an annual basis. Conducting monthly tracking and providing monthly updates on the completion status of training topics. Retaining appropriate documents to evidence the training completion. Your skills and experience An expert level of understanding on KYC and Financial Crime matters with experience of dealing with multiple work streams in a critical regulatory interacting role. Able to read, interpret and analyse critical KOS, Policy and regulatory text; with the skillset to understand potential impacts and propose solutions to critical team members. Work with stakeholders to quickly identify key information and determine how critical points need to be handled. You adjust your approach when dealing with senior managers who may have less time than anticipated to address your ask. Naturally organized, self-driven, and will ensure both you and your stakeholders are kept informed. You prioritise and manage your own time. You work with a sense of urgency but can be flexible when required. You see benefit in learning about teams you interact with, even if not directly related to your role. Familiarity with Financial Crime Risk, Quality Assurance and/or Trade Monitoring useful, but not essential. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

? Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training

About The Role Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1.Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2.Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5.Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6.Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7.Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8.Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.

? Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training

? DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices

Sr. HR Executive Job Name: Sr. HR Executive Job Role: Sr. Executive Industry:Print Media Job Location:Jaipur(Rajasthan)Job Type:Full Time Experience:3- 5year Salary:Best in the industry Education:MBA (HR) Job Summary: HR Executive responsibilities include creating referral programs, updating HR policies, and overseeing our hiring processes. should have an extensive background in Human Resources departments and thorough knowledge of labor legislation. About The Role :: Design compensation and benefits packages. Implement performance review procedures (e.g. quarterly/annual and 360 evaluations). Develop fair HR policies and ensure employees understand and comply with them. Implement effective sourcing, screening, and interviewing techniques. Assess training needs and coordinate learning and development initiatives for all employees. Monitor HR department’s budget. Act as the point of contact regarding labor legislation issues. Manage employees’ grievances. Create and run referral bonus programs. Review current HR technology and recommend more effective software (including HRIS and ATS). Measure employee retention and turnover rates. Oversee daily operations of the HR department.

HR Trainee/ Intern Job Name: HR Trainee/ Intern Job Role: Trainee Industry:Recruitment Job Location:Udaipur (Rajasthan) Experience:Fresher - 1 year Education:Any Graduate Job Summary: Looking for HR Trainee for Recruitment Company. should have Good Communication skill. having a strong basic knowledge of HR Components. good command on Computer work. About The Role :: Strong Communication skills. having good knowledge of HR components, having responsible to work in Team.liable to handle a variety of personnel-related administrative duties. Candidate role is to act as the liaison between HR managers and employees, ensuring smooth communication and prompt resolution of all queries. The candidate will also support our daily HR activities and assist in coordinating HR policies, processes, and relevant documents. Assist with day to day operations of the HR functions and duties. Provide clerical and administrative support to Human Resources executives. Compile and update employee records (hard and soft copies). Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc).Coordinate communication with candidates and schedule interviews. Conduct initial orientation to newly hired employees. Assist our recruiters to source candidates and update our database. Design compensation and benefits packages. Implement performance review procedures. Develop fair HR policies and ensure employees understand and comply with them. Implement effective sourcing, screening and interviewing techniques. Assess training needs and coordinate learning and development initiatives for all employees. Monitor HR department’s budget. Skills & Qualification: Any Graduate, Strong communication skills, Good hands-on Computer work.

HR Manager Job Name: HR Manager Job Role: Manager Industry:NGO/ Social Service Job Location:Barmer (Rajasthan) Experience:5 - 8 year Salary:Best in the industry Education:MBA/MHRM/M.com Responsibilities: HR manager to oversee all aspects of Human Resources practices and processes.Develop and implement HR strategies and initiatives aligned with the overall business strategy. Bridge management and employee relations by addressing demands, grievances or other issues. Manage the recruitment and selection process. Support current and future business needs through the development, engagement, motivation and preservation of human capital. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Nurture a positive working environment. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plan and benefits program. Assess training needs to apply and monitor training programs. Report to management and provide decision support through HR metrics. Ensure legal compliance throughouthuman resource management. Proven working experience as HR manager or other HR executive. People oriented and results driven. Demonstrable experience with human resourcesmetrics.Knowledge of HR systems and databases.Ability to architect strategy along with leadership skills.Excellent active listening, negotiation and presentation skills.Competence to build and effectively manage interpersonal relationships at all levels of the company.

HR Executive Job Name: HR Executive Job Role: Executive Industry:Fertilizer Job Location:Udaipur(Rajasthan)Job Type:Full Time Experience:1- 3year Salary:Best in the industry Education:MBA (HR) Job Summary: The candidate has strong communication skills. having strong work exposure increating referral programs, updating HR policies, and overseeing our hiring processes. should have an extensive background in Human Resources departments and thorough knowledge of labor legislation. About The Role :: Design compensation and benefits packages. Implement performance review procedures. Develop fair HR policies and ensure employees understand and comply with them. Implement effective sourcing, screening, and interviewing techniques. Assess training needs and coordinate learning and development initiatives for all employees. Monitor HR department’s budget. Act as the point of contact regarding labor legislation issues. Manage employees’ grievances. Create and run referral bonus programs. Review current HR technology and recommend more effective software.

Process Trainer Job Name: Process Trainer Job Role: Trainer Industry:Kpo/Bpo/Call Center Job Location:Udaipur(Rajasthan) Experience:2- 6year Salary:Best In the industry Education:Any Graduate Job Summary: To train New Hire Batches on the product and soft skills. To coach and support, New Hires during the OJT/Nesting period. To conduct calibration sessions with the client/OPS/Training team. Should have worked on MS Powerpoint or other presentation tools. To conduct refresher sessions OR training on the basis of TNI/BQM. About The Role :: To train New Hire Batches on the product and soft skills.To coach and support, New Hires during the OJT/Nesting period.To conduct calibration sessions with the client/OPS/Training team.Should have worked on MS Powerpoint or other presentation tools.To conduct refresher sessions OR training on the basis of TNI/BQM. To prepare lesson plans/training modules for various training programs. To conduct/facilitate the Process Knowledge Test. Candidate should have excellent communication & Interpersonal skills. Develop a schedule to assess training needs. Conduct employee surveys and interviews. Consult with other trainers, managers, and leadership. Track and compile collected data. Conceptualize training materials based on data and research. Communicate training needs and online resources. Create training strategies, initiatives, and materials. Contact and utilize outside vendors and resources for instructional technology. Test and review created materials. Maintain a database of all training materials. Instruct employee training and onboarding. Conduct training through new materials. Review employee performance and learning. Coordinate and monitor enrollment, schedules, costs, and equipment.

HR Executive Job Name: HR Executive Job Role: Executive Industry:Education Location:Banswara(Rajasthan)Job Type:Full Time Experience:3- 6year Salary:Best in the industry Education:MBA (HR) Job Summary: HR Executive responsibilities include creating referral programs, updating HR policies, and overseeing our hiring processes. should have an extensive background in Human Resources departments and thorough knowledge of labor legislation. About The Role :: Design compensation and benefits packages. Implement performance review procedures. Develop fair HR policies and ensure employees understand and comply with them. Implement effective sourcing, screening, and interviewing techniques. Assess training needs and coordinate learning and development initiatives for all employees. Monitor HR department’s budget. Act as the point of contact regarding labor legislation issues. Manage employees’ grievances. Create and run referral bonus programs. Review current HR technology and recommend more effective software.

HR cum Admin Executive Name:HR cum Admin Executive Role:Executive Industry:Software/ Kpo/ Bpo Location:Udaipur(Rajasthan)Job Type:Full Time Experience:3- 6year Salary:Best in the industry Education:BBA/ MBA (HR) Summary: The candidate has strong communication skills. having strong work exposure increating referral programs, updating HR policies, and overseeing our hiring processes. should have an extensive background in Human Resources departments and thorough knowledge of labor legislation. Description: Design compensation and benefits packages. Implement performance review procedures. Develop fair HR policies and ensure employees understand and comply with them. Implement effective sourcing, screening, and interviewing techniques. Assess training needs and coordinate learning and development initiatives for all employees. Monitor HR department’s budget. Act as the point of contact regarding labor legislation issues. Manage employees’ grievances. Create and run referral bonus programs. Review current HR technology and recommend more effective software.

Position: 3D Modeller + Darftsman. Contract: On Permanent Role. Equipment modelling (lighting fixtures, junction boxes, Field distribution board) Cable tray modelling in cabling system and cable tray cable tray support modelling (with MDS / without MDS) Cable modelling. Draw module Extraction of 2D drawings from 3D model in final deliverable format Report, MTO extraction Information required for weight control reports from model. E3D admin knowledge (creating / modifying catalogue of Electrical facilities) Proficiency in AUTOCAD We re hiring 3D Modeller + Draftsman for one of our Leading MNC in Oil & Gas to join their growing team. This position is based out in Bangalore. QUALIFICATION: ITI / Diploma YEARS OF EXPERIENCE: 04-12 Years. Experience in electrical requirement in FPSO topside modules / Offshore Installations Should have experience of latest version of PDMS / E3D modelling software

Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales. Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales.

POINTER IT SOLUTIONS is looking for Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required. Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees. Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning. Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes. Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective.

Design and develop effective training interventions basis the business requirement Content development Execution and training delivery Evaluate the impact of training efficacy of training interventions and methodologies used on an ongoing basis Bring in the contemporary methodology mix in learning and create a culture around leadership development Project Management /Co-ordination Ability to work independently Ability to multi-task with well-developed organizational skills Ensuring and defining reporting timelines & targets. Ensuring calibration on Quality parameters by using various methodologies like Gage R&R, Discussion calibration. Assisting process owners in managing their processes by doing metric management, helping them identify areas of opportunity and working towards improving the same, using improvement methodologies Monitor and develop the team Standards; Identifying training needs, liaising with training course related inputs, evaluating training's undergone, and providing feedback. Preferably from Sales background handling financial products (Insurance, PL, other loans etc) Ability to multi-task with well-developed organizational skills. defining quality procedures in conjunction with operations Setting up and maintaining controls and documentation procedures monitoring performance by gathering relevant data and producing statistical reports Handle Training Team across various locations. Skill Set Required Qualification : Graduation from any stream Experience: Minimum 2-7 years of experience in supervisor role. (Expertise in Insurance/ Customer Servicing / Sales & Renewals capacities) Proficient with Excel and Power Point Soft Skills

- Responsible for identifying training needs from different departments - Plan training interventions for the employees - Prepare and communicate the training calendar on a quarterly basis and ensure all the training activities are delivered as per the training calendar - Maintain and record all training in LMS - Generating monthly and quarterly reports, training dashboards and training MIS - Roll out feedback forms post training completion - Plan and execute the new joiner induction program - Plan and organize batch training for new hires need based - Tracking and maintaining records for compliance e-courses for new joiners, annual refreshers for existing employees via LMS and closure of compliance e-courses of exiting employees.

Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2 .00 LPA to 3. 50 LPA Candidate Specification Age between 24-3 8 years Work experience not less then 2 years in sales. Job Description - Associate Agency Development Manager Job Summary for Agent Recruitment Agent Development Meet Business targets Customer Centricity

Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1. Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2. Collaborates with LOBs and cross- functional project teams to identify training needs 3. Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4. Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5. Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6. Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7. Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8. Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. 9. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency