REF71393Z- Senior Group Manager - Process Training (Travel) WNS Global Services

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The job involves managing new business transition, knowledge acquisition, transfer, and training for various teams within the organization. This includes collaborating with training leads to ensure smooth operations, attending meetings, welcoming new hire batches, managing internal stakeholders, and driving key performance indicators for multiple teams. The role also entails analyzing training metrics and their impact on business metrics, identifying process improvement projects, and launching them end-to-end with stakeholder collaboration. Additionally, the position involves acting as a consultant for operations, identifying process improvements and quality initiatives, analyzing data to improve revenue generation, ensuring vertical hygiene by maintaining reports and documentation, promoting standardization through training documentation, and advocating behavioral training programs for maximum participation. The job also requires mentoring the team, fostering a learning environment, managing training management information systems for accounts, ensuring compliance with training documentation and processes, and exploring opportunities for automation and digitization to reduce people dependencies. The ideal candidate for this role should be a graduate with experience in process training.,

Posted 1 month ago

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Assistant Manager- HR Alois Solutions

5.0 - 10.0 years

5 - 9 Lacs

Vadodara

Work from Office

Senior Executive / Assistant Manager- HR Fixed Term Employment on ERDA Rolls initially for 03 Years, it will be regularised, based on performance. Makarpura, Vadodara MBA- HR, MHRM, MSW ( Full Time ) ( Minimum 04 years to Maximum 11 years ) Should have experience of 04 to 11 years in Competency Development & Training and Development. Should have knowledge in Competency Development for GETs and DETs (Trainees) Competency & Capability Building: To Prepare comprehensive plan for competency development matrix. To develop competency matrix for each position of all department. Training & Development: To prepare Annual Training Plan for all employees for Behavioural & Technical training. To identify Training needs identification matrix. To interact with HOD / HOS for planning and organizing the training programs for all grade of employees and seek for their nomination. To execute various Technical & Behavioural Trainings. Organise Expert Lecture with co-ordination of all department on relevant Technical subjects. Co-ordinate with Trainers and ensure proper infrastructure for conducting training programs. Training Evaluation of Employees Reviews of New Joined Employees & Trainees Conducting periodic reviews for New Joined employees and Trainees. Monthly Training MIS Providing timely Training MIS to management on monthly basis and as and when called for. Training Module in ERP/SAP To use of Training Module in ERP for improvement of Training, Competency & Capability building. PMS (Performance Management System) To execute PMS cycle of Performance Planning, Mid-Year Review and Annual Review of employees. Employee Engagement & HR Projects To assist and work in various Employee Engagement event & HR activities. To organise training, expert lecture within sanctioned budget. Technical Ability to measure and assess Employee Training Needs Ability to work with employees at all levels Planning, Organising and Conducting training Behavioural Highly customer centric, customer friendly with positive attitude, open to change and ready to learn. Good Verbal and written communication skill. To work under pressure and in demanding situation. IT Knowledge of Computers - MS Office. (Word, Excel and PowerPoint) Working knowledge on ERP (Microsoft Dynamics NAV Preferred)

Posted 2 months ago

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