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2.0 - 6.0 years

6 - 10 Lacs

Hyderabad

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Apply Now. Job Title. Manager II Training. Job Description. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Role And Key Responsibilities. Responsible for managing the training function End to End for multiple LOBs / Sites / Locations within the process. Plan, observe and ensure Trainer Development using effective methods such as classroom training, observations, demonstrations, on-the-job training, meetings, mentoring and workshops. Aligning Trainers’ roster weekly to provide maximum coverage for tasks such as New Hires transaction monitoring, coaching completion and Refresher Trainings. Assess Trainers’ facilitation skills during classroom training sessions and provide feedback. Govern Trainer calibration sessions on product knowledge. Supervise training team through regular team reviews on performance (such as upskilling targets, throughput, first pass, refresher training coverage). Conduct monthly one-on-one feedback sessions with Trainers. Manage new hire and team’s early warning system and retention. Support trainers during Nesting phase and ensure all the activities are performed as per the standard process and procedure. Drive monthly knowledge checks and refresher training completion basis TNA (training need analysis) and publish refresher completion reports with pre / post performance to show any improvement. Collect Data and perform analysis and RCA on metrics and publish reports accordingly. Training Performance Management. Training Reporting and Analysis. Process Improvement Projects. Engage self and team members in learning / upskilling, create succession plans and ensure continuous development of team members. Key Skills And Knowledge. Knows, understands, and appropriately applies technical / soft skills, methods and processes required for the role.. Keeps current with new and (or) updated program information, trends, and development in the field. Must be a confident communicator and presenter.. Strong writing, editing and professional publishing skills are essential, including ability to present concepts verbally.. Ability to facilitate classroom training sessions. Ability to engage participants while in training. Ability to ask the right questions to gauge learners / participants. Ability to present information using MS Word, PPT, Excel. Ability to coach individuals to bring positivity and motivate to perform even better. Embed Concentrix culture through coaching / mentoring. Ability to interpret and analyze data and read inferences for planning and decision-making purposes. Educational qualification: Graduation. Disclaimer: -. 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'. Location:. IND Hyderabad Unit No. 601 6th Flr Maximus Building 2A Mindspace. Language Requirements. Time Type:. Full time. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Apply Now. Show more Show less

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1.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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About Us. TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.. Show more Show less

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2.0 - 6.0 years

2 - 5 Lacs

Jaipur

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Role & responsibilities Design and execute learning and development (L&D) strategies aligned with organizational goals. Develop and implement training programs to enhance employee skills, knowledge, and performance. Identify learning needs through assessments, feedback, and performance analysis. Create engaging training content using various methodologies, including e-learning, workshops, and on-the-job training. Facilitate leadership development programs and succession planning initiatives. Monitor and evaluate the effectiveness of training programs using key performance indicators. Collaborate with department heads to ensure training aligns with business objectives. Stay updated on industry trends, best practices, and technological advancements in L&D. Manage learning platforms, training records, and compliance requirements. Foster a culture of continuous learning and employee development. Ensure compliance with company policies, regulatory guidelines, and data security measures. Develop and manage the L&D budget, ensuring cost-effective training solutions. Provide coaching and mentorship to employees for career growth and professional development.

