318 Training Development Jobs - Page 4

We are seeking a dynamic and experienced BPO Trainer/Soft Skills Trainer to join our team in India. The ideal candidate will have a strong background in training and development, specifically in the BPO industry, and will be responsible for enhancing the soft skills of our employees to ensure excellent customer service and effective communication. Responsibilities Develop and deliver training programs for BPO employees focusing on soft skills such as communication, teamwork, and customer service. Conduct assessments and evaluations to measure the effectiveness of training programs. Create training materials and documentation to support learning. Provide ongoing support and coaching to employees post-training. Collaborate with management to identify training needs and develop customized training solutions. Skills and Qualifications Bachelor's degree in Education, Human Resources, Business Administration, or related field. 3-8 years of experience in training and development, particularly in the BPO sector. Strong understanding of soft skills training methodologies and techniques. Excellent communication and presentation skills. Ability to engage and motivate trainees, fostering a positive learning environment. Proficient in using training tools and technology, including Learning Management Systems (LMS). Strong analytical and problem-solving skills to assess training needs and outcomes.

Description We are seeking an experienced BPO Assistant Manager to lead our operations team in India. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service. Responsibilities Oversee daily operations of the BPO team to ensure efficiency and productivity. Develop and implement operational strategies to improve service delivery. Monitor performance metrics and implement corrective actions as necessary. Manage client relationships and ensure satisfaction with services provided. Train, mentor, and develop team members to enhance their skills and performance. Ensure compliance with company policies and regulatory requirements. Analyze operational processes and identify areas for improvement. Skills and Qualifications 6-11 years of experience in BPO operations or related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in data analysis and performance metrics. Familiarity with process improvement methodologies (e.g., Six Sigma, Lean). Ability to manage multiple projects and priorities effectively. Strong problem-solving skills and attention to detail.

Description We are seeking an experienced BPO Assistant Manager to lead our operations team in India. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service. Responsibilities Oversee daily operations of the BPO team to ensure efficiency and productivity. Develop and implement operational strategies to improve service delivery. Monitor performance metrics and implement corrective actions as necessary. Manage client relationships and ensure satisfaction with services provided. Train, mentor, and develop team members to enhance their skills and performance. Ensure compliance with company policies and regulatory requirements. Analyze operational processes and identify areas for improvement. Skills and Qualifications 6-11 years of experience in BPO operations or related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in data analysis and performance metrics. Familiarity with process improvement methodologies (e.g., Six Sigma, Lean). Ability to manage multiple projects and priorities effectively. Strong problem-solving skills and attention to detail.

Description We are seeking an experienced BPO Assistant Manager to lead our operations team in India. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service. Responsibilities Oversee daily operations of the BPO team to ensure efficiency and productivity. Develop and implement operational strategies to improve service delivery. Monitor performance metrics and implement corrective actions as necessary. Manage client relationships and ensure satisfaction with services provided. Train, mentor, and develop team members to enhance their skills and performance. Ensure compliance with company policies and regulatory requirements. Analyze operational processes and identify areas for improvement. Skills and Qualifications 6-11 years of experience in BPO operations or related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in data analysis and performance metrics. Familiarity with process improvement methodologies (e.g., Six Sigma, Lean). Ability to manage multiple projects and priorities effectively. Strong problem-solving skills and attention to detail.

The BPO Assistant Manager Quality will be responsible for overseeing the quality assurance processes within the BPO team, ensuring that service levels are met and exceeded. This role requires a strong focus on continuous improvement and the ability to effectively manage a team. Responsibilities Monitor and evaluate call quality and customer interactions to ensure compliance with company standards. Develop and implement quality assurance processes and methodologies to improve customer service. Provide feedback and coaching to team members to enhance performance and quality. Conduct regular quality audits and prepare reports to identify trends and areas for improvement. Collaborate with management to develop training programs based on quality assessment results. Assist in the recruitment and onboarding of new quality assurance staff. Skills and Qualifications Bachelor's degree in Business Administration, Management, or a related field. 6-10 years of experience in quality assurance within a BPO environment. Strong analytical skills with the ability to interpret data and reports. Excellent communication and interpersonal skills for effective feedback and coaching. Proficient in quality management tools and software. Knowledge of ISO standards and quality assurance methodologies.

