993 Training Management Jobs - Page 35

Identify training and development needs through job analysis, performance appraisals, and regular consultation with department heads and HRBPs. Design and implement learning strategies and programs that align with organizational goals. Develop and deliver a range of learning and development programs, including leadership training, soft skills development, compliance training, and technical upskilling. Monitor and evaluate the effectiveness of training programs and adjust as necessary to ensure high-quality learning outcomes. Collaborate with external vendors and trainers where needed and evaluate their performance and offerings. Drive employee engagement initiatives related to learning and growth. Manage the Learning Management System (LMS), including content uploads, reporting, and learner tracking. Create and manage the L&D budget, ensuring cost-effective training solutions. Support succession planning and leadership development initiatives. Measure ROI and impact of training programs through feedback, assessments, and performance improvement. Promote a culture of continuous learning across the organization.

The Nokia NI business group is currently in search of a skilled professional in IP training and certification to enhance our IP network learning program. The ideal candidate will be instrumental in the delivery of IP and NSP classes which cover course content and labs. This role requires the delivery of content to a diverse audience, comprising customers, partners, and Nokia employees, through both virtual and in-person interactions. You have: Bachelor's or Masters degree in Computer Science, Software, or related technology discipline or equivalent experience. 10+ years of experience in working with IP and/or Optical networks Experience in working with other business units such as IT, corporate security, and 3rdparty vendors such as HP. Fluency in English and French. Both written and verbal, are required. Experience in IPN technical support, R&D, PLM, NPI, Professional Services, or equivalent roles. It would be nice if you also had: Relevant work experience with a telecommunications equipment vendor or service provider is an asset. Nokia Service Routing Certification (NRS-II/ SRA), Cisco Certification (CCIE Routing & Switching or Service Provider), and/or Juniper Certification (JNCIP/JNCIE), or equivalent experience. You will serve as a technical subject matter expert and will be responsible for delivering classes in Virtual Environment and face-to-face. You must travel up to 50% of the time to deliver training and support clients. Evaluating training programs on an ongoing basis by collecting feedback from customers and working with the Communications team to ensure maximally effective training programs. You will review the content material and provide feedback to the content developers.

Ensuring annual budget plan adherence of all administrative related services to the entire factory Ensuring availability of infrastructure related services like workstation, computer/ laptop, intercom, mobile connection, etc. to all employees Ensuring adherence to norms and policies in terms of new joining facilities like payment for shifting, allotment of car with respect to companys car policies, etc Ensuring smooth joining process of new employee by providing him/her all the services entitled to him according to his grade and the policy Ensuring proper management of travel related services to all employees in terms of local taxi, flight, bus, train, hotel, guest house bookings, etc Ensuring proper colony management, housekeeping, horticulture, and maintenance of other facilities like wash rooms, cabins, halls, discussion rooms, etc Adherence to and Implementation of OHSAS , Sustainability, ESOPS and EMS Guidelines and Principles and Preparation and Maintenance of all necessary documents Critical Skills Sets : Application Knowledge of Sales, Service and Marketing processes Quality Core Tools - SPC, FMEA, MSA, APQP, PPAP and Process Validation etc. Application knowledge of QC Tools and Basic Statistics as well as advanced statistical tools and techniques Standardization (DWM, System Development and Policy Management) Business Lean Auditing and Assessment Skills (Preferably an IMS Auditor) Data Analytics and Business Tools Learning Enabler (Training Management, Influencing and Facilitation Skills) Good Communication and Presentation Skills and ability to work across hierarchies Experience 5 to 8 yrs. Industry Preferred Qualifications Graduation General Requirements

Rostering of Faculty, Batch Formation, Monthly Faculty Meet, Course ware distribution, Student Grooming Check Maintain Good Relations with Airlines, Hotels & Travel Agency Ensure smooth placement drives, create new clients SIPS 9793664477 Required Candidate profile Female ageing 25-35 with 4-8 Yrs. exp in a similar position in a Training Institute Local Travel required Pleasing personality & excellent communication skills

