318 Training Development Jobs - Page 7

You will be responsible for coordinating and overseeing the labelling process (Label Change Request LCR) across multiple departments, including the Labelling Team, Supply Chain, internal and external plants, and Local Regulatory Affairs. Your primary focus will be to ensure compliance with regulatory and quality requirements/standards, manage manufacturing and logistic constraints, and implement timely packaging material changes to minimize costs and reduce write-offs. Your core responsibilities will include coordinating labelling activities for New Product Introduction in collaboration with Launch Managers to ensure timely product launches. You will also be responsible for ensuring the on-time execution of Label Change Requests (LCR) by aligning regulatory and quality requirements, technical specifications, and implementation dates. It will be crucial to guarantee that LCR implementation does not adversely affect other affiliates sharing the same products or packaging. You will lead efforts to analyze and resolve bottlenecks in the labelling process, facilitating effective communication and collaboration among stakeholders to ensure smooth and efficient operations. Conducting regular performance reviews with stakeholders to evaluate KPIs, monitor priorities, and identify continuous improvement opportunities in the labelling process will also be part of your responsibilities. Ensuring quality and regulatory compliance of labelling activities and processes in accordance with departmental procedures and applicable Abbott policies will be essential. You will also manage documentation by creating and maintaining Work Instructions and Standard Operating Procedures related to the labelling process. Additionally, you will develop and provide training for Labelling Team personnel and other stakeholders involved in the labelling processes. In terms of supervisory/management responsibilities, you will not have any direct or indirect reports. The minimum education requirement for this role is a bachelor's degree, preferably in a scientific or business discipline or equivalent. You should have a minimum of 3 years of experience in the Life Sciences business (Operations, Regulatory, Quality) and proficiency in business systems and tools, including Artwork Management System, Enterprise Resources Planning, Project & Portfolio Management solutions. Demonstrated expertise and training in GMP/GxP standards for pharmaceutical products are also required. Desired skills/experiences include exposure to international markets, excellent verbal and written communication skills in English, including presentation skills, the ability to work effectively within a complex organization, and collaborate with diverse stakeholders. Strong discipline and stress resilience, with proven experience in managing and delivering multiple tasks on time, high accuracy and attention to detail, with an understanding of the consequences of poor data quality, and strong project management skills, including issue identification, problem analysis, and solution development, are also desirable for this role.,

You will be responsible for developing and delivering effective enablement programs, collaborating with stakeholders, and delivering training to empower the Integrated Customer Growth (ICG) team to achieve their goals. Your track record should demonstrate success in sales, product and technical enablement, with experience in delivering training, developing content, optimizing sales processes, and in direct selling roles. Your delivery skills, both in-person and virtually, should be extremely strong, and you should possess the ability to think strategically and develop innovative solutions to improve sales performance. Key responsibilities include: - Focusing on SMB-EX Enablement: Drive specialized training and enablement programs focused on equipping SMB-EX teams with deep knowledge of our IT products and how to position their value effectively. - Ensuring Onboarding Excellence: Develop and execute a comprehensive onboarding program to ensure new hires are quickly ramped up and equipped with the skills and knowledge to deliver impactful results. - Designing and Delivering Training Programs: Creating and executing engaging, informative sales training sessions both in-person and virtual that align with our sales strategy and goals. - Collaborating Across Teams: Partnering with marketing, product, and enablement teams to develop high-quality collateral, presentations, and playbooks that communicate product value and sales messaging effectively. - Engaging with Sales Teams: Maintaining regular communication with ICG to gather feedback, assess needs, and ensure enablement programs evolve with team requirements. - Creating Customized Plans for Sales Leadership: Collaborating with sales leadership to identify training needs and create tailored plans that empower managers to coach and lead effectively. - Providing Ongoing Manager Support: Offering tools, resources, and strategies to ensure sales managers can reinforce best practices, drive performance, and address development needs. - Focusing on Continuous Improvement: Assessing training effectiveness through metrics and feedback, implementing improvements to enhance program impact. Qualifications: - Bachelors degree in business, marketing, or a related field; additional certifications in training and development are a plus. - 5+ years of combined experience in enablement and sales, preferably in a technology or SaaS company. - Strong delivery skills, both in-person and virtually. - Excellent communication and interpersonal skills. - Ability to stay organized and manage multiple projects simultaneously. - Strong analytical and problem-solving skills. - Ability to work independently and collaboratively in a fast-paced environment. - A proactive and adaptable mindset with a commitment to continuous improvement. Please note that this role will be based in Bangalore and requires an in-office presence.,

Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world's leading energy companies. The world is re-thinking its energy supply and energy security needs, planning for a phased transition to alternative energy sources. Petrofac is here to assist clients in meeting these evolving energy needs. This is an exciting time to join Petrofac on this journey. Are you ready to bring the right energy to Petrofac and help deliver a better future for everyone As a Maintenance Planning Lead (Contract for 6 Months Tenure) at Petrofac, your key responsibilities will include developing maintenance plans that outline preventive maintenance activities required to keep equipment and systems in good working condition. You will create schedules for maintenance activities based on equipment operating hours, production requirements, and resource availability. Coordinating with maintenance personnel to ensure timely completion of all activities to the required standards will be crucial. Maintaining accurate records of all maintenance activities, including work orders, repair history, and maintenance costs, will also be part of your role. Monitoring equipment performance and recommending modifications to maintenance plans based on equipment reliability data is essential. Ensuring compliance with Oil & Gas safety regulations and developing procedures to minimize the risk of accidents will be a priority. Analyzing maintenance costs, recommending cost-saving measures, developing training programs for maintenance personnel, participating in continuous improvement activities, collaborating with other departments to align maintenance activities with organizational goals, and proactive participation in various audit programs are key responsibilities as well. Detailed knowledge in Principals asset optimization & VSAP framework and implementing infield thereof is required. To be successful in this role, you should have a Bachelor's degree with 8 years or a diploma with 11 years of experience in the maintenance planning and scheduling field. Strong analytical, organizational, and communication skills are essential. Hands-on experience in CMMS (SAP-PM & MM Module) software, EAM, and Microsoft Office is required. Certification in SAP- PM & MM Module will be an added advantage. Knowledge of maintenance processes and procedures, understanding of Oil & Gas safety regulations and procedures, ability to work independently and in a team environment, strong problem-solving skills, attention to detail, willingness to work in a fast-paced environment, ability to handle multiple tasks simultaneously, adapt to changing priorities, work under pressure, excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines are essential qualifications and skills for this role.,

As a Quality Assurance Specialist at our company, you will play a crucial role in ensuring exceptional customer experiences by monitoring, analyzing, and elevating service interactions. Your focus will be on assessing service quality, identifying improvement areas, and exceeding quality standards consistently. Your responsibilities will include reviewing various service interactions such as calls, emails, chats, and other channels to evaluate service quality. By analyzing customer feedback from surveys, complaints, and metrics, you will be able to identify trends and suggest improvements. You will develop and implement quality assurance procedures, guidelines, and monitoring tools to uphold best practices. Regular quality audits will be conducted by you to detect non-conformance and drive corrective actions. Training sessions on quality standards and best practices will also be designed and delivered by you. Your strong analytical skills will be essential in data analysis to identify recurring trends, while your excellent communication skills will aid in conveying insights effectively. Problem-solving abilities will enable you to pinpoint issues and propose effective solutions, with a keen eye for deviations from quality standards. Interpersonal skills will be utilized as you work with diverse teams and interact with customers. Proficiency in Excel and basic analytical tools will be required for data analysis, along with the capability to develop and deliver training modules. To excel in this role, you should hold a Bachelor's degree or equivalent and have at least 2 years of experience in QA, quality monitoring, or customer service compliance. A proven track record in quality audits, feedback analysis, and training delivery will be advantageous. This is a full-time, permanent position with benefits such as health insurance, paid sick time, and Provident Fund. The work schedule is during the day shift, and the work location is in person. If you are ready to contribute to delivering exceptional customer experiences and exceeding quality standards, we look forward to speaking with you. Contact us at +91 9979871919. The expected start date for this role is 15/07/2025.,

You will be joining a global organization with the opportunity to support and drive the implementation of standardized business processes and SAP systems across various factories and regions. Your role will involve harmonizing operations, enhancing system adoption, and enabling continuous improvement through strategic program execution. Your responsibilities will include ensuring adherence to global processes, maximizing the use of SAP and other core systems, gathering and synthesizing requirements from different hubs to align with business goals, eliminating deviations and aligning processes with global standards, prioritizing and resolving SAP-related issues, managing new requirements, and improving incident handling. You will also be involved in upskilling local teams, developing training materials, and driving adoption of global processes. Collaboration with local BPOs, monitoring progress, sharing best practices, and reporting to stakeholders will also be a key aspect of your role. To be successful in this role, you should have a degree in IT, Business Administration, or a related field, along with 10+ years of experience in business process or program implementation in manufacturing. Proficiency in at least one SAP module (e.g., SD, MM, PP, etc.), Salesforce/FSM, and data analysis is required. Strong communication, problem-solving, and stakeholder engagement abilities are essential, in addition to competencies in project management, training development, and a detail-oriented mindset. If you have a disability and require accessibility assistance or accommodation during the job application process, you may request reasonable accommodations by completing a general inquiry form on our website. Please provide your contact information and specific details about your required accommodation to support you during the application process. This opportunity is exclusively for job seekers with disabilities requiring assistance in the application process. Other inquiries will not receive a response.,

