672 Training Management Jobs - Page 8

Achieving sales targets Increase in number of CIFs / active branches Training CIFs Arranging training programs for CIFs on products and selling skills Increasing productivity of CIFs Relationship Management at Regional/Branch level Skills Good communication and Sales Skills Qualification Graduate

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Learning Manager is responsible to ensure the smooth and efficient running of the Personnel Department in the Human Resources Division. QualificationsIdeally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Minimum 2 years work experience as Training Manager or Assistant Training Manager in larger operation. Good presentation, administrative and interpersonal skills are a must.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations Qualifications Ideally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Minimum 2 years work experience as Training Manager or Assistant Training Manager in larger operation. Good presentation, administrative and interpersonal skills are a must.

Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

Since this is a Learning Experience Leader post, wed need someone who already has the experience to even call themselves one. So if you have at least 1-2 years of working experience in the related field (training or teaching experience in customer service) along with minimum qualification as a college or vocational school graduate, then youre qualified! Walk in date: From- 6 March to 7 March

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

We're Hiring: Full-Time / Freelance Trainers Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Karishma at 8433973130 Let’s build something great together!

Responsibilities : - Help managers complete daily tasks (e.g. implementing new policies) - Understand each department's (e.g. Marketing, Sales) daily processes and goals - Provide administrative support (e.g. data entry) - Get familiar with personnel duties - Participate in company's strategic planning - Help managers in evaluating performance (e.g. writing reports, analyzing data) - Keep track of business revenue - Research ways to increase profitability and lower risk - Create and give presentations Requirements and skills : - Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.) - Comprehensive knowledge of MS Office - Strong verbal and written presentation skills - Excellent math and computational ability - Effective communication skills A degree in Management or Business

We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. During your traineeship, you'll learn how to identify and apply important strategies and business processes. You'll get to know the nuts and bolts of our company's functions and operations and you'll support our management team with daily tasks such as allocating budget and crafting performance reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have. If you're excited with our company's vision and want to start the path of becoming one of our future leaders, we'd like to hear from you. Responsibilities : - Help managers complete daily tasks (e.g. implementing new policies) - Understand each department's (e.g. Marketing, Sales) daily processes and goals - Provide administrative support (e.g. data entry) - Get familiar with personnel duties - Participate in company's strategic planning - Help managers in evaluating performance (e.g. writing reports, analyzing data) - Keep track of business revenue - Research ways to increase profitability and lower risk - Create and give presentations Requirements and skills : - Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.) - Comprehensive knowledge of MS Office - Strong verbal and written presentation skills - Excellent math and computational ability - Effective communication skills A degree in Management or Business Management trainees will study the functioning of the organization and contribute through participating in and recommending changes to the functioning of the teams that they join. MTs will be hired across the many functions at Aliens Group such as strategy, marketing, sales, CRM, finance, HR and construction. They will help in formulating the strategy for the effective functioning and scaling up of the organization. They will observe the functioning of the organization and recommend structural or process changes to improve the functioning and the scaling up of the organization. Applicants need to be recently graduated (2022 batch) alumni of the IIMs. Candidates with a CAT score of 99%-ile or more will be given preference.

Sunrise Sports And Fitness is looking for Boot Camp Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

- Understand and closely analyze the customer's requirements - Responsible for entire pre-sales function, from leads handling to ensuring site visits - Coordinating with sales team after site visits and updating & maintaining daily/weekly and monthly reports in excel - Follow-up with customers & managing database of leads allocation; regular follow-up & achieving high sales conversions - Ensure timely updates on the sales pipeline on the system. Submit any other reports and updates as required by the reporting manager - Preparing sales plan and responsible for supervision of overall sales activities - Expanding customer database manifold and maintaining potential customer data bank - Achieving high sales target and managing collections from customers - Pitching unique features of the project/product to potential customers and ensuring closures - Initiating sales from pre-launch stage to final closing with a high customer satisfaction score - Coordinating with customer service for documentation and a smooth handover for Sales

