37 Training Facilitation Jobs - Page 2

Role & responsibilities Job Summary: We are seeking a dynamic and strategic Learning & Development (L&D) Manager to lead the development, implementation, and continuous improvement of training programs across our fashion retail and/or hospitality operations. This role will play a critical part in enhancing employee performance, customer experience, and leadership capability to support business growth. Key Responsibilities: Learning Strategy & Program Development: Design and implement comprehensive L&D strategies aligned with business goals. Develop role-specific training programs for retail staff, hospitality teams, and corporate employees. Collaborate with department heads to identify learning needs and performance gaps. Training Delivery & Facilitation: Lead in-person and virtual training sessions across locations. Oversee onboarding and induction programs for new hires. Facilitate workshops on leadership, customer service, product knowledge, and soft skills. Talent Development & Succession Planning: Build and manage high-potential employee development programs. Support career pathing initiatives and internal mobility efforts. Partner with HR to track development plans for future leaders. Learning Technologies & Content Creation: Implement and manage LMS (Learning Management System). Develop engaging content using tools like Articulate, Canva, or video editing platforms. Stay updated with learning trends, particularly in retail and service excellence. Metrics & Reporting: Define and track KPIs for L&D programs (e.g., knowledge retention, sales uplift, service ratings). Generate reports on learning effectiveness and ROI. Use feedback to continuously improve program impact. Qualifications & Experience: Bachelors or Master’s degree in HR, Education, Organizational Development, or related field. 5–8 years of experience in L&D, preferably in fashion retail , luxury , or hospitality . Proven success in developing and executing scalable training programs. Strong presentation, communication, and interpersonal skills. Familiarity with e-learning platforms and instructional design tools. Experience working in a fast-paced, customer-focused environment. Key Competencies: Strategic thinking and business acumen Passion for people development and customer experience Strong stakeholder management and influence Project management and organizational skills Creativity and adaptability Desirable: Certifications in L&D / Training (e.g., CIPD, ATD) Exposure to brand experience training or luxury retail/hospitality standards Multilingual skills (based on regional needs)

As a Senior Learning and Development Specialist, you will play a crucial role in leading the learning and development initiatives for our organization. Your responsibilities will involve assessing training needs, designing and delivering impactful learning programs, and fostering a culture of continuous development that aligns with our business goals. You will be required to conduct skill gap analysis across various departments such as Sales, Support, Operations, and Leadership. Your expertise will be instrumental in designing, developing, and implementing comprehensive training programs through various mediums including classroom, online, and blended learning approaches. Additionally, you will spearhead onboarding, upskilling, and leadership development initiatives to enhance the skills and capabilities of our employees. In this role, you will be responsible for evaluating the effectiveness of training programs using key performance indicators (KPIs), feedback mechanisms, and performance metrics. Collaboration with department heads to ensure that training efforts are aligned with the strategic objectives of the organization will be essential. You will also be tasked with managing external training vendors or tools as necessary and creating frameworks for career pathing and succession planning. To succeed in this position, you should possess a Bachelor's or Master's degree along with at least 5 years of experience in learning and development or corporate training, preferably in industries like Ed-Tech or other fast-paced sectors. Your expertise in instructional design, training facilitation, and learning management system (LMS) management will be highly valued. Strong communication, presentation, and stakeholder management skills are essential, along with a keen analytical mindset to track training return on investment (ROI) and effectiveness. Preferred qualifications include certifications in Learning and Development, Instructional Design, or Organizational Development (e.g., CPTD, ATD, or similar) and prior experience in managing a team or an L&D function. In return, we offer a competitive salary, leadership opportunities, a learning budget, access to premium tools, and the chance to work with a dynamic and fast-growing organization. This is a full-time, permanent position with day and morning shifts, yearly bonuses, and the work location based in Noida, Uttar Pradesh. If you are passionate about driving learning initiatives and shaping a culture of continuous development, we invite you to apply for this exciting opportunity.,

