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1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Sales Training Specialist at Livekeeping, you will be responsible for delivering structured sales training sessions to both new and existing team members. Your role will involve developing training materials, sales scripts, and modules tailored to regional markets. You will conduct role-plays, workshops, and feedback sessions to enhance team performance and track trainee progress, providing ongoing support and mentorship. Collaborating with sales managers to identify training needs and customize content accordingly will be a key aspect of your role. Ensuring training effectiveness through assessments and performance tracking will also be part of your responsibilities. It will be important to stay up to date with market trends, products, and industry best practices to deliver high-quality training sessions. To be successful in this role, you should have a minimum of 1 year of experience in sales training, direct sales, or related roles. A Bachelor's degree in any discipline is required. Fluency in any two South Indian languages (Kannada, Malayalam, Tamil, Telugu) is mandatory for effective communication with team members. Strong communication, interpersonal, and presentation skills are essential for delivering impactful training sessions. You should be willing to work from Bangalore, Chennai, Kochi, or Hyderabad based on preference. Basic computer skills and familiarity with digital training tools/platforms are required. Your ability to motivate and engage a team with energy and clarity will be crucial for driving performance improvement. If you are passionate about sales training and have the necessary skills and experience, we encourage you to apply for this exciting opportunity at Livekeeping.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
delhi
On-site
Ambu India Pvt Ltd is seeking an experienced Sales Trainer to oversee and implement comprehensive training programs for the sales team. As the Sales Trainer, you will play a crucial role in enhancing the product knowledge, clinical expertise, sales strategies, and overall performance of both new hires and seasoned sales professionals. Your guidance will contribute to boosting revenue and enhancing customer engagement. Your responsibilities will include developing and delivering training programs that focus on product knowledge, clinical applications, sales strategies, and competitive intelligence. You will be tasked with creating engaging and customized training materials such as presentations, role-playing exercises, and e-learning modules. It is essential to ensure that the training content aligns with business objectives, industry standards, and product updates to keep the sales team well-informed. Additionally, you will be responsible for providing hands-on demonstrations, clinical upskilling sessions, and collaborating with clinical experts to equip sales professionals with the necessary knowledge to effectively communicate product benefits and clinical procedures. You will also maintain a competitive intelligence database, conduct competitor analysis sessions, and share insights with the sales team to enhance their understanding of market trends and competitor products. Furthermore, as a Sales Trainer, you will offer continuous on-the-job coaching and support to sales team members, provide guidance on sales techniques and customer engagement, and lead role-playing exercises to reinforce best practices. You will also lead the onboarding process for new sales hires, ensuring they are well-prepared for success in the field. To qualify for this role, you should possess a Bachelor's degree in Life Sciences, Business, Communications, or a related field, with a preference for a Master's degree. You should have a minimum of 10 years of experience in sales training, particularly in the medical devices or a similar industry, along with a proven track record of developing and delivering effective training programs for sales teams. Overall, your role as a Sales Trainer at Ambu India Pvt Ltd will involve collaborating with various departments, tracking training progress, and continuously evaluating training effectiveness to drive improvements in sales results and foster a culture of continuous learning and development within the organization.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be joining Cisco Spaces, a cloud platform focused on transforming buildings into smart spaces, which is currently one of the fastest-growing products within Cisco. The aim is to assist users in reimagining their buildings to be safer, more inquisitive, and sustainable in a hybrid world. With over 12 billion sq. Ft. of buildings already digitized, the potential for growth is immense as Cisco transitions towards a more software-focused strategy. As a customer-focused leader, your primary role will involve driving activation, onboarding, and adoption strategies to ensure customers derive immediate value from our product. This includes building and delivering engaging training programs, leading customer enablement efforts through various channels, improving in-product engagement with digital touchpoints, and scaling self-service support channels. Utilizing customer data and insights, you will identify adoption gaps and work closely with Product Management and Engineering to refine customer education programs. To be successful in this role, you should have 2-3 years of experience in email communications, workflow management, or automation tools, along with a background in customer training, adoption, or support within a SaaS or tech environment. Familiarity with digital adoption tools and the ability to analyze customer usage data are essential. Strong communication, teamwork, and analytical skills are required, along with the ability to thrive in a fast-paced environment and simplify complex topics. Your responsibilities will also involve leading automated customer communications and measuring customer engagement to track success metrics. If you are ready to make an impact in shaping the future of smart buildings and hybrid workspaces, apply today. U.S. employees can benefit from quality medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, disability coverage, life insurance, and various wellbeing offerings. Additionally, incentive targets are structured based on revenue attainment, offering rewarding growth opportunities based on performance.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Quality Analyst in the BPO industry, you will be responsible for monitoring and evaluating inbound and outbound calls to ensure the quality of service provided by call center agents. Your key responsibilities will include developing and maintaining quality assessment criteria and standards in alignment with company policies and customer expectations. You will provide constructive feedback and coaching to agents based on evaluation results to foster a culture of continuous improvement. Additionally, you will analyze call data and performance metrics to identify trends and areas for improvement. It will be your duty to prepare and present regular reports on call quality and agent performance to the management team. Collaboration with training teams to develop and implement training programs based on quality findings will also be a part of your role. This is a full-time, permanent position located in Ambattur, Chennai, Tamil Nadu. The salary for this position will be based on your experience. The ideal candidate should have a Bachelor's degree and be able to reliably commute to the workplace. The working schedule includes day shifts and morning shifts. For further details and application, please contact Vikaram HR at +91 73056 13334. The application deadline for this position is 03/06/2025.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