As a Recruitment & Hiring professional, you will be responsible for recruiting and hiring immigration consultants, legal assistants, and administrative staff. Your role will involve conducting onboarding and training sessions to ensure employees are well-versed in company protocols and legal requirements. In addition, you will be tasked with monitoring employee performance, managing appraisals, and resolving conflicts to promote a positive workplace environment. Developing HR policies that align with labor and immigration laws will be a crucial part of your responsibilities. Furthermore, you will be expected to maintain proper documentation of visa, employment, and legal documents while supporting legal and case teams by coordinating with attorneys and consultants on immigration cases. Organizing training sessions on legal updates, diversity, and compliance will also be part of your duties. Strategic HR planning is essential in this role to align workforce plans with company growth and case volume. The ideal candidate should have 3-5 years of experience, with a preference for those who have worked in the immigration industry. This is a full-time position with benefits such as cell phone reimbursement, a flexible schedule, and health insurance. The work schedule is during the day, and the work location is in person.,

Role Overview: W ill be responsible for executing training programs for junior engineering staff, ensuring they develop the necessary foundational skills and knowledge to progress within the company. Key Responsibilities: Prepare and deliver Induction sessions to Employees Coordination of Training programs and complete training arrangements Program Execution: Deliver training modules designed for entry-level engineering skills, including basic technical knowledge and software use. Assessment: Conduct initial assessments to identify skill gaps and training needs for new engineering hires. Material Development: Assist in creating engaging, relevant training content tailored for a junior audience. Feedback Analysis: Implement evaluation processes to measure the effectiveness of training for continuous improvement. Engagement: Promote the company's core values and foster a positive learning environment

Job Opening: Hr Generalist (female) Location: Okhla Industrial Phase 2, delhi Experience: 4 to 10 Years Salary: Up to 60,000/month Job Type: Full-Time | On-site We are a growing company based in O khla industrial area phase 2, delhi , operating in fire safety industry . We are currently seeking an experienced and proactive Hr manager (female) to lead and manage all Hr operations, with a strong focus on labor law compliance, recruitment, employee relations, and training & development . Key responsibilities: Manage end-to-end recruitment : sourcing, screening, conducting interviews, and onboarding Handle statutory compliance including pf, esi, labor laws, gratuity, and other regulations Maintain up-to-date knowledge of labor laws and Hr legal requirements Monitor attendance , leaves, and process payroll accurately Design and conduct training & development programs for staff and workers Handle employee grievances , disciplinary actions, and foster employee engagement Maintain proper Hr records, prepare reports, and ensure documentation is up to date Draft and implement company Hr policies and procedures Drive performance reviews and support career development initiatives Candidate requirements: Female candidates only Graduate or Postgraduate in Human Resources or a related field 4 to 10 years of hands-on Hr experience, preferably in manufacturing or industrial sectors Strong command over recruitment , labor laws , compliance , and training & development Good communication and interpersonal skills Proficient in Ms Office and familiar with hrms/Hr software What we offer: Competitive salary (up to 60,000/month) Supportive and professional work environment Opportunity to grow with a stable and expanding company Exposure to complete Hr operations and leadership responsibilities To Apply: Email your Cv to connectcare206@gmail.com or WhatsApp/Call on 9313894760 Joining: Immediate or within 15 days preferred

We're looking for someone who can manage & market these initiatives and ensure that they're reaching all the brands/companies that we're trying to deepen our relationships with via community driven initiatives & enablement. This role will increase visibility of our community & enablement platforms, ensure it is targeted towards the right accounts & personas, drive discovery of our content, courses & programs & enable customers increasing product adoption, upsells, and revenue in the process. You will be working with our Director - Community who oversees these initiatives. Responsibilities : Boosting discovery of #GROWTH Academy course modules via various marketing channels/campaigns/assets as well as internal process improvements Building lifecycle journeys for hashgrowth.org & Academy users that help them get the required enablement in a way that is suited to their context, and nudges them along to go deeper into the course repository eventually resulting in completion of certifications Improving and maintaining the course content repository to make sure it's always relevant to users and delivers an educational experience that makes it worth their time Develop, maintain, and continuously refine training modules and learning paths covering all features of the MoEngage platform, with a focus on driving feature adoption and expanded usage, directly contributing to upsells and revenue retention. Develop and optimize user journeys within the various touchpoints (Academy, websites, help pages, product dashboard etc) to facilitate course discovery, engagement, and completion, including personalized lifecycle nudges, maximizing course consumption. Execute marketing campaigns across email, social media, and other channels to drive course enrollment and promote our certifications as valuable career assets Drive discovery from relevant accounts of hashgrowth.org content and programs.Develop and execute a content strategy that creates greater interest in our educational offerings and funnels users into the Academy, aiding discoverability of the course modules. Design and implement strategies to cross-pollinate initiatives like CELP, CLM courses, and hashgrowth.org to funnel traffic and interest towards MoEngage platform training courses. Collaborate with product, customer success, and other relevant teams as well as users to ensure training materials are accurate, up-to-date, and aligned with our adoption objectives. Gather user feedback and analyze training effectiveness, including course completion rates, feature adoption metrics etc to continuously improve courses. Constantly measure the business impact of the initiatives in terms of influence on acceleration metrics pertaining to the accounts that consume the experiences Operationalize the various processes involved in execution of these initiatives, co-ordinating with multiple internal teams/stakeholders as well as external vendors etc Utilize best practices in instructional design and pedagogy to enhance the learning experience, including improving content flow, engagement, and value. Develop interactive assessments and exercises for our audience to apply their skills Qualifications : Bachelor's degree 2+ years of experience as a marketing generalist with a proven track record of driving relevant interest and adoption of content/digital properties Experience in SaaS & Martech is a plus Experience in customer lifecycle management (CLM) and building customer journeys & workflows would be a huge advantage. Entrepreneurial, and thrive on ambiguity, seeing it as an opportunity to build clarity through execution - constantly testing out hypothesis and validating assumptions Organized, with high accountability & ownership Excellent communication & content skills. Passionate about crafting high quality content and learning experiences that add genuine value and bring in users. Ability to work with cross-functional teams as well as agencies/vendors etc to get things done Good planning, interpersonal, negotiation, and communication (verbal and written) skills Ability to multi-task with multiple deadlines and/or milestone requirements Strong attention to detail, commitment to quality, viz. proofreading, editing, and consistency Willingness to embrace change and adapt to new strategies on the fly Continually pick up new skills and technology to enhance workflow Energetic and able to work in a highly dynamic environment

