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7.0 - 11.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)People ManagementLearning Content DevelopmentMicrosoft Office SuiteTeam Lead ExperienceAbility to perform under pressureTeam managementWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
2.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
ThoughtPad InfoTech is looking for TRAINER to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Nagpur
Work from Office
Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad, Gurugram
Work from Office
Grade Level (for internal use): 09 S&P Global Sustainable 1 TheRole : Assistant Manager - ESG The Team: S&P Global is one of the leading providers of the ESG data for investors, corporates and other stakeholders. ESG creates Value for our Clients; Value to Investors in mitigating risk of long-term investments and Value to Corporates through long term financial performance. It focuses on collecting broad range of ESG data through a variety of company and governmental sources, to provide users with an in-depth, multi-faceted view into the nature and strength of a companys resistance to changes in ESG components, liaise with various critical stakeholders in understanding and building the content set. This data is used by investors, asset managers and in S&P Globals various divisions and products. The team is responsible for managing S&P Globals proprietary database, comprising one of the worlds most complete datasets on corporate sustainability. The Impact: As a part of S&P Globals S1 Data team, you will deliver and maintain accurate, complete and timely data sets while taking into account the business divisions global interests and needs internally & externally. This role will involve working with the team and the management on a variety of initiatives related to ESG operations. This is an opportunity to lead the team consisting of 12 to 15 individual contributors and contribute towards achieving the goals of team. Accountability would be towards understanding and owning the business objectives; be a role model for people and peer group; communicate with passion and enthusiasm, embrace change as a way of working; and lead by example when communicating new initiatives. Whats in it for you: Key Responsibilities: Lead a team of 12 15 associates Managing key projects and operational processes related to the CSA, including but not limited to data extraction and analysis of information from various sources, tools and documents. Ensure team members are compliant when conducting data/information collection through thorough knowledge of guidelines, policies and research tools. Responsible for the day-to-day workflow management andperformance of a team to ensure accuracy and efficiency of process workflows. Manages the performance review process, talent development and talent management processes of the team. Interact with internal and external clients as necessary and occasionally works on new projects and data enhancement initiatives as assigned. Identify individual strengths to appropriately delegate work amongst the team. Ensure clear and seamless communication across levels and teams. Keep himself/herself updated in knowledge of content sets. Build industry knowledge by understanding industry trends and reporting standards. Coordinate with various stakeholders in understanding and building the content. Provides input and ideas for new collection methods and product improvements related to the covered content sets. Whatwe are looking for: Functional and Business Knowledge: Applies general knowledge of operations principles, theories and work tools developed through past experience to best complete assignments Industry or sustainability-topic specific experience or expertise Thorough knowledge of business and data/content management objectives Possesses strong analytical skills Proficient in the use of MS Excel and other IT tools Problem Solving: Solve a variety of problems within their operational setting Provide solutions based on best practices and existing precedents Coordinate and manage projects from start to finish. People Development Manage the performance of team members and conduct reviews Identify the training needs for the team members Plan resource requirements and develop back-up and succession plans Manage the aspirations of team members and create an environment of continuous improvement. Candidate Profile: 1-3 years of Team leading experience Work experience in the field of ESG ratings or research, corporate sustainability or sustainability investing is mandatory Business-oriented with an attention to costs and efficiency Ability to work well within the context of a global team Excellent communication skills, both written and spoken Interpersonal & Relationship Building skills Good problem-solving skills Result orientation Familiar with LEAN and Six sigma concepts. Basic Qualifications: Bachelors Masters degree in Business Administration.
