29 Training Methodologies Jobs

As a Graduate working in this role, you will be responsible for providing day-to-day functional direction to agents within the program training classroom environment. This includes monitoring student progress throughout the training duration, offering coaching and developmental feedback, and making readiness recommendations. Your role will involve utilizing effective presentation and facilitation skills, incorporating creative training techniques and adult/accelerated learning techniques using various training delivery modalities in a classroom setting. You will also be tasked with preparing and delivering training material through classroom learning, hands-on demonstrations, and supporting activities. It will be your accountability to achieve individual training performance metrics and support Operations in transitioning agents from training to the production environment, ensuring that competency levels meet business standards. Additionally, maintaining relevant product knowledge for each account, attending client and cross-functional meetings, and conducting side-by-side observations will be part of your responsibilities. In this role, you will need to ensure effective and consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. There might also be opportunities to support the Instructional Design team in designing and developing training materials for various instructional delivery methods such as computer-based training, interactive classroom training, and written job aids. Your role will involve measuring the effectiveness of training programs through various feedback methods like focus groups, interviews, and surveys. Based on the evaluation results, you will need to recommend curriculum modifications to the Training Manager/Supervisor. Additionally, you will be expected to participate in a continuous learning culture by staying engaged in change management, product and services releases, policies, processes, and procedures. Desired skills for this position include proven experience in training methodologies and soft skills like communication, critical thinking, time management, and team building. Strong verbal and written communication skills, proficiency in Microsoft Office, the ability to multitask, prioritize, and meet deliverable timelines, as well as a sense of urgency and ability to work well under pressure are also essential. Attention to detail, professionalism, and the ability to build good relationships are key attributes that will contribute to your success in this role.,

The job involves executing in-house induction, preparing requirement-based training modules, and ensuring adherence to the training calendar. You will be responsible for coordinating with the team for training nominations and ensuring 100% attendance. Regular practice of training employees as prescribed is essential. Understanding of training methodologies and being an auto enthusiast are required for this role. Conducting and planning training sessions for employees and possessing proper product knowledge to provide training are also key responsibilities. This is a full-time, permanent position with benefits including cell phone reimbursement and provident fund. The work schedule is during the day shift. The minimum education requirement is a Master's degree, and at least 5 years of total work experience is necessary. Proficiency in English is required, and availability for the day shift is a must. The work location is in person.,

As a Trainer for the Voice Process in the BPO domain at unifyCX, you will play a crucial role in delivering effective training programs to new hires and existing agents. Your primary focus will be on enhancing communication skills, product/process knowledge, and overall service quality to ensure customer satisfaction through well-prepared and confident agents in handling voice interactions. Your key responsibilities will include conducting new hire training sessions specifically tailored for voice process, communication, product/process knowledge, and soft skills. You will be responsible for designing, updating, and maintaining training content, manuals, and modules. Assessing trainee performance through various methods such as assessments, mock calls, and feedback sessions will also be part of your role. Collaboration with operations, QA, and HR teams to identify training needs and plan refresher or upskilling sessions will be essential. Maintaining training MIS, attendance, and feedback reports, as well as providing floor support and mentoring for new batches during their nesting period, will also be part of your daily tasks. It will be crucial for you to continuously evaluate the effectiveness of training and implement improvements to meet the evolving demands of the global market. To excel in this role, you should have a minimum of 4 years of experience in the BPO industry, with at least 2 years in a trainer/facilitator role specifically focused on voice processes. Excellent communication, presentation, and facilitation skills are a must-have, along with a strong understanding of call center operations and customer service best practices. Proficiency in using MS Office tools such as Excel, PowerPoint, and Word will be necessary for creating and delivering training materials. You should be able to manage your time effectively and handle multiple batches or programs simultaneously. Experience in training for international voice processes, knowledge of adult learning principles, and training methodologies will be beneficial. Having certifications in Training & Development, such as Train-the-Trainer or Dale Carnegie, is preferred. Exposure to Learning Management Systems (LMS) or e-learning tools will also be an advantage in this role. Join us at unifyCX and be part of a dynamic team dedicated to elevating the customer experience through innovative training solutions.,

You will be joining HRA Groups, a company dedicated to connecting individuals with rewarding career opportunities that match their skills, aspirations, and salary expectations. Our personalized support ensures a smooth and successful transition, whether you aim to advance in your current field or explore a new industry. At HRA Groups, our ultimate goal is to help you realize your career ambitions by aligning you with the perfect career prospects. As a part-time Data Science and Business Analysis Trainer based in Hyderabad, your primary responsibility will be to conduct engaging training sessions. You will play a crucial role in creating and enhancing the curriculum, monitoring students" progress, delivering constructive feedback, and keeping abreast of the latest industry developments. Additionally, you will be entrusted with the important task of mentoring students and preparing them for real-world applications, thereby contributing significantly to their professional growth. To excel in this role, you should possess strong analytical skills and a solid grasp of Business Analysis principles. Exceptional written and verbal communication skills are essential for effectively conveying complex concepts to students. Proficiency in understanding Business Processes and Requirements is crucial, along with prior experience in curriculum design and various training methodologies. Your proven ability to mentor and guide students, coupled with the willingness to work on-site in Vishakhapatnam, will be highly valued. A Bachelor's degree in a relevant field is required, while an advanced degree would be considered advantageous for this position. If you are passionate about empowering individuals through education and are eager to make a positive impact on their professional journeys, we invite you to join our team as a Data Science and Business Analysis Trainer at HRA Groups.,