About Syncd Global Solutions At Syncd Global Solutions, we specialize in providing offshore staffing services to businesses across multiple industries, including appraisal management and residential valuation services. Our teams work diligently to offer cost-effective, flexible, and efficient solutions while maintaining the highest standards of quality control. We empower businesses to reduce costs and optimize operations with the help of our offshore staff. We are seeking a dynamic Trainer/Educator to join our team at Syncd Global Solutions. The Trainer will be responsible for delivering high-quality training to new hires and existing staff, ensuring they possess the skills and knowledge required to perform their roles effectively. This individual will have a strong background in education and training with proven experience in leading training sessions in a professional setting. Experience in appraisal management and the real estate or valuation industry is preferred, but not mandatory. The ideal candidate will be responsible for designing, developing, and delivering training programs that align with the company's operational goals and client needs. Key Responsibilities Training Development & Delivery Develop, design, and deliver training materials and curriculum for new hires and current employees, focusing on appraisal management processes, residential valuation services, and internal systems. Conduct training sessions, workshops, and one-on-one coaching for employees, ensuring they are well-equipped to perform their roles at a high standard. Assess employee performance during and after training to ensure knowledge retention and practical application of training content. Provide ongoing support to employees post-training to address challenges and reinforce learning. Work closely with managers and team leads to identify knowledge gaps and create training solutions to address them. Educational Excellence Utilize a variety of training methods including in-person, virtual, and hybrid formats to accommodate the diverse needs of employees. Create and maintain an effective training evaluation process, ensuring that all training programs are impactful and aligned with company objectives. Continuously update training materials and methods to reflect industry trends, operational changes, and feedback from employees and managers. Implement best practices in training, ensuring that programs are not only informative but also engaging and motivating for participants. Collaboration & Communication Collaborate with senior managers and leadership teams to understand operational needs and deliver tailored training solutions. Provide regular updates to senior leadership on the effectiveness of training programs, including feedback, success rates, and areas for improvement. Maintain a strong working relationship with employees, offering guidance and support during the onboarding and training processes. Continuous Improvement & Innovation Stay informed about the latest trends and best practices in training, education, and the appraisal management industry, bringing new ideas and methodologies to the team. Collect feedback from trainees and adjust training programs to ensure they are meeting employee needs and helping improve job performance. Analyze training data and performance metrics to identify areas of improvement in the training program. Qualifications & Experience Bachelors or Masters degree in Education, Business Administration, or a related field. Minimum of 3-5 years of experience as a trainer or educator in a professional setting. Proven experience in developing and delivering training programs, ideally within the appraisal management, residential valuation, or real estate industry. Strong understanding of training methodologies, adult learning principles, and evaluation techniques. Ability to adapt training methods to meet the needs of diverse learning styles. Excellent communication, presentation, and interpersonal skills. Experience in working with offshore teams and managing remote training programs is a plus. Preferred Skills Familiarity with appraisal management and residential valuation processes. Certification in Training & Development (e.g., CPTD, ATD). Experience with Learning Management Systems (LMS) and training software tools. Knowledge of data protection and compliance regulations relevant to offshore operations. Why Join Syncd Global Solutions Work with a dynamic, global team providing offshore staffing solutions for leading industries. Gain exposure to the appraisal management industry and residential valuation services. Opportunities for career development and professional growth. Competitive compensation and benefits package. If you are passionate about education, training, and professional development, and have a desire to make a positive impact on a growing organization, we encourage you to apply and be part of Syncd Global Solutions. Join us in shaping the future of offshore staffing and employee development!,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
The Associate Director, Strategic Program Analytics will be responsible for supporting the Director, Agile Sourcing Hyderabad lead data and performance efforts for the entire Global Procurement organization. This role supports the analytics, process improvement for data governance and quality and documentation of scoring performance against Global Procurements priorities and objectives. This includes reporting on data gathering requirements, goals, priorities, and documenting key performance indicators (KPIs) for the procurement portfolio across its strategic initiatives. This role will support Global Procurement by providing appropriate data and insights to generate value opportunities ensuring realization. This role will support and enable the development and implementation of all initiatives within the Procurement multi-year functional strategic roadmap that will focus on analytics capabilities. This role plays a part in managing procurement activities strategically and efficiently & identifying areas of continuous improvement / efficiencies where applicable. Team Management: - Source, on-board, lead, manage and develop a team of professionals in support of Strategic Program Analytics operations