We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. During your traineeship, you'll learn how to identify and apply important strategies and business processes. You'll get to know the nuts and bolts of our company's functions and operations and you'll support our management team with daily tasks such as allocating budget and crafting performance reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have. If you're excited with our company's vision and want to start the path of becoming one of our future leaders, we'd like to hear from you. Responsibilities : - Help managers complete daily tasks (e.g. implementing new policies) - Understand each department's (e.g. Marketing, Sales) daily processes and goals - Provide administrative support (e.g. data entry) - Get familiar with personnel duties - Participate in company's strategic planning - Help managers in evaluating performance (e.g. writing reports, analyzing data) - Keep track of business revenue - Research ways to increase profitability and lower risk - Create and give presentations Requirements and skills : - Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.) - Comprehensive knowledge of MS Office - Strong verbal and written presentation skills - Excellent math and computational ability - Effective communication skills A degree in Management or Business Management trainees will study the functioning of the organization and contribute through participating in and recommending changes to the functioning of the teams that they join. MTs will be hired across the many functions at Aliens Group such as strategy, marketing, sales, CRM, finance, HR and construction. They will help in formulating the strategy for the effective functioning and scaling up of the organization. They will observe the functioning of the organization and recommend structural or process changes to improve the functioning and the scaling up of the organization. Applicants need to be recently graduated (2022 batch) alumni of the IIMs. Candidates with a CAT score of 99%-ile or more will be given preference.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

To maintain department cleanliness. To determine internal and external QEHS issues as well as needs and expectations of relevant interested parties and monitor the same. To implement QEHS policy & objectives. To ensure participation and consultation of worker. Ensure use of PPE. To identify & communicate incidents, QEHS nonconformities, investigate and take corrective actions on the same. To ensure work permit system during maintenance activities. To implement QEHS continual improvement projects at site and monitor. To ensure disposal of waste. To prepare and review departmental SOPs & load final SOPs in ENSUR. To prepare and review departmental documents. To Coordination, Monitoring and controlling of departmental activities as per cGMP norms. To get optimum productivity within specified quality by effective utilization of available resources so as to deliver the product as per market requirement. Responsible for providing quality product and maintaining quality system of company. Ensuring avoidance of breach of data integrity at all the levels. Ensuring implementation of effective sanitation activities at all the levels. To allocate manpower. Verification of raw materials and packing materials. To check and monitor the dispensing, granulation and compression and Coating activities in the department as per plan. To update departmental documents and records. To do online completed batches entries and close process orders in SAP system. To impart training to the operators and workers and maintain records. To maintain inventory of machine accessories and change parts and miscellaneous items required in granulation and compression department. To train workmen and subordinates. To give requisition of BMRs and BPRs to the QA department. To check the raw material and packing material availability in SAP. Intimate material shortages to planning department. To Update KPIs. To investigate and find out root cause analysis of any identified problem. To report near miss incident to Human resources and safety department. To make a plan of manpower requirement to meet the expected output and delivery schedules under the guidance of HOD. To utilize man, machine and material including natural resources like Electricity, Water, Steam and Compressed air to get higher productivity. To ensure proper segregation of material, quality of products, cleanliness of machines, walls, flooring, ceiling, windows, and scrap area. To improve product quality and productivity. To co-ordinate with QA, QC, Stores, HR, IT, EHS and Engg. Department. To ensure compliance to the safety measures. To ensure that preventive maintenance of the machines done by maintenance department. To complete monthly production plan. To do monthly verification of weighing balances. To coordinate to external party to do quarterly and yearly calibration of instruments. To impart training to the workmen and operators for GMP, Personal Hygiene and SOPs, Processes and Company Policies. Preparation of Documents for ISO 9001:2015, 14001:2015 & 18001:2007 & its Compliance. Authorised to prevent improper workplace conditions. Authorized for reporting of Hazards, Incident, accidents and near Miss Reporting. Authorized to prepare OH&S performance document. Responsibilities To review stage wise Batch Manufacturing Record. Qualifications B Pharma