As a Sales Trainer based in Bangalore, Karnataka, you will play a crucial role in conducting training programs focused on sales skills related to Non-Banking Financial Company (NBFC) and Financial products. Your primary responsibility will be to equip our sales team with the necessary skills and knowledge to meet their targets effectively. Proficiency in both English and Kannada is a must for this role. Your key responsibilities will include designing and delivering engaging training sessions, creating relevant training materials and modules, assessing the training needs of sales employees, providing personalized coaching and feedback, and collaborating with various stakeholders to ensure a comprehensive training approach. You will also be responsible for updating training content regularly to align it with industry standards and conducting evaluations to measure the effectiveness of the programs. To qualify for this position, you should hold a Bachelor's or Master's degree in Business, Finance, Human Resources, Education, or a related field. Additionally, you should have at least five to ten years of experience in sales training, specifically in the NBFC and Financial products sector. Strong communication skills, the ability to motivate participants, and proficiency in English and Kannada are essential for success in this role. Knowledge of adult learning principles and training methodologies is also required. Preferred skills for this role include certification in sales training, experience in virtual training delivery, and familiarity with e-learning tools and platforms. The job type is full-time with a day shift schedule. If you have at least 4 years of experience in training and development, including 3 years in real estate training, and are proficient in Kannada, we encourage you to apply for this position. Your work location will be in person. In summary, as a Sales Trainer specializing in NBFC and Financial products, you will play a vital role in enhancing the sales skills of our team through effective training programs and coaching sessions. Your expertise and dedication will contribute significantly to the success of our sales team and the achievement of our business targets.,

As a Voice Coach in the BPO sector based in Indore, India, you will play a crucial role in enhancing the communication skills of our customer support representatives. Your primary focus will be on accent neutralization, voice modulation, pronunciation, grammar, and overall fluency to ensure exceptional customer interactions. Your responsibilities will include conducting voice and accent training for both new hires and existing employees, coaching on pronunciation, intonation, clarity, and diction, and developing training modules for accent neutralization, soft skills, and effective communication. You will evaluate agents through mock calls, call listening, and feedback sessions, identify language and speech challenges, and collaborate closely with the Quality and Training teams to align training with business requirements. It will be your duty to monitor and enhance speech rate, tone, pitch, and customer engagement techniques, conduct refresher training sessions, and provide individual coaching to employees requiring additional support. Staying updated with industry best practices and implementing new training techniques will also be key aspects of your role. To qualify for this position, you should hold a Bachelor's degree in Communication, English, or a related field, along with a minimum of two years of experience as a Voice Coach, Accent Trainer, or VnA Trainer in a BPO environment. A strong understanding of American, British, or Neutral accents, excellent command over spoken English, grammar, and pronunciation, familiarity with BPO operations, customer service processes, and call handling, and robust coaching and feedback skills are essential. Certification in Voice & Accent Training is preferred. In return, we offer a competitive salary, performance-based incentives, career growth opportunities in training and development, learning and development programs, and health and wellness benefits. If you are interested in this exciting opportunity, please send your resume to samriti@tmissolutions.com. This is a full-time position with a rotational shift schedule, and the work location is in person.,

As a Senior Junior Corporate Trainer at EGB-Consultancy, Coaching division, your primary responsibility will be to deliver engaging coaching programs within one of our divisions located in Kochi. You will play a crucial role in developing learning materials, assessing training needs, and providing valuable feedback to employees. Collaboration with internal teams to ensure training aligns with business objectives will also be a key aspect of your role. We are looking for individuals with a post-graduate degree in any discipline and prior experience in management technical training. Your qualifications should include expertise in Training Delivery, Learning Material Development, and Needs Assessment. Additionally, you should possess strong skills in Employee Feedback and Collaboration, along with experience in corporate training and coaching. Excellent communication and interpersonal skills are essential for this role, as you will be required to work both in-office and remotely. Proficiency in training methodologies and adult learning principles is a must. A master's degree in any discipline, combined with management technical coaching experience, will be highly valued. Candidates with experience in any technical or management skill with standards like ASME-ANSI, NEBOSH, CIT, HSE, ASCII will be given special consideration. The salary perks for this role are higher than industry standards, making it a rewarding opportunity for the right candidate.,