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10.0 - 20.0 years

6 - 16 Lacs

Surat

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Safety Consultant/Trainer to be based at our corporate office in Surat, Gujarat This individual will play a pivotal role in ensuring safety compliance, audits, and training across various customer sites, both in India and overseas. When at the Surat office, they'll be responsible for document development, creating presentations, and generating reports. Position: In-house Safety Consultants engage on a variety of roles (Safety Trainer, Auditor, and Consultant) Location: Corporate Office, Surat About COREEHS: COREEHS/AEECPL, a globally renowned Safety Management Consulting Company active for last 16 years, is at the forefront of implementing robust safety standards in various industries. Key Responsibilities: Travel Readiness: Willingness and availability to travel to customer sites across PAN India and overseas as per project requirements. Conduct safety training sessions, audits, handholding, coaching, and other related activities at customer sites. Training Delivery: Design, develop, and deliver safety training programs for employees at various levels. Ensure compliance with relevant safety standards and regulations. Deliver Various Safety Training Topics, like Scaffolding Safety, Rigging , Material Handling, Electrical Safety, BBS, etc. Audit and Compliance: Conduct thorough safety audits at customer sites to identify potential hazards and compliance issues. Provide recommendations and corrective actions to rectify non-compliance. Document Development: Create and maintain safety documents, including policies, procedures, manuals, and guidelines. Develop training materials, presentations, and reports. Reporting: Generate regular reports on safety performance, incidents, near-misses, and compliance status. Analyze data and provide insights for continuous improvement. Coaching and Handholding: Provide one-on-one coaching and guidance to employees on safety best practices. Offer support to ensure proper implementation of safety measures. Continuous Learning: Stay updated with the latest safety regulations, best practices, and industry trends. Qualifications and skills: Pref. Bachelor's degree in safety management, occupational health and safety, or a related field. Relevant certifications in safety management (e.g., NEBOSH, OSHA, ISO 45001) Proven experience in safety consulting and training roles, preferably in a multi-location or international setting. Strong knowledge of safety regulations and compliance standards. Excellent communication and presentation skills. Proficiency in document development (MS Office Suite, PowerPoint, etc.). Analytical mindset for data interpretation and reporting. Minimum of 10 years of experience in safety management within the construction or operation industries, with at least 3 years in a training role. Demonstrated ability to lead and manage teams. Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization and external stakeholders. Proficiency in safety management software and Microsoft Office Suite. Personal Attributes: Proactive and self-motivated with a strong sense of responsibility. Adaptability and willingness to travel frequently Strong problem-solving skills and attention to detail Ability to work independently as well as in a team. Interested candidates who can join immediately will be given preference. submit CV via WhatsApp or call at 6355865906 / 6355910839

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1.0 - 4.0 years

7 - 8 Lacs

Hyderabad

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Onboarding, product training, Selling Skills Training and managerial skills training for new and existing Medical representatives and managers. We are seeking individuals with a sales, managerial or marketing experience with passion for training.

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3.0 - 5.0 years

5 - 7 Lacs

Nagpur

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Job Responsibilities: Significant responsibility is to provide training sessions and make presentations to teachers, principals, and academic trainers (online as well as willing to travel). Responsible for designing and developing the curriculum. Should be involved in the creation, curation, review, quality control, and validation of developed content.

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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English with Social Science-Academic Trainer Job Responsibilities: Significant responsibility is to provide training sessions and make presentations to teachers, principals, and academic trainers (online as well as willing to travel). Responsible for designing and developing the curriculum. Should be involved in the creation, curation, review, quality control, and validation of developed content. Qualifications/ Preferred candidate skills: Bachelor's degree in Arts. Should have at least 1 year of teaching experience in both the subjects i.e. English & Social Science. Excellent command of the English language, both written and verbal. Strong interpersonal skills and the ability to engage and motivate learners effectively. Travelling is MUST to different locations for training assignments.

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3.0 - 5.0 years

3 - 4 Lacs

Chandigarh

Hybrid

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Roles and Responsibilities: Responsible for designing and developing the curriculum for Pre-primary Language. Should be involved in the creation, curation, review, quality control, and validation of developed content. Responsible for giving training sessions and making presentations to teachers, principals, and academic trainers (online as well as willing to travel). Desired Candidate Profile Should have at least 1 year of training in the pre-primary Language, or School teachers with at least 1 year of teaching experience in pre-primary. Excellent command of the English language, both written and verbal. Strong interpersonal skills and the ability to engage and motivate learners effectively. Travelling is MUST to different locations for training assignments. Important Note Its a travelling Profile and visiting to the schools on the base of requirement

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3.0 - 5.0 years

5 - 7 Lacs

Tamil Nadu

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Job Responsibilities: Significant responsibility is to provide training sessions and make presentations to teachers, principals, and academic trainers (online as well as willing to travel). Responsible for designing and developing the curriculum. Should be involved in the creation, curation, review, quality control, and validation of developed content. Qualifications / Preferred candidate skills: Bachelor's degree in any respective subject. Should have at least 3 years of teaching/training experience in Pre-Primary. Excellent command of the English language, both written and verbal. Strong interpersonal skills and the ability to engage and motivate learners effectively. Flexibility and willingness to travel to different locations for training assignments.