As the Director, Network Customer Success, Services AP, your primary focus will be to ensure that our customers achieve their desired outcomes and maximize the value of our products and services. You will be part of a new Regional Customer Success team that plays a crucial role in advocating for the customer experience, providing strategic support, and nurturing long-term relationships. Collaborating with cross-functional teams, including Network Services, Account Management, Sales, Product, Technical Account Managers, and support/delivery teams, you will work towards enhancing customer satisfaction and retention. By proactively engaging with customers and providing personalized services, your efforts will contribute to driving customer success and the overall growth of our organization. Your responsibilities will include: - Cultivating strong customer partnerships by understanding their business needs and ensuring value realization during product launch and post-sale. - Identifying optimization opportunities to drive customer value and strategic goals. - Leveraging Mastercard Services offerings to achieve customer goals and realizing value propositions. - Developing training materials and playbooks to support customer priorities and the Customer Success value proposition. - Building and energizing a high-performing team, nurturing an inclusive culture, and focusing on talent development. - Working with Technology, Financial Services, Acquirers/Processors, Service Providers, and digital platform partners. - Developing sustainable customer success strategies aligned with organizational goals. - Analyzing customer metrics to drive initiatives that contribute to mutual profitability and growth. - Leveraging insights from market analysis to drive innovation and sustain competitive advantage. - Building and maintaining relationships with key stakeholders across the organization. To excel in this role, you should have advanced experience in customer success, a successful track record in developing customer strategies, and the ability to translate technical capabilities into effective solutions. Your innovative thinking, relationship-building skills, and ability to drive value for customers will be essential in driving the success of our network products. If you are passionate about customer success and have a proven record of building and maintaining successful partnerships, we invite you to join our team and contribute to the growth and success of our organization.,

As a Pre-Sales Technical Consultant in our team, you will play a vital role in providing product knowledge and technical support to our channel partners and internal teams. Your responsibilities will include adjusting existing training materials or creating new ones to educate our partners on Antivirus solutions. Working closely with the channel team, you will identify technical education gaps and deliver presentations on Antivirus product solutions at webinars and events. Additionally, you will engage in business and technical discovery with customer prospects, architecting and proposing solutions, as well as leading proof of concept activities from start to finish. Staying updated on cybersecurity trends and industry reports, you will leverage this knowledge to drive technical sales wins. To qualify for this role, you should hold a degree in Computer Science or equivalent education, with a minimum of 3 years of experience in pre-sales within IT or Cloud environments. A strong mix of business, sales, and technical skills is essential, along with preferred certifications in IT and Cybersecurity. Excellent presentation and communication abilities, both verbal and written, are required. Proficiency in security technologies such as Anti-Virus, Malware Detection, IDS/IPS, and Firewalls is necessary, as is familiarity with Kaspersky solutions and competitive alternatives. Knowledge of virtualization, public cloud technologies, and fluency in English are expected, while additional language skills are advantageous. A profound enthusiasm for cybersecurity will drive your success in this role.,

