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10.0 - 14.0 years
4 - 8 Lacs
Gurugram
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Written and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressureRole will be site lead for one of NGCO account. Responsible to run daily training operations that is not restricted to- new hire management, floor coaching governance, reviewing teams performance & driving towards business goals Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 months ago
1.0 - 5.0 years
2 - 7 Lacs
Chennai
Work from Office
Role & responsibilities Position : L&D Learning Partner Location: Chennai, Tidel Park (WFO) Years of Experience: 1 to 5years Education : Any Graduate Requisite Skills : Consulting, Understanding of Learning methodologies, Project Management, Training methodologies in emerging technologies, PowerPoint and Excel Job Description Understanding business and business problems Stakeholder engagement to understand learning objectives and outcomes. Strategize learning and build a learning road map for the business unit. Design and Delivery Conduct detailed Learning Need Analysis (LNA) define metrics and sign off with the stakeholders. Design delivery mechanisms, track, report and create case studies. Managing Performance Ensure continuous communication with key stakeholders (HR Business Partners, business leaders) in creating a conducive learning ecosystem. Facilitating and tracking informal learning (social/collaborative learning) Supplementary learning Measurement & Reporting Evaluating the business impact of business-specific interventions Dipstick with learners on the efficacy of the learning solutions and be flexible to modify the approach. Generating key learning reports Promoting brand L&D Complete understanding of Sify L&D as a brand and how to promote learning to various cross-sections within the company.
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
Patiala
Work from Office
Delhi Public School Patiala is looking for Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs : Assessment of employee skills and knowledge gaps to determine the type of training required. Designing training programs : Creating customized training programs that meet the specific needs of the organization and its employees. Delivering training sessions : Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning. Evaluating training effectiveness : Monitoring and evaluating the impact of training programs on employee performance and business outcomes. Keeping up to date with industry developments : Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective.
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
NEO ORANGE TECHNOLOGY is looking for PART TIME IT TRAINER to join our dynamic team and embark on a rewarding career journey. Developing and delivering training programs related to information technology. Assessing the training needs of individuals or groups within an organization. Developing training materials and resources, including manuals, handouts, and online content. Delivering training sessions in a classroom or virtual environment. Evaluating the effectiveness of training programs and making necessary adjustments. Providing support and guidance to individuals or groups during and after training sessions. Keeping up-to-date with new technologies and trends in the IT industry. Collaborating with other trainers or subject matter experts to develop training programs. Maintaining training records and documentation. Familiarity with adult learning principles and instructional design. Excellent communication and interpersonal skills. Strong presentation and facilitation skills.
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Jaipur
Work from Office
About ALLEN Digital Allen Digital is the outcome of a strategic partnership between Allen Careers Institute and Bodhi Tree Systems, which aims to ensure tech enablement for millions of students Allen Digital seeks to build an EdTech platform that provides students everything a classroom cannot Allen has the backing of some of the best names in business, education, and technology With 36+ years of industry leadership, Allen is poised to revolutionise education through its enhanced technology platform. At Allen, we help students prepare for medical and engineering entrance exams such as the National Eligibility cum Entrance Test (NEET), JEE Entrance Examination (JEE Mains & Advanced), and school/board exams, including Olympiads, NTSE, etc. About the role : The Trainer is responsible for developing and delivering training programs that enhance the skillset of Student Advisors . This role involves creating instructional materials, conducting training sessions, conducting periodic knowledge assessment activities, new information dissemination, and evaluating the effectiveness of training programs. Roles & Responsibilities : Conduct Induction training & briefing sessions for new hires and exiting team members, ensuring high-quality delivery and effective knowledge transfer. Assist in designing engaging training modules, workshops, and other learning resources. Create and maintain a centralized repository of training materials, including manuals, videos, presentations, and interactive modules. Conduct periodic assessments and generate TNA for the support and sales team Evaluate training effectiveness and make improvements based on feedback and performance metrics. Collaborate with management to ensure alignment of training programs with business objectives. Desired Skills and Experience: Strong communication and presentation skills. Ability to create engaging and effective training materials. Extensive Proficiency in MSOffice Suite ( Power Point & MS-Excel ) , HTML & Salesforce CRM Strong analytical skills to assess training needs and effectiveness. Excellent time-management skills. Experience working with eLearning software tools, e.g LMS, Articulate Storyline, Articulate, Adobe Captivate and Camtasia etc. Understanding of adult learning principles, instructional design, and scenario design Willingness to travel Qualification Graduate / Post Graduate in any discipline Desirable : Train the trainer certified | Certification in Soft Skills Experience3-5 years of delivering training to a range of learner audiences. Show more Show less