across various Global Procurement initiatives. - Monitor team performance and identify opportunities for continuous improvement to ensure successful development and implementation of improved processes and technical capabilities. - Assist direct reports with professional development planning and enable flexibility across Agile Sourcing organization to foster cross-functional proficiencies of resources and procurement categories. - Assist in the creation of training materials leveraging best practices and BMS Standard Operating Procedures. - Establish clear performance expectations, provide proactive feedback and provide close leadership and support to their team. Data and Analytics: - Deliver analytics metrics & dashboard including, but not limited to, RFP, Supplier, Contracts, Cashflow, Spend, Savings, Market Intelligence, Cost Intelligence to successfully achieve business objectives. - Partners with BIA, Procurement and IT Teams to deliver necessary data management tools and system solutions, identify business challenges; use fact-based solutions and data analysis to help influence changes to operations, process or programs; and champions movement to an organizational Lead with Data mindset. - Collaborate effectively across matrix environment, build strong partnerships, good interpersonal, presentation, communication & negotiation skills. - Ability to manage multiple projects and priorities effectively. - Very well versed with business, data and technical language to connect processes, tools & data. - Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner. - Maintains and ensures quality assurance of key data sets, reports and metrics that are relevant and insightful and highlight key trends in human capital dynamics. - Good communication & presentation skills. Performance Scorecard & Maintenance: - Support the end-to-end performance reporting of functional strategic roadmap via development of the SS&P and functional team scorecards, including development of metrics aligned to functional vision and strategic roadmap. - Manage ongoing reporting and monitoring of key metrics including liaising with key stakeholders across all of SS&P for progress updates, etc. - Analyze performance trends, proactively identify potential shortfalls and risks and make fact-based recommendations to close gaps against targets. - Report status to leadership and functional area teams as appropriate. Key Stakeholder Management: - Partner with a variety of global stakeholders to collect Procurement requirements and provide recommendations that align to overall SS&P strategy to deliver on projects. - Act as a trusted advisor to global procurement teams and their leadership to ensure procurement strategic initiatives can be delivered against the expectations of the business. - Develop collaborative relationships and coordinate with functions and stakeholders across BMS to ensure timely, compliant and effective delivery of analytics pertaining to all strategic initiatives. Internal / External Stakeholders: - Other functional strategy leads. - Management in BMSs SS&P organization. - SS&P Category Managers, Sourcing Managers and Business Partners. - Key stakeholders across the COE organization (i.e., process owners, digital leads,). Qualifications: Minimum Requirements: - BA / BS in a quantitative major or concentration required. - 10+ years of experience developing and using advanced analytics and reporting techniques. - 5+ years of experience in performing Procurement analytics or relevant experience. - Strong management and team leadership skills, demonstrated by a record of accomplishment of success leading projects and other problem-solving initiatives with cross functional teams. - Ability to work in a fast-paced global environment with multiple competing priorities. - Experience leading, collaborating with and participating on cross-functional and global teams and demonstrated ability to work and influence within a matrix structure. - Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus. - Experience in leading new capability development, pilots, and integration. - Experience in leveraging methods such as Design Thinking and Human Center Design to generate high value questions. - Analytical mindset, intellectual curiosity, creativity, strong attention to detail and execution skills. - Experience working with tools across the analytic stack including data management tools; like MapReduce/Hadoop, SPSS/R, SAS, and Workday for data management, advanced analysis, and insights, along with ETL tools (Tableau, Power BI) for data integration. - Leverage procurement systems such as SAP Ariba, Oracle Procurement Cloud etc. for process management, spend analysis, and decision support as needed. - Proficiency in English. Preferred Qualifications: - M.S./M.B.A. - Professional certifications (e.g. CPM, CPIM). - 5 years Pharmaceutical Procurement Operations experience. - Membership in Professional Associations, e.g. ISM.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
punjab
On-site
EXO Edge is seeking an experienced Assistant Manager for our Document Review and CIR function. As the Assistant Manager, you will be instrumental in operations management and training responsibilities, specifically overseeing first-level and quality control reviewers. Your primary focus at EXO Edge will include team and process management, creating a conducive environment to lead and supervise document review projects effectively. Your key roles and responsibilities will encompass: - Supervising a team of 20-30 members involved in the Document Review/Breach Response process, overseeing team members" review, training, delivery, and quality assurance. - Monitoring and reporting on the productivity and quality of teams to ensure efficient utilization. - Serving as a Subject Matter Expert (SME) on DR and Breach Review projects. Delivery Management will be a crucial aspect of your role, involving: - Assessing the team's deliverables and providing insights to validate work suggestions and address any potential gaps or concerns. - Engaging in both informal (phone calls, ad-hoc meetings, emails) and formal (conference room pilots) communication methods. - Attending meetings, identifying areas of concern, maintaining a detailed work plan, and managing project deliverables in alignment with the project plan. - Recording and managing project issues, escalating where necessary, and resolving cross-functional issues at the project level. - Planning, controlling, and monitoring the delivery operations of assigned accounts, including defining SLAs with clients, resource estimations, scheduling delivery timelines and milestones, and developing best practices for project execution. Client Management will involve strengthening and expanding client relationships, coordinating with the team and clients to address queries, and determining the Turnaround Time (TAT) based on clients" requests. People Management responsibilities will include monitoring and planning to enhance team efficiency, productivity, and quality output, communicating project expectations effectively, delegating tasks appropriately, resolving team conflicts, and meeting attrition level targets. Training Development will entail training and evaluating the team on various processes, managing resources and training requirements, coaching, mentoring, motivating, and supervising team members. You should bring to the role: - 6+ years of experience in the LPO Industry with a focus on document review. - L.LB qualification is mandatory, while an LLM would be an added advantage. - Extensive experience in Document Review/Breach Response projects. - Experience in managing PII, HIPAA, and DSAR reviews is desired. Technical proficiency in using Discovery database platforms such as Relativity, Brainspace, Everlaw, Nuix, and proficiency with MS Office Suite of applications is expected. The role can be based anywhere in India with the option to work from our Mohali office. For more information, visit our website at www.exoedge.com. Join us by connecting at Hiring@exoedge.com for a virtual office tour.,