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Chennai
Work from Office
GoIntegra Facility Management is looking for Training Manager to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 1 month ago
4.0 - 8.0 years
4 - 8 Lacs
Medak, Telangana
Work from Office
Key Stakeholders: Internal: QC, QA, SCM & Safety External: NA Experience: 4-8 Year Experience in manufacturing (API) as per Pharma Manufacturing GMP requirements. Responsibilities Key Roles & Responsibilities 1. Design the scheme of experiments. 2. Plant trouble shooting, investigation and root cause analysis. 3. IUT support for vendor qualification and plant batches. 4. Carry out experiments during the feasibility and optimization stage. 5. Visualize the development needs of the product. 6. Understand the safety and environmental aspect. 7. Solve the problems and queries related to the development of the product and discuss them with the Group Leader / HOD. 8. Familiarize with the problems faced during scale-up and identifying all critical process parameters for a seamless scale-up 9. Knowledge on IUT, VQ, LFR/PDR reports documentation. 10. Understand the scalability of the chosen process, in coordination with TSD and Production. 11. Amicable relationship with PRD and ARD and work planning accordingly 12. Keep the Group Leader well informed about the experiments and their results by maintaining the lab journal/ documents well. 13. Technology Transfer for new project to Production plant. 14. Document project progress regularly with all relevant information. 15. Document all the relevant data in systematic manner and regularly discuss with group leader for way forward. 16. Required literature survey knowledge on project progress timely and discuss with group leader. 17. Mentor and guide the junior chemists in the lab on process development. Responsible for his/her training needs and appraisal along with the Group leader. 18. Keep the work area clean and the laboratory auditable all the time. 19. Responsible for department related administrative activities identified by the group leader/HOD from time to time. 20. Flexible for working on project requirement. 21. Voluntarily involve in additional responsibilities., Safety related, ESI, and corporate social responsible programs based on requirement 22. Ready, responsible and accountable for changes as per internal and customer requirements for successful execution of project on time as and when required. Qualifications Qualification : M.Sc (Chemistry) & (Organic Chemistry)
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
Haryana
Work from Office
We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Requirements and skills Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills
Posted 1 month ago
3.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced HR professional to join our team as a Senior Officer - Human Resource in Mumbai. The ideal candidate will have 3-8 years of experience in the field. Roles and Responsibility Identify regional requirements for replacement hiring and coordinate with zonal managers to initiate hiring approval. Manage recruitment costs by adopting the right talent and scanning relevant industries for sourcing talent. Facilitate timely delivery of offer letters to selected candidates and prepare monthly recruitment calendars. Conduct headcount and gap analysis, finalize interview panels, and set footfall targets. Source candidates through different channels such as employment exchanges, employee referrals, and social media. Maintain continuous communication channels with new recruits to allow for smooth on-the-job and cultural transition. Engage employees across regions/ zones and provide constructive feedback, especially for early exits. Comply with minimum and maximum pay grades while rolling out offers and guide employees on benefits, acting as a single point of contact for any queries. Ensure benefits reach entitled employees and track performance, liaising with the central HR team on non-performance related discussions. Drive completion of annual appraisals, Mid-Year reviews, and KRA submissions. Regularly connect with employees and facilitate action planning with teams, carrying out activities as decided during action planning. Perform in-depth exit interviews and engage with employees to understand possibilities for interventions, providing exit-related information to HRSS and the central team of BU. Identify training needs/gap analysis with business managers & HODs and plan/execute monthly training programs, developing learning materials/content and conducting inductions, refresher, skill development, and promotional training. Evaluate training effectiveness through various reports and conduct TTT for State Trainers Role. Job Any graduate degree is required. Possess strong knowledge of compensation management, benefits administration, and performance management systems. Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Exhibit strong analytical and problem-solving skills, enabling data-driven decision making. Ability to prioritize multiple tasks and deadlines in a fast-paced environment. Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.
