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2.0 - 7.0 years

6 - 9 Lacs

hyderabad

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Skill required: Trust & Safety - Content management Designation: Instructor Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to ...

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6.0 - 8.0 years

8 - 13 Lacs

gurugram

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About The Role About The Role Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop excit...

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10.0 - 15.0 years

9 - 14 Lacs

hyderabad

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Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training...

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2.0 - 5.0 years

3 - 5 Lacs

gurugram

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The Quality Assurance Analyst is responsible for monitoring, evaluating, and providing feedback on the quality of customer interactions, including calls and ticket handling. This role ensures that support teams follow defined processes, deliver exceptional customer experiences, and maintain compliance with organizational standards. The analyst will work closely with supervisors, team leads and functional managers to identify training needs, improve service delivery, and drive continuous improvement initiatives. Roles & Responsibilities Monitor and evaluate customer calls and support tickets for quality, accuracy, and compliance with guidelines. Document feedback and provide actionable insigh...

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5.0 - 8.0 years

4 - 8 Lacs

hyderabad

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Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training...

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5.0 - 8.0 years

10 - 14 Lacs

hyderabad

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We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementati...

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5.0 - 9.0 years

0 Lacs

tamil nadu

On-site

As the Vessel Operations Manager, your role involves overseeing all berthing, shifting, hauling, docking, undocking, and transferring activities of vessels on dry berth. Your key responsibilities include: - Reviewing docking plans for technical adequacy and ensuring proper placement of lifting blocks by checking hull contours and structural members of vessels. - Developing blocking configurations for all handled vessels. - Identifying the training needs of subordinates and facilitating the development of required skills. - Managing maintenance of dredging at Ship lift. - Establishing infrastructure facilities to meet the operational demands of the shipyard. - Executing marine services such a...

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7.0 - 12.0 years

35 - 50 Lacs

nagpur

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Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg. Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs. Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs. Evaluate post training effectiveness by working with the participants and pre-decided metrics. On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better .the field working wherever required; on the 2 nd day of working, training manager will work with both...

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2.0 - 15.0 years

12 - 13 Lacs

chennai

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Tech Mahindra Ltd. is looking for Associate Team Lead to join our dynamic team and embark on a rewarding career journey The Associate Team Lead is responsible for assisting the team lead in overseeing and managing a team's daily operations, projects, and performance This role involves providing guidance, support, and mentorship to team members, ensuring that tasks are completed efficiently, and maintaining a positive and productive work environment The Associate Team Lead collaborates with cross-functional teams, communicates with stakeholders, and assists in driving team success and achieving organizational goals Responsibilities:Team Management and Leadership:Assist the team lead in managi...

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0.0 - 3.0 years

2 - 5 Lacs

tambaram

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Race Institute is looking for Banking Trainer come Mentor to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date w...

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3.0 - 4.0 years

5 - 5 Lacs

mumbai, thane, goregaon

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Role - Senior Manager, Training - Business Impact Group, Agency (L4) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - b) To ensure optimal training coverage to realized desired sales and product mix objectives. b) To ensure optimal training coverage to realizeddesired sales and product mix objectives. c) To plan training calendar and ensure execution asper plan and training needs and agreed agenda for month.

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12.0 - 17.0 years

10 - 14 Lacs

gurugram

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Oriented: Provide professional and strategic, expert level guidance for a Tooling Development Team. Coach, train, consult, advice, approve work of our global tool development team and support customers like assembly, field service, logistics, order management. Ensure that the project task execution follow our Product Development Process. Assure teams high quality of engineering work with innovation, risk management, identification and realization of additional business. Fulfill the Product Safety System, including knowledge documentation relevant to product safety throughout the product lifecycle. Guarantee compliance with product safety realizing all applicable international technical stand...

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5.0 - 10.0 years

5 - 8 Lacs

gurugram

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Roles and Responsibilities: Recruitment / Resourcing: Assisting seniors to fulfil human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.

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2.0 - 5.0 years

3 - 6 Lacs

gurugram

Work from Office

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing educa...

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

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2.0 - 4.0 years

1 - 3 Lacs

lucknow

Work from Office

We are looking for a highly skilled and experienced HR professional to join our team as a Human Resource Executive (Third Party payroll) in Lucknow. The ideal candidate will have 2-4 years of experience in the field. Roles and Responsibility Identify requirements for replacement hiring and coordinate with managers to initiate hiring approval. Facilitate timely delivery of offer letters to selected candidates and prepare monthly recruitment calendars. Source candidates through different channels such as employment exchanges, employee referrals, and social media. Maintain continuous communication channels with new recruits to allow for smooth on-the-job and cultural transition. Job Any graduat...

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4.0 - 9.0 years

8 - 12 Lacs

gurugram

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Key Responsibilities: Develop and implement comprehensive learning strategies aligned with organizational goals. Design engaging and interactive learning programs, workshops, and e-learning content. Lead the creation and delivery of training materials that enhance learner engagement and knowledge retention. Collaborate with subject matter experts, managers, and HR to identify training needs and learning objectives. Utilize learning technologies, platforms, and tools to deliver scalable training solutions. Analyze learning data and feedback to continuously improve programs and measure effectiveness. Foster a culture of continuous learning and development across the organization. Manage and me...

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4.0 - 9.0 years

8 - 12 Lacs

noida

Work from Office

Key Responsibilities: Develop and implement comprehensive learning strategies aligned with organizational goals. Design engaging and interactive learning programs, workshops, and e-learning content. Lead the creation and delivery of training materials that enhance learner engagement and knowledge retention. Collaborate with subject matter experts, managers, and HR to identify training needs and learning objectives. Utilize learning technologies, platforms, and tools to deliver scalable training solutions. Analyze learning data and feedback to continuously improve programs and measure effectiveness. Foster a culture of continuous learning and development across the organization. Manage and me...

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8.0 - 13.0 years

10 - 12 Lacs

kolkata

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Location : Kolkata Department : Training & Development Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring an experienced and dynamic Training Manager to lead the training function for our BPO/Telecom processes in Kolkata . The ideal candidate will be responsible for managing end-to-end training lifecycle from New Hire Training (NHT) to On-the-Job Training (OJT) and refresher sessions. You will work closely with operations and quality teams to enhance agent performance and ensure alignment with business goals. Key Responsibilities : Design, develop, and deliver training programs for voice and non-voice telecom BPO processes. Conduc...

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4.0 - 6.0 years

18 - 22 Lacs

pune

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Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

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4.0 - 6.0 years

20 - 25 Lacs

nashik

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Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

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1.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness o...

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8.0 - 10.0 years

10 - 12 Lacs

pune

Hybrid

Key Responsibilities: Learning Consulting & Problem Solving - Act as a strategic advisor to business units by diagnosing performance challenges and proposing high-quality and practical learning solutions. This should be done using a structured problem-solving approach from conducting Training Needs Identification (TNI) to measuring Return on Investment (ROI) Strategic Training Needs Analysis (TNA)- Conduct in-depth assessments to identify skill gaps, root causes, and opportunities for impactful learning interventions Solution Architecture- Design scalable, business-aligned learning strategies grounded in adult learning principles and modern instructional design frameworks Learning Modality A...

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2.0 - 7.0 years

2 - 3 Lacs

gurugram

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Develop and implement HR strategies and initiatives aligned with the overall business strategy.Manage the overall recruitment and selection process.Handling end-to-end recruitment process.Bridge management and employee relations by addressing demands

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1.0 - 3.0 years

5 - 9 Lacs

kolkata

Work from Office

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

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