The BPO Assistant Manager Quality will be responsible for overseeing the quality assurance processes within the BPO team, ensuring that service levels are met and exceeded. This role requires a strong focus on continuous improvement and the ability to effectively manage a team. Responsibilities Monitor and evaluate call quality and customer interactions to ensure compliance with company standards. Develop and implement quality assurance processes and methodologies to improve customer service. Provide feedback and coaching to team members to enhance performance and quality. Conduct regular quality audits and prepare reports to identify trends and areas for improvement. Collaborate with management to develop training programs based on quality assessment results. Assist in the recruitment and onboarding of new quality assurance staff. Skills and Qualifications Bachelor's degree in Business Administration, Management, or a related field. 6-10 years of experience in quality assurance within a BPO environment. Strong analytical skills with the ability to interpret data and reports. Excellent communication and interpersonal skills for effective feedback and coaching. Proficient in quality management tools and software. Knowledge of ISO standards and quality assurance methodologies.

Description We are seeking an experienced BPO Manager Training to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development. Responsibilities Design and implement training programs for new and existing employees in the BPO sector. Conduct training sessions and workshops to enhance the skills and productivity of staff. Evaluate the effectiveness of training programs and make adjustments as necessary. Collaborate with team leaders to identify training needs and develop appropriate content. Maintain training documentation and track employee progress. Ensure compliance with company policies and industry standards during training. Facilitate onboarding processes for new hires to ensure a smooth transition into the company. Skills and Qualifications 9-13 years of experience in a training or managerial role within the BPO industry. Strong understanding of BPO operations and best practices. Excellent communication and presentation skills. Proficiency in creating training materials and programs. Ability to assess training needs and implement effective training strategies. Experience with e-learning platforms and instructional design. Strong organizational skills and attention to detail. Ability to work independently and as part of a team.

The BPO Assistant Manager will oversee the operations of the business process outsourcing team, ensuring that the team meets performance targets and maintains high-quality service standards. Responsibilities Assist in managing day-to-day operations of the BPO team Ensure that service level agreements (SLAs) are met Monitor and evaluate team performance and provide coaching Implement process improvements to enhance efficiency Collaborate with other departments to resolve issues and optimize workflows Prepare and present performance reports to upper management Conduct training sessions for new hires and ongoing training for existing staff Handle escalated customer queries and complaints effectively Skills and Qualifications 6-10 years of experience in BPO operations management Strong understanding of contact center metrics and KPIs Proficiency in data analysis and reporting tools Excellent communication and interpersonal skills Ability to lead and motivate a team Problem-solving skills and attention to detail Familiarity with CRM software and call center technologies Strong organizational and time management skills

The BPO Assistant Manager will oversee the operations of the business process outsourcing team, ensuring that the team meets performance targets and maintains high-quality service standards. Responsibilities Assist in managing day-to-day operations of the BPO team Ensure that service level agreements (SLAs) are met Monitor and evaluate team performance and provide coaching Implement process improvements to enhance efficiency Collaborate with other departments to resolve issues and optimize workflows Prepare and present performance reports to upper management Conduct training sessions for new hires and ongoing training for existing staff Handle escalated customer queries and complaints effectively Skills and Qualifications 6-10 years of experience in BPO operations management Strong understanding of contact center metrics and KPIs Proficiency in data analysis and reporting tools Excellent communication and interpersonal skills Ability to lead and motivate a team Problem-solving skills and attention to detail Familiarity with CRM software and call center technologies Strong organizational and time management skills

Description We are seeking an experienced BPO Operations Manager to lead our operations team in India. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service. Responsibilities Oversee daily operations of the BPO team to ensure efficiency and productivity. Develop and implement operational strategies to improve service delivery. Monitor performance metrics and implement corrective actions as necessary. Manage client relationships and ensure satisfaction with services provided. Train, mentor, and develop team members to enhance their skills and performance. Ensure compliance with company policies and regulatory requirements. Analyze operational processes and identify areas for improvement. Skills and Qualifications 8-13 years of experience in BPO operations or related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in data analysis and performance metrics. Familiarity with process improvement methodologies (e.g., Six Sigma, Lean). Ability to manage multiple projects and priorities effectively. Strong problem-solving skills and attention to detail.