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
bareilly, uttar pradesh, india
On-site
Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC - Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company's diverse financial product offerings. The department's primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm's sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge : Strong understanding of life insurance products, regulations, and market trends. Communication Skills : Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills : Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring : Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge : Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development : Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability : Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills : Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills : Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency : Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills : Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback : Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC - Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company's diverse financial product offerings. The department's primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm's sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge : Strong understanding of life insurance products, regulations, and market trends. Communication Skills : Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills : Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring : Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge : Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development : Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability : Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills : Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills : Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency : Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills : Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback : Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Description Job Title Manager Training Location Mumbai GO1 (40380) Department Distribution Capability Centre Function DCC - Agency Training Reporting to Regional Manager Training Band 4 Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company's diverse financial product offerings. The department's primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm's sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge : Strong understanding of life insurance products, regulations, and market trends. Communication Skills : Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills : Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring : Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge : Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development : Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability : Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills : Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills : Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency : Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills : Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback : Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title Manager Training Location Mumbai GO1 (40380) Department Distribution Capability Centre Function DCC - Agency Training Reporting to Regional Manager Training Band 4 Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company's diverse financial product offerings. The department's primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm's sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge : Strong understanding of life insurance products, regulations, and market trends. Communication Skills : Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills : Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring : Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge : Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development : Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability : Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills : Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills : Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency : Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills : Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback : Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
pune, chakan
Work from Office
As a Customer Care Executive, you will be responsible for ensuring exceptional customer experiences through effective communication, problem-solving, and relationship-building. You will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing assistance to enhance their overall satisfaction. Your role will contribute to maintaining a positive brand image and fostering long-lasting customer relationships. Responsibilities: - Provide accurate and detailed information about the breakdown or other related services. - Assist customers in troubleshooting technical issues and guiding them through solutions. - Handle and resolve customer complaints, escalating complex issues to appropriate departments when necessary. - Maintain accurate records of customer interactions and transactions in the CRM system. - Collaborate with internal teams to address customer needs, provide feedback, and contribute to process improvements. - Follow up with customers to ensure their issues are fully resolved and their satisfaction is achieved. - Participate in ongoing training and development programs to enhance customer service skills. Qualification: High school diploma or equivalent in the field of automotive industry & mechanical engineering. Strong verbal and written communication skills with interpersonal and active listening abilities. Proficiency in using customer relationship management (CRM) software and other relevant tools. Ability to adapt and respond effectively to various customer personalities and situations. Problem-solving skills with a solution-oriented mindset.