Job Description The purpose of this position is to ensure deployment of learning interventions as per the Organization and business needs by collaborating with various stakeholders. Plan and Co ordinate for the execution of training and in the Value Streams, handle internal / external audits, Employee experience and bring in better governance in the function thereby ensure smooth and seamless delivery of output Training Administration for M&SS Ensure the provision of appropriate training syllabi for all new joiners. Drive the development of special education and training programs aligned with business needs. Build and manage partnerships with training agencies for diverse training needs. Foster relationships with external training institutions and colleges Blue collar Associates Training Plan and develop training concepts for blue-collar associates in collaboration with stakeholders Design and implement change management and skill/competency programs for blue-collar associates. Training and development Temporary workforce Implement and maintain systems for efficient data management and governance Audit & Governance Plan and oversee internal and external audits and assessments. Implement corrective and preventive actions based on audit and assessment Drive continuous improvement in training and development Assessment findings Qualifications MBA in Human Resource Management or Master of Social work Certification in Training and Development is desirable 5 to 8 yrs experience in managing training and development Experience in content and concept development Experience in manufacturing industries (desirable) Experience in facilitation skill Experience in driving Employee experience initiatives Additional Information Excellent in working on MS Office like Excel and Power point presentations Proficient knowledge of Manufacturing set up, process and systems Competent knowledge of Training methodologies / Tools / platforms, concept and Content development etc., Proficient in Networking, communication and presentation skills Proficient in Data analytics tools- like Power BI/Tableau

You will be joining EGB Group as a Senior Junior Corporate Trainer in the Coaching division, with a full-time hybrid role based in Kochi. Your primary responsibilities will include delivering engaging training programs, creating learning materials, assessing training needs, and providing valuable feedback to employees. Collaboration with internal teams to ensure that training programs align with business objectives will also be a key aspect of your role. To excel in this position, you must possess a postgraduate degree in any discipline along with substantial experience in management technical training. Your qualifications should include expertise in Training Delivery, Learning Material Development, Needs Assessment, Employee Feedback, and Collaboration. Previous experience in corporate training and coaching is highly desirable, supported by excellent communication and interpersonal skills. Being able to work effectively both in-office and remotely is essential for this role. You should have a solid understanding of training methodologies and adult learning principles. Additionally, a master's degree in any discipline and experience in management technical coaching are necessary qualifications. Prior experience in any technical or management skill with standards such as ASME-ANSI, NEBOSH, CIT, HSE, and ASCII will be greatly valued. EGB Group offers competitive salary perks that exceed industry standards, providing a rewarding opportunity for experienced senior trainers looking to make a significant impact in their coaching programs.,

As an HR Executive at Techbinos IT Services LLP in Thanjavur, you will play a crucial role in managing various HR functions. With a minimum of 2 years of experience in the HR field, you will be responsible for overseeing recruitment processes, data management, performance management, training, and development. Your key responsibilities will include managing end-to-end recruitment activities such as sourcing, screening, interviewing, and onboarding new employees. You will also be tasked with maintaining HR data management systems to ensure accuracy and compliance, implementing performance management frameworks to enhance productivity, and organizing training programs for employee growth. Additionally, you will handle HR administrative tasks, ensure the smooth execution of HR policies, and act as a bridge between employees and management to address concerns and maintain a positive work environment. To excel in this role, you must have a minimum of 2 years of experience in HR or a related field, a strong understanding of recruitment strategies, performance management, and training methodologies. Excellent communication and interpersonal skills are essential, along with the ability to efficiently manage multiple HR processes. Immediate joiners who are willing to work on-site in Thanjavur are preferred for this position.,