The State Program Coordinator will manage the implementation of ARMMANs Kilkari and Mobile Academy programs across Andhra Pradesh. The role involves coordination with state government officials, internal teams, documentation, and monitoring of all program activities. Roles and Responsibilities Lead program implementation in line with ARMMAN's mission and vision Coordinate with Regional Manager, Program Officers, and government stakeholders Ensure timely execution of project work plans and activities Collect field data and feedback for program improvement Prepare meeting agendas, take minutes, and circulate timely reports Support IEC/BCC initiatives and documentation processes Coordinate field visits, logistics, and documentation of financial records Handle reporting, communication, and follow-up on all assigned program tasks Assist with procurement, file maintenance, and internal communication Submit detailed field visit reports and support communication deliverables Qualifications Skills Masters degree in Social Sciences, Public Health, Humanities (preferred) 57 years of experience in public health projects, field implementation, and stakeholder engagement Strong communication, documentation, and training facilitation skills Fluent in English and Telugu (written and verbal) is mandatory Technologically proficient with MS Office, data analysis, and internet applications Strong interpersonal skills and ability to work independently under tight deadlines

We are seeking a passionate and driven Learning and Development Specialist to support the growth and development of our employees through impactful learning experiences. This role will be instrumental in executing learning initiatives, delivering training sessions, supporting content development, and ensuring employees have access to engaging learning resources. The ideal candidate has a strong understanding of adult learning principles, instructional design, and a hands-on approach to employee development. Key Responsibilities: 1. Training Execution & Facilitation: Coordinate, schedule, and facilitate training sessions (in-person and virtual). Deliver onboarding programs and skill-building workshops for employees at various levels. Ensure training materials are prepared, relevant, and up to date. 2. Learning Content Development: Assist in designing learning content and training materials (presentations, guides, e-learning modules etc.). Work with subject matter experts (SMEs) to translate complex topics into clear, engaging learning formats. Customize content to suit different learning audiences and styles. 3. Needs Assessment Support: Collaborate with managers and HR to identify skills gaps and training needs. Help collect and analyze data from surveys, feedback forms, and performance metrics to support training priorities. 4. Learning Administration: Manage learning logistics including invitations, registrations, venues, and materials. Maintain accurate training records and reports. Support the administration of the Learning Management System (LMS), including course uploads, user management, and tracking completion. 5. Learning Evaluation & Improvement: Collect participant feedback and evaluate training effectiveness. Analyze data to identify trends and make recommendations for improvements. Continuously refine content and delivery methods based on learner feedback and outcomes. 6. Learning Culture Enablement: Promote awareness of available learning resources and encourage self-directed learning. Support internal campaigns and communications around learning initiatives. Champion a positive learning environment and foster a culture of continuous development. Qualifications & Experience: Education: Bachelors degree in Human Resources, Education, Psychology, Business, or a related field. Experience: 0-1 years of experience in learning and development, training coordination, instructional design, or a related role. Experience delivering and supporting training programs in a corporate environment. Skills & Competencies: Knowledge of adult learning principles and instructional design best practices. Strong facilitation and presentation skills. Excellent organizational and project coordination abilities. Familiarity with Learning Management Systems (LMS) and digital learning tools. Strong communication and interpersonal skills. Tech-savvy with proficiency in Microsoft Office and/or content development tools (e.g., Canva, Articulate, etc.).

Candidate Roles & Responsibilities: Candidate must have 11+ years of industry experience in Quality & Training domains in contact center customer service domain in banking process especially in fin crime fraud and disputes. Exposure to different improvement frameworks like six sigma lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role. Successful track record of improving performance against quality efficiency and effectiveness metrics and meeting/exceeding contractual service level performance requirements. Strong client-facing skills with excellent communication negotiation and conflict management skills. Strong Process Knowledge and Compliance to Multiple Audit procedures. Thorough knowledge of MS office tools like Power point & excel are critical for the job Experience in implementing innovative solutions and driving technologies automation. Analytical acumen and the ability to streamline complex processes. Ability to lead a team coordinate with other locations and drive standardized practices. Should meet and exceed client metrics: external & internal quality metrics should be consistently green. Drive continuous improvement program across processes.Ability to get out of the box ideas and Process Improvement Initiatives in the process. Lead Governance & performance reviews for areas driven by T&Q team. Mentor Green Belt/Yellow Belt projects. Contact Person - Hemalatha Contact Number - 9940182262 Email - hemalatha@gojobs.biz