Posted 2 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our . Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: This is a high-rise residential project in Noida. Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements. Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement. You'll be responsible for: Delivers delegated elements of an annual business plan to time and budget. Manages and facilitates external certification audits. Provides expertise and guidance in supporting achievement of new certifications where appropriate. Responsible for organising and facilitating internal audits in the audit programme. Accountable for leading audits and producing audit reports. Utilises comprehensive expertise and investigates and interprets root cause analysis of instances of non-conformance, including recommending corrective measures and long-term preventative measures. Coordinates reviewing of management system content for appropriateness, improvement, and implementation. Contributes to the identification of new systems and processes to drive efficiency, recommending improvements and innovations. Ensures information for quality reports is available, accurate and delivered within agreed timescales. Accountable for the production of communication articles, plans and communication collateral. Coordinates activities reported in management reviews, collating, analysing, and presenting data and key metrics, analyses trends and provides recommendations and guidance. Provides recommendations for action to mitigate risk and improve management system effectiveness. Provides specialised expertise and knowledge to support on business development activities. Accountable for the development and delivery of training. Manages and monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities. Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll need to have: Bachelor's degree in civil. Experience in the relevant field. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. #LI-Onsite
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
The EMEI Senior Compliance Specialist is a key member of the Global Ethics & Compliance Team within the Jabil Corporate Legal Department. This position is specifically focused on the EMEI region, encompassing the EU, Ukraine, Russia, Middle East, and India, with the primary location being in Pune, India. The role involves extensive global travel. In this role, you will be responsible for effectively managing compliance investigations. This includes evaluating cases and associated risks, adhering to deadlines, gathering relevant data and documents, conducting investigative interviews, analyzing financial and operational data, and synthesizing findings into comprehensive memoranda. You will also engage with various stakeholders to implement corrective actions and enhancements to prevent future misconducts. Additionally, you will play a vital role in supporting the overall Global Ethics & Compliance mission by developing and executing strategic initiatives, drafting global trainings and corporate policies, monitoring regulatory changes, and recommending updates to compliance activities as needed. You will be tasked with developing in-house compliance training materials, conducting trainings for different groups, and collaborating with internal audit teams for review and corrective action planning. Furthermore, you will be involved in M&A compliance risk assessments, integration of M&A targets into the compliance program, and engaging with senior leadership on compliance matters. As part of your responsibilities, you will need to possess a Bachelor's degree in finance, business management, or a related field, with a preference for a Master's degree, CPA, CFE, or CIA qualifications. A minimum of 6 years of experience in forensic review and/or audit work is required, ideally in a Big Four or equivalent setting. Strong IT skills including Microsoft Office proficiency and familiarity with SAP, CONCUR, and COUPA are necessary. Fluency in English and Hindi is mandatory, while knowledge of Marathi is highly desirable due to the regional context. The successful candidate will demonstrate exceptional organizational skills, autonomy, effective interpersonal communication, and the ability to collaborate with a multicultural team. Adaptability to a fast-paced environment with shifting priorities and a commitment to ethical compliance practices are essential for this role.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Training Manager for the Collection Process at Firstsource, a part of the RP Sanjiv Goenka Group, you will play a crucial role in developing and implementing training programs to enhance the skills and performance of our employees. With over 100 leading brands as our clients, including Fortune 500 & FTSE 100 companies, Firstsource is a trusted provider of Business Process Management services across various verticals. Your responsibilities will include identifying training needs, designing training modules, developing training materials, and ensuring the effective delivery of programs. You will work closely with cross-functional teams to improve training output and effectiveness, conduct reviews of trainers & QA, and evaluate the impact of training programs. In addition to managing relationships with external vendors and partners, you will also be involved in recruiting and training individuals for various roles within the training department. Collaborating with clients to implement training programs and identify areas for improvement will be a key aspect of your role. To excel in this position, you should possess excellent communication and presentation skills, strong planning and execution abilities, and the capacity to design engaging training content. Your interpersonal and analytical skills will be crucial in managing performance metrics and driving process improvements. If you are a graduate/postgraduate with 5-8 years of experience in Training Management, particularly in the collection process domain, and have a passion for developing talent and enhancing skills, we invite you to join our team at Firstsource in Malad, Mumbai. For more information about Firstsource, please visit our website at www.firstsource.com. To apply for this position or for any inquiries, please contact Padmapriya Shekar at Padmapriya.Shekar1@firstsource.com.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