Job Title: Trainer II Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. Essential Functions/Core Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Candidate Profile Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Career Framework Role Requires knowledge and experience in own discipline still acquiring higher level knowledge and skills Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Debt collection is often viewed as an unglamorous and misunderstood industry, with perceptions of being unethical, outdated, and unreliable. At DPDzero, we are on a mission to change these perceptions and redefine the industry by making ethical, AI-driven debt collections the new standard. We are a young and enthusiastic team of tech-obsessed individuals who are dedicated to transforming the industry from human-led to AI-first. Founded in 2023, DPDzero is an AI-powered, full-stack collections platform that has experienced rapid growth, partnering with some of India's largest lenders. Our goal is to revolutionize debt collections by utilizing AI agents, data science algorithms, and a zero-ops platform to make the process faster, cheaper, and more ethical. We are currently looking for a passionate and experienced Learning & Development Trainer to join our dynamic team. As a Learning & Development Trainer at DPDzero, you will be responsible for designing, implementing, and evaluating training programs that support the growth and development of our employees. Your role will involve creating engaging training content, facilitating training sessions, evaluating program effectiveness, collaborating with stakeholders, and staying current with industry trends. Key Responsibilities: 1. Training Design & Development: Create comprehensive training programs and materials to address organizational needs and employee development goals. Develop engaging content and tailor training solutions based on needs assessments. 2. Training Delivery: Facilitate training sessions for employees at all levels, using various instructional techniques. Ensure clear explanations of complex concepts and foster a supportive learning environment. 3. Evaluation & Improvement: Assess training programs" effectiveness through feedback and surveys. Analyze outcomes to enhance program quality continuously. 4. Stakeholder Collaboration: Align training initiatives with organizational goals and collaborate with department heads and managers. Provide guidance on training and development opportunities. 5. Professional Development: Stay updated on industry trends and best practices in learning and development. Pursue opportunities for professional growth to improve training methods. Requirements: - Proven experience as a Learning & Development Trainer or similar role - Strong knowledge of instructional design principles and training methodologies - Excellent communication, presentation, and facilitation skills - Ability to engage diverse audiences and work independently in a fast-paced environment - Proficiency in using learning management systems and training tools Preferred Skills: - Experience with virtual training platforms and remote training delivery - Familiarity with performance management and employee development frameworks Joining DPDzero means being part of an innovative environment that leverages technology to transform debt collection, engaging in a dynamic startup culture with growth opportunities, contributing to scaling collections in the financial sector, and being a part of an employee-centric culture that values well-being and collaboration. If you are ready to take on this challenge and build something legendary with us, we look forward to having you on board at DPDzero.,

About Us At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutionsTeachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether you&aposre architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impactyour work here directly shapes the future of education. If youre excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us. Learn more: www.teachmint.com About Role We are now onboarding interns to conduct offline training sessions for our partner schools across India. These interns will play a key role in helping schools adopt our Teachmint X smart classroom devices, driving digital transformation in classrooms! The Intern is responsible for managing and delivering training programs for trainers who educate customers about the companys products. This role ensures that all trainers are well-equipped with the necessary knowledge, skills, and methodologies to deliver high-quality customer training sessions. They will collaborate with internal stakeholders to standardize training content, improve training effectiveness, and align learning initiatives with business objectives. Responsibilities Develop and implement Train-the-Trainer (TTT) programs to ensure trainers are well-prepared to educate customers. Support establishing training methodologies, best practices, and standard operating procedures (SOPs) for trainers. Continuously update training content and materials based on product updates, customer feedback, and business needs. Conduct regular assessments to ensure trainers proficiency and effectiveness. Identify skill gaps and organize refresher training sessions as needed. Ensure all trainers are aligned with the companys training standards and customer engagement strategies. Monitor and assess trainers' performance in customer training sessions through audits, feedback, and observation. Stay updated with the latest industry training trends and technologies to enhance training delivery. Work closely with Product, Sales, Customer Success, and Operations teams to ensure training content aligns with customer needs. Act as a key liaison between trainers and internal departments to ensure seamless communication and updates. Track and analyze key performance indicators (KPIs) related to training effectiveness, trainer competency, and customer satisfaction. Prepare reports on training impact and trainer development progress for senior management. Skills & Competencies Fluent in English & Hindi. Pursuing or completed a Bachelor&aposs degree with excellent communication and presentation skills for training delivery. Quick learner and should be able to demonstrate proficiency in training technologies, e-learning platforms, and Learning Management Systems (LMS) at the earliest. Strong leadership, coaching, and people management skills. Analytical mindset with the ability to assess training effectiveness through metrics. Ability to work in a fast-paced environment and manage multiple training projects simultaneously. Strong problem-solving skills with a customer-centric approach. Training Design & Delivery. Why Teachmint Distinctive team: Our team is an inspiration powerhouse built with the best minds from the startup, consulting, and corporate ecosystem. Empowering role: You get a high-growth / high-impact role with the opportunity to grow. Marquee investors: We have leading investors with deep experience in EdTech investing, like Learn Capital (leading Edtech investor globally), Lightspeed Ventures, etc. Culture of a caring meritocracy with great perks: A caring meritocracy built by inspirational leaders; ultra-modern office space with free and unlimited food. Market-leading compensation: If we like you, we will make sure you like our offer. What Sets Teachmint Apart A culture of innovation and collaboration where every voice matters. An opportunity to drive meaningful change in the education sector. Support for your growth and learning as a leader and professional. Join Teachmint and lead us in reshaping the future of education! Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various beliefs. Teachmint Technologies strictly prohibits discrimination in the workplace based on colour, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age. Show more Show less