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
Optum is hiring Training Supervisor - RCM (Hospital Billing), Chennai/Hyderbad/Noida/Gurgaon Please find below details of the same Successful implementation and management of the training department Training fresher, existing and experienced colleagues for all scope of work in backend business of RCM Delivering training programs to employees using a variety of methods, including classroom instruction, e-learning and on-the-job training Review training needs and performance monthly basis and perform focus group, conduct feedback and monitor progress of the batches till they become productive as 100% Bottom quartile management Plan and implement an effective training curriculum, content and automation Collaborate with management to identify training needs (TNI/TNA) for all employees Regular connects with ops, quality and training to enhance the training and identify the area of improvement Maintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programs as required Be able to raise/track new hire process credentials Be able to work on the accounts for the aligned process to have hands-on experience for better for experiential training Learn new / existing business as end to end and prepare / modifier the training curriculum Be able to align himself/herself with organization/ team / client culture and mission, vision and value Be well equipped in handling in-person and virtual training Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 10+ years of experience in the US healthcare industry with experience in Hospital Billing 8+ years of experience in healthcare revenue cycle management services, with understanding on upstream and downstream Worked as AR representative and effectively implemented the experiential learning in the new hire batches Familiarity with insurance guidelines (Medicare, Medicaid, commercial payers) and their plans In-depth knowledge of denial management and appeal writing for both administrative and clinical denials Expertise in handling inpatient claims and understanding payment methodologies- DRG classifications, bundled payment models) Comprehensive knowledge of UB04 claim form component, including proper inpatient coding, revenue codes, procedure codes, and regulatory requirement In-depth knowledge of Acute and Ambulatory specialties with understanding of associated diagnosis, procedure and denials Proficiency in understanding coding denials and code sets (ICD-10, CPT04, HCPCS) and understanding of medical record Demonstrated ability to analyze AR claim as end to end and identify the root cause and faster resolution Demonstrated ability to handle multiple geos- US/PR/PHL/IND Proven solid analytical and problem-solving skills Proven excellent communication and leadership abilities
Posted 2 months ago
3.0 - 8.0 years
3 - 6 Lacs
Bangalore Rural, Bengaluru
Work from Office
Must have 1-3 years of experience as a Soft Skill Trainer in BPO Must have excellent communication skills Experience in E-commerce account will be added advantage Should be a TTT-certified trainer should be fluent in English and Hindi Call-7697428237
Posted 2 months ago
3.0 - 6.0 years
2 - 5 Lacs
Noida
Work from Office
STARTEK is looking for Specialist - Training to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 2 months ago
1.0 - 5.0 years
3 - 3 Lacs
Nagpur
Work from Office
Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in Kannada language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition
Posted 2 months ago
5.0 - 7.0 years
6 - 8 Lacs
Jaipur
Work from Office
Job description Plan, coordinate, and deliver induction programs for new joiners to ensure smooth onboarding and cultural assimilation. Prepare, propose, circulate, and implement the annual training calendar; monitor departmental compliance and escalate deviations as necessary. Design and develop training modules tailored to the needs of various employee segments, ensuring effective knowledge transfer and skill enhancement. Plan and coordinate both internal and external training programs for employees across all levels. Conduct training needs analysis using multiple methodologies to identify skill gaps and developmental requirements. Process documentation and coordinate participation in external training programs, industry conventions, and professional conferences. Oversee and facilitate training, summer placements, internships, and academic projects undertaken by students from professional institutions. Maintain comprehensive training records and generate MIS reports for top management review. Monitor and ensure adherence to the annual training budget, highlighting variances and optimizing cost efficiency.