The GHRI-NPT Manager is responsible for overseeing and optimizing HR processes related to background verification, employee onboarding, and trainings for Field Level Engineer Globally, to ensure compliance, efficiency, and a seamless experience This role will also track and measure operational effectiveness using key performance indicators (KPIs), Reports to: [GHRI Director] Key Responsibilities Background Verification (BGV): Develop and manage the background verification process, ensuring compliance with company policies and local regulations, Work with third-party BGV vendors and internal stakeholders to conduct criminal record checks, employment history verification, and credential validation for field technicians Review verification reports and escalate discrepancies or red flags for further investigation, Implement a risk assessment framework to review verification results and flag high-risk hires, Maintain detailed records of all verification reports and ensure data privacy compliance, Regularly evaluate and improve the BGV process to reduce turnaround time, Employee Onboarding Manage the onboarding process for field engineers, Oversee the end-to-end onboarding process, ensuring a positive and engaging experience for new hires, Ensure all pre-employment checks, offer letters, contracts, and documentation are completed before the joining date, Conduct orientation sessions and introduce new employees to company policies, culture, and teams, Collaborate with IT, Admin, and Payroll teams to ensure a smooth transition for new hires, Continuously refine the onboarding program based on employee feedback and HR best practices, Training and Development: Ensure compliance with mandatory training programs (e-g, compliance, safety, diversity & inclusion), Develop a compliance training calendar, ensuring adherence to industry regulations, Develop and implement training programs aligned with business needs and employee development goals, Work with internal training team to deliver high-quality learning experiences, Track and measure training effectiveness using post-training assessments and employee feedback, HR Operations & Compliance: Maintain systems and records, ensuring data accuracy and confidentiality, Ensure HR policies related to BGV, onboarding, and training are up to date and compliant with local labour laws Support HR automation initiatives to improve operational efficiency Collaborate with other HR teams to drive continuous improvements in processes, Collaborate with payroll and finance teams to streamline compensation for field staff, including travel allowances and overtime payments, Key Performance Indicators (KPIs) Background Verification KPIs: BGV completion rate: % of new hires with successfully completed verifications, BGV turnaround time: Average time taken to complete verification BGV discrepancy rate: % of candidates with discrepancies in their background checks, Onboarding KPIs: Time to onboard: Average time from offer acceptance to fully onboarded employee New hire satisfaction score: Feedback rating from new employees on onboarding experience Onboarding process completion rate: % of employees who complete all onboarding steps within the timeline. Training KPIs: Training participation rate: % of employees attending scheduled training Training effectiveness score: Feedback score on training sessions Skill improvement rate: % of employees showing improvement post-training assessments Qualifications & Skills Bachelor's/ Masters degree in HR, Business Administration, or a related field 8+ years of experience in HR operations, with expertise in background verification, onboarding, and training Strong understanding of global labor laws and HR compliance Experience working with HRMS tools and background verification vendors Excellent organizational, communication, and stakeholder management skills Data-driven mindset with the ability to analyse and report HR metrics Technical degree will be an added advantage

This role responsible for creating skill matrices, mapping competencies, coordinating internal stakeholder training, developing behavioral training programs, and designing effective content. Required Candidate profile Bachelor's degree in human resources, Organizational Development, Engineering or a related field. Preferably 2 years within a manufacturing or industrial environment.

Job description Plan, coordinate, and deliver induction programs for new joiners to ensure smooth onboarding and cultural assimilation. Prepare, propose, circulate, and implement the annual training calendar; monitor departmental compliance and escalate deviations as necessary. Design and develop training modules tailored to the needs of various employee segments, ensuring effective knowledge transfer and skill enhancement. Plan and coordinate both internal and external training programs for employees across all levels. Conduct training needs analysis using multiple methodologies to identify skill gaps and developmental requirements. Process documentation and coordinate participation in external training programs, industry conventions, and professional conferences. Oversee and facilitate training, summer placements, internships, and academic projects undertaken by students from professional institutions. Maintain comprehensive training records and generate MIS reports for top management review. Monitor and ensure adherence to the annual training budget, highlighting variances and optimizing cost efficiency.

Conduct FM staff training (HK, soft skills), Create training materials, Monitor effectiveness, On-site training sessions.