We are seeking a dynamic Soft Skills Trainer BPO to develop and enhance the communication and interpersonal abilities of our BPO professionals. This role involves conducting engaging training sessions, designing effective learning paths, and improving overall team performance. Roles and Responsibilities Conduct engaging and interactive Soft Skill Training sessions for BPO employees. Perform Training Needs Identification (TNI) and Training Needs Analysis (TNA) to design effective learning paths tailored to specific skill gaps. Create and deliver structured Training Modules covering essential soft skills relevant to the BPO environment, such as communication, customer handling, problem-solving, and teamwork. Monitor and improve Throughput by tracking trainee performance and refining training methodologies. Provide constructive feedback and coaching to trainees to foster continuous improvement. Assess training effectiveness through various metrics and adjust programs as needed. Skills Required Proven experience in conducting soft skills training, preferably within a BPO or call center environment. Strong understanding and practical experience with TNI and TNA methodologies. Demonstrated ability to create comprehensive and impactful training modules. Excellent presentation, facilitation, and interpersonal skills. Strong verbal and written communication abilities. Ability to motivate and engage adult learners. A keen eye for detail and the ability to track and analyze training performance data. Adaptability and flexibility to meet evolving training needs.

You should have prior experience in Communication, Cultural Soft Skills, and V&A Training, including facilitation and leading a team. Strategic initiatives to improve business metrics such as CSAT, NPS, and CES should be in your expertise. Understanding core concepts of the CCT function and providing timely innovative solutions are essential. Proficiency in English is necessary along with knowledge of Hiring tools, CEFR scale, Train & Hire, and PreProcess Training in the BPO industry. Collaboration with Vertical leads to provide inputs on development areas for projects is required. Real-time support to teams, leadership skills, organizational skills, and prioritizing projects are crucial. Strong Project Management capabilities, excellent communication, marketing, relationship, and motivational skills are expected. Analytical ability to understand the business impact and manage multiple teams and locations effectively. Creating value by acting as a consultant for operations, identifying process improvement, and quality-related initiatives. Maintaining vertical hygiene, promoting standardization, creating SOPs, and behavioral training programs. Awareness of tools like Articulate, Vyond, Adobe Suite for e-learning content creation. Experience with various training methodologies, Instructional designing, Market Research & analysis on training models. Working on Innovative projects on digital transformation for training and knowledge of digital tools & Instructional designing is mandatory. Qualifications: - Graduate,

Join the Google Operations Center team and become part of a culture that is dedicated to continuous improvement and collaboration. As a Training Manager, you will play a crucial role in ensuring that our technical workforce is equipped with the necessary skills and knowledge to excel in their roles and contribute to the success of GOC. You will work closely with technical leadership, develop effective learning experiences, and advocate for ongoing technical development within the organization. Your responsibilities will include conducting needs assessments to identify technical skill gaps, developing a comprehensive training strategy aligned with business objectives, overseeing the design and maintenance of technical training curricula, collaborating with stakeholders to ensure training meets business needs, staying updated on industry trends, managing training delivery, recruiting and managing internal trainers or external training providers, communicating training schedules and requirements to employees, providing regular updates to leadership on training progress, outcomes, and challenges, and managing relationships with external training vendors. To qualify for this role, you should have a minimum of 10-12 years of experience in a tech program management role across diverse tech stacks, understanding of software development methodologies, cloud platforms, data engineering, CRM systems, cybersecurity, and AI use cases, knowledge of enterprise integration, and experience in at least one core technical domain. A Master's or Bachelor's degree in a relevant field, experience in curriculum development, knowledge of various training methodologies, familiarity with Learning Management Systems, and understanding of adult learning theories are preferred qualifications. As part of our team, you will receive competitive wages, comprehensive healthcare coverage, family support benefits, free meals and snacks for onsite employees, and other perks. Your interest in this opportunity is appreciated, and our recruitment team will reach out to you if your profile matches the role. If you do not hear from us within 2-3 weeks, please consider your application unsuccessful. For any inquiries, feel free to contact us at goc-candidate-global@googleoperationscenter.com.,

You are required to join our team as an Inside Sales Trainer - Malayalam with prior experience and motivation. Your primary responsibility will be to create and deliver training programs that will enhance the skills and performance of our inside sales team. A deep understanding of sales techniques, product knowledge, and effective training methodologies such as Call Auditing and Call Coaching sessions is essential for this role. Your responsibilities will include designing and developing comprehensive training programs tailored to the needs of the associated Category. You will need to develop training content covering various aspects like sales techniques, product knowledge, objection handling, closing strategies, and customer relationship management. Additionally, leading the onboarding process for new inside sales team members and ensuring a smooth transition into their roles will be part of your duties. Continuous development is crucial in this role, so staying updated on industry best practices, sales trends, and technological advancements relevant to inside sales will be required. You will be expected to modify training programs as needed to incorporate new insights and strategies. Performance evaluation is a key aspect, where you will assess the effectiveness of training programs through evaluations, quizzes, and observations, and provide constructive feedback to drive improvement. Sales coaching and mentoring will also be part of your responsibilities. This involves offering one-on-one coaching sessions to address individual skill gaps, improving performance by auditing calls, and serving as a mentor to guide team members towards achieving their sales targets. Effective cross-functional communication is necessary, as you will work closely with sales managers and the Product team to cascade the latest product-related updates to agents for adding value proposition to the product. Utilizing sales data to identify trends, strengths, and areas for improvement among the inside sales team using Leadsquare will be essential. You will need to incorporate data insights into training programs to enhance decision-making skills. The minimum requirement for this position is 2 years of experience, proficiency in Malayalam, a passion for training the team, and technical proficiency with Leadsquare and other tools. This is a full-time, permanent position based in Entri HQ, Kakkanad, Kochi. Working days are 6 days a week with benefits such as cell phone reimbursement, provided food, health insurance, and Provident Fund. The schedule includes day shift, rotational shift, and weekend availability with a performance bonus. Reliability in commuting or planning to relocate to Kochi, Kerala, is required. Application Questions: - What's your Notice period - What's your current and expected Salary per month - How proficient are you in Sales training techniques Explain. Experience: - Sales trainer: 2 years - Edtech industry: 2 years - Leadsquare: 2 years Language: - Malayalam Location: - Kochi, Kerala Work Location: In person,