Deliver product and process training for new hires and existing employees Develop training content Manage trg data Conduct tests etc Virtual training using digital platforms TNI and trg assessment Required Candidate profile Minimum of 2 years of experience in BPO training. Experience in real estate training is an added advantage. Strong communication and presentation skills Willingness to travel across India for training

Deliver product and process training for new hires and existing employees Develop training content Manage trg data Conduct tests etc Virtual training using digital platforms TNI and trg assessment Required Candidate profile Minimum of 2 years of experience in BPO training. Experience in real estate training is an added advantage. Strong communication and presentation skills Willingness to travel across India for training

Hiring Sr. Project Coordinator for CSS 10K FPO project at WBSRLM office. Role involves govt coordination, MIS reporting, FPO licensing & capacity building. Apply via: https://forms.gle/NmTGoJeumhFeSKkj8 Required Candidate profile Graduate/PG in Agriculture, Agribusiness, Rural Dev. or related. 3–5 yrs exp in CSS 10K FPO/FPO projects. Strong in MIS, licensing, govt liaison, and field coordination. Fluent in Bengali & English.

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques Develops and administers knowledge assessment testing Assist with QA monitoring, feedback and coaching Maintain up-to-date reporting on training progress, effectiveness and improvements Stay informed of current client products and services Interact with partners, ensuring they understand the training environment, successes and opportunities for development Manage new Trainers and Training Facilitators International Travel is Required As Training Facilitator, You Have BS/BA in Education or Business Administration or equivalent work experience preferred Knowledge of adult learning principles and the ability to implement these principles into a training curriculum 3+ years previous contact center experience preferred Experience in customer service training Experience in coaching and mentoring Knowledge of existing and emerging training methods and tools Knowledge of call center systems, ACD/IVR and performance statistics Strong verbal and written communication skills, including presentation skills Strong analytical and problem solving skills Ability to build rapport with clients and interact with team members at various position levels Ability to multitask effectively and work in a fast paced environment Ability to develop employees through positive motivation Ability to adapt to change and innovation Ability to potentially travel Skills in MS Office programs (Word, Excel and PowerPoint) Valid travel documents for international travel

Project Role : Software Configuration Lead Project Role Description : Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Must have skills : Microsoft Azure DevOps Good to have skills : A&D DefenseMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Lead, you will ensure the product delivery and integrity during the overall product lifecycle. Your typical day will involve managing processes, resources, and technologies to enhance efficiency and ensure a smooth flow of operations. You will collaborate with various teams, from development to implementation, to meet cost, quality, controls, and delivery targets, fostering a cohesive work environment that promotes productivity and innovation. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills and performance.- Monitor project progress and implement corrective actions as necessary to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure DevOps.- Good To Have Skills: Experience with A&D Defense.- Strong understanding of agile methodologies and project management principles.- Experience in integrating Azure DevOps with other tools and platforms.- Proficient in managing CI/CD pipelines and automating deployment processes. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Azure DevOps.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Deliver product and process training for new hires and existing employees Develop training content Manage trg data Conduct tests etc Virtual training using digital platforms TNI and trg assessment Required Candidate profile Minimum of 2 years of experience in BPO training. Experience in real estate training is an added advantage. Strong communication and presentation skills Willingness to travel across India for training

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Physical Site Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application functionalities with business objectives, ensuring that the solutions provided are effective and efficient. Your role will require you to be proactive in identifying areas for improvement and implementing best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Physical Site Security.- Good To Have Skills: Experience with security risk assessments and mitigation strategies.- Strong understanding of physical security systems and technologies.- Experience in developing and implementing security policies and procedures.- Familiarity with compliance standards related to physical security. Additional Information:- The candidate should have minimum 5 years of experience in Physical Site Security.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education