The Compliance AML KYC Sr Supervisor position at Citi is an intermediate management-level role where you will lead a team in providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services. Your primary responsibility will be to develop and manage an internal KYC (Know Your Client) program. As a subject matter expert in the KYC function, you will collaborate with line teams to create process and system-related training for both new joiners and existing members of the KYC Execution Team. You will play a key role in problem-solving, leveraging your detailed knowledge to address unique situations, identify risks, and focus on key issues. Additionally, you will act as a key contact for senior stakeholders and other team members. Your duties will include managing process changes by coordinating with stakeholders, identifying risks, and proposing improvements. You will assist the team in implementing Change Training post-process, system, or regulatory updates and will be responsible for ensuring data quality in the KYC workflow tool through periodic checks. Monitoring operational metrics for management-level reporting will also be part of your role. To excel in this position, you should lead by example, demonstrate determination, and be willing to challenge senior levels when necessary. A comprehensive understanding of KYC concepts, compliance policies, and operational procedures is essential. You must be able to work independently on day-to-day tasks and embody the Firm's core values to promote a positive culture across Operations. Ideally, you should have at least 4 years of relevant experience, including completing KYC for various customer types and providing new joiner training. Strong communication skills, both written and verbal, are required for delivering presentations and being a clear communicator. Participation in projects, drafting procedures, and assisting with audits will also be part of your responsibilities. This is a full-time opportunity at Citi, where we value diversity and provide equal opportunities to all qualified applicants. If you require accommodations due to a disability during the application process, please review our Accessibility policy at Citi.,

The role of the Regional Retail Trainer Manager - West is to implement and drive the retail training strategy in the West region. The primary focus is on enhancing the capabilities of retail staff, maintaining brand standards, ensuring consistency in product knowledge, and improving sales performance. Collaborating closely with store managers, staff, and leadership teams, the Regional Retail Trainer will deliver effective training programs to enhance the overall customer experience and achieve business objectives. Responsibilities include conducting on-site and virtual training sessions for retail teams, covering areas such as product knowledge, customer service, sales techniques, and brand values. Customizing training content to meet regional needs, organizing regional training workshops, webinars, and coaching sessions. Monitoring the effectiveness of training programs, identifying knowledge gaps, and providing ongoing support for continuous learning and development. The Regional Retail Trainer will provide coaching to store managers and key staff members to enhance skill development and sales performance. Acting as a mentor to new employees, guiding them through the onboarding process and helping them adapt to the company's culture and expectations. Collaborating with the National Training Manager and other HR/Training staff to align training strategies with company goals, providing regular reports on training progress, challenges, and outcomes to the National Training Manager and regional leadership. Ensuring that all retail teams are well-versed in The Sleep Company's products, enabling effective communication of product features, benefits, and unique selling points to customers. Advocating brand values and customer service excellence in all training programs. Participating in regional sales events, product launches, and special promotions, offering training and support to retail staff. Occasionally visiting retail locations to observe staff performance, conduct refresher training sessions, and provide hands-on guidance. Overall, the Regional Retail Trainer Manager - West plays a crucial role in elevating the performance and capabilities of retail teams in the West region, ultimately enhancing the customer experience and driving business success.,

Position - Sr Training Manager Location - Bangalore Qualification- Any Graduation Experience- 10-20 Years Industry - Only Manufacturing Skills - Training Development, Project Management, Overseeing Training Implementation strategies, Training Budget Responsible to lead the entire training program in global L&D+ PM Experience Experience working with Global stakeholders, Good Interpersonal skills If interested kindly share updated CV on akankshak@hrworksindia.com OR Contact on 9600713611

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: Develop and implement HR policies and procedures. Manage the full recruitment and onboarding process. Handle employee relations, grievance resolution, and disciplinary actions. Oversee performance management, training, and development programs. Ensure compliance with labor laws and company policies. Manage payroll, compensation, and benefits administration. Promote a positive workplace culture and employee engagement. Develop and implement innovative recruitment strategies. Collaborate with department heads to understand hiring needs. Build and maintain talent pipelines for future hiring. Use HR technology and data analytics to optimize recruitment.

Team Leader / Subject Matter Expert GVK Emergency Management and Research Institute (GVK EMRI) is seeking an experienced and dynamic Team Leader / Subject Matter Expert to manage and motivate a team of 18-20+ executives in a 24/7 rotational shift environment. This role is crucial for driving performance, maintaining operational excellence , and ensuring adherence to key call center metrics. Role & Responsibilities: Demonstrated ability to effectively manage a team. Must know AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year to Date)/MTD (Month to Date), etc. Possess expert knowledge of Operations processes and supporting tools. Draw up action plans for advisors requiring coaching or development. Track attrition and performance regularly. Provide regular updates to the Operations Manager regarding team performance. Prepare various reports . Perform real-time monitoring . Manage a team of at least 18-20+ executives. Ensure staff engagement and motivation at all times. Be comfortable with 24*7 rotational shifts. Preferred Candidate Profile: 2-4 years of experience as a Team Leader in a Customer Service process, BPO, or Call Center. Equipped with adequate knowledge of Call Centre metrics, understanding & efficiently driving dialer and calling processes. Ability to lead team members , multitask, prioritize, and meet timelines of deliverables. Ability to mentor , coach, and provide direction to team members. Willingness to work in a flexible schedule. Notice Period: Candidates available to start soon will be considered favorably.