Posted 1 month ago
3.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
We are looking for a skilled Regional L&D Manager to lead our training centre operations in Ranchi. The ideal candidate will have 3 to 8 years of experience and be responsible for managing the daily activities of the training centre, ensuring seamless execution of training programs, and collaborating with regional stakeholders to design and implement effective learning journeys. Roles and Responsibility Independently manage the operational aspects of the training centre in your respective region. Develop and deliver pre- and post-recruitment orientation programs for freshers, loan officers, branch managers, and area managers. Conduct monthly induction and refresher sessions on products, processes, policies, and behavioral training. Identify training needs, conduct assessments, build capabilities, and address qualitative business aspects, including compliance, audit, CRM, and sales pitch targeting. Train loan disbursement processes, documentation, delinquency management, and IT systems and applications. Collaborate with regional stakeholders to socialize learning journeys and measure learning effectiveness through periodic interventions and assessments. Conduct classroom training through LMS, maintain and capture all training details in LMS, and report to HO and stakeholders. Publish monthly training dashboards and visit branches for location-based training. Handle reward and recognition programs. Job Minimum 3 years of experience as a regional trainer. Familiarity with microfinance business models, processes, policies, and products. Good understanding of technology and automation in the microfinance industry. Postgraduate or graduate degree in any discipline. Experience in managing training centres operations and leading teams. Knowledge of MFI/microfinance industry trends and best practices.
Posted 1 month ago
12.0 - 15.0 years
10 - 14 Lacs
Vadodara
Work from Office
We are looking for a skilled professional with 12 to 15 years of experience to lead our microfinance business in Baroda, Pancham Highstreet, and MM. The ideal candidate will have a strong background in microfinance and sales management. Roles and Responsibility Drive microfinance business growth through business correspondence channels and direct sales teams. Identify new business potential locations and engage with potential microfinance institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks. Manage loan products and achieve business goals. Lead a sales team of Regional Sales Managers and Cluster Managers to expand the Business Correspondent network. Monitor collection teams to achieve monthly targets and ensure portfolio quality. Develop and manage retail asset products such as JLG Loans, Secured & Unsecured MSME Loans. Assess potential client base and product acceptability in new regions and areas for geographical expansion of operational areas and setting up new business correspondence alliance partners. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate preventative/risk averse measures to maintain a quality portfolio. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies. Ensure staff skill development through regular meetings and continuous monitoring of clusters, identifying training needs based on market trends and new business opportunities. Maintain resource optimization and operational cost. Handle all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 12 years of experience in microfinance or sales management. At least 5 years of experience as a Regional/Zonal Manager in a leadership role. Familiarity with the business correspondent model working with top lending institutions. Well-versed in microfinance and MSME lending compliance. Strong understanding of credit underwriting and legal requirements. Good acumen of technology and automation. Experience working in a NBFC, NBFC MFI, SFB, or Bank. Post Graduate/Graduate in any discipline. TitleZonal Sales Manager - Micro Finance - Baroda - Pancham Highstreet - MM. Ref6588656.
Posted 1 month ago
2.0 - 6.0 years
1 - 4 Lacs
Gurugram
Work from Office
Job profile:- Training Officer/Assistant Training Officer/Faculty Industry Manufacturing Production Quality Qualification B.E, Diploma Key Skills Automobile Training Officer QC Competent Trainer Production Auto Industry DIPLOMA Production Engineering Mechanical Quality Engineer We are looking for a highly skilled and experienced Training Officer/Assistant Training Officer to join our team in the automobile industry. The ideal candidate will have 2-6 years of experience in training and development, preferably in the employment firm or recruitment services sector. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct workshops, seminars, and other training sessions to promote continuous learning and development. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Design and deliver coaching and mentoring programs to support career growth. Evaluate the effectiveness of training programs and recommend improvements. Maintain accurate records of training activities and participant feedback. Job Requirements Proven experience in training and development, preferably in the automobile industry. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong analytical and problem-solving skills with attention to detail. Experience with training software and technologies is an asset.
Posted 1 month ago
4.0 - 8.0 years
7 - 10 Lacs
Coimbatore
Work from Office
NOT DISCLOSED Job Portal Team Manager Job Code Team Manager Business Vertical XYLEM LEARNING Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Tamil Nadu Educational Qualification 20-30 5-7 Salary Range NOT DISCLOSED
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
Faridabad
Work from Office
JIVA AYURVEDIC PHARMACY LTD. is looking for JLS - Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective
Posted 1 month ago
3.0 - 8.0 years
2 - 3 Lacs
Kolkata
Work from Office
Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales. Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales.
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Gurugram
Work from Office
Roles and Responsibilities Recruitment Resourcing: o Assisting seniors to fulfil human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews. o Handling functions of employee joining to leaving formalities. o Working towards better selection procedures, test constructions & administration. o Taking care of Manpower Status and their tracking in the Departments. Training & Development: o Identifying the training needs & prepare Training Calendar for coming financial year. o Coordinating with the department heads for the training program & ensure the feedback. o Imparting Orientation training to all employees at the time of joining. o Preparation of Training & Development documents as per requirements. IR & Welfare Activities: o Handling employee grievances and maintaining cordial employee relations. o Maintaining discipline & harmonious working environment across all employee levels. o To facilitate various insurance schemes like Med claim, group insurance for all the employees. o Arrangements of all welfare activities in the factory. o Total Employee Engagement activities for boosting the Group Morale. Performance Appraisal System: o Assist seniors in establishing Performance Management System across the plant. o Actively involved in Performance Management System of the Employees Probation,
Posted 1 month ago
10.0 - 12.0 years
12 - 17 Lacs
Pune
Work from Office
Key Responsibilities: Developing team, Manage escalation in teams of direct reports. Develop the right competences and skills in group. Allocate resources to projects, maintain day to day resource planning, manage operational resource escalations, manage hiring and subcontracting. Analyse training needs and execute training plan. Consultant for sales engineering, project management, service, R&D Monitor and mitigate risks and opportunities in projects. Stimulate continuous improvement in department- Initiate manage improvements. Maintain and improve the specialism area of his/her group. Contribute to the improvement of department KPIs. Validate system performance through thorough FAT/SAT testing. Quickly address control system issues to minimize downtime and disruptions. Deep knowledge of control systems, including hardware and software integration. Willingness for short travel internationally for project oversight and team management. Key Competencies: Strong leadership and team management skills, with the ability to guide teams to successful project outcomes. Experience to manage the team of 15+ engineers. Excellent communication and collaboration skills, particularly in a global, high-demand project environment Excellent organizational and planning abilities, ensuring control systems are delivered on time and within budget. A proactive approach to innovation, driving improvements in control system design and implementation. Hard Skills: Sound Knowledge of Siemens PLC and Allen Bradley PLC. Oversee the design and execution of control systems, ensuring integration of hardware and software components (including PLC systems) for BHS and parcel handling projects. Collaborate with mechanical, electrical, and software engineering teams to align control system designs with broader project goals. Guide team in detailed project plans and schedules, ensuring all control system activities are aligned with project timelines and budgets. Drive standardization efforts, implementing process improvements that enhance the efficiency and reliability of control systems across multiple projects. Manage and mentor a team of controls engineers, ensuring alignment with project goals and fostering a culture of collaboration and technical excellence. Provide technical expertise throughout the commissioning phase, ensuring a smooth handover to the customer. Qualifications Bachelors degree in electronic, electrical engineering, Instrumentation Engineering, or a related field. 10-12 years of experience in PLC programming, particularly Siemens, preferred experience in Airport material handling system and parcel solutions
Posted 1 month ago
4.0 - 8.0 years
4 - 9 Lacs
Chennai
Work from Office
Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Operations Manager Medical Coding (Inpatient) Role Objective: To Maintain and improve the efficiency and effectiveness of the Team and drive the Business Operations without any challenges Essential Duties and Responsibilities Ability to co-ordinate multiple projects and initiative simultaneously Ability to drive action plans and strategies Ability to meet Client SLA Deliverables Addressing performance issues and implementing corrective actions Assigning coding tasks and monitoring workload distribution Certification CIC/CCS (AAPC & AHIMA) Skill Set Good analytical and process improvement skills. Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills Excellent process knowledge and domain understanding relating to Inpatient coding as per R1 standard. Need to have an Inpatient coding certification. Pre-requisite: Ability to lead and motivate a team of 100+ people, with strong decision-making and problem-solving skills. Excellent verbal and written communication Should have strong experience in IP DRG Coding Ability to analyze data and metrics to improve processes with proficiency in using data analytics and MS Office Ability to build and maintain strong relationships with team members/stakeholders and conflict resolution Ability to identify training needs and provide coaching and mentoring Ability to manage resources efficiently and effectively Should be result oriented and have good analytical/process improvement skills, ability to drive action plans and implement strategies Should have excellent feedback and coaching skills Should be able to lead Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities Job TitleSpecialist Reports toOperations Manager LocationIND- Hyderabad Position Summary Job Summary : We are seeking a passionate Trainer to join our team with good exposure and experience in the project. The Trainer will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our employees. The ideal candidate will have a strong background in training and development, excellent communication skills, and the ability to engage and motivate learners. Key Responsibilities: Develop and implement training programs that meet the needs of the organization and its employees. Conduct training sessions using various methods, including in-person, virtual, and blended learning approaches. Assess training needs through surveys, interviews with employees, or consultations with managers. Create training materials, such as manuals, handouts, and visual aids, to support training sessions. Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes. Provide ongoing support and coaching to employees to ensure they can apply what they have learned. Stay updated with the latest trends and best practices in training and development. Collaborate with other departments to ensure training programs align with organizational goals. Experience : Minimum of 4 years of experience in the healthcare industry, with a focus on payment posting, claims management, or related roles. Proven experience in handling denials and performing quality assurance tasks. Familiarity with healthcare billing systems and software (e.g., EPIC, Cerner, or other EMR systems). Preferred Skills : Knowledge of healthcare insurance types (Commercial, Medicaid, Medicare) and payment processes. Strong understanding of claim denial reasons, appeals processes, and payer requirements. Excellent verbal and written communication skills. Familiarity with healthcare regulations, including HIPAA, and other compliance standards. Ability to work independently and as part of a collaborative team. Excellent communication and presentation skills. Strong organizational and time management skills. Proficiency in using training software and tools. Knowledge of adult learning principles and instructional design. Qualifications : Bachelors degree in education, Human Resources, or a related field. Proven experience as a Trainer or similar role. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Responsible for developing the knowledge and skills of a company's workforce. Ensure that a company has a workforce that can meet its current and future business objectives. Communicate to the trainees about what is expected out of training in a simple and professional way. A deep knowledge of the process The ability to measure and assess training needs Strong communication and interpersonal skills A passion for continuous learning Innovative thinking Embrace efficiency Excellent communication skills(verbal and written) and facilitation skills Transparency Multitasking Plans, conducts, coordinates and implements a comprehensive training program for processes and staff Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance Preparing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training Determines training needs from inputs provided by the operations team Develops individual results by maintaining policy and procedure resources; providing coaching conducting training sessions; developing outcome improvement resources Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions Updates job knowledge by participating in educational opportunities; reading professional publications; Be part of quality calibration and mentoring activities Be prepared to be flexible and innovative Plan and prepare for assessments and make sure they take place at a reasonable pace that reflects your trainee's progression Choosing appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc) Performs all other duties as required Review Training Materials at least once in quarter Ensure training completion details are maintained at a centralized location
Posted 1 month ago
9.0 - 13.0 years
17 - 20 Lacs
Bengaluru
Work from Office
We are Hiring a Zonal Trainer - Product & Sales Training for a leading Consumer Appliance Brand. Education: Minimum Graduate - Should have completed a 3 or 4 Years Full Time Regular Course Location: Bengaluru Person will be handling entire Karnataka State Requirements: Minimum of 9 years of Sales & Product training experience (Sales or training experience in Home Appliances retail will be an added advantage) Proficiency in MS Word, Excel, and PowerPoint. Strong understanding of sales processes and product knowledge Excellent presentation and communication skills Ability to work independently and as part of a team Willingness to travel within the assigned zone Proficiency in Kannada, English and Hindi is mandatory. Job Summary: The candidate will be responsible for delivering comprehensive product and sales training to our regional frontline sales teams. This role requires a dynamic individual with excellent communication skills and a proven track record in training and development. Key Responsibilities: Training Need Identification & Training Content Development Identify training needs for the zone/branch and plan training content and programs accordingly. Benchmark products and features with competition and develop comparison videos/presentations for training along with FAQs to enhance the teams abilities to demonstrate own product advantages. Study sales pitches and demo skills used by competitors and other sectors to incorporate best practices. Retail Coach Development Conduct continuous and regular training & store level coaching for Retails Coaches / Team Leaders (who lead a team of 30-35 secondary sales force) to equip them to train their team at the sales counters. Training Delivery Prepare monthly training calendars for branches in consultation with branch offices and ensure execution as per plan (around 14-18 days of training delivery including out-of-station training). Travel to markets regularly (around 10-15 days a month out-of-station travel required) to oversee knowledge transfer at the ground level and provide handholding to Retail Coaches / Team Leaders. Conduct tests, quizzes, and role plays for the secondary sales force during every market visit. Collect feedback from the market and continuously improve the training content. Administration and Reporting Manage training delivery and execution in consultation with branch offices. Manage zone-level training reports and share them with all parties concerned.
Posted 1 month ago
6.0 - 8.0 years
6 - 10 Lacs
Gurugram, Haryana
Work from Office
The individual plays a crucial role in fostering a positive and productive work environment. You will be responsible for managing and maintaining effective relationships between employees and the organization, ensuring fair and consistent treatment, and resolving any conflicts or issues that may arise. KEY RESPONSIBILITIES 1. Employee Relations Management: Develop and implement employee relations strategies, policies, and procedures to promote a positive work culture. Serve as the primary point of contact for employee relations matters, providing guidance and support to employees and managers on HR policies, procedures, and best practices. Conduct investigations into employee complaints, grievances, and conflicts, ensuring timely resolution and adherence to company policies and legal requirements. Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication. 2. Policy Development and Compliance: Stay up-to-date with relevant employment laws and regulations, ensuring company policies and practices are compliant. Collaborate with legal counsel as needed to address complex employee relations issues and ensure legal compliance. Assist in developing and implementing HR policies, procedures, and programs to support a fair and inclusive work environment. 3. Performance Management: Support managers in the performance management process, including coaching, counseling, and disciplinary actions when necessary. Provide guidance and training to managers on conducting effective performance reviews, goal setting, and feedback sessions. 4. Employee Engagement and Communication: Develop initiatives to promote employee engagement, morale, and retention.Organize and facilitate employee recognition programs, events, and activities. Foster open communication channels between employees and management, encouraging feedback and dialogue. 5. Training and Development: Identify training needs and develop programs to enhance employee skills and competencies. Coordinate and deliver training sessions on HR policies, procedures, and compliance topics. Support career development initiatives and succession planning efforts within the organization. 6. HR Administration: Maintain accurate employee records and documentation related to employee relations matters. Prepare reports and analytics on employee relations metrics and trends.Assist with other HR functions such as recruitment, on boarding, and benefits administration as needed.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: QAAS(Advisory Services). Experience: 3-5 Years.
