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7.0 - 11.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Customer CommunicationsLearning Content DevelopmentMicrosoft Office SuiteWorkforce Data AdministrationAbility to manage multiple stakeholdersWritten and verbal communicationTime and AttendanceAbility to meet deadlinesAbility to perform under pressureCollaboration and interpersonal skillsLearning AdminContact Centre Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
6.0 - 11.0 years
9 - 13 Lacs
Gurugram
Work from Office
Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Chennai
Work from Office
Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assignedset of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up&time bound closures. Daily 08-10 meaningful telephone/video calls with client. Experience Range: 3 - 7 years Educational Qualifications : Any graduation, andMBA/PGDM Skills Required : Cold Calling,Client Services,Inside Sales
Posted 1 week ago
7.0 - 12.0 years
8 - 16 Lacs
Chennai
Work from Office
Role & responsibilities Liaises with clients to assess business needs and for training requirements / updates. Conducts calibrations with clients on requirements and performance. Seeks client's approval for new test modules before their roll out on the floor. Seeks client's sign-off for updated training material. Drive Performance metrics and ensure all targets are met at daily, weekly & monthly levels. Proactive & excellent on meeting on time client defined SLAs Operational Excellence: Designs training & test modules based on needs. Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. Resolves issues pertaining to process knowledge with clients. Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production. Conducts interviews & coordinates with HR for recruiting trainers / trainees. Ensure 100% adherence on client driven SOP & BEST T&D compliance. Prepare Trainers through TTT/ Platform skills certification. Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability. Coordinates with all stakeholders to ensure New Hire training process runs effectively. Prepare and attend all business / client reviews& work on the action plans to improve business performance. Understanding of root cause analysis & reasons to better performance Interacts with IT team for creation and deletion of Ids for new team members. Preferred candidate profile Candidates experience into any international banking training can apply.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Chandigarh, Ahmedabad, Surat
Work from Office
We are looking to employ an experience in field sales trainer to provide training within the assigned geographical area. Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainings Prior exposure to Handholding and managing OJT Qualification Required MBA or Equivalent degree preferred Experience- 3 to 8 years Field Sales Experience required Skills Required Must have experience of HARD CORE SALES TRAINING and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople ( onboarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Kolkata, Hyderabad, Pune
Work from Office
We are looking to employ an experience in field sales trainer to provide training within the assigned geographical area. Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainings Prior exposure to Handholding and managing OJT Qualification Required MBA or Equivalent degree preferred Experience- 3 to 8 years Field Sales Experience required Skills Required Must have experience of HARD CORE SALES TRAINING and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople ( onboarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills.
Posted 1 week ago
7.0 - 12.0 years
35 - 50 Lacs
Hyderabad
Work from Office
Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg.Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs.Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs.Evaluate post training effectiveness by working with the participants and pre-decided metrics.On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better detailingDuring the field working wherever required; on the 2 nd day of working, training manager will work with both FMR and ASM and share the feedback with ASM from field working for ASM to work on FMR furtherBreakup of working days : 2 days class room training + 2-3 days admin working preparing modules + 16-17 Days field working Qualification 2-3 days admin working preparing modules + 16-17 Days field working Additional Information About the Department: Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organization with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy, and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations, and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/. "
Posted 1 week ago
3.0 - 8.0 years
2 - 3 Lacs
Kolkata
Work from Office
Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales. Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales.