Sales Engineer - Lab Testing Machines Sone India is seeking a Sales Engineer to join our team in Itola, near POR, Vadodara. This full-time role is crucial for driving sales and revenue growth by blending technical knowledge with strong sales acumen. The ideal candidate will be responsible for understanding customer requirements, providing tailored technical solutions, and ensuring exceptional customer satisfaction. Key Responsibilities: Sales and Business Development: Identify and develop new business opportunities to achieve sales targets and expand the customer base. Conduct market research to identify potential customers and market trends. Prepare and deliver technical presentations and demonstrations to customers. Negotiate contracts and close sales agreements. Customer Relationship Management: Build and maintain strong relationships with existing and prospective customers. Understand customer needs and provide solutions to meet their requirements. Provide technical support and product training to customers. Ensure customer satisfaction and handle any complaints or issues promptly. Technical Expertise: Develop a deep understanding of the company's products and services. Assist customers in selecting the appropriate products and solutions for their needs. Collaborate with the engineering team to address technical queries and challenges. Keep up-to-date with industry trends, technologies, and competitive products. Sales Administration: Prepare and submit sales reports, forecasts, and other documentation as required. Maintain accurate records of customer interactions, sales activities, and transactions in the CRM system. Coordinate with other departments, such as marketing, production, and logistics, to ensure smooth order processing and delivery. Training and Development: Stay informed about new product developments and updates. Share knowledge and best practices with colleagues to improve team performance.

Description We are seeking a motivated and experienced Sales Team Leader to oversee our sales team in India. The ideal candidate will be responsible for driving sales performance, mentoring team members, and developing strategies to enhance customer engagement. Responsibilities Lead and mentor a team of sales representatives to achieve sales targets. Develop and implement effective sales strategies and action plans. Monitor team performance and provide feedback and coaching to team members. Conduct regular sales meetings to review goals, performance, and upcoming opportunities. Analyze market trends and competitor activities to identify new business opportunities. Collaborate with other departments to ensure smooth operations and customer satisfaction. Skills and Qualifications Bachelor's degree in Business, Marketing, or a related field. 2-3 years of experience in sales or team leadership roles. Strong communication and interpersonal skills to effectively manage a team. Proven track record of achieving sales targets and driving results. Ability to analyze data and make informed decisions based on market trends. Proficiency in CRM software and Microsoft Office Suite. Excellent negotiation and problem-solving skills.

Description We are seeking a dynamic and experienced HR Manager to join our team. The ideal candidate will have 1-5 years of experience in human resources within the Indian job market. The HR Manager will be responsible for developing and implementing HR strategies that support our business objectives, managing the recruitment process, and enhancing employee performance and engagement. Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy. Manage the recruitment and selection process, ensuring a smooth onboarding experience for new hires. Support current and future business needs through the development, engagement, motivation, and preservation of human capital. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plan and benefits program, ensuring compliance with labor laws and regulations. Assess training needs and monitor training programs effectiveness. Report to management and provide decision support through HR metrics. Skills and Qualifications Bachelor's degree in Human Resources, Business Administration, or related field; a Master's degree is a plus. 1-5 years of proven experience as an HR Manager or similar role in the Indian job market. Strong ability to communicate effectively, both verbally and in writing, with all levels of staff. Excellent organizational skills, with the ability to manage multiple priorities and deadlines. Strong problem-solving skills and the ability to make decisions independently.

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. (JLL) is looking for an Executive - Technical Services to ensure seamless engineering operations and maintenance for WNS. This role is crucial for maintaining all electrical and electronic equipment, preventing disruptions, managing incidents, and ensuring compliance with all operational, safety, and regulatory standards. Key Responsibilities Engineering Operations Maintain and operate all electrical and electronic equipment installed by WNS. Ensure 100% compliance with equipment Operating & Maintenance instructions. Manage and operate equipment where applicable. Prevent disruptions due to lack of maintenance and operations. Incident Management and Reporting Report critical disruptions within 5 minutes and other equipment failures within 15 minutes. Complete and submit incident reports within 24 hours for all equipment breakdowns or failures. Respond to major incidents within 2 hours. Review incident reports before sharing with the client. Preventive Maintenance and AMC Management Implement annual AMC schedules , ensuring completion within the proposed timeframe. Execute a 52-week Planned Preventive Maintenance (PPM) schedule . Coordinate with vendors for timely execution of maintenance activities. Notify WNS SPOC about contract renewals 90 days in advance. Closely monitor PPM activities and ensure completion as per schedule. Inventory Management Manage and update inventory of consumables for Engineering & Maintenance and BMS equipment. Participate in monthly audits of consumables inventory. Ensure accurate record-keeping and reporting of inventory status. Review pantry and HK, PH consumable and ensure no shortages and internal transfer of material. Documentation and Record Keeping Maintain up-to-date documentation for all building maintenance activities. Ensure all records, service reports, and registers are accurate and ready for audits. Participate in at least 4 audits per month on a sample basis. Assist in developing and maintaining Standard Operating Procedures (SOPs) and Work Instruction Manuals (WIMs) for technical services. Contribute to the Disaster Recovery and Business Continuity Plans . Ensure all audit and compliance documents are updated and available for review. Ensure 52 weeks calendars are updated and evidence is shared as per timelines. Premises Repairs and Maintenance Coordinate and monitor all scheduled repair activities for WNS premises. Ensure proper vendor follow-up for site mobilization and completion. Report on repair activities closure as per Statement of Work (SOW). Oversee the maintenance of building fabrics, including internal fixtures, fittings, furniture, partitions, doors, floor coverings, and decorations. Highlight snags and follow up on their resolution within agreed timeframes. 24/7 Maintenance Coverage Provide round-the-clock maintenance coverage for engineering services. Attend to and log all calls requiring Operations & Maintenance assistance in the FM Helpdesk. Closely monitor tickets and ensure they are closed within TAT. Utility Management Assist in managing utilities including electricity supply and diesel consumption. Implement measures for reducing power consumption without impacting service levels. Conduct monthly evaluations of energy consumption and track against set targets. Contribute to monthly consumption reports with savings analysis. Training and Development Participate in monthly process trainings on WNS-defined processes, policies, and technical knowledge. Attend managerial trainings on resource optimization, prioritization, and project management. Compliance and Health & Safety Ensure compliance with regulatory, labor, and environmental regulations. Participate in audits, striving to avoid major or repeat deviations. Maintain necessary compliance certificates and documentation. Implement proper safety procedures for all maintenance activities. Ensure compliance with health and safety regulations in all technical operations. Reporting and Communication Prepare daily and weekly reports on technical services activities. Communicate effectively with WNS representatives and other stakeholders. Escalate issues promptly and appropriately. Prepare and submit Monthly Management Reports (MMR) . Prepare daily reports and share with the client. Ensure all monthly reports are shared on time. Other Regular Requirements Ensure all JLL POs are in place before executing jobs. Ensure JLL Tools (E Fit) implementation and track closures. Ensure all data is uploaded in CMMS as per timelines. Ensure all R&M related activities are monitored. Have weekly meetings with the team and share MOM. Ensure facade cleaning and water tank cleaning are completed as per schedule. Approve invoices in CAAPS with necessary evidence. Suggest improvements for process efficiency. Ensure risks are always highlighted and taken care of. Requirements Education and Experience Diploma or Bachelor's degree in Electrical/Mechanical Engineering or related technical field. 3+ years of experience in facility management with a focus on technical services. Technical Skills Strong knowledge of BMS, HVAC, electrical systems, and other building technologies . Familiarity with energy management and conservation techniques . Proficiency in MS Office and facility management software . Knowledge of relevant regulatory compliance requirements . Key Skills Excellent problem-solving and analytical skills . Strong organizational and multitasking abilities . Ability to work flexible hours, including on-call duties . Good communication and interpersonal skills . Experience in vendor management . Proactive individual with technical expertise who can effectively manage multiple aspects of facility operations. Ensures adherence to service level agreements and maintains high standards of safety and efficiency.

Assistant Manager - Fire & Safety Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a dedicated and highly skilled Assistant Manager - Fire & Safety . This role is critical for ensuring the highest standards of fire prevention, emergency response, and overall safety across our managed properties, aligning with our commitment to a secure environment. Duties & Responsibilities: Emergency Response & Fire Suppression: Assumes a designated position on an assigned apparatus and adheres to command structure instructions for fire suppression or related emergency services. Performs fire-fighting activities, including driving fire apparatus, operating pumps and related equipment, laying hose, and executing fire combat, containment, and extinguishment tasks. Performs equipment set-up immediately upon arrival at a fire scene. Dispatches emergency personnel efficiently. Completes appropriate rescue, fire-fighting, and salvage operations at a fire scene. Uses established procedures to determine if individuals are trapped within a burning property and takes appropriate actions to secure their rescue. Fire Prevention & Planning: Prepares comprehensive Fire Prevention plans. Attends and provides information for pre-fire planning studies and maintains a current knowledge of pre-fire plans for various properties. Prepares and implements robust Disaster & Emergency Management plans. Salvage & Overhaul: Performs thorough salvage duties, including removing all burnt items, sweeping and mopping floors, removing excess water and debris, and protecting undamaged property. Overhauls affected structures to prevent rekindling of fires. Takes inventory of all equipment after suppression has been achieved, accurately recording all equipment that must be left at the site. Training & Development: Provides necessary information and demonstrations concerning work tasks to new employees in similar positions. Attends meetings, conferences, workshops, and training sessions, and reviews publications and audio-visual materials to stay current on principles, practices, and new developments in fire and safety. Participates actively in fire drills and attends classes in firefighting, emergency medical, hazardous materials, and related subjects. First Aid & Emergency Aid: Performs emergency aid activities for the ill and injured, including basic life support, and provides other necessary assistance. Communication & Coordination: Responds to occupants/visitors questions and comments in a courteous and timely manner. Communicates and coordinates regularly with appropriate internal and external stakeholders to maximize the effectiveness and efficiency of interdepartmental operations and activities. Maintenance & Upkeep: Performs general maintenance work in the upkeep of fire facilities and equipment; cleans and washes walls and floors; cares for grounds around stations; makes minor repairs; washes, hangs, and dries hoses; washes, cleans, polishes, maintains, and tests apparatus and equipment. Other Duties: Performs other related duties as assigned to support fire and safety operations. Qualifications: NFSC / B.Tech Fire or equivalent relevant qualification.