Description We are seeking an experienced BPO Manager Training to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development. Responsibilities Design and implement training programs for new and existing employees in the BPO sector. Conduct training sessions and workshops to enhance the skills and productivity of staff. Evaluate the effectiveness of training programs and make adjustments as necessary. Collaborate with team leaders to identify training needs and develop appropriate content. Maintain training documentation and track employee progress. Ensure compliance with company policies and industry standards during training. Facilitate onboarding processes for new hires to ensure a smooth transition into the company. Skills and Qualifications 9-13 years of experience in a training or managerial role within the BPO industry. Strong understanding of BPO operations and best practices. Excellent communication and presentation skills. Proficiency in creating training materials and programs. Ability to assess training needs and implement effective training strategies. Experience with e-learning platforms and instructional design. Strong organizational skills and attention to detail. Ability to work independently and as part of a team.

You will be responsible for providing voice and accent training to new hires and current employees who are involved in international processes. Your main tasks will include conducting assessments, offering constructive feedback to enhance language skills, pronunciation, and accent. It will be crucial for you to develop and revise training modules that are customized to meet international customer service standards. Additionally, you will be expected to carry out communication audits regularly and provide on-the-floor support and coaching based on the identified training requirements. In this role, you will collaborate closely with operations, quality, and Learning & Development (L&D) teams to pinpoint communication gaps and implement targeted interventions to address them effectively. You will also need to conduct refresher and upskilling sessions to ensure that high communication standards are consistently maintained within the organization. The ideal candidate must possess a minimum of 13 years of experience working as a Voice & Accent Trainer in an International Business Process Outsourcing (BPO) environment. This experience is mandatory to be considered for this position.,

The role of the Sr/Staff Process Engineer involves developing assembly processes for photonics/optics products. This includes creating process flows and manufacturing assembly instructions, selecting and sourcing capital equipment and test fixtures/hardware, building prototypes, developing training materials, and implementing processes globally at Jabil manufacturing sites. You will collaborate closely with customers and Jabil's extended cross-functional teams (R&D, Manufacturing, Program Management, Quality) to deliver optimized process solutions for both customer-designed and Jabil-designed products. Additionally, you will support R&D in evaluating the performance of early product releases. You will be responsible for developing and optimizing process flows and manufacturing assembly instructions for new and existing photonics products, focusing on key process steps such as Die Attach, Active Alignment, and Mechanical Assembly. Conducting Design for Optical Manufacturability Analysis for products developed by Jabil's customers and internally by Jabil's design teams will be part of your duties. You will provide estimates of First Pass Yield, develop rework scenarios, conduct manufacturing capacity analysis based on product demand forecasts provided by Sales/Business Managers, and lead or participate in New Product Introduction (NPI) activities as Process Prime. In this role, you will also conduct or support root cause analysis and troubleshooting activities for both NPI and volume production. Analyzing First Pass Yield data to identify issues with product design and manufacturing floor setup and recommending corrective actions will be crucial. You will develop and modify fiber splicing and connector inspection recipes, control and program process equipment, provide conceptual design, and assist mechanical designers in developing customized assembly tools and fixtures. Furthermore, you will assist QA in developing and implementing Statistical Process Control procedures, calculating and tracking Process Capability Index (Cpk). Verifying process equipment operation, performance, stability, and robustness will be part of your responsibilities. You will generate training plans, checklists, and troubleshooting manuals, as well as provide training to technicians, assembly operators, and production floor staff as needed. Additionally, you will assist in developing budgets, quoting new projects, and estimating the cost impact of change requests, collaborating with extended teams to develop project schedules and execute projects to completion. **Job Qualifications** **KNOWLEDGE REQUIREMENTS:** - Demonstrated experience in developing assembly processes for optical products (devices, modules, line cards, transceivers, etc). - Strong knowledge of English (both spoken and written), capable of conversing on technical topics and preparing/presenting reports in English. - Good understanding of manufacturing test strategies for optical products. - Knowledge of modern materials like adhesives, ceramic substrates, fibers, optical lenses, FAU cables, and semiconductor materials. - Understanding of Statistical Process Control techniques. - Familiarity with fundamental optical concepts such as optical power, insertion loss, optical wavelength/spectrum, polarization, polarization dependent loss, polarization extinction ratio, optical signal-to-noise ratio, etc. - Basic understanding of key test and measurement concepts used in optical characterization of optical amplifiers, transceivers, multiplexers, such as gain, bit error rate, eye diagram characterization, jitter, etc. - Experience with basic test equipment for fiber-optic products testing and characterization, including laser sources, optical power meters, optical amplifiers, back reflection meters, etc.,