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5.0 - 8.0 years

15 - 17 Lacs

Chennai

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We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs, collaborate with stakeholders, and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a strong track record of success in sales, product and technical enablement, with experience in delivering training, developing content, optimizing sales processes, and in direct selling roles. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as we'll as the ability to think strategically and develop innovative solutions to improve sales performance. Key responsibilities include: Focus on SMB-EX Enablement: Drive specialized training and enablement programs focused on equipping SMB-EX teams with deep knowledge of our IT products and how to position their value effectively. Onboarding Excellence: Develop and execute a comprehensive onboarding program to ensure new hires are quickly ramped up and equipped with the skills and knowledge to deliver impactful results. Design and Deliver Training Programs: Create and execute engaging, informative sales training sessions both in-person and virtual that align with our sales strategy and goals. Collaborate Across Teams: Partner with marketing, product, and enablement teams to develop high-quality collateral, presentations, and playbooks that communicate product value and sales messaging effectively. Engage with Sales Teams: Maintain regular communication with ICG to gather feedback, assess needs, and ensure enablement programs evolve with team requirements. Customized Plans for Sales Leadership: Collaborate with sales leadership to identify training needs and create tailored plans that empower managers to coach and lead effectively. Ongoing Manager Support: Provide tools, resources, and strategies to ensure sales managers can reinforce best practices, drive performance, and address development needs. Continuous Improvement: Assess training effectiveness through metrics and feedback, implementing improvements to enhance program impact. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 5-8 years of combined experience in enablement and sales, preferably in a technology or SaaS company. Extremely strong delivery skills, both in-person and virtually Excellent communication and interpersonal skills Ability to stay organized and manage multiple projects simultaneously Strong analytical and problem-solving skills Ability to work independently and collaboratively in a fast-paced environment. A proactive and adaptable mindset with a commitment to continuous improvement.

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4.0 - 7.0 years

2 - 5 Lacs

Gurugram

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Soft skill training is a comprehensive process that involves teaching, analyzing, and developing professionals of all levels in order to better strengthen their core personality traits and competencies. Skilled and experienced soft skill trainers help their trainees learn, apply and improve their interpersonal, problem-solving, communication, and leadership capabilities. Responsibilities Design and deliver training programs Help employees develop their soft skills Help employees build self-confidence Create an effective learning environment Maintain records and documentation Use activity-based teaching methods Analyzing and reporting on the efficiency of the training programs Analyzing and evaluating the trainer programs to make sure they are consistent with the curriculum Researching and monitoring the latest industry trends in soft skills training Skills and qualifications Strong communication and interpersonal skills Ability to educate others Ability to improve functional and social capabilities Knowledge of soft skills like communication, teamwork, and problem-solving Ability to help employees back their hard skills with behavioral skills Experience in developing and delivering training content Excellent problem-solving and organizational capabilities

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2.0 - 4.0 years

7 - 12 Lacs

Lucknow

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He is responsible for designing, delivering, and managing training programs that elevate employee skills, knowledge, and compliance within the food and beverage industry. This role ensures all staff members, including front-of-house, back-of-house, and management, are equipped to provide exceptional service, maintain food safety standards, and support operational excellence. He collaborates closely with management to align training initiatives with business goals and regulatory requirements. Key Responsibilities: Training Program Design and Development: Assess training needs across all departments, including kitchen staff, servers, bartenders, and management. Develop training materials focused on food safety, customer service, menu knowledge, operational procedures, and industry best practices. Customize training content for new hires, seasonal employees, and long-term staff. Training Delivery: Conduct onboarding sessions for new employees, emphasizing company values, policies, and standards. Facilitate workshops and hands-on training sessions for skills development, including service techniques, culinary skills, and health & safety practices. Introduce e-learning modules and ensure accessibility for all team members. Compliance and Standards: Ensure all staff adhere to food safety regulations, hygiene standards, and alcohol service laws. Conduct regular training updates based on changes in laws, industry regulations, and company policies. Oversee certifications such as Food Handlers or ServSafe, ensuring timely renewals. Performance Evaluation and Improvement: Evaluate the effectiveness of training programs through employee feedback, assessments, and operational performance metrics. Identify knowledge or skill gaps and implement corrective training. Provide ongoing coaching to employees and supervisors to sustain learning outcomes. Collaboration and Coordination: Work closely with department heads and supervisors to identify training priorities and support operational goals. Partner with external training providers, industry experts, and certification bodies as needed. Organize cross-training opportunities to enhance team flexibility and versatility. Team Leadership and Management: Lead a team of trainers and allocate resources efficiently. Manage training budgets, schedules, and resources. Foster a culture of continuous improvement and learning across all locations or outlets. Qualifications and Requirements: Education: Bachelors degree in Hospitality Management, Human Resources, Education, or a related field. Experience: Minimum 5 years of experience in training and development, preferably in the food and beverage or hospitality industry. Hands-on experience in food safety, service standards, and restaurant operations is highly desirable. Skills and Competencies: In-depth knowledge of food safety regulations and hospitality service standards. Exceptional communication and presentation skills. Strong organizational and project management abilities. Proficiency in training tools, LMS, and e-learning platforms. Ability inspire and motivate a diverse workforce.