We are looking for an experienced Oracle HCM Time & Absence Product & Configuration Subject Matter Expert (SME) to take charge of the implementation, configuration, and ongoing management of Oracle HCM Time and Absence modules. As the SME, you will play a crucial role in bridging the gap between business stakeholders and technical teams to ensure the system is configured optimally in line with organizational policies and compliance standards. You must possess at least 5 years of hands-on experience in Oracle HCM Time & Absence configuration and implementation. A solid understanding of Oracle HCM Cloud Time & Absence modules, business processes, and experience with Oracle HCM Cloud upgrade and patch application cycles are essential. It is imperative to have a comprehensive knowledge of time and labor laws, compliance, and HR policies pertaining to attendance and leave management. Your ability to translate business requirements into functional and technical configurations will be key in this role. Strong analytical, problem-solving, and communication skills are required. Experience with Oracle Integration Cloud (OIC) and REST APIs for interfacing is a definite plus, and certification in Oracle HCM Cloud Time & Absence is preferred. Your responsibilities will include being the primary Oracle HCM Time & Absence SME during implementations, upgrades, and support phases. You will be tasked with gathering, analyzing, and documenting business requirements related to Time & Absence policies and processes. Configuring and maintaining Oracle Time and Absence modules, designing and implementing time and attendance solutions, and leading testing efforts will be part of your role. Additionally, you will troubleshoot and resolve issues related to time and absence configuration and functionality, develop training materials, conduct training sessions for end-users and HR teams, and stay updated on Oracle HCM Time & Absence module enhancements and industry best practices. Supporting change management activities and providing post-implementation support will also be expected. A Bachelor's degree or an equivalent combination of education and relevant experience is preferred for this position.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Job Description: OT-Marketplace is dedicated to helping organizations optimize their L&D ROI by streamlining and enhancing their L&D expenditure. We specialize in aiding L&D and HR teams in the selection of learning services from a diverse range of categories, such as Upskilling, Event Speakers, New Hire Bootcamps, and more, sourced from over 5000 vendors. Leveraging our AI-powered search feature, data analytics, and automated workflows, we expedite the process of identifying suitable learning interventions for our clients. Our clientele spans across various industries like IT & ITES, E-commerce, Retail, Real-Estate, Finance, Manufacturing, Engineering, Healthcare, and Pharma. This position entails a full-time hybrid role as an AI Trainer and L&D Consultant, based in Bengaluru with the flexibility of some remote work options. The primary responsibilities of the AI Trainer and L&D Consultant include the design and delivery of training programs, leveraging AI tools to enrich learning experiences, and offering consulting services to clients on their L&D strategies. Daily tasks encompass conducting needs assessments, crafting curriculum, leading training sessions, and assessing the efficacy of training programs. Furthermore, the role involves collaborating with internal teams to identify and implement enhancements to L&D processes. Qualifications: - Proficient knowledge across the AI Stack (generalist but tool agnostic) - Practical experience in applying AI to address business challenges - Previous exposure to corporate training - Proficiency in AI tools, Data Analysis, and Automated Workflows - Expertise in Curriculum Design, Training Development, and Facilitation - Strong consulting abilities, including Needs Assessment and Strategic Planning for L&D - Capability to collaborate with internal teams and effectively manage client relationships - Excellent communication and presentation skills - Familiarity with Learning Management Systems (LMS) and E-learning Platforms.,
Posted 2 weeks ago
0.0 years
0 - 0 Lacs
mumbai city
On-site
Key Responsibilities: Strategic HR Expertise Develop and implement HR frameworks, policies, and best practices in line with business needs. Provide subject matter expertise in specific area like Talent Management, Rewards, L&D. Ensure HR strategies are aligned with organizational culture and long-term goals. Program Design & Execution Design, execute, and monitor HR programs (e.g., performance management, leadership development, talent reviews). Benchmark industry trends and introduce innovative HR practices. Drive standardization and continuous improvement of HR processes. Act as a trusted advisor to senior leadership. Data-Driven Insights Leverage HR analytics and metrics to track effectiveness of initiatives. Generate reports and dashboards to support data-driven decision-making. Identify gaps and recommend corrective actions. Change Management & Communication Lead change management efforts for new HR initiatives. Communicate HR programs effectively to stakeholders across the organization. Key Competencies: Talent Acquisition & Workforce Planning Policy Making with Organizational Development & Cultural Change Talent Management with Training & Development Performance & Productivity Management Strategic HR Leadership & Engagement Compliance & Employee Relations
Posted 2 weeks ago
9.0 - 11.0 years
0 Lacs
mumbai, maharashtra, india
On-site
We Are Hiring: Sr. Manager Human Resources At Lafit Lighting , we believe our people are the true drivers of our success. For over 25 years , we have been a trusted leader in premium LED and architectural lighting solutions , delivering innovation, quality, and excellence across India. As we continue to grow, we are looking for a dynamic HR leader to shape our workforce strategies and build a culture of performance and engagement. We are seeking a Senior Manager HR to partner with leadership, oversee end-to-end HR operations, and align people practices with business goals. This is a career-defining opportunity to create lasting impact by leading HR initiatives that empower employees and accelerate growth. Your Role What You Will Lead 1. Talent Acquisition & Onboarding Build & manage annual manpower budgets in line with business growth. Devise innovative strategies for talent attraction & retention , maximizing returns on human capital. Optimize hiring funnels and costs by leveraging social media, referrals, and modern recruitment tools . Oversee end-to-end recruitment: interviews, negotiations, and hiring closures. Design seamless Onboarding & Induction programs to embed new hires into Lafits culture. 