526 Training Needs Jobs - Page 21

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

Shift: Multiple timzones, no graveyard shift Qualification: Bachelors in any disclipine Experience: 48 months of any experience in the BPO segment. 24 months minimum in teaching/training English as a foreign language. Experience Breakup: Education Industry / Teaching English as a foreign language. Essential Hiring Skills: CEFR C1, Highly proficient verbal communication in English, Excellent Inter-personal skills, Excellent Stakeholder Management Skills, Excellent Project Management Skills, Excellent, MS Excel and Powerpoint Skills, Excellent Facilitation Skills, Excellent Negotiation Skills, Conflict Management Skills, Ability to Lead Independanly (IC) Responsibilities: Training, coaching, a...

Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training...

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Designation : Operations Manager Medical Coding (Inpatient) Role Objective: To Maintain and improve the efficiency and effectiveness of the Team and drive the Business Operations without any challenges Essential Duties and Responsibilities: Ability to co-ordinate multiple projects and initiative simultaneously Ability to drive action plans and strategies Ability to meet Client SLA Deliverables Addressing performance issues and implementing corrective actions Assigning coding tasks and monitoring workload distribution Certification: CIC/CCS (AAPC & AHIMA) Skill Set: Good analytical and process improvement skills. Self-driven, Excellent personal and interpersonal skills, active listener, and e...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Job Overview: We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment. Shift: 24*7(Night). Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process). Location-Hyderabad. Mandatory Skills: GIS exposure + Communication Skills + Cognitive ab...

SUMMARY JD Insurance, BFSI - Training Lead (TL) Job Summary - Responsible in overseeing the over - all performance of the aligned accounts and provides direction to team members directly reporting to him/her in all aspects of Training including planning/design, implementation, reporting, and evaluation of all Training processes. He/she provides guidance in the development, implementation, analysis, evaluation of policies and procedures that render effective and efficient world - class service to Insurance clients as evidenced by excellent Customer Satisfaction, Employee Satisfaction. Duties and Responsibilities Develop, update, and manage training programs for the account and collaborates wi...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

Skill required: Talent Development - Training Needs Analysis (TNA) Designation: Business Interlock Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivit...

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Business Manager | Tele Annual and Servicing This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Educational Qualifications: B.Tech/B.E ,and MBA/PGDM Job Responsibilities: The position holder will be managing a team of 3-4 TL's including 20-30 individuals Build and manage productive, professional relationships with clients Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs Maximize revenue by upsel...

This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Experience Range: 3 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Skills Required: Client Services , B2B , Cross Selling , Customer Retention Candidate Attributes: Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture str...

We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region.This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Experience Range: 4 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage product...

The position holder shall be responsible for Managing FOS channel sales partners to help drive paid supplier acquisition and then maintaining regular partnership to ensure desire productivity to maximize sales number Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables. Accurately forecasts weekly, monthly, quarterly and yearly revenue streams. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the sales reports. Actively driving and ensuri...

About the team: EDC Retail EDC is one of Paytms business tools to help merchants grow and manage their business through simplicity and data driven technology. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements : 1. Create an inspiring team environment with an open communication culture 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performanc...

Role - Senior Manager, Training - Business Impact Group, Kotak Agency (L4) Education and Experience - Graduate, with 4-8 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness o...

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

About the team : Merchant Helpdesk team handles merchant queries and concerns on QR code,EDC and Soundbox related issues like Payment, settlement, device related issues etc. About the role: The candidate will be responsible for addressing concerns and complaints raised by merchants on a daily basis, ensuring all tasks are resolved within the defined TAT while maintaining a high standard of merchant experience. Expectations/ Requirements Minimum 1 Year of Experience in Agent/Center Quality Monitoring of transactions as per process guidelines Providing event-based and frequency-based feedback Collecting data on the CTQs as defined in the SLA and track the same Assisting Ops in identifying trai...

We are looking for a highly motivated and experienced Field Training Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Develop and implement comprehensive training programs for field staff. Conduct regular assessments and evaluations to ensure staff knowledge and skills. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Design and deliver coaching and mentoring programs to enhance staff performance. Monitor and report on training effectiveness and ROI. Provide guidance and support to trainers and other stakeholders. Job Requirements Prove...

1. Minimum 20 Years experience in skill development initiatives at a national level and ensuring government programs addressed industry skill requirements. 2. Candidates with rich experience in implementation of Government Schemes such as DDUGKY, NULM, NRLM, PMKVY, MOSJ, MeitY, etc will be preferred. 3. Holding Key Senior Positions as Senior Management.

We are looking For Training Manager to lead/enhance the training function for E-Commerce Voice Process The ideal candidate will be responsible for designing, implementing, managing training programs to improve agent performance HR Deeksha 7697428237 Required Candidate profile 9 years of exp in BPO Industry At least 1 years On Paper Exp. in a Training managerial or leadership role Excellent communication, presentation & management skills E-Commerce Exp will add advantage.