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16.0 - 23.0 years

35 - 50 Lacs

Hyderabad

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You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, you will be part of our continuously growing number of 38,000 professionals from over 61 global delivery centers around the globe. As a Director for Training, you will be responsible for the end-to-end training delivery across Sutherland. You are also expected to: Role & responsibilities Create, facilitate and / or revise training materials and documents to equip staff with necessary skills and knowledge. Build a Global Framework for Collections that can be implemented across various Geos. Oversee performance goals and the alignment of training programs across Collection accounts. Establish and maintain communication with clients and / or team members: understand needs, resolve issues, and meet expectations. Oversee new hire, progression, and enhancement training; provide feedback and implement appropriate solutions. Conduct and lead detailed gaps and need analysis and post training assessments; contribute and participate in all growth and improvement initiatives. Initiate, co-ordinate, execute and follow up on all training activities within Collections. Evaluate the effectiveness and relevance of training materials and make appropriate curriculum changes or recommended changes. Ensure all evaluation procedures and other job aids to ensure new and existing employees can perform required job duties. Provide support and development of trainers / training managers on a regular basis. Assist in the creation, implementation and facilitation of a training plan and any other learning initiatives. Work closely with Service Delivery and Customer Experience to identify and implement training initiatives to improve performance. Participate in Client Interaction, directly communicates and partner with client training and operational vendor managers. Perform other related duties and assignments as required and assigned by Training AVP. Keep management updated: Relay important information in the form of timely and accurate reports. Initiate, co-ordinate, execute and follow-up on all training activities within F&A Identify need for training content and update training materials to make them aligned to the needs of the organization. Conduct training and development programs for all team members on a regular basis. Work closely with Service Delivery and Customer Experience to identify and implement training initiatives to improve performance. Participate in client interaction (include effective curriculum feedback and client visits) Perform other related duties and assignments as required and as assigned by Training Leadership. Our most successful candidates will have: Bachelor's Degree 13+ years of work experience in collections with 3 years in a Training Director capacity TTT or other training, coaching, or mentoring certifications a plus Experience in Outsourcing B2C Collections framework in a Director Capacity Excellent leadership and people skills Excellent communication skills and public speaking. US Banking / Fintech experience Customer Oriented approach in managing communications and issues. Able to be pro-active in developing trust and professional rapport with employees and team members; work as a team player. Familiar with traditional and modern training methods (coaching, classroom training, virtual training, e-learning, workshops) Able to plan, multi-task and manage time effectively. Able to be strategic in developing solutions and process improvements. Strong writing and record keeping ability for reports and training manuals