Roles and Responsibilities : - Understand and closely analyze the customer's requirements - Responsible for entire pre-sales function, from leads handling to ensuring site visits - Coordinating with sales team after site visits and updating & maintaining daily/weekly and monthly reports in excel - Follow-up with customers & managing database of leads allocation; regular follow-up & achieving high sales conversions - Ensure timely updates on the sales pipeline on the system. Submit any other reports and updates as required by the reporting manager - Preparing sales plan and responsible for supervision of overall sales activities - Expanding customer database manifold and maintaining potential customer data bank - Achieving high sales target and managing collections from customers - Pitching unique features of the project/product to potential customers and ensuring closures - Initiating sales from pre-launch stage to final closing with a high customer satisfaction score - Coordinating with customer service for documentation and a smooth handover

Roles and Responsibilities : - Understand and closely analyze the customer's requirements. - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities. - Expanding customer database manifold and maintaining a potential customer data bank. - Achieving high sales targets and managing collections from customers. - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps. - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance. - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building.

Looking for a Placement Coordinator to connect with companies, share job openings, schedule interviews, and maintain placement records. Must have good communication & follow-up skills. Remote work.

Good Knowledge ofInsurance Product, regulations & Salestechniques specially Life Insurance.Designing training materials Experience of delivering Training program to a group of Insurance Professionals Willing totravel AcrossMaharashtra.Hr-8530014622

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Assistant Manager – Financial Planning and Analysis We're looking for Record to Report Professional, having technical depth in accounting functions, financial statements Responsibilities In this role, you will be responsible for all the activities related to month end closing activities. • Should have sound FP&A knowledge • Work Independently or take minimum support on reporting activities • Experience in ERP is a requirement (Oracle desirable) • Good Interpersonal Skills • Able to handle all FP&A quires with minimum support • Perform variance analysis, write commentaries on actuals vs forecast / budgets to identify the key drivers and help the business to make decisions. • Analyze and monitor company expenses, revenue, identifying trends, variances, and opportunities for cost savings. • Develop, manage, and update expense budgets and forecasts, ensuring alignment with organizational goals. • Prepare detailed financial reports and presentations for senior management, highlighting key insights, commentaries and recommendations • Work closely with various departments to gather expense data, provide financial guidance, and support expense-related initiatives. • Explaining the causes of different cost heads of the various functions and assisting in communicating these to the Onshore partners. • Identify and implement process improvements to enhance the efficiency and accuracy of expense management activities. • Internal and External Audit • SOX Compliance Qualifications we seek in you Minimum qualifications • B. Com Graduate • Excellent Financial Planning and Analysis & Reporting experience Preferred qualifications • Candidates with CA Inter degree & relevant experience in FP&A • Chartered Accountants (CAs) • Excellent comm. skills – Verbal & Written • MS Excel & Oracle knowledge is helpful • IBM Cognos TM1 working experience • Client handling experience Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of a Management Trainee, Accounts Payable We are looking for someone who can handle the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You are a Finance and Accounting Subject Matter Guide with relevant experience in accounts payable process. Responsibilities In this role, you will be responsible for all the activities related to accounts payable, which include: • Calculating, posting business transactions, processing invoices, verifying financial data for use in maintaining accounts payable records, and providing other clerical support necessary to pay the obligations of the organization • Review invoices and requisitions for satisfactory payment approval • Verify and calculate all extensions and totals on invoices (calculating and taking discounts when applicable) • Check vendor files for any previous payments and assign voucher numbers. Prepare vouchers listing invoice number, date, vendor address, item description, amount and coding per accounting policies and procedures • Identify & implement AP improvements Qualifications Minimum qualifications • B.Com Graduate • Relevant Experience Preferred qualifications • Good interpersonal skills • Excellent SME knowledge of accounting concepts • Good knowledge on MS Excel and Word. • ERP knowledge like SAP, PeopleSoft will be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Order to Cash We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. • Validate the Purchase Order (PO) requests from to bill the order. • Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications • B.Com Graduation (MBA – Finance preferred) • Meaningful experience in Order to Cash Preferred qualifications • Very Good Written and Verbal Interpersonal skills • Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

SUMMARY The Field Training Manager (FTM) is responsible for managing a team of field training officers and for developing, administering, and facilitating training curriculum for a variety of audiences using adult learning strategies and experiential learning opportunities for the Datacenter Physical Security program. The FTM will deliver training as well as manage Field Training Officers (FTOs). Training is highly varied and is delivered in a variety of forums including in-person and web based, both domestically and internationally. The role also requires assigning and reviewing training, documentation, preparation, maintenance, and presentation of training reports, metrics to members of the operational management team and the client, as well as assisting with new employee onboarding. The FTM will also engage in wider security projects across the program as a subject matter expert. LOCATION: Open to - Hyderabad/ Pune / Chennai as well ESSENTIAL FUNCTIONS Manage an assigned team of FTOs and lead the team toward operational goals and training deliverables. Consult Regional Security Managers to determine trends and regional training needs. Plan, prepare, and facilitate training in conjunction with FTOs for security officers, supervisors, site-based management teams, and Headquarters-based teams on security functions, processes, responsibilities, technologies and more, considering variances in cultural learning styles and time zones. Travel domestically and internationally for up to 40% of the time. Develop, edit, and facilitate training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities, courses, manuals, instructor led PowerPoint presentations, and written assessments. Maintain a documentation review cycle to ensure content remains accurate and up to date with processes and procedures and Datacenter Physical Security branding. Serve as training team representative on projects with operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy, usability, and procedural requirements. At the direction of the Regional Training and Development Manager, assign training in the Core Training Plan and the Securitas Learning Management System. Conduct weekly, monthly, and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports. Complete site visits and in-person training throughout the region and globally if required. Perform tasks and duties of a similar nature and scope as required for assigned office. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. EDUCATION/EXPERIENCE : Bachelors Degree and 3 years o f training related experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 3-5 years of experience in training program development and implementation or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 1-3 years of management experience. Bachelors degree in training, education or a related field preferred. Proficient in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel. Experience working in security, military, or law enforcement a plus. MINIMUM HIRING STANDARDS : Must be at least 18 years of age. Must have a reliable means of communication. Must have a reliable means of transportation (public or private) Must have the legal right to work in the country where the position is located. Must have the ability to speak, read, and write English. Must have a High School Diploma or equivalent. Must be willing to participate in the Companys pre-employment screening process, including drug screen and background investigation. SPECIAL REQUIREMENTS Have a current passport or be able to obtain one. Able to travel (international or domestic, as required) approximately 40% of the time, occasionally with limited notice. Able to work evening or weekend hours when required, such as during an emergency or high-priority event. BENEFITS Work on a prestigious multinational client account Competitive compensation package on offer Flexible, Hybrid working Enjoy travel around the APAC region Ongoing training, leaning and development Excellent career development opportunities - we value promoting from within! Supportive and collaborative team culture Be part of a rare and exciting opportunity in a fast-paced industry with enormous growth potential.

JOB DESCRIPTION Delivery Management Manage Global Mobility Operations for all verticals for Services Manage delivery of all relocation services, including; Move management City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance to IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with IOS team and ensuring client satisfaction. Liaising with internal/external stakeholders for executing effective operations and implementing procedures and service standards for business excellence Achieve operational targets Customer Service Regularly evaluate services provided to the client to ensure cost effectiveness and client satisfaction. Ensure the delivery of quality relocation services by reviewing customer service feedback scores and procedures Attend client reviews. Monitor performance of service delivery, making sure all deliverables are on time and compliant Ensure all customer grievances are addressed and resolved Vendor development & Evaluation Ensure continuous and consistent communication with assignees and third party vendors Empanel/tie up and negotiate with various external vendors (real estate brokers, school admission team, hotels etc.). On going monitor the performance and delivery quality of vendors Monitoring & Documentation Responsible for timely completion of Relotracker by accountable team members Ensure all documentation and reporting is up to date and accurate through regular review Team Management Delegate and supervise work among the team Performance evaluation & assessments Training & Quality Management Responsible for targeting 100% excellence quality rating with all clients and RMC Monitoring the quality of services rendered through quality calls Conduct training for new hires and refreshers training for existing employees in the areas of customer service, new processes, systems etc. Identify and design process training needs, design curriculum including assessment methods and individual learning measurements Support the implementation / leverage of best practices across to ensure process improvements throughout IOS Be a operations process owner and implement Lead efforts to implement process control and management measures such as Process mapping, designing, documentation, metrics, monitoring systems and process ownership. Conduct periodic audits and develop audit plan for improving the operational efficiency.