As a Technical Expert in the field of material science and technology, you will need to possess a strong understanding of material properties, including mechanical, thermal, and chemical aspects. Your familiarity with alternative materials, specifically metal and metal alloys such as Copper, Aluminium, Steel, and their applications in various industries will be crucial. Additionally, your expertise in alloy development technology and its applications will play a significant role in the development of advanced materials. In the realm of Product Development, your responsibilities will include selecting the right base metal based on application requirements across industries like HVAC, Automotive, and Consumer Electrical. You will conduct research on emerging technologies, collaborate with engineering and design teams, and contribute to the development of innovative solutions. Your role will involve collaborating with cross-functional teams to provide efficient and cost-effective alternative materials and technologies. Testing and Evaluation will be a key aspect of your job, where you will develop and implement testing protocols for new materials and technologies in HVAC products. You will be responsible for conducting failure analysis, identifying areas for improvement, and recommending design modifications based on new material selections. Troubleshooting and Problem-Solving will require you to provide technical support to resolve complex issues related to water purification and indoor environmental quality. You will diagnose problems, recommend solutions, and oversee the implementation of corrective actions. Staying updated on Industry Trends and Innovation is essential, as you will need to be aware of advancements in material science and emerging technologies like 3D printing and nanotechnology. Participating in industry conferences, seminars, and forums will help you exchange knowledge and evaluate new technologies to enhance product offerings. Your role will also involve Training and Education, where you will develop training materials, conduct workshops, and provide mentorship to junior team members and interns for knowledge transfer and skill development. In a Consultation and Advisory Role, you will drive continuous improvement initiatives to optimize product quality, energy efficiency, and environmental sustainability. Your expertise in system design, sustainability practices, and cost-effectiveness will be valuable in analyzing market trends and prioritizing development efforts. Project Management will require you to manage projects related to new materials and problem-solving while ensuring adherence to timelines, budgets, and resource allocation. You will coordinate with cross-functional teams to achieve project objectives and evaluate the feasibility and cost-effectiveness of integrating alternative materials and emerging technologies into product designs. Your Key Responsibilities will focus on HVAC Systems and materials and manufacturing processes, where your knowledge of materials, manufacturing processes, and corrosion resistance will be essential for the design and operation of HVAC systems. Overall, your role as a Technical Expert will involve a diverse range of tasks, from product development and testing to troubleshooting and project management. Your expertise in material science and technology will be instrumental in driving innovation and development within the industry.,