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3.0 - 8.0 years

3 - 8 Lacs

Mumbai

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Job Details: Extensive experience in delivering and developing programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees). Facilitate expert training with an application of adult learning theories, JLLs brand/learning standards and contemporary approaches to driving true behavioral changes. Facilitate training both virtual via webinar training and in-person, ensuring a fantastic employee experience; regional travel may be required 5-15%, depending on business needs and budget availability. Create, design, and update training content, incorporating best practices in adult learning theory. Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions. Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate. Advanced cross-cultural competence and the ability to adapt communication styles to diverse, global audiences Strong business acumen and the ability to align L&D initiatives with strategic business objectives Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development. Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes. Support team members, colleagues and peers with ad hoc facilitation efforts when needed. Key Skills: Advancedexperienceindesigningandfacilitatingsoftskillstrainingprograms,withafocuson leadership,and professional development(mayincludeinstructor-led,virtualinstructional-led,e- learning, and blended learning solutions). Expert knowledgeindesigningengagingandimpactfultraining,usingdifferenttechnological platforms including PowerPoint, Articulate, etc. Excellentpresentationandfacilitationskills,withtheabilitytoengagediverseaudiences. Excellentcross-culturalcompetenceandabilitytoadjuststylesofcommunicatingtovaryingsituationsto ensure an inclusive environment. Excellentadaptabilityindesigningdeliveringtrainingprogramstomeetthevaryingneedsand preferencesofglobalaudiences.Tailoringapproachbasedontheuniquerequirementsofeachregion or country. Strongknowledgeofadultlearningprinciplesandinstructionaldesignmethodologies. Proficiencyincreatingandupdatingtrainingcontentusingavarietyofdigitaltools. Excellentorganizationalskillswithastarterfinishermentalitywithacuteattentiontodetail. Stronglisteningandcommunicatinginaneffectivemanner;providingregularupdatesonprogress againststrategicagenda,includingkeyaccomplishments,challengesandsupportneeded;managing expectations proactively to ensure customer delight. Strongprojectmanagementskillsthatcandeliversolutionsagainstagreeduponprojecttimelinesthat achievedesiredoutcomesandprovideagreatlearnerexperience.ExperiencewithAsana(project management tool) preferred. Skilledinvalidatingrequestsanddesignsolutionswithaglobalmindsettoalignworkwiththe global L&D strategy. Key Technical Skills: Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools. Expert-level MS Office and SharePoint skills. Bachelor's degree or learning and development certification preferred : bachelors or masters degree preferred in Education, Training and Development, Human Resources, or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred.

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3.0 - 8.0 years

3 - 8 Lacs

Thiruvananthapuram

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Background/ Context : We are looking for an experienced L&D and Training Delivery Manager to lead and manage learning initiatives for front to mid management (associates, managers, and up to DGM) across Airport Corporate HO and assets. The ideal candidate will have expertise in behavioral skills training & management, data analytics and reporting, stakeholder and vendor management , ensuring seamless execution of training programs across multiple locations. Candidate Profile: Education: Any Graduate. Experience: Over-all minimum 3+ years of experience with minimum 2+ years into training delivery & management domain and handling mid-management training on soft/behavioral skills . Functional Skills: Training Management: Familiar with Planning, scheduling, and executing training, TNI/TNA, and Reporting within defined timelines and budgets. Training Delivery: Proven ability to deliver effective soft/behavioral skills training up to mid-management. Analytical Skills: Ability to analyze functional data, track progress, and create actionable insights. Tech Savvy: Proficient in digital tools, LMS platforms, virtual training tools, and data analytics and reporting (Excel, PowerPoint) with ability to quickly learn, master new software tools & features. Soft Skills: Strong communication, facilitation, and stakeholder management abilities. Flexibility: Willingness to travel as required. Desired Attributes : Interpersonal Skills, Industry Knowledge, Adaptability, Innovative Thinking, Stakeholder Management, Attention to Detail, Resilience: and Continuous Learning. Key Responsibility Areas: Training: Assessing Training Needs, Planning, Scheduling, Timely Execution, Training Delivery & Management. Design and delivery of Behavioral / Managerial Development programs Stakeholder & Vendor Management: Collaborate with function heads, senior managers, and business leaders to align training needs with organizational goals. Handle vendor coordination for outsourced training programs (soft, technical and functional). Track and manage training budgets/costs. Training Data, Analytics & Reporting: Maintain and analyze training data using Advanced Excel/Google Sheets to track effectiveness and necessary indicators. Develop insightful reports, dashboards, and presentations (PPTs) for le adership review. Provide data-driven recommendations to improve training outcomes.

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1.0 - 6.0 years

0 - 3 Lacs

Gurugram

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Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

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8.0 - 12.0 years

0 Lacs

Pune

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Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and update content on daily/weekly/monthly basis Must be able to draft & execute Achievement driven Incentive/Additional Incentive plans for the team Ability to drive the Training & Quality teams, by providing inputs - to eventually improve the floor's performance Ability to prepare & present SLA/KPI & other Metric driven Dashