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10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
: Job TitleFCR&C M&A Training Lead, AVP LocationBangalore, India Role Description Financial Crime Risk & Compliance Monitoring & Assurance Team (FCRC M&A): Identifies and assesses Financial Crime and Compliance risks in Corporate Bank (CB), Investment Bank (IB) and KYC Ops. Ensures key 1st line of defense (1LOD) controls satisfy financial crime and compliance related risks are appropriately designed, implemented and, where necessary, remediated. Provides business-side leadership to 1 LOD Anti Financial Crime and Compliance Risk frameworks. Facilitates collaboration and partnership between CB and IB businesses, AFC, Compliance, Non-Financial Risk Management and Technology, Data and Innovation, to ensure E2E controls are well designed and effective. FCRC Risks and Controls Training Team The FCRC Risks and Controls Training team sits within the FCRC M&A team. This team is responsible for: Reviewing and assess training needs [Training Needs Analysis (TNA)]. Establishing the minimum training required for new joiners as well as refresher training to support existing staff with: Improving overall performance. Increasing consistency and quality. Refining knowledge and skills required to execute responsibilities in managing the banks financial crime risks. Updating knowledge and skills to promote growth opportunities. Developing a Skills Matrix to supplement training. Assessing gaps in current vs. required knowledge / skills for resources. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As part of the Training team, you will be responsible for: Updating the Training Needs Analysis Standard Operating Procedure Annually and obtaining the required approvals. Identifying relevant training for all teams within FCRC M&A to appropriate upskill the team and obtain sign-off from Team Leads. Ensuring a skills matrix is completed for all new joiners and refreshed for all existing team members on an annual basis. Conducting monthly tracking and providing monthly updates on the completion status of training topics. Retaining appropriate documents to evidence the training completion. Your skills and experience An expert level of understanding on KYC and Financial Crime matters with experience of dealing with multiple work streams in a critical regulatory interacting role. Able to read, interpret and analyse critical KOS, Policy and regulatory text; with the skillset to understand potential impacts and propose solutions to critical team members. Work with stakeholders to quickly identify key information and determine how critical points need to be handled. You adjust your approach when dealing with senior managers who may have less time than anticipated to address your ask. Naturally organized, self-driven, and will ensure both you and your stakeholders are kept informed. You prioritise and manage your own time. You work with a sense of urgency but can be flexible when required. You see benefit in learning about teams you interact with, even if not directly related to your role. Familiarity with Financial Crime Risk, Quality Assurance and/or Trade Monitoring useful, but not essential. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
10.0 - 12.0 years
12 - 14 Lacs
Pune
Work from Office
Job TitleSr. Team Lead ControlsJob Description Senior Team Lead: Controls Reports to Project Manager Engineering Manager Engineering As a Lead for Controls Engineers in Vanderlandes Airport and Parcel Solutions (APS) business unit, you will contribute to designing and implementing control systems for large-scale BHS and parcel handling systems. This position offers the opportunity to manage Controls teams, oversee the integration of complex hardware and software systems, and deliver high-impact solutions that ensure operational excellence in airports and parcel hubs worldwide. Key Responsibilities: Developing team, Manage escalation in teams of direct reports. Develop the right competences and skills in group. Allocate resources to projects, maintain day to day resource planning, manage operational resource escalations, manage hiring and subcontracting. Analyse training needs and execute training plan. Consultant for sales engineering, project management, service, R&D Monitor and mitigate risks and opportunities in projects. Stimulate continuous improvement in department- Initiate manage improvements. Maintain and improve the specialism area of his/her group. Contribute to the improvement of department KPIs. Validate system performance through thorough FAT/SAT testing. Quickly address control system issues to minimize downtime and disruptions. Deep knowledge of control systems, including hardware and software integration. Willingness for short travel internationally for project oversight and team management. Key Competencies: Strong leadership and team management skills, with the ability to guide teams to successful project outcomes. Experience to manage the team of 15+ engineers. Excellent communication and collaboration skills, particularly in a global, high-demand project environment Excellent organizational and planning abilities, ensuring control systems are delivered on time and within budget. A proactive approach to innovation, driving improvements in control system design and implementation. Hard Skills: Sound Knowledge of Siemens PLC and Allen Bradley PLC. Oversee the design and execution of control systems, ensuring integration of hardware and software components (including PLC systems) for BHS and parcel handling projects. Collaborate with mechanical, electrical, and software engineering teams to align control system designs with broader project goals. Guide team in detailed project plans and schedules, ensuring all control system activities are aligned with project timelines and budgets. Drive standardization efforts, implementing process improvements that enhance the efficiency and reliability of control systems across multiple projects. Manage and mentor a team of controls engineers, ensuring alignment with project goals and fostering a culture of collaboration and technical excellence. Provide technical expertise throughout the commissioning phase, ensuring a smooth handover to the customer. Qualifications Bachelors degree in electronic, electrical engineering, Instrumentation Engineering, or a related field. 10-12 years of experience in PLC programming, particularly Siemens, preferred experience in Airport material handling system and parcel solutions
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Project Management. Experience5-8 Years.
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1.Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2.Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5.Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6.Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7.Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8.Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. 9.Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions Mandatory Skills: Training. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: System engineering -Mech engineers. Experience5-8 Years.
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Training (Ops). Experience1-3 Years.
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: SAP Financial Accounting & Controlling. Experience5-8 Years.
Posted 1 month ago
1.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: SAP Environment Health-Safety Management. Experience5-8 Years.
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Looking for a skilled Trainer to join our team at Omega Healthcare Management Services Pvt. Ltd., responsible for delivering high-quality training programs that meet the needs of our clients. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent communication skills. Roles and Responsibility Develop and implement comprehensive training plans to ensure effective knowledge transfer. Conduct interactive sessions, workshops, and seminars to engage learners and promote learning. Design and deliver customized training programs tailored to specific client needs. Evaluate training effectiveness and provide feedback for improvement. Collaborate with subject matter experts to stay updated on industry trends and best practices. Manage training materials, resources, and budgets for efficient use. Job Proven experience as a trainer or in a related field, preferably in CRM/IT Enabled Services/BPO. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team to achieve common goals. Proficiency in using technology for training delivery and management. Strong analytical and problem-solving skills to address training needs.
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Tiruchirapalli
Work from Office
Looking for a skilled professional to join our team as an Assistant Manager - Technical Training in Mumbai. The ideal candidate will have 2-7 years of experience and a strong background in technical training, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive technical training programs for employees. Conduct regular training sessions to enhance employee skills and knowledge. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Design and deliver customized training materials and presentations. Evaluate the effectiveness of training programs and recommend improvements. Provide coaching and mentoring to junior team members. Job Strong understanding of CRM/IT enabled services/BPO industry trends and technologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with adult learning principles and instructional design methodologies. Familiarity with e-learning platforms and content development tools.
Posted 1 month ago
4.0 - 9.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Job Job Details: To drive sales and achieve profitability targets by managing Channel operations together with delivering high quality service to customers and ensuring the use of right tools and capabilities to deliver and outperform set targets. Also to drive potential sales from the internal Retail stores scaling up BA programme . Responsibilities 1. Sales planningBusiness plan formulation Develop and approve the annual business plan for the LFS channel in-line with the overall business. Plan and create a sales plan cascaded to the region, store and brand level for watches & accessories, fragrances and sunglasses in coordination with the relevant stakeholders. Review and provide countermeasures on the sales performance against the plan on a regular basis. Develop and approve the network expansion strategies on an annual basis in line with the business needs. TW BA Programme Management & scale up. 2. Sales ExecutionMerchandise Replenishment Provide inputs and coordinate with merchandising team along with the Key account managers on defining the product mix or modifying the same for a new store of a retail chain. Support and guide the Key Account Managers in negotiating the merchandising mix, margins and returns with the retail chains with support from the regional field sales and marketing teams. Identify the fast-moving products in the channel and coordinate with the marketing teams to build a favourable new product pipeline and maximize channel profitability. 3. Retail operationsSOP management Create, modify and approve the Channel SOP\u2019S. Ensure commercial compliance in the stores with coordination from the commercial teams and Key Account Managers. 4. Retail operationsStore Management Manage, track and ensure the ranking of the brand in all the retail chains - Brand market share and Ranks. Identify operational issues/ glitches and approve countermeasures for the stores to ensure smooth sales. Identify, negotiate and approve the terms of contract and commercials with the third-party vendors who provide manpower support to the LFS channel. Approval the return to vendor(RTV) SKUs from the list of proposed SKUs in coordination with the merchandising team and ensure the process of stock return. 5. Retail operationsScheme\u2019s & Incentive management Design, develop and approve the annual incentive schemes for the store staff based on the strategic objectives and consolidated inputs from regional field sales teams. Conduct quarterly review to assess the effectiveness of the incentive scheme and propose course correction measures. Design Scheme\u2019s keeping growth parameters and budgets in mind following Omni channel principles. 6. Retail operationsPromotion management Coordinate with regional sales & marketing team and finalize on the annual promotional activities and seek approvals for budgets from the brand teams. Support the retail marketing teams in coordinating with the retail chains to identify mediums of promotion of new product introductions & activations with approvals on negotiations for expenses. 7. Retail operationsNetwork expansion Provide broad guidelines for the negotiate with the retail chain partner on the most favourable location for the display of products in the store. Network expansion keeping the scope of business in mind. Coordinate with the retail chains and the merchandising teams to identify and approve the product mix in the new stores. 8. Retail operationsTraining and development Identify and approve the training needs and coordinate with relevant stakeholders to build the Training calendar and build on BA sales efficiencies. Provide inputs in developing training content for regional field teams based on requirements identified. 9. People & Talent Management Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Set Objectives for reportees aligned to the organizational /functional. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region.
Posted 1 month ago
10.0 - 15.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Job TitleManager/Senior Manager CompanyTitan Company LocationIndia, Bangalore DepartmentPeople Function We are looking for a highly experienced and dynamic Senior Learning and Organization Development Partner to join our team at Titan Company Limited, based in Bangalore. As a key member of the People Function, you will be responsible for driving the learning and development charter to support aligned business / function's growth. Key Responsibilities: Learning Partner for specified portfolio Understanding training needs leveraging existing information and stakeholder conversations Designing and delivering the solution Build synergies within the programs Evaluate the effectiveness of training programs and make recommendations for improvement 2. Collaborate with internal stakeholders to identify organizational development opportunities and design & deliver solutions. 3. Anchor select org wide learning or OD related programs, as assigned. Qualifications: - Bachelor's degree in Human Resources or related field; Master's degree preferred - Minimum of 10 years of experience in learning and development roles - Strong understanding of organizational development principles and some exposure to interventions. Any supporting certifications would be a plus. Skills: - TNI, TNA, Content design, Learning solution development - Facilitation skills - Excellent communication and interpersonal skills - Agility to work effectively in a fast-paced and dynamic environment - Work collaboratively with multiple stakeholders - High accountability and drive for results, Project Management Work Experience TNI, TNA, Content design, Learning solution development - Facilitation skills - Excellent communication and interpersonal skills - Agility to work effectively in a fast-paced and dynamic environment - Work collaboratively with multiple stakeholders - High accountability and drive for results, Project Management
Posted 1 month ago
6.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime
Posted 1 month ago
9.0 - 12.0 years
9 - 13 Lacs
Motihari
Work from Office
LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 1 month ago
10.0 - 14.0 years
4 - 8 Lacs
Gurugram
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Instructor-Led Training (ILT)Training Needs Analysis (TNA)Microsoft Office SuiteLearning Content DevelopmentRecord to Report (RTR)People Development Feedback & CoachingCollaboration and interpersonal skillsAbility to manage multiple stakeholdersProblem-solving skillsAbility to work well in a teamWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
6.0 - 10.0 years
8 - 10 Lacs
Chennai
Work from Office
We are looking for an expd Training Manager to lead/enhance the training function for our International Telecom Process. The ideal candidate will be responsible for designing, implementing, managing training programs to improve agent performance Required Candidate profile 5+ years of exp in BPO training (International Voice Process is mandatory). At least 2 years in a managerial or leadership role. Excellent communication, presentation, and people management skills
Posted 1 month ago
7.0 - 11.0 years
4 - 7 Lacs
Mumbai
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Microsoft Office SuiteBanking, Financial ServicesWritten and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Noida
Work from Office
Croma Campus is looking for Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective
Posted 1 month ago
1.0 - 3.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support). Experience1-3 Years.
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Society for Economic Development is looking for Training Coordinator to join our dynamic team and embark on a rewarding career journey Identifying training needs and developing training plans and schedules Coordinating with trainers and subject matter experts to develop training materials Scheduling training sessions and communicating training details to participants Monitoring training progress and evaluating training effectiveness Providing feedback to trainers and participants to ensure continuous improvement Maintaining training records and ensuring compliance with training requirements Developing and maintaining training budgets Managing training logistics, including facilities, equipment, and materials Excellent communication and interpersonal skills
Posted 1 month ago
2.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
We are looking for a results-driven and experienced expert to lead a dynamic team in driving impactful learning and development strategies. This role is pivotal in designing and implementing learning programs, collaborating with key stakeholders, and integrating innovative content and technologies. The ideal candidate should possess deep expertise in learning management, content development, project leadership, and data-driven decision-making. Additionally, they must excel in managing complex initiatives across multiple regions, ensuring seamless execution and measurable success. Key Responsibilities: 1. Training Needs Analysis (TNA) & Learning Strategy Development: o Lead the process of conducting Training Needs Analysis (TNA) to identify skills gaps and customize learning solutions for key stakeholders. o Develop and implement comprehensive learning strategies to address organizational skill gaps and ensure alignment with business objectives. o Manage the learning calendar, ensuring timely and effective rollout of training programs. 2. Content Creation & Learning Solutions: o Use Learning Authoring Tools, learning principles to design and develop engaging and effective learning modules. o Oversee the production of multimedia content, including videos and interactive modules. 3. Leadership & Project Management: o Lead and manage a team of learning specialists to drive the successful execution of global training initiatives. o Serve as the point of contact for multiple learning initiatives, ensuring alignment with internal stakeholders and delivering effective learning solutions. 4. Data Analytics & Reporting: o Utilize advanced Excel techniques and formulae to manipulate and analyze large sets of data, ensuring accuracy and integrity of employee training records. o Leverage data insights to make informed decisions and continuously improve learning processes and content delivery. 5. Stakeholder Management & Consensus Building: o Build consensus and collaborate with mid-senior level stakeholders to develop new Standard Operating Procedures (SoPs) for learning best practices. o Foster strong relationships with key stakeholders to align learning objectives with organizational goals, ensuring smooth program execution and impact.
Posted 1 month ago
2.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
We are looking for a results-driven and experienced expert to lead a dynamic team in driving impactful learning and development strategies. This role is pivotal in designing and implementing learning programs, collaborating with key stakeholders, and integrating innovative content and technologies. The ideal candidate should possess deep expertise in learning management, content development, project leadership, and data-driven decision-making. Additionally, they must excel in managing complex initiatives across multiple regions, ensuring seamless execution and measurable success. Key Responsibilities: Training Needs Analysis (TNA) & Learning Strategy Development: Lead the process of conducting Training Needs Analysis (TNA) to identify skills gaps and customize learning solutions for key stakeholders. Develop and implement comprehensive learning strategies to address organizational skill gaps and ensure alignment with business objectives. Manage the learning calendar, ensuring timely and effective rollout of training programs. Content Creation & Learning Solutions: Use Learning Authoring Tools, learning principles to design and develop engaging and effective learning modules. Oversee the production of multimedia content, including videos and interactive modules. Leadership & Project Management: Lead and manage a team of learning specialists to drive the successful execution of global training initiatives. Serve as the point of contact for multiple learning initiatives, ensuring alignment with internal stakeholders and delivering effective learning solutions. Data Analytics & Reporting: Utilize advanced Excel techniques and formulae to manipulate and analyze large sets of data, ensuring accuracy and integrity of employee training records. Leverage data insights to make informed decisions and continuously improve learning processes and content delivery. Stakeholder Management & Consensus Building: Build consensus and collaborate with mid-senior level stakeholders to develop new Standard Operating Procedures (SoPs) for learning best practices. Foster strong relationships with key stakeholders to align learning objectives with organizational goals, ensuring smooth program execution and impact.
Posted 1 month ago
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