Posted 1 month ago
7.0 - 12.0 years
5 - 9 Lacs
Gurugram
Work from Office
Primary Responsibilities: ERL_Manage Employee Relations Cases Ensure appropriate and timely response to workplace issues (e.g., phone coverage, service requests) Ensure cases are opened and closed as required Manage case volume Ensure comprehensive documentation of ER cases (e.g., including all relevant information) Interpret, apply and ensure compliance with relevant company policies and applicable governmental laws/regulations for specific ER cases Identify appropriate actions for employees, managers and HCPs to take Escalate cases as appropriate (e.g., based on salary grade, issue complexity, legal/business risk) ERL_Provide Consulting/Expertise on Employee Relations Issues Maintain knowledge of current best practices in the employee relations field (e.g., theories, frameworks, technologies, and trends) Provide leadership and direction to employees, managers and HCPs on handling workplace issues Establish personal trust and credibility with business partners and stakeholders (e.g., leaders, Human Capital Partners) Demonstrate a clear point of view about Human Capital activities as well as business needs Provide consulting to managers on Corrective Action issues (e.g., CAPs) Provide consulting on involuntary employee terminations issues, and process involuntary employee terminations Administer/support coordination for a variety of ER processes/initiatives/programs (e.g., I-9, personnel file fulfillment, legal requests) Incorporate industry best practices into employee relations practices/programs (e.g., CLC, gOEbase, Bersin) Leverage and build upon current best practices to create industry-leading employee relations practices/processes Manage/support Employee Relations programs/initiatives Provide support for RFPs Provide training on HRdirect/Employee Relations model and topics ERL_Conduct/Support Investigation of Workplace Issues and Programs Investigate complex workplace issues (e.g., wage/hour, discrimination, harassment) Provide tools and coaching to managers and HCPs to help them conduct workplace investigations Manage/support Employee Relations programs/initiatives (e.g., random drug testing, background investigations) Manage the IDR process (e.g., meeting coordination/facilitation, review responses, obtain legal review) Identify the need to update/revise existing policies and create new policies based on company needs or legal/regulatory requirements Communicate and implement new/updated/revised policies ERL_Conduct Reporting/Analysis of ER Activities Identify appropriate metrics and data collection approaches to support business needs (e.g., IDR volume, case volume, case types) Provide reporting to applicable stakeholders to meet business or legal needs Identify/communicate trends and information related to current business issues/needs (e.g., areas of concern, volume of employee complaints, management issues, financial impacts, training needs) Research complaints by location and/or manager as needed for investigations Analyze data/reports to help improve performance of the ER function ERL_Manage/Support Auditing Activities Manage/support OFCCP audits Respond to OCFFP data requests Manage/support on-site audit activities Provide policy support as needed for various auditing activities (e.g., CMS) Respond to Dept of Labor requests as needed (e.g., answer questions, provide data) ERL_Manage the Downsizing Process Provide manager training on how to complete the business case, DA and notification training Coordinate/support communication strategies (e.g., employee notification, benefit impact calls) Work with managers to develop the business case Identify the impacted group Conduct competency and adverse impact analysis Prepare job title and age list Prepare severance agreements and outplacement packets Process payments and terminations Provide reports to finance on downsizing costs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s Degree or equivalent practical experience 7+ years of experience in Employee Relations, Human Resources or Employment Legal Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes Experience in establishing cross-functional relationships at all levels and geographies At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #njp External Candidate Application Internal Employee Application
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Kolkata
Work from Office
Business Manager This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Experience Range: 3 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Skills Required: Client Services , B2B , Cross Selling , Customer Retention Candidate Attributes: Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes.
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Mumbai, Andheri West
Work from Office
Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Vast working knowledge of all HR departmental areas, including reward and recognition, welfare, learning and development, as well as HR systems and budgets. The confidence to provide sound professional advice. The ability to develop and nurture relationships across departments. Requirements and skills : Proven working experience as HR Manager or other HR Executive People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR best practices Degree in Human Resources or related fieldndustry regulations.
Posted 1 month ago
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