Posted 1 week ago
4.0 - 8.0 years
5 - 12 Lacs
Kochi
Work from Office
Greetings from JTSi Technologies India Pvt Ltd! We JTSi Technologies India Pvt Ltd, a US based MNC IT Co in Kochi Infopark are urgently looking for a Knowledge Harvesting Specialist for our operations in Kochi. Candidates must have excellent communication skills and hands on experience as a training specialist or a similar role in corporate training and development experience in sectors such as consulting, government, tech, healthcare, or R&D-intensive industries. Requirement Brief: Designation : Knowledge Harvesting Specialist Qualification : Graduation Preferably MBA HR / MSW / PGDHRM with a T&D Certificate Experience : Minimum 4 – 7 Years. Skillsets : Training & Development, Contents and Materials Job Time : 09.30 AM – 06.30 PM IST (Monday – Friday) Location : Infopark, Kochi. Duties & Responsibilities 1. Identify and engage with subject matter experts across departments to extract tacit and explicit knowledge. 2. Conduct needs assessments and skills gap analyses to identify training priorities and opportunities in JTSi India. 3. Develop training materials, presentations, and resources to support learning objectives and outcomes. 4. Facilitate training sessions and workshops, ensuring participants a positive and interactive learning experience. 5. Implement knowledge retention strategies for departing employees and key project transitions. 6. Monitor and evaluate training delivery and effectiveness, adjusting to improve outcomes. 7. Provide one-on-one coaching and support to employees to reinforce learning and development. 8. Identify and coordinate the training programs for the team by preparing a training planner and arranging trainers and training platforms 9. Maintain and continuously improve the knowledge harvesting framework, tools, and templates. 10. Monitor and report on the utilization and effectiveness of harvested knowledge assets. 11. Collaborate with HR and department managers to align training initiatives with organizational goals and objectives. 12. Track and report on training metrics and KPIs to measure the impact and ROI of training programs. 13. Stay updated on industry trends, best practices, and emerging technologies in training and development. 14. Familiarity with knowledge management platforms (e.g., SharePoint, Confluence, ServiceNow, Bloomfire ) and enterprise content management systems. If you are interested kindly go through the details and please send us your recently updated resume / references to careers@jtsiindia.com . We will revert you at the earliest. Recruitment Team JTSi Technologies India Private Limited Third Floor, Thapasya Building, Infopark, Kochi. Contacts: 0484 – 4070368 | E Mail: careers@jtsiindia.com | Website: www.jtsiindia.com
Posted 1 week ago
9.0 - 12.0 years
30 - 35 Lacs
Dibrugarh
Work from Office
LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey. Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 1 week ago
4.0 - 9.0 years
3 - 5 Lacs
Nagpur, Goregaon, Vadodara
Work from Office
Job Description Role - Branch Training Manager, Training - Business Impact Group, Agency (L4) Education and Experience - Graduate, with 2-5 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month. D) IC38 Training for insurance agents. interested candidates could share resume with Kli.anjali-patel@kotak.com or whatsapp - 8700415283
Posted 1 week ago
5.0 - 10.0 years
10 - 14 Lacs
Ahmedabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal.
Posted 2 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Agile Scrum Methodology.: Experience: 5-8 Years.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
Training Manager - Trust & Safety - Bangalore Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1. Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2. Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5.Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6.Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7.Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8.Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. 9. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions Role and Responsibilities (not an exhaustive list) Ensure all training goals and objectives are met at an account level Create and implement learning service integration and transition plans, ensuring that all necessary activities are performed in a timely and effective manner Manage and coordinate the integration and transition of learning services, collaborate with customers to ensure that all requirements are met Develop and maintain positive relationships with all stakeholders Ensure compliance and execution of all training practices as defined for the business. Can design and deploy a new training framework if needed Work with internal and external customers to ensure that the organization's learning management system is configured to support the integration and transition of learning services Assess and report on learning service performance, providing regular updates to stakeholders on the agreed goals Create, maintain, and report details of all work done in a timely manner to various stakeholders as per the agreed timelines Facilitate learning service reviews and improvement initiatives, collaborating with learning service providers and customers to identify