Posted 2 months ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Informatica Data Analyst. Experience5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Angular JS. Experience5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: SAP SD - Sales and Distribution. Experience5-8 Years.
Posted 2 months ago
1.0 - 6.0 years
1 - 3 Lacs
Rajkot
Work from Office
Develop & manage training calendar. Creation of training material. Create & develop training programs/courses. Identification of current & future training needs. Conduct surveys to understand the skill gaps. Outsourcing external trainers/programs if required. Leading & executing training programs. Induction & onboarding. Learning progress management. Assessing training effectiveness. Certification programs. Creation of training material..- Training completion rate, no of training hours, no of man days spent, cost per learner, ROI, Training impact. Incorporating new training technologies. ISO work.
Posted 2 months ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Project Delivery. Experience5-8 Years.
Posted 2 months ago
2.0 - 4.0 years
8 - 12 Lacs
Bengaluru
Work from Office
4. Analog Circuit Design : Circuit Design implementation of IPs including LDOs, Band Gap reference, Current Generators, POR, ADC/DACs, PLLs, Oscillators, General Purpose IOs, Temperature sensor, SERDES, PHYs, Die to Die interconnect, High-speed IOs, etc. Experience - 7+ Yrs + Lead/Architect Location - Bangalore Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
Posted 2 months ago
8.0 - 10.0 years
3 - 6 Lacs
Kolkata
Work from Office
Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience8-10 Years.
Posted 2 months ago
2.0 - 4.0 years
3 - 6 Lacs
Chennai
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency
Posted 2 months ago
5.0 - 8.0 years
4 - 8 Lacs
Chennai
Work from Office
Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1. Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2. Collaborates with LOBs and cross- functional project teams to identify training needs 3. Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4. Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5. Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6. Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7. Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8. Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. 9. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions
Posted 2 months ago
3.0 - 5.0 years
3 - 6 Lacs
Kolkata
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Medical Info & Product Support(PQCM). Experience3-5 Years.
Posted 2 months ago
2.0 - 5.0 years
8 - 12 Lacs
Gurugram
Work from Office
- We are looking for a skilled and dynamic Senior HR Manager with excellent English communication skills to join our team. - This role involves driving HR strategies, managing employee relations, and ensuring the smooth execution of HR functions in alignment with the organization's goals. - The ideal candidate should have at least 7 years of HR experience and be available for immediate joining. Roles and Responsibilities: - Develop and implement HR strategies aligned with overall business objectives. - Bridge management and employee relations by addressing grievances and resolving issues. - Manage the end-to-end recruitment and selection process. - Oversee payroll and employee benefits administration. - Conduct performance management activities and provide constructive feedback. - Support business growth by fostering employee engagement, motivation, and retention. - Develop and monitor HR systems, strategies, and procedures across the organization. - Nurture a positive and productive working environment. - Maintain compensation plans and benefits programs. - Assess organizational training needs and manage training programs. - Generate HR reports and metrics to support decision-making. Skills and Qualifications Required: - Bachelor's Degree or MBA in Human Resources or a related field. - Minimum of 7 years of HR experience. - Excellent English communication skills (verbal and written). - Strong interpersonal and organizational skills. - Proficiency in HR metrics and tools. - Ability to handle employee relations and resolve conflicts effectively Apply Save Save Pro Insights
Posted 2 months ago
8.0 - 13.0 years
5 - 14 Lacs
