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6 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to "kick off" the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
6 - 10 years
8 - 12 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to "kick off" the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
2 - 7 years
5 - 7 Lacs
Greater Noida, Noida
Work from Office
Must have 1-2 years of experience as a trainer Must have excellent communication skills Should have working experience in BPO/Call center in International Voice Processes Should have Knowledge about process training , TNI & TNA Contact on 7697428237
Posted 3 months ago
6 - 11 years
8 - 13 Lacs
Gurgaon
Work from Office
Instructional Design- Consultant Join our team in Talent & Organization and find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm. Practice: Talent & Organization- Instructional Design Consultant , S&C Global Network I Areas of Work: Learning Strategy, Design and Development | Level: Consultant | Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad and Chennai | Years of Exp: 6+ years Explore an Exciting Career at Accenture Are you someone who puts learner needs and experience at heart? Are you passionate about designing and delivering exceptional learning experiences? Do you enjoy problem solving? Does working in an innovation-driven, inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice- A Brief Sketch: As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! YOUR ROLE Although no two days at Accenture are the same, as an Instructional Designer Senior Analyst in our T&O practice , a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Bring your best skills forward to excel in the role: Leverage proficiency in instructional design, research and information gathering, content analysis, content design , knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence . Possess excellent interpersonal and writing skills with a strong business acumen . Qualifications YOUR EXPERIENCE:Basic Qualifications Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently OUR COMMITMENT TO YOU You will enjoy: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Posted 3 months ago
15 - 19 years
45 - 55 Lacs
Bengaluru
Work from Office
Responsibilities The Deputy General Manager (DGM) in the Learning and Knowledge Team will play a pivotal role in shaping and driving the learning strategy for the organization. The DGM will lead efforts to cultivate an outcome-based learning culture across 100+ clients, ensure the effective implementation of learning solutions, and support the continuous professional development of internal stakeholders. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. If you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Assist in Learning Strategy Development and Execution: Work on the annual learning strategy and drive its execution with the team. Foster a conscious and outcome-based learning culture across the organization and its 100+ clients. Client Consultation and Learning Solutions: Consult with clients to understand their learning requirements and desired outcomes. Design and execute tailored learning solutions, provide post-training support, and evaluate effectiveness. Knowledge Management: Collaborate with clients to perform gap analysis and implement a robust knowledge management process within their accounts. Facilitator Training and Development: Conduct Train-the-Trainer (TTT) sessions and groom new and aspiring facilitators. Coach facilitators to independently deliver sessions effectively. Reskilling and Transition Support: Support the reskilling of resources in accounts that are ramping down to help place them internally. Assist transitioning accounts during the Pre-Knowledge Transfer (KT) phase with the skills required to shorten the learning curve. Content Creation: Develop content for customized and generic training sessions. Create digital learning content using rapid authoring tools such as Articulate 360 and Adobe Captivate. Leadership and Client Engagement: Periodically present learning updates in leadership forums. Participate in potential client visits to showcase training capabilities. People Management: Support the professional development of the team through continuous learning and upskilling opportunities. Ensure alignment of individual, team, and organizational objectives. Conduct regular performance reviews and provide constructive feedback to team members. Partake and drive various learning engagements driven at a business unit/organizational level. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 15 years of experience in training or operations management (preferably in ITES / BPO / HR / F&A domains) with at least 10 years in the training function Bachelors degree in Training, Education, Human Resources, or a relevant field. Fluent communication skills at a professional level Facilitation skills Content development expertise Experience as a learning consultant. Ability to drive outcome-based learning. Experience conducting Training Needs Analysis (TNA) and Training Needs Identification (TNI) Proficiency in MS Office tools Strong organizational and decision-making skills. Ability to work in a team. Ability to manage and handle multiple tasks. Outstanding critical thinking and problem-solving skills. Attention to detail. Experience in building rapport and collaborating with internal & external stakeholders. Preferred technical and professional experience Experience in implementing a knowledge management framework Master Trainer certification Instructional Design Certification Experience using e-learning authoring tools like Camtasia/Adobe Captivate/Articulate Storyline
Posted 3 months ago
15 - 20 years
17 - 22 Lacs
Bengaluru
Work from Office
Responsibilities The Deputy General Manager (DGM) in the Learning and Knowledge Team will play a pivotal role in shaping and driving the learning strategy for the organization. The DGM will lead efforts to cultivate an outcome-based learning culture across 100+ clients, ensure the effective implementation of learning solutions, and support the continuous professional development of internal stakeholders. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. If you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Assist in Learning Strategy Development and Execution: Work on the annual learning strategy and drive its execution with the team. Foster a conscious and outcome-based learning culture across the organization and its 100+ clients. Client Consultation and Learning Solutions: Consult with clients to understand their learning requirements and desired outcomes. Design and execute tailored learning solutions, provide post-training support, and evaluate effectiveness. Knowledge Management: Collaborate with clients to perform gap analysis and implement a robust knowledge management process within their accounts. Facilitator Training and Development: Conduct Train-the-Trainer (TTT) sessions and groom new and aspiring facilitators. Coach facilitators to independently deliver sessions effectively. Reskilling and Transition Support: Support the reskilling of resources in accounts that are ramping down to help place them internally. Assist transitioning accounts during the Pre-Knowledge Transfer (KT) phase with the skills required to shorten the learning curve. Content Creation: Develop content for customized and generic training sessions. Create digital learning content using rapid authoring tools such as Articulate 360 and Adobe Captivate. Leadership and Client Engagement: Periodically present learning updates in leadership forums. Participate in potential client visits to showcase training capabilities. People Management: Support the professional development of the team through continuous learning and upskilling opportunities. Ensure alignment of individual, team, and organizational objectives. Conduct regular performance reviews and provide constructive feedback to team members. Partake and drive various learning engagements driven at a business unit/organizational level. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 15 years of experience in training or operations management (preferably in ITES / BPO / HR / F&A domains) with at least 10 years in the training function Bachelors degree in Training, Education, Human Resources, or a relevant field. Fluent communication skills at a professional level Facilitation skills Content development expertise Experience as a learning consultant. Ability to drive outcome-based learning. Experience conducting Training Needs Analysis (TNA) and Training Needs Identification (TNI) Proficiency in MS Office tools Strong organizational and decision-making skills. Ability to work in a team. Ability to manage and handle multiple tasks. Outstanding critical thinking and problem-solving skills. Attention to detail. Experience in building rapport and collaborating with internal & external stakeholders. Preferred technical and professional experience Experience in implementing a knowledge management framework Master Trainer certification Instructional Design Certification Experience using e-learning authoring tools like Camtasia/Adobe Captivate/Articulate Storyline
Posted 3 months ago
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