As an Assistant Manager Training at Sagility, you will play a crucial role in designing, developing, and delivering training programs aimed at enhancing the skills and knowledge of our claims administration staff in the voice business. Your primary responsibility will be to schedule training sessions for new and existing employees, ensuring they are equipped with the necessary tools to excel in their roles. To qualify for this position, you must hold a Bachelor's Degree in any field and have a minimum of 6 years of experience in an international BPO/KPO setting, preferably in healthcare, specifically in the Provider line of business (RCM). Additionally, you should have at least 2 years of experience as a process trainer and prior experience in handling training teams. Your roles and responsibilities will include staying updated with the best training methods, planning and implementing effective training curriculums, preparing training materials such as presentations and video modules, and conducting end-to-end RCM/Business training for both freshers and existing employees. Collaboration with management to identify training needs, conducting pre- and post-training assessments, and monitoring progress will also be part of your duties. The ideal candidate for this role will possess excellent communication, presentation, and interpersonal skills, along with the ability to build and maintain strong relationships with both customers and internal stakeholders. You should be well-versed in soft skills and training methodologies, with a solid understanding of the latest corporate training techniques. Strong client management, time management, and organizational skills are essential, as well as the ability to work independently and prioritize multiple objectives in a dynamic environment. Preferred skills for this role include facilitation and coaching experience, proficiency in MS Excel, Word, and PowerPoint, excellent English communication skills, flexibility to work night shifts, and experience in creating training content such as modules and process SOPs. Moreover, familiarity with T/TNI processes, classroom training, and handling batches of fresher and existing employees in the RCM line of business will be advantageous. This position is based in Hyderabad, India. Join us at Sagility and contribute to the growth and development of our training programs to drive success within our organization.,

As a Sales Enablement Manager at Thrillophilia, you will play a crucial role in empowering our sales team with the necessary strategy, tools, training, and insights to achieve more success in a smart way. You will be responsible for bridging the gap between marketing, product, and sales, driving productivity, performance, and alignment across the sales team. Your passion for equipping salespeople with the right resources before they even realize they need them will be the key to your success in this role. Your primary responsibilities will include building and leading a top-notch Sales Enablement function that aligns with Thrillophilia's ambitious growth plans. You will develop and implement sales training programs, onboarding journeys, and continuous learning frameworks to enable the sales team. Additionally, you will curate and create collateral, playbooks, battle cards, and value proposition decks that resonate with both travel partners and thrill-seekers. Collaboration with internal teams such as marketing, product, and operations will be essential to ensure alignment and feedback loops. Monitoring sales data, pipeline metrics, and feedback will be part of your routine to refine strategies continuously and enhance conversion rates. You will drive the adoption of CRM tools and automation to facilitate a more intelligent and tech-savvy sales approach. Staying updated on industry trends and incorporating best practices and tools to enhance the sales process and storytelling will be crucial for success in this role. To be a perfect fit for this role, you should ideally have 4-7 years of experience in Sales Enablement, Sales Strategy, or Revenue Operations, preferably in tech, SaaS, or travel domains. A strong understanding of B2B/B2C/D2C sales cycles, training methodologies, and performance analytics is required. Excellent communication skills, hands-on experience with tools like Salesforce or similar platforms, a process-driven yet creative mindset, and a passion for travel and startups will set you apart. Joining Thrillophilia means being part of a fast-growing company that prioritizes experiences and is redefining how the world travels. You will have ownership and autonomy from day one, with your ideas shaping our strategy. Working with curious, creative, and high-performance teams will provide you with a collaborative environment. Our culture encourages experimentation, agility, and growth, offering you a dynamic and fulfilling work experience. If you are eager to contribute to one of India's most adventurous brands by leading a high-performing sales engine, we invite you to apply now and be a part of building the future of travel together.,