Pune
Work from Office
VERY URGENT REQUIRMENT This is regarding your profile on naukri.com. We wish to connect with you for the below position of Training & Learning & Development (L&D) Specialist. If you find the below opportunity is suitable to profile & you interested to enter in Core Technical Innovative workforce so, please share your updated CV to hr@relyservices.com Company Name: Rely Services Inc. Designation Lead Training & Learning & Development (L&D) Specialist Location: Baner, Pune Work mode: Work from Office Work Time: Central Time Zone: Experience: - Min 8+ year experience in Training L&D, preferably IT & ITES. Position Overview : We are seeking a dynamic and experienced Training & L&D Specialist to lead and manage our organizational learning initiatives. The ideal candidate will be responsible for designing, implementing, and evaluating training programs that enhance employee skills, support leadership development, and align with our core values and strategic goals RELY SERVICES: Founded in 1997, with headquarters in Chicago, USA, and global facilities in Pune, India, and Australia, Rely Service is an IT outsourcing and software development company. Our services integrate IT staffing, Big Data, Software Development, and BPO to deliver high-end business services to our clients. Rely leverages enterprise data to boost organizational performance, streamline business operations and create new channels for your company growth. Key Responsibilities: Training Calendar Management: Develop and maintain an annual training calendar in alignment with business needs and employee development goals. Content Development: Design and develop engaging training content and materials for both technical and soft skills programs. Training Delivery: Conduct weekly skills-based and generic training sessions across departments. Leadership Development: Design and deliver leadership development programs for mid to senior-level managers. Performance Improvement Plans (PIP): Oversee and support the execution of PIP programs in collaboration with HR and line managers. Core Values Workshops: Facilitate monthly workshops to reinforce organizational core values and culture. Training Effectiveness & Reporting: Track participation, gather feedback, and measure the effectiveness of training programs using KPIs and analytics. Strategic Alignment: Ensure all training initiatives are aligned with organizational goals and employee career paths. Qualifications & Skills: Bachelors or masters degree in human resources, Organizational Development, Psychology, or related field. Minimum 8 years of experience in Training, Learning & Development, or a similar role. Proven experience in designing and delivering training programs. Strong facilitation, presentation, and communication skills. Proficiency in using LMS platforms and training tools. Ability to analyze data and generate actionable insights. Strong organizational and project management skills. Willingness to work overlapping hours to support US operations. Preferred Qualifications: Certification in L&D, Instructional Design, or Coaching (e.g., CPLP, SHRM, ATD). Experience in digital learning tools and e-learning content creation. Note: - This is a very urgent position so the applicant’s active response to the entire interview process is a MUST . Thanks & regards, Team Member – Talent Acquisition Rely Services Inc. Email – hr@relyservices.com Web – www.relyservices.com
Posted 2 months ago
3.0 - 8.0 years
2 - 7 Lacs
Kolkata
Work from Office
Position: Process Trainer (GIS) Required Skill: • Develop and deliver GIS training for all skill levels. • Create training materials and online resources. • Conduct hands-on sessions with GIS software (ArcGIS, QGIS). • Analyze spatial data using mapping software and identify patterns and trends. • Design digital maps and convert physical maps to digital formats. • Perform data cleaning and transformation for desired outputs. • Generate reports utilizing data visualizations. • Manage a digital library of geographic maps. • Utilize Geoprocessing tools like clipping, merging, and reprojecting. • Evaluate training effectiveness through assessments and feedback. • Provide one-on-one coaching and technical support. • Stay updated with GIS advancements and incorporate them into training.