We are seeking a Client Partner - AR Quality Analyst with expertise in Revenue Cycle Management (RCM) and Accounts Receivable (AR) processes. The ideal candidate will be instrumental in ensuring high-quality work delivery, identifying training opportunities, and recommending corrective actions to enhance operational efficiency. This role requires excellent communication, interpersonal skills, and the ability to thrive in a fast-paced environment. Key Responsibilities Meet daily with Team Leaders/Supervisors and teammates to review previous day's quality results . Highlight potential issues in operations to management. Work closely with new hires, anyone new to a process, or those experiencing difficulties with errors to ensure future quality work delivery . Trend errors to determine training opportunities . May provide small group or one-on-one training/cross-training . Develop recommendations for corrective action based on quality issues. Maintain current knowledge of billing requirements and system practices and recommend new procedures. Must be able to meet established production and quality standards . Maintain and track accuracy rates for all customers. Skills and Qualifications Skills : Expert-level knowledge in Medical Billing, RCM, and AR processes . Proficiency in Microsoft Word and Excel , as well as Internet/Web applications. Excellent interpersonal skills and the ability to collaborate effectively. Excellent written and verbal communication skills in English . Ability to work in a fast-paced environment and meet deadlines. Qualifications : Experience in Medical-Healthcare billing or Healthcare billing. Only medical billing experienced candidates should apply. People with client servicing experience and process transition experience can also apply. Looking for immediate joiners only.

We are seeking a Client Partner - AR Quality Analyst with expertise in Revenue Cycle Management (RCM), Denials, and Accounts Receivable (AR) processes. The ideal candidate will be instrumental in ensuring high-quality work delivery, identifying training opportunities, and recommending corrective actions to enhance operational efficiency. This role requires excellent communication, interpersonal skills, and the ability to thrive in a fast-paced environment. Key Responsibilities Meet daily with Team Leaders/Supervisors and teammates to review previous day's quality results . Highlight potential issues in operations to management. Work closely with new hires, anyone new to a process, or those experiencing difficulties with errors to ensure future quality work delivery . Trend errors to determine training opportunities . May provide small group or one-on-one training/cross-training . Develop recommendations for corrective action based on quality issues. Maintain current knowledge of billing requirements and system practices and recommend new procedures. Must be able to meet established production and quality standards . Maintain and track accuracy rates for all customers. Skills and Qualifications Skills : Expert-level knowledge in Medical Billing, RCM, Denials, and AR processes . Proficiency in Microsoft Word and Excel , as well as Internet/Web applications. Excellent interpersonal skills and the ability to collaborate effectively. Excellent written and verbal communication skills in English . Ability to work in a fast-paced environment and meet deadlines. Qualifications : Experience in AR QC . People with client servicing experience and process transition experience can also apply. Looking for immediate joiners only.

We are seeking a Management Trainee Medical Coding E&M to support our operations team. The ideal candidate will be a skilled medical coder with a specialization in E&M (Evaluation and Management) , ready to help manage client service delivery, support team development, and maintain key performance metrics. This role is a great opportunity for an experienced coder looking to transition into a leadership-oriented position. Key Responsibilities Deliver as per client SLAs (Service Level Agreements) and ensure client expectations are met. Support operations through end-to-end planning and process document review . Assist with new team member training and review overall staff performance. Prepare KPI (Key Performance Indicator) reports , dashboards, and metrics. Job Requirements Excellent written and verbal communication skills. Available to work from the office . Flexible to work in shifts as per business needs. Qualifications Minimum of 5 years of working experience as a medical coder . Medical coding specialization in E&M is preferred. Good knowledge of using PowerPoint, Excel , and other MS Office tools .

The AVP, Principal Product Engineer at Synchrony plays a pivotal role in modernizing workloads by leading vendor refactoring efforts, executing break-fix tasks, and devising user enablement strategies. This role requires a profound understanding of AWS analytics services such as EMR Studio, S3, Redshift, Glue, and Tableau, coupled with robust skills in user engagement, training development, and change management. Collaboration with vendors, business users, and cloud engineering teams is essential to refactor legacy code, ensure seamless execution of fixes, and create comprehensive training materials and user job aids. Additionally, as the Principal Product Engineer, overseeing user testing, validation, and sign-offs is crucial for a smooth transition to modern cloud-based solutions, enhancing adoption, and minimizing disruptions. This role presents an exciting opportunity to lead cloud migration initiatives, bolster analytics capabilities, and drive user transformation efforts within an innovative cloud environment. The incumbent will be accountable for the technical success of the project, fostering a collaborative, efficient, and growth-oriented atmosphere within the development team. Key Responsibilities: - Lead and mentor a team of data/analytics/cloud engineers, ensuring adherence to best practices in data development, testing, and deployment. - Conduct thorough data analysis to reveal insights, trends, and anomalies that support business decisions. - Collaborate with cross-functional teams including BI, data science, and business stakeholders to comprehend data needs and translate them into technical solutions. - Guide the team in architecting solutions involving AWS cloud components like EMR, S3, Athena, Redshift, Sagemaker, and SAS Viya. - Support data lineage, cataloging, and metadata management efforts using tools on AWS. - Keep abreast of emerging technologies and recommend enhancements to the data platform architecture. Qualifications/Requirements: - Minimum 6+ years of expertise in Data warehousing and Enterprise Data Lake Architectures; alternatively, 8+ years of relevant experience in the absence of a degree. - Proficiency in crafting complex and optimized SQL queries for large-scale data analysis and transformation. - 2+ years of experience in SQL, Python, PySpark, AWS EMR, S3, and Athena. - Ability to lead and mentor a technical team, conduct code reviews, and enforce engineering best practices. - Familiarity with metadata management tools and cloud-native data engineering practices. Desired Characteristics: - Experience with AWS cloud services. - Certifications in AWS or any other cloud platform. - Proficiency in Agile project management methods and practices. - Capability to perceive the broader context beyond day-to-day coding tasks. - Excellent verbal, written, communication, and organizational skills. - Ability to empathize with team members" emotions and challenges, leading with compassion and support. - Delegation skills to effectively assign tasks and empower team members to solve problems autonomously. - Ability to innovate and implement new technologies, tools, or methodologies to enhance the development process. - Working knowledge of Tableau, SAS Viya, Stonebranch, and Hive is advantageous. Eligibility Criteria: - Minimum 6+ years of expertise in Data warehousing and Enterprise Data Lake Architectures; alternatively, 8+ years of relevant experience in the absence of a degree. Work Timings: 3 PM to 12 AM IST Note: The work timings may vary based on business needs and require flexibility between 06:00 AM Eastern Time to 11:30 AM Eastern Time for meetings with India and US teams. The remaining hours offer flexibility for the employee to choose. For Internal Applicants: - Understand the mandatory skills required for the role before applying. - Notify your manager and HRM before applying for any role on Workday. - Ensure that your professional profile is updated with relevant details and upload an updated resume. - No ongoing corrective action plan is allowed. - Only L9+ Employees who have completed 18 months in the organization and 12 months in the current role and level are eligible to apply. Grade/Level: 11 Job Family Group: Information Technology,

Description The Anesthesia Process Coach will play a pivotal role in enhancing the efficiency and safety of anesthesia practices within our healthcare facility. This position involves training and mentoring anesthesia staff, analyzing current practices, and implementing quality improvement initiatives. Responsibilities Provide coaching and guidance to anesthesia staff to improve process efficiency and patient safety. Conduct training sessions and workshops for anesthesiology teams on best practices and new technologies. Analyze current anesthesia processes and identify areas for improvement. Work closely with surgical teams to optimize scheduling and resource allocation. Monitor compliance with anesthesia protocols and guidelines. Support the implementation of quality improvement initiatives in the anesthesia department. Collaborate with interdisciplinary teams to enhance overall patient care. Skills and Qualifications Bachelor's degree in Nursing, Anesthesia Technology, or a related field. 3-6 years of experience in anesthesia practice or process improvement roles. Strong understanding of anesthesia protocols and procedures. Excellent communication and interpersonal skills. Proven ability to train and mentor staff effectively. Analytical skills to assess and improve clinical processes. Familiarity with quality improvement methodologies in a healthcare setting. Certification in anesthesia or relevant professional training is a plus.