As a Product and Process Trainer at our company, you will be responsible for designing and delivering impactful training programs focused on enhancing employee skills, improving product understanding, and ensuring process adherence across teams. Your role will play a critical part in driving the success of our organization by creating and updating training materials, collaborating with cross-functional teams, and assessing training needs to continuously improve our training programs. Key responsibilities include: - Designing and delivering effective training programs on product features, workflows, and standard operating procedures. - Conducting refresher and upskilling training for new and existing employees. - Collaborating with product, operations, and quality teams to align training content with current business practices. - Creating and updating training materials, manuals, SOPs, and knowledge documents. - Assessing training needs through surveys, feedback, and performance metrics. - Monitoring and evaluating the effectiveness of training programs and making necessary improvements. - Maintaining detailed records of training schedules, attendance, feedback, and evaluation reports. - Supporting process standardization across departments through structured training. - Conducting on-the-job coaching and post-training support as needed. To be successful in this role, you should possess the following skills and qualifications: - An Engineering graduate (BE/B.Tech) with a minimum of 3 years of experience in product and/or process training roles, preferably in the service, tech, and education sectors. - Excellent communication, facilitation, and presentation skills. - Strong understanding of adult learning principles and training methodologies. - Proficiency in MS Office Suite and training tools like PowerPoint, Google Slides, etc. - Ability to simplify complex concepts for varied audiences. - Strong attention to detail and process orientation. - Comfortable conducting both virtual and in-person training sessions. If you are a dynamic individual with a passion for training and a proven track record in delivering impactful training programs, we would love to have you join our team and contribute to the growth and success of our organization.,

You are a highly experienced and dynamic professional seeking a challenging opportunity as the Head of Technical Training Delivery Ports with Adani Group in Mundra, Gujarat. With a minimum of 15+ years of extensive experience in the Ports and Logistics industry, you are well-equipped to lead and oversee technical training programs aimed at developing and upskilling the workforce deployed in the ports. Your role as the Head of Technical Training Delivery will require you to drive excellence in technical training delivery, aligning with Adani's commitment to innovation and continuous improvement. In this role, you will be responsible for developing and executing comprehensive technical training programs to ensure that the workforce is equipped with the necessary skills and knowledge to excel in their roles. You will lead a team of training professionals in delivering high-quality technical training modules and compile an annual training calendar based on agreed training requirements, ensuring all technical training needs are scheduled and addressed. Your responsibilities will include facilitating a mix of in-house and external technical training programs, coordinating effectively with vendors and internal teams. You will partner to create and update technical training manuals and handouts, direct hands-on training sessions for operators and staff, monitor the certification process for participants, and implement simulator-based training using VR/AR technology. Additionally, you will evaluate training effectiveness, maintain the training facility, design and deliver computer-based training modules, and stay updated on industry trends and best practices in technical training. Your strong leadership experience in a technical training environment and proficiency in instructional design, training methodologies, and learning management systems will be essential in this role. To qualify for this position, you must have a minimum of 15 years of proven experience in the Ports and Logistics industry, along with a Bachelor's degree in engineering. Strong background in Ports Operation, demonstrated experience in delivering technical training programs, and excellent leadership and team management skills are non-negotiable requirements for this role. If you are looking to bring your technical training expertise to a challenging and rewarding role with Adani Group, where you can lead the development and execution of technical training programs to drive workforce excellence and innovation, then this opportunity is for you. Join us in our commitment to continuous improvement and the upskilling of our workforce in the dynamic Ports and Logistics industry.,

Job description As you tackle your new tasks for the day, you know that it comes down to one thing: that you will ensure that Foundation Skills Training is aligned with Product Specific Training methodologies and initiatives As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity, and character You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs You will also need to be able to deliver projects and motivate trainees through effective training Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization You will also amend and revise programs as necessary, in order to adapt to the changes occurring in the work environment You will also act as the content expert and maintain relevant training documents and training materials for training conducted You re also a developer because you need to create effective induction programs You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages You will also be researching new technologies and methodologies in workplace learning and presenting this research You will also be a cop in a way that you ll ensure that all trainees adhere to the company s Code of Conduct So, do you have what it takes to become a Learning Experience Leader