areas for improvement Manage and allocate resources as per business needs; ensure that the SOW terms are always met Mentor new and existing resources Focus on maximizing Customer Experience while optimizing costs Contribute to the development of short and long term strategic business goals Retaining talents and enhance employee satisfaction for the aligned business Minimum Requirements Must have Training domain experience in Trust and Safety space of at least 3 years People leadership experience of 5+ years Must have led a team of deputy managers for at least 2+ years Must have Knowledge of learning and development best practices A proven track record of training program development and management Excellent leadership skills Training delivery experience in a large scale operations Good to have Knowledge of Lean Six Sigma concepts Content Design & Development Skills Experience in handling LMS activities Behavioral Skills and Attributes: Assertive Communication, Conflict Resolution Mindset, Self-improvement Mindset, Resilience Management, Patience, Customer Centricity, Coaching and Mentoring ability and good Analytical skills.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 3 Lacs
Ranchi
Work from Office
Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales
Posted 2 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
Dhanbad
Work from Office
Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales
Posted 2 weeks ago
5.0 - 10.0 years
7 - 13 Lacs
Bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: SAP Financial Accounting & Controlling. Experience: 5-8 Years. >
Posted 2 weeks ago
1.0 - 2.0 years
4 - 8 Lacs
Anakapalle
Work from Office
Supporting in Scheduling, coordinating, andensuring the seamless execution of Manthan P batches across the complex,including practical sessions. Training Manthan P trainees on the Virtual Reality (VR) module, and ensuring the safekeeping andmaintenance of the equipment. Supporting andcoordinating L2 and L3 training programs, including pre/post-trainingactivities and online feedback collection. Arranging traveland accommodation for trainers and ensuring they reach the training program asper schedule. Supporting employee engagement activities. Conducting Training Needs Analysis (TNA),post-training evaluations, and surveys. Visiting the shop floor to promote and socializeLD programs. Tracking training attendance and compiling relateddata. Preparing weekly and monthly reports and sharingthem for review. Promoting andactivating e-learning modules such as Disprz, LinkedIn Learning, or otherupcoming platforms. Coordinating NewHire Orientation trainings and ensuring completion within agreed timelines. Assisting in thepreparation of training modules and gaining familiarity with trainingfacilitation and delivery. Daily updating of tasks and ensuring timely completion. Frequently following up on activities and updatingprogress. Performing any specific tasks assigned by thedepartment head or corporate office.
Posted 2 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Anakapalle
Work from Office
Design content for English sessions asper the requirement Deliver the English sessions as perschedule Evaluate pre and post assessments Identify training needs by collaboratingwith department heads Customize training modules to suitvarious employee levels (operators, executives, managers) Conduct periodic refresher sessions toreinforce language skills Maintain training records, attendance,and feedback reports Digitalization of all the records immediately aftercompletion of any session. Analyse assessment data to improvefuture training effectiveness Assist in developing soft skills modulesintegrated with English communication Support cross-functional learninginitiatives across different units Monitor and guide learners' progressthrough feedback and mentoring Stay updated with latest trends and bestpractices in language training Provide one-on-one coaching foremployees with specific communication challenges Collaborate with external trainingconsultants when necessary Design content for Englishsessions as per the requirement Deliver the English sessions asper schedule Designing a handbook to share itto employees during the sessions Implementation of AI tools toimprove English speaking Take innovative initiatives toimprove English speaking drafting
Posted 2 weeks ago
10.0 - 15.0 years
5 - 9 Lacs
Hyderabad
Work from Office
1.Develop and implement a digital learning strategy that aligns with organizational goals and addresses employee skill gaps. 2.Design and deliver e-learning courses, webinars, and blended learning programs using modern learning platforms (e.g., LMS, LXP). 3.Curate and deploy microlearning content into LMS 4.Collaborate with vendors and internal teams to create digital learning solutions. 5.Monitor and evaluate the effectiveness of digital learning programs using analytics and feedback tools. 6.Conduct training needs analyses to identify organizational and individual learning needs. 7.Design, deliver, and evaluate in-person and virtual training sessions, workshops, and leadership development programs. 8.Partner with managers and leaders to create personalized development plans for employees. 9.Track and report on training outcomes, using metrics to demonstrate the impact of LD initiatives. 10.Manage the LD budget, generate dashboards, and allocate resources effectively. 11.Administer LD activities across all formulation units of Hetero Group. Education: B.Tech with MBA or MBA Experience: Proven experience in LD with more than 6 plus years of hands-on LMS exp Skills Required: TNI, Competency Mapping, LMS, Content Curation, Design Delivery of Training, Design Thinking, Analytical Thinking, Capability building