Roles and Responsibilities Design and Delivery of Training programs for our Sales team and follow up of development goals to ensure that actual transformation happens. Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills. On job training/Induction training at regular intervals. Conduct Training need and analysis and prepare training calendar for the entire team. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainers must be capable of counseling and coaching and improve. performance our sales/presales personnel. Collaborating with management/Director HR to evaluate the companys training requirements Desired Candidate Profile Graduate with 5-12 years of experience in Sales training. Strong knowledge of residential sales, property sales, real estate marketing, insurance, finance & banking concepts. Excellent communication skills for effective client interaction and negotiation. Expert in PPT. Ability to work independently with minimal supervision while meeting targets. Location :- Chennai Qualification:- Graduation Mandatory Note:-Immediate joiners preferred Interested candidates email your resume to Vinoth J HR G Square Email : vinoth@gsquarehousing.com

Roles and Responsibilities Manage training programs for sales teams, including designing and delivering product trainings, sales enablement materials, and performance coaching. Collaborate with cross-functional teams to identify training needs and develop targeted solutions that drive business results. Ensure all training activities are aligned with organizational goals, objectives, and regulatory requirements. Desired Candidate Profile 3-5 years of experience in Learning & Development or related field. Strong understanding of health insurance industry trends, products, and regulations. Proven expertise in Sales Training, Product Training, LMS administration, Training Management, and Performance Coaching. Interested candidates can share their resumes via email directly at Azhar.uddin@careinsurance.com

Nursing Tutor Offer personalized tutoring sessions to nursing students, both individually and in groups Assist students with understanding nursing theories, clinical practices, and exam preparation Provide constructive feedback on assignments and assessments Foster an engaging and supportive learning environment Collaborate with faculty to align tutoring with course objectives and learning outcomes Stay up-to-date on nursing practices, trends, and educational methods For More details Call 8170018581 or send your CV to hrd@sharanyahospital.com Please mention your specialization in the subject line

Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly Training target Monitor team performance and provide regular coaching, feedback & training to drive improvements Min 1 year on paper as Trainer mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

Aga Khan Rural Support Programme (India) is looking for Trainers/Master Trainers to join our dynamic team and embark on a rewarding career journey Design training modules and deliver sessions Evaluate trainee performance and provide feedback Mentor new trainers and standardize practices Continuously update learning content

NATIONAL HOSPITAL is looking for NURSING TUTOR to join our dynamic team and embark on a rewarding career journey Develop and deliver nursing curriculum and training programs Mentor and guide nursing students in clinical practice Evaluate student performance and provide constructive feedback Stay updated with the latest nursing practices and standards Collaborate with healthcare professionals to enhance training programs

Work Responsibilities: Managing Training Coordination for regional training programs (Interact with Global counterparts to understand the training coordination requirements) Coordinate with facilitators to check their availability and book them for training dates Create Events (Classes) on the internal LMS and monitor change in registration numbers for the various events / classes and communicate to all relevant parties involved (Office Services, Facilitator etc) Keep regional L&D Leaders & Talent Managers informed with relevant training updates Collect attendance sheet post class completion and record attendance accurately Recording and documentation of training feedback post workshop completion and share results with facilitators Interact with external facilitators / book external training venues (as reqd, when required) Coordinate training logistics (Both Virtual and Classroom) including training materials (PG, FG, Handouts, Activities) and logistics (If classroom) - venue, food, presentation deck, handouts have been prepared prior to the training. Effective management of class cancellation/s in line with Global WTW L&D policies (Informing facilitator, participants and office services) Set up and host WebEx training sessions to support business initiatives as and when needed Maintain an accurate calendar of events and MI of - classes, participation and feedback Manage L&D related queries from learners, HR partners, managers etc. in ServiceCentral / Willis Academy Mailbox and respond / escalate as appropriate Follow Global L&D processes and procedures and maintain accurate process documentation Role Requirements: Conduct peer to peer review, and provide cover during absences and scheduled holidays Maintain effective relationship with key clients including HR department, Practice Administrators and WTW colleagues Provide support to the Global Talent Management team as required Self-Manage SLAs to deliver timely results Undertake initiatives to bring process improvements in the area managed Assist in transition of more work to India as and when required Qualifications Qualification: Post-graduation in HR would be preferred. Experience (0 to 2years): L&D Administration and/or HR Shared Service Centre will be preferred. Essential Requirements: Strong written communication (English) Strong verbal communication (English) Attention to Detail Other Skills: Ability to plan, prioritise workload and take initiative to support the internal clients Ability to use own initiative but work under instruction (as required) Ability to work as part of a team and alone with a can do attitude and maintain good working relationships with colleagues across HR and within the organisation Ability to provide a high standard of customer care Methodical and organised approach Analytical skills are desirable Flexible and adaptable to changes Working knowledge of Excel and Word will be preferred.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience8-10 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency

Job Title:Trainer Experience0-3 Years Location:Chennai, Mumbai, Nagpur, Chandigarh, Bengaluru. : Trainer Location - Chennai,Mumbai,Nagpur,Chandigarh

Job TitleTrainer Experience5-9 Years Location:Chandigarh, Nagpur, Chennai, Hyderabad : RESPONSIBILITIES Deliver training on the English program delivery and methodology to the teachers of schools that have adopted the program. Conduct regular support visits to the assigned schools, monitor sessions, and provide feedback for improvement to the government/school management. Manage the school's delivery and effectiveness of the program in the geography assigned and ensure positive feedback. Build relationships and maintain good rapport with the government department and functionaries. Generate timely project reports and documents, ensuring effective communication between the company and the respective government or school partner(s). Qualification: Excellent communication and presentation skills. Strong fluency in English and Hindi language. Experience in project management and coordination is preferred. Location - Chandigarh,Nagpur,Chennai,Hyderabad

Job Title: Market Research Analyst - Automotive Industry Location: Pune Job Description: Seeking a Management Representative for Quality to oversee compliance, maintain standards, manage audits, and drive continuous improvement initiatives. Required Candidate profile Experienced Quality Management Representative having experience in automotive Strong in ISO standards problem-solving leadership.

Objective / Purpose of duty To effectively handle daily volumes ensuring team meets agreed service level agreements. Interactions with on-shore counter parts Role & responsibilities Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Preferred candidate profile 1. Knowledge of ERPs and Learning Management System Preferably Cornerstone on Demand 2. Must possess strong knowledge LMS Administration 3. Prior HR transition experience 4. Maintaining trackers 5. Performing regular RCAs Adherence and regular revival of HRSS SOPs

Role Summary Lead the design, implementation, and evaluation of learning strategies that drive individual and organizational growth. Partner with business leaders to identify skills gaps and deliver high-impact development solutions. Foster a culture of continuous learning aligned with company goals and values. Key Responsibilities Develop and execute the overall L&D strategy in alignment with business objectives. Conduct training needs assessments across teams and functions. Design, implement, and evaluate learning programs (onboarding, technical, leadership, soft skills). Oversee the creation and delivery of learning content (in-person, virtual, self-paced). Partner with internal stakeholders and external vendors to deliver high-quality training solutions. Implement and manage Learning Management Systems (LMS) and ensure up-to-date content availability. Monitor training effectiveness using KPIs and feedback to improve learning outcomes. Champion initiatives in leadership development, succession planning, and career pathing. Promote a learning culture through mentoring, coaching, and knowledge-sharing initiatives. Ensure all training activities comply with internal policies and external regulations. Requirements 5+ years of experience in Learning & Development or Organizational Development. Proven experience designing and delivering training programs across various levels. Strong understanding of adult learning principles and instructional design methodologies. Proficiency in using LMS platforms and digital learning tools. Excellent communication, facilitation, and stakeholder management skills. Ability to analyze data to measure learning effectiveness and ROI. Bachelor's degree in Human Resources, Education, Organizational Psychology, or a related field. Preferred Qualifications Experience in a fast-paced, high-growth, or technical environment (e.g., renewables, tech, engineering). Certifications in L&D, coaching, or instructional design (e.g., CPTD, ATD, Kirkpatrick, etc.). Familiarity with change management and employee engagement strategies.