2. Compensation & Benefits Manage salary structures, incentive programs, and benefits to remain competitive and motivating. Oversee payroll computation, reimbursements, and payouts with 100% accuracy and timeliness. Ensure transparency and compliance in all compensation practices. 3. Employee Connect & Relations Plan and execute employee engagement activities that reflect Lafits values and vision. Conduct surveys & sentiment analysis to measure employee satisfaction. Build open communication channels between management and employees. Manage conflict resolution and disciplinary processes with fairness. Create and implement Reward & Recognition (R&R) programs to celebrate excellence. 4. Performance Management & Learning Develop and execute a robust Performance Management System with measurable outcomes. Ensure timely performance reviews, feedback, and growth planning. Design and implement training & development programs to upskill employees. 5. Compliance & Risk Management Ensure 100% compliance with labor laws, statutory requirements, and industry standards . Anticipate and mitigate risks related to misconduct, disputes, or workplace issues. Develop policies that foster trust, safety, and compliance across the organization. 6. ERP & HRMIS Management Lead the integration of HR processes with ERP systems for accuracy and efficiency. Drive adoption of HRMIS tools, ensuring seamless data-driven decision-making. Maintain comprehensive and up-to-date employee master records & files . Who Were Looking For Education: Masters in HR / Business Administration (preferred). Experience: 910 years of HR management experience, preferably in the Manufacturing / Lighting industries . Proven exposure to HRMIS / ERP implementation is a must. Skills: Strong leadership & people management abilities Excellent communication, interpersonal & influencing skills Analytical mindset with problem-solving orientation Deep knowledge of labor laws & HR compliance frameworks Go-getter attitude with the ability to drive multiple HR initiatives simultaneously Location: Lower Parel, Mumbai Apply Now: [HIDDEN TEXT] Contact: +91 86553 62955 Explore Us: www.lafitlighting.com At Lafit Lighting , we dont just create lights we create opportunities for people to shine. Join us as we continue to grow and help us build a workplace where people thrive, contribute, and lead. #LafitLighting #WeAreHiring #SeniorManagerHR #HRLeadership #HumanResources #CareerGrowth #LightingIndustry Show more Show less
Posted 3 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Location: Sector 2, Noida Employment Type: Full-Time (Work from Office) Interview Date: 26th August 2025 (Only Face-to-Face Round) Joining: Immediate joiners ONLY About the Events The India Designer Show is a premier annual event that celebrates the best of Indian design, bringing together top designers, brands, and industry leaders. The India Design Awards recognize and honor excellence across the design spectrum. Both events are highly anticipated and attract a high-profile audience. We need a sales manager who can effectively lead a team to sell sponsorships, nominations, and delegate passes for these landmark events. The Opportunity: Leading a Winning Team As the Tele-Sales Manager, you will be responsible for building, training, and mentoring a high-performing tele-sales team. Your leadership will be crucial in achieving our ambitious sales goals for both events. This is a hands-on role where you will not only manage but also actively contribute to the sales process. Key Responsibilities: Team Leadership: Lead, motivate, and manage a team of tele-sales professionals to meet and exceed sales targets. Sales Strategy: Develop and execute strategic sales plans to drive revenue for the India Designer Show and India Design Awards. Training & Development: Train and coach the team on sales techniques, product knowledge, and industry best practices. Performance Management: Monitor team performance, provide regular feedback, and implement incentive programs to boost morale and productivity. Client Management: Oversee key accounts and engage with high-profile clients to secure sponsorships and partnerships. Reporting: Analyze sales data and provide regular reports to senior management on pipeline, forecasts, and overall team performance. What We&aposre Looking For: Proven experience as a Tele-Sales Manager, with a strong background in the events or awards industry. Exceptional leadership and team-building skills. A track record of successfully managing a team to achieve ambitious sales targets. Excellent communication, negotiation, and interpersonal skills. Deep knowledge of the awards industry and the sales cycle for high-profile events. Proficiency in using CRM software and sales analytics tools. A strategic thinker with a hands-on approach. What We Offer: A competitive salary and performance-based incentives. The chance to lead the sales efforts for two of the most prestigious events in the design industry. A dynamic, collaborative, and results-oriented work environment. Significant opportunities for professional growth and career advancement. Ready to lead our sales team to victory Show more Show less
Posted 3 weeks ago
0.0 years
0 Lacs
satara, maharashtra, india
Remote
Kshetra works towards an inclusive democracy with a focus on public policy, government advisory, self help group linkages, business development & advisory for self reliant groups, We specialize in developing strategies through policy dialogue, operational assistance, evidence-based decisions. Our clientele includes state governments, office of ministers, educational institutes, law firms, research firms, nonprofit organizations. Since the last few years . we have been dedicated to fostering resilient design and social impact intelligence in our practices. Role Description This is a full-time hybrid role located in Satara with some work from home acceptable. The Fellow Intern for Capacity Building & SHG Linkages will be responsible for supporting capacity-building initiatives, facilitating self-help group (SHG) linkages, conducting field visits, gathering data, and assisting in the development of training materials. Day-to-day tasks include coordinating with various stakeholders, organizing workshops, and providing operational support to ensure the success of capacity-building programs. Qualifications Skills in Capacity Building, Training Development, and Stakeholder Coordination Experience with Field Work, Data Collection, and SHG Facilitation Good Communication, Organizational, and Problem-Solving Skills Basic knowledge of Public Policy and Governance Initiatives is beneficial Ability to work both independently and collaboratively in a hybrid working environment Bachelor&aposs degree in Social Work, Development Studies, Public Policy, or related field Proficiency in local languages and familiarity with the local context is an advantage Commitment to inclusive and sustainable development practices Show more Show less
Posted 3 weeks ago
4.0 - 6.0 years
0 - 0 Lacs
mumbai city
On-site
Urgent Hiring Service Supervisor (Borivali) Responsibilities: Supervise and lead the service team for smooth operations Provide training & development to technicians Ensure timely resolution of service issues and customer complaints Maintain service quality standards and reporting Qualification: Diploma (Electrical / Electronics / Telecommunication) OR ITI (Electrical / Fitter / Wireman) Minimum 5 years of relevant experience
Posted 3 weeks ago
2.0 - 6.0 years
5 - 6 Lacs
delhi, india
On-site
Description We are seeking an experienced HSE Trainer to join our team in India. The ideal candidate will have a strong background in health, safety, and environmental training, with the ability to develop and deliver engaging training programs that ensure compliance and promote a safe working environment. Responsibilities: Coordinate multiple HSE training events in a corporate environment. Deliver virtual and in-person HSE training sessions, requiring travel to client locations as needed. Conduct the full training cycle, including needs assessment, planning, content development, coordination, monitoring, and evaluation. Develop and deliver customized, bite-sized HSE courses. Adapt and improve existing training programs to enhance delivery and efficiency. Develop engaging training content and presentations. Proficient in using virtual training platforms like Zoom and MS Teams. Provide support for HSE audits (added advantage). Requirements: 3 to 4 years of experience in HSE training. Proficiency in English and Hindi is essential; knowledge of additional languages is a plus. Mandatory requirement is NEBOSH IGC and Bachelor of Engineering / NEBOSH International Diploma (IDip). Strong organizational and multitasking skills. Willingness to travel as required by client engagements.
Posted 3 weeks ago
10.0 - 14.0 years
7 - 9 Lacs
nashik, maharashtra, india
On-site
HR Policy maker and Implementer Handling the entire HR Professionally handling the statutory obligation & to make the work done. To work as the face of the company and coordinating with all the factories. Dealing in management queries. Looking after the statutory obligation & dealing with departments Preparing MIS. ACT as as action center. Experience in implementing HR systems and policies, conducting training programs towards enhancing employee productivity and building committed teams Benefit, PMS, Generalist Activities, Exit process, Statutory Compliance, Vendor Management,Timesheet Management, Manpower Planning, Administration. Planning, Implementing & supervising various HR Generalist and administration activitie
Posted 3 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
ahmedabad, gujarat, india
On-site
Description We are seeking a highly skilled Quality Management System (QMS) Manager to lead our quality initiatives and ensure compliance with industry standards. The ideal candidate will have extensive experience in developing and managing QMS, driving continuous improvement, and fostering a culture of quality across the organization. Responsibilities Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO standards. Conduct internal audits and manage external audits related to the QMS. Monitor and report on QMS performance metrics and compliance standards. Identify areas for improvement in processes and systems to enhance quality and efficiency. Train and mentor team members on QMS processes and best practices. Collaborate with various departments to ensure adherence to quality standards and regulations. Skills and Qualifications Bachelor's degree in Engineering, Quality Management, or a related field. 5-10 years of experience in Quality Management Systems, preferably in a manufacturing or service industry. In-depth knowledge of ISO 9001 and other relevant quality standards. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficient in quality tools and methodologies such as Six Sigma, Kaizen, or PDCA.
Posted 3 weeks ago
3.0 - 7.0 years
4 - 8 Lacs
mumbai
Work from Office
Employee Lifecycle Management Employee Engagement HR Process & Compliance Grievance Handling & Engagement Process Improvements & Collaboration Training Development Rewards & Recognition Learning & Development Required Candidate profile 3+ years of experience in HR operations, with solid exposure to, employee engagement, and HR systems. Training Development Rewards & Recognition Learning & Development
Posted 3 weeks ago
9.0 - 13.0 years
3 - 15 Lacs
bhubaneswar, odisha, india
On-site
We are seeking an experienced BPO Quality Manager to oversee our quality assurance processes. The ideal candidate will have a strong background in managing quality in BPO operations, ensuring that our service meets the highest standards. Responsibilities Develop and implement quality assurance strategies and processes for BPO operations. Monitor and evaluate agent performance through call monitoring and customer feedback. Conduct regular audits of quality processes and recommend improvements. Train and mentor team members on quality standards and best practices. Collaborate with management to set quality goals and objectives for the team. Analyze quality data and prepare reports for management review. Identify areas for process improvement and drive initiatives to enhance service quality. Skills and Qualifications 9-13 years of experience in BPO quality management or related fields. Strong understanding of quality assurance methodologies and best practices. Proficient in using quality monitoring tools and data analysis software. Excellent communication and interpersonal skills to interact with various stakeholders. Ability to lead and motivate a team towards achieving quality objectives. Detail-oriented with strong analytical and problem-solving skills. Knowledge of customer service principles and practices.
Posted 3 weeks ago
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