As a Clinical Education Specialist, your primary responsibility will be to support the initiation, oversight, and follow-up of clinical studies and medical projects within the therapeutic areas of Virology, Hormonal, Blood related, and Antibiotics. You will utilize various tools, templates, and processes to create and deliver presentations for training, Continuing Medical Education (CME) programs, and conferences, ensuring alignment with Up To Date guidelines and recent updates. Your role will involve identifying key opinion leaders (KOLs), expert speakers, and academicians in the industry who can provide technical and clinical insights with real-world applications. Additionally, you will be tasked with developing training and educational materials and programs, managing all educational content and materials related to product lines, disease states, industry trends, and publications. Effective communication and collaboration with internal teams, including marketing and sales, will be essential. You will also play a crucial role in obtaining approval for promotional and packaging materials, product resumes, and ensuring compliance with standard operating procedures, policies, and procedures. Participation in interdisciplinary project teams and functional management will be required to drive strategic initiatives. You will be responsible for gathering field insights from KOLs and submitting reports to higher authorities for strategy implementation. Sound knowledge of pharmacology is a prerequisite for this role. Furthermore, you will be responsible for conducting trainings for field personnel and addressing queries during the training sessions. Your contribution to the success of educational programs and initiatives will be instrumental in advancing the knowledge and skills of healthcare professionals in the specified therapeutic areas.,

About the Job We are seeking a Process Trainer to conduct Process training and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions. As Process Trainer, You Will Deliver sessions for new hires, tenured employees, and cross-functional teams Support production associates on a real time basis Monitor voice and digital interactions live and provide timely responses that defuse customer dissatisfaction Work with associates in Academy Bay Evaluate customer and associate interactions on the stipulated Evaluation form and score the associates basis their performance on soft skills and resolution (If need be) Study top performers customer interactions and disseminate best practices across the account Collates WOW chats for future reference Provide timely feedback either to the associates or to their TLs emailing a copy to the participants and stakeholders Document feedback and evaluations on associate customer interactions Publish scores of the groups that the trainer is working with Conduct small group training sessions Conduct call listening and chat & email readout sessions for the associates Recommend remedial and refresher courses to be assigned basis associates performance on the floor Flag off EWS to the stakeholders if there are any Participate in weekly business reviews and provide inputs asked for Roll out knowledge checks once a month Prepare worksheets and other job-aids for associates reference Conduct Dsat analysis from the language and soft skills perspective Prepare and publish weekly report with effort and outcomes Maintain a repository of suggested responses mandatorily for review and dissipation Assess prospective candidates/employees on language proficiency As Process Trainer, You Have 1 to 3 years of relevant domain experience is compulsory Post-secondary degree & above is preferred Available to work in weekends Commitment to work in any site in Hyderabad Excellent facilitation skill Strong knowledge in English grammar Strong verbal and spoken proficiency in English Ability to handle a class of 20 to 50 Trainees Intermediate to Advanced level proficiency in Google Suite and Windows Operating System Typing speed of 35 WPM with a minimum of 95% accuracy A positive work ethic and commitment to the tasks assigned Adaptability to trends within the organization Compliancy to the organizational policies and standards Flexible availability during business exigencies

Description We are seeking a dynamic Retail Partner Supervisor to oversee our network of retail partners in India. The ideal candidate will have a strong background in retail management and a passion for driving sales growth through effective partner relationships. Responsibilities Supervise and manage retail partners to ensure adherence to company standards and policies. Develop and maintain strong relationships with retail partners to drive sales performance. Conduct regular training sessions for retail staff to enhance product knowledge and customer service skills. Monitor inventory levels and coordinate with partners for timely stock replenishment. Analyze sales data and market trends to make informed decisions and strategies for partner stores. Assist in the development and implementation of promotional campaigns and merchandising standards. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or related field. 1-10 years of experience in retail management or partner supervision. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in data analysis and market research techniques. Ability to develop training programs and conduct workshops. Strong problem-solving skills and attention to detail.

The role involves delivering clinical education, orientation, and training to nursing and patient care staff with the aim to enhance skills and knowledge across the department. You will be responsible for identifying training needs, preparing training calendars, developing training materials such as PPTs and manuals, and organizing seminars and workshops. Additionally, you will conduct hospital rounds to assess nursing staff performance, analyze feedback post-training, and ensure continuous improvement. It is essential to maintain training documentation per NABH standards and stay updated on infection control practices, quality indicators, and safety protocols for compliance and reporting purposes.,

The SCM Expert in Material Compliance at Hitachi Energy is responsible for overseeing and ensuring compliance with product material regulations and conflict minerals requirements. This role involves strategic planning, policy adherence, and stakeholder engagement. You will be required to collect and analyze data related to material compliance, assist in conducting supplier audits and risk assessments, support the implementation of compliance programs, prepare compliance documentation and reports, communicate with suppliers to gather compliance information, provide administrative support to the compliance team, and maintain accurate records of compliance activities and findings. Additionally, you will be involved in assisting in the development of training materials and sessions for internal teams and suppliers, monitoring compliance metrics and generating regular reports, supporting the resolution of compliance issues, and following up on corrective actions. You will also be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines, all while embodying Hitachi Energy's core values of safety and integrity. To be successful in this role, you should have a Bachelor's degree in supply chain management, Business Administration, or a related field, along with 3-5 years of experience in supply chain management focusing on material compliance. Basic knowledge of product material regulations and conflict minerals compliance requirements, strong data analysis and reporting skills, good communication and organizational abilities, experience in Microsoft Tools, and proficiency in both spoken and written English language are essential requirements. Qualified individuals with a disability may request a reasonable accommodation by completing a general inquiry form on the Hitachi Energy website if they are unable or limited in their ability to use or access the career site due to their disability. This accommodation is specifically for job seekers with disabilities requiring accessibility assistance or support during the job application process.,

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for individuals who are always seeking creative ways to grow and learn, individuals who aspire to make a real impact now and in the future. If this resonates with you, you could be a valuable addition to our vibrant international team. As a Product Trainer with 2 to 4 years of experience, preferably in the utility industry, we are seeking a candidate who can design, develop, and deliver comprehensive training programs. The ideal candidate will be tasked with creating and conducting high-impact technical training sessions for internal teams, customers, and partners. This role focuses on educating participants on product features, system integration, and industry best practices, requiring a combination of technical utility domain knowledge, instructional design skills, and the ability to convey complex concepts to diverse audiences effectively. **Training Development & Delivery:** - Design and develop comprehensive training curricula, encompassing technical presentations, hands-on exercises, user guides, and e-learning content. - Conduct engaging in-person and virtual training sessions for various audiences, ranging from technical engineers to end-users. - Develop simulation-based training modules that mirror real-world utility scenarios. - Create assessment tools to gauge learner comprehension and retention. **Content Management:** - Develop multimedia content, including video tutorials, interactive modules, and digital learning assets. - Regularly update and maintain training materials to align with the latest product versions and industry standards. - Produce detailed technical documentation and quick reference guides. - Establish and manage a centralized repository of training materials. **Stakeholder Collaboration:** - Collaborate closely with product development teams to grasp new features and technical specifications. - Partner with subject matter experts to ensure the technical accuracy of training content. - Engage stakeholders to gather feedback and enhance training effectiveness. **Quality Assurance & Improvement:** - Implement training effectiveness metrics and collect participant feedback. - Analyze training outcomes and implement data-driven improvements. - Stay abreast of industry trends, technological advancements, and best practices in the utility sector. - Provide post-training support and technical guidance to participants. **Project Management:** - Oversee the complete lifecycle of training content development from inception to delivery. - Develop and maintain training schedules and allocate resources appropriately. - Monitor project milestones and ensure the timely delivery of training programs. - Coordinate with various stakeholders to ensure the seamless execution of training initiatives. The successful candidate will be instrumental in driving customer success through effective knowledge transfer and skill development. Join us in creating a better tomorrow with Siemens! This position is based in Noida, offering you the opportunity to collaborate with teams that impact entire cities, countries, and the future at large. At Siemens, we are a diverse group of over 312,000 individuals shaping the future across 200 countries. We are committed to equality, and we welcome applications that mirror the diversity of the communities we serve. Employment decisions at Siemens are made based on qualifications, merit, and business requirements. Bring your curiosity and imagination, and together, let's shape tomorrow with Siemens. To explore more about Siemens careers, visit: www.siemens.com/careers Discover the digital world of Siemens here: www.siemens.com/careers/digitalminds,