As the Assistant Manager - Training & Development (T&D) for the Coffee Trainer & People Development role, your primary responsibility is to design and implement comprehensive training programs that enhance employee skills and ensure consistent service excellence. Your focus will be on improving team capabilities, maintaining high operational standards, and fostering talent retention to drive business growth. Your key responsibilities will include designing and delivering various training programs such as onboarding, technical skills, customer service, and leadership development. You will conduct hands-on training sessions for F&B operations, specifically focusing on coffee preparation techniques, product knowledge, and equipment handling. Additionally, you will deliver soft skills and professional development programs to enhance team collaboration and customer service excellence. To ensure the effectiveness of the training programs, you will need to identify training requirements through assessments, audits, feedback, and collaboration with employees and managers. By developing learning frameworks, you will address skill gaps and enhance operational effectiveness across all levels. Monitoring the impact of training programs through assessments, feedback, and performance metrics will be crucial. You will be responsible for preparing regular reports on training effectiveness, ROI, and skill development progress. Collaboration with regional and caf teams will be essential to implement tailored training programs that align with specific operational needs. Furthermore, facilitating skill development initiatives at caf levels to improve service quality and compliance with hygiene and safety standards will be part of your role. Managing the budget and resources efficiently is vital to ensure that training programs operate within budgetary constraints. You will also need to optimize vendor relationships for sourcing high-quality training materials and tools, if required. Quality control and continuous improvement play a significant role in maintaining standards for F&B preparation, customer service, and learning effectiveness. Staying informed about industry trends, best practices, and emerging technologies will help enhance the training programs you design. Scheduling and coordination are crucial aspects of your role. Developing and maintaining a comprehensive training calendar to ensure timely and consistent delivery of programs, as well as coordinating with HR, regional teams, and store managers to minimize disruption during training sessions, will be part of your responsibilities. To measure your performance, you will be evaluated based on training program effectiveness and ROI, skill development metrics, adherence to the training calendar, customer satisfaction scores, certification rates for technical and leadership programs, compliance with quality, safety, and allergen standards, budget optimization, cost-effectiveness, and employee retention and development. For educational qualifications, a Bachelor's degree in Hospitality Management, Business Administration, Education, or a related field is required. Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred. You should have 4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs. Experience in coffee brand chains is advantageous. Functional skills required for this role include proficiency in adult learning principles, instructional design, and training methodologies, strong organizational and project management skills, effective communication, interpersonal, and stakeholder engagement abilities, analytical skills for evaluating training impact and identifying improvement areas, and a customer service orientation to ensure alignment with business goals. Technical skills required include proficiency with Learning Management Systems (LMS) and e-learning tools, knowledge of F&B operations including coffee preparation techniques and safety standards, data analysis and reporting proficiency using tools like Excel or Power BI, and familiarity with communication and collaboration platforms like Microsoft Teams and Google Meet.,

Greetings from Star Secutech Pvt Ltd!!!! As a Specialist Trainer at Star Secutech Pvt Ltd, you will be responsible for conducting training sessions for PS5 training in Bangalore. You will be working 9 hours a day for 5 days a week in rotational shifts. The ideal candidature for this role should have a minimum of 4+ years of experience as a process trainer in the international Voice domain. Desired Profile: - Excellent communication, presentation, and interpersonal skills. - Proven ability to build and maintain strong and effective customer and internal relationships. - Well-versed in Soft Skills and training methodologies. - Knowledge of US culture. - Solid understanding of the latest corporate training techniques. - Client management skills. - Proficiency in MS Office (Excel, Word & PowerPoint). - Excellent time management and organizational skills. - Demonstrated ability to work independently and prioritize multiple objectives in a rapidly changing environment. Qualifications and Mandatory Requirements: - Bachelor's degree is a must. - Experience in classroom training and handling batches of fresher and existing employees. - Excellent facilitation and coaching skills in both virtual and face-to-face environments. - Exposure to MS Excel, Word, and PowerPoint. - Excellent English communication and facilitation skills. - Flexibility to work in shifts, including night shifts. General Requirements: - Work Mode: Work From Office (WFO). - Immediate joiners preferred or 30 days maximum notice period. - Comfortable with night shifts. - Excellent verbal and written communication skills are mandatory. Interview Process: - HR Screening - Communication Test - V&A Round - OPS and Presentation Round If you are excited to join us, call or drop your CV at 9087726632 today! Job Types: Full-time, Permanent Benefits: - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: - Evening shift - Fixed shift - Monday to Friday - Night shift - UK shift - US shift Additional Benefits: - Joining bonus - Performance bonus - Yearly bonus Education: Bachelor's (Required) Experience: - Process Training-International: 1 year (Required) Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 21/07/2025,

JobSense Training & Placement Institute offers a variety of courses tailored to meet industrial requirements, encompassing programming languages like C, C++, Java, and Python. The primary objective is to assist individuals in achieving their programming aspirations and fostering avenues for future progression. As a full-time Technical Trainer based at Jobsense Training & Placement Institute in Indore, you will be entrusted with conducting technical training sessions, formulating training programs, and offering assistance to trainees within a classroom environment. To excel in this role, you should possess proficiency in technical training and training & development, along with adept communication skills. Prior experience in training methodologies, coupled with a knack for strong presentation and interpersonal skills, is essential. The capability to tailor training techniques to accommodate diverse learning styles is crucial. A Bachelor's degree in a relevant field is mandatory, while prior experience as a Technical Trainer would be advantageous. This is a full-time, permanent position that necessitates on-site presence at the institute in Indore.,