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Rajkot
Work from Office
Identify training needs by evaluating strengths and weaknesses Translating requirements into trainings that will groom team members for the technical knowledge Building annual training program and preparing plans Provide new and existing employee training and involve in knowledge sharing activities Can make learn clean, well-designed code for the Developing team Passion for best design and coding practices and a desire to share knowledge to developing team Maintains quality service by establishing and enforcing organization standards Skills Required Candidate must have basic and advance PHP knowledge PHP, Laravel, CMS, Jquery, AJAX, Vue.js, MySql, etc.. Tools Framework Should have technical passion towards Self-Development, have Self-Confidence and deal with Technical Complexity Should possess a positive and enthusiastic attitude Should possess solid oral written communication skill and presentation skill Qualification Experience Required Candidate with post graduate education as in BE (IT/CS/CE), MBA (IT), MCA or MSc IT can apply Candidates with specialized/certified course in technical aspects will be an added advantage Candidate must have minimum 1 year of relevant experience as Technical trainer in an IT industry
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
ROLEPURPOSE & OBJECTIVE Responsiblefor overall segment strategy including sales planning, productdesigning, strategic launch, training of sales force andmonitoring of product performance Developingthe customized product/proposition and continuously work onupgrading the same Regularproduct benchmarking with competition and strategy for productre-alignment Monitoringand managing the segment/product profitability Leadthe cross functional team for technical and operational processesfor successful launch of product Developingthe detailed engagement plan for keeping the segmenttransactional Workingwith marketing for regular BTL activity and managing the completeproduct communication and life cycle Internal Audit, Compliance, Operations Finance and Risk; KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Ownthe business segment and ensure the branches achieve theirbudgeted numbers for that segment. Reviewthe portfolio and increase the pocket share of customer Drivethe engagement strategy and increase the number of product percustomer Customer Developand implement suitable marketing/sales strategies to deepencustomer relationships Ensurethe process in place to resolve escalated customerqueries/complaints within the prescribed TAT Trainthe sales team to improve the products knowledge, product percustomers by additional cross sell and up sell of Ujjivanproducts to the existing customers. Internal Process Continuallyscan the market to determine the market size and marketpenetration of the retail, liability products vis--viscompetition; formulate strategies to leverage opportunities andmitigate risks Conductcontinuous review process for maintaining the productprofitability margin. Drivethe campaigns across the cluster for respective retail liabilityproducts Learning& Performance Ensurethat the reports within the team maintain the highest standardsof professional conduct, ethics, integrity, and control inexecution of all their daily operations Takeoverall responsibility for identification of training needs andcompletion of mandatory training programs/certifications for selfand team members. Ensuregoal-setting, midyear -review and annual appraisal process happenswithin specified timelines for self and reports. Qualifications MBAor equivalent in Marketing or Finance Experience 5-8Years of experience in retail liabilities products Certifications Optional FunctionalSkills Business Acumen Knowledge of all liabilities and TPP products Good understanding of market & competitive landscape Regulatory and Compliance focus: AML, KYC guidelines Process Orientation: Adherence to TAT and SLAs BehavioralSkills People management Interpersonal skills Pro-activeand Innovative Good analytical & presentation skills Time Management Sales Orientation Ability to communicate Has good verbal fluency and uses simple,clear and purposeful language Competencies Planning & Organizing Driving Execution Building Partnerships KEYINTERACTIONS INTERNAL EXTERNAL Product Managers of Branch Banking and other business units Branch Banking Sales Team in Branches RSMs and RBMs of Branch Banking and other business units Other Business Units Personal loan team Compliance & Risk Operations & Channels TPP Partners HRof Corporates Partners of other corporates
Posted 2 weeks ago
6.0 - 11.0 years
7 - 11 Lacs
Gurugram
Work from Office
Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime
Posted 2 weeks ago
1.0 - 5.0 years
4 - 8 Lacs
Thane
Work from Office
Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.
Posted 2 weeks ago
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