Posted 2 months ago
15.0 - 24.0 years
18 - 30 Lacs
Bengaluru
Work from Office
Job Title: Deputy Director Career Development Cell Job Location: Bengaluru North, Karnataka, India Position Overview: The Deputy Director Career Development Cell will play a leadership role in driving the University’s strategic initiatives focused on career readiness, industry-academia collaboration, innovation, and research in career development. This role is not focused on placements or internships but is crucial in building frameworks that enable students’ long-term career success, research-driven engagement, and skill transformation aligned with industry and global trends. Key Responsibilities: Strategic Career Development: Design and implement long-term strategies for student career success beyond immediate placement needs. Introduce and manage programs aimed at enhancing employability, life skills, career clarity, and leadership competencies. Develop frameworks to integrate career development across all academic levels and disciplines. Academic-Industry Engagement: Build and nurture partnerships with industry leaders, professional bodies, and research institutions. Facilitate faculty-industry engagements for live consulting projects, academic advisory, and real-world exposure. Collaborate on developing curriculum enhancements to align with emerging global and industry trends. Research and Innovation in Career Development: Lead applied research on career development trends, graduate employability, and future-of-work readiness. Guide research scholars and publish in reputed journals on topics related to education-to-employment transitions, skill development, or industry-academic synergy. Secure research grants or project funding in collaboration with industry, government, or international agencies. Thought Leadership & Student Engagement: Conceptualize and organize leadership talks, panel discussions, career awareness initiatives, and capability-building forums. Mentor students in developing career roadmaps, participating in national and international competitions, and building portfolios. Represent the Career Development Cell at academic conferences, policy forums, and industry conclaves. Key Qualifications and Experience: Ph.D. in Management, Education, HRD, or related disciplines from a reputed institution. Graduation and post-graduation from recognized universities, preferably with international academic or professional exposure. 15 + years of experience in higher education, academic administration, or industry-academia initiatives, with at least 5 years in a senior strategic role. Strong track record of research publications, guidance to scholars, and successful project delivery. Proven experience in building academic-industry partnerships and facilitating interdisciplinary initiatives. Exposure to career research, capability development, and competency-based education frameworks. Excellent communication, analytical, and stakeholder management skills. Preferred Attributes: Ability to create future-forward programs that combine education, research, and industry engagement. Experience in consulting, project management, or executive education is an added advantage. High level of professional integrity, thought leadership, and passion for transformative education. Comfortable working in a collaborative, multi-disciplinary, and outcomes-driven academic environment.
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where ,Health for all, Hunger for noneis no longer a dream, but a real possibility Were doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ?impossible There are so many reasons to join us If youre hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, theres only one choice, Soft Skills Trainer JOB PURPOSE: We are seeking a versatile and experienced Trainer to deliver comprehensive training programs that address soft skills and overall professional growth The ideal candidate will design and execute training sessions that enhance employees' communication, leadership abilities, functional expertise, and adaptability in dynamic work environments Prior experience with Global Capability Centres (GCCs) will be an added advantage, ROLE AND RESPONSIBILITIES: Develop and deliver soft skills training modules tailored to organizational needs, including communication, teamwork, leadership, time management, and emotional intelligence, Collaborate with stakeholders to identify training objectives and participant development goals, Facilitate interactive and impactful sessions using blended learning methods, including workshops, e-learning, and experiential learning, Continuously assess program effectiveness and implement improvements based on feedback, Stay updated on industry trends, innovative training methods, and new technologies to enhance program delivery, Support individual coaching and mentoring initiatives, WHO YOU ARE: Experience in GCCs or similar environments will be an added advantage, Strong communication and presentation skills, Excellent interpersonal and engagement abilities, Expertise in learning methodologies and instructional design, Proficiency in using virtual training tools and platforms, Analytical skills to assess training needs and evaluate outcomes, Expertise in fostering a growth mindset and continuous learning culture, Adaptability to multicultural and diverse professional settings, Ever feel burnt out by bureaucracyUs too Thats why were changing the way we work? for higher productivity, faster innovation, and better results We call it Dynamic Shared Ownership (DSO) Learn more about what DSO will mean for you in your new role here https:// bayer /en/strategy/strategy Bayer does not charge any fees whatsoever for recruitment process Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext, Please dont rely upon any unsolicited email from email addresses not ending with domain name ?bayer ? or job advertisements referring you to an email address that does not end with ?bayer ?, YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc We are committed to treating all applicants fairly and avoiding discrimination, Location: India : Karnataka : Bangalore Division: Enabling Functions Reference Code: 844872 Contact Us 022-25311234
Posted 2 months ago
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