About the Job The Assistant Manager of Training is responsible for developing and implementing training programs for employees. The ideal candidate will create tailored training plans, and implement various training methods to enhance employees skills and performance. Also, monitor training program effectiveness, manage budgets, and stay updated on training trends. As Assistant Manager of Training, You Will Identify and assess future and current training needs. Draw an overall or individualized training and development plan. Deploy a wide variety of training methods. Collaborate with various departments to ensure employees receive the necessary training to excel in their roles. Monitor and evaluate the training programs effectiveness, success, and ROI periodically and report on them. Communicate with team members, trainers, and management to ensure all needs are met. Perform orientation sessions for new hires. As Assistant Manager of Training, You Need Post-secondary degree or equivalent, or a directly related field is required. 3 years of experience in a training and development environment, including direct experience being responsible for the facilitation and delivery of training programs. Call center management and training experience are considered a great asset. Experience working with a team approach to employee and organizational development. Demonstrated, progressive leadership and management skills, preferably in a related environment. Demonstrated ability to engage people in a training session, combined with a solid understanding of the role of training and development. Superior written and verbal communication skills, conflict resolution, and problem-solving skills. Strong computer skills in all Microsoft Office programs and training and development software programs. Excellent customer service focus with strong time management, organizational, and analytical skills. Ability to work in an environment where a diversity of people and situations are encountered

Description We are seeking a dedicated Safety Officer to join our team in India. The ideal candidate will be responsible for ensuring a safe and compliant working environment by implementing safety programs, conducting inspections, and providing training to employees. The Safety Officer will play a crucial role in promoting a culture of safety within the organization. Responsibilities Conduct regular safety inspections and audits in the workplace. Develop and implement safety policies and procedures. Provide training to employees on safety practices and emergency procedures. Investigate accidents and incidents to determine root causes and recommend corrective actions. Maintain records of safety inspections, incidents, and training sessions. Stay updated on safety regulations and ensure compliance with local laws. Collaborate with management to promote a safety culture within the organization. Skills and Qualifications Bachelor's degree in Occupational Health and Safety, Environmental Science, or related field. Certification in safety management (e.g., NEBOSH, IOSH, OSHA) is preferred. Strong knowledge of safety regulations and standards in India. Excellent communication and interpersonal skills. Ability to analyze data and create reports on safety metrics. Proficient in using safety management software and tools. Strong problem-solving skills and attention to detail.

Description We are seeking a dedicated Safety Officer to join our team in India. The ideal candidate will be responsible for ensuring a safe and compliant working environment by implementing safety programs, conducting inspections, and providing training to employees. The Safety Officer will play a crucial role in promoting a culture of safety within the organization. Responsibilities Conduct regular safety inspections and audits in the workplace. Develop and implement safety policies and procedures. Provide training to employees on safety practices and emergency procedures. Investigate accidents and incidents to determine root causes and recommend corrective actions. Maintain records of safety inspections, incidents, and training sessions. Stay updated on safety regulations and ensure compliance with local laws. Collaborate with management to promote a safety culture within the organization. Skills and Qualifications Bachelor's degree in Occupational Health and Safety, Environmental Science, or related field. Certification in safety management (e.g., NEBOSH, IOSH, OSHA) is preferred. Strong knowledge of safety regulations and standards in India. Excellent communication and interpersonal skills. Ability to analyze data and create reports on safety metrics. Proficient in using safety management software and tools. Strong problem-solving skills and attention to detail.

Key Responsibilities: Supporting Unit service delivery, monitoring, and observing customer interactions across the touchpoints. Assisting if required, frontline employees in smoothly engaging with customers. Leading and managing the internal service quality audits. Co-designing the Operational improvement plans and facilitating their implementation. Working with each Unit to close audit-related gaps. Contribute to Service Excellence Training Modules/content creation, conduct coaching and workshops to ensure classroom training implementation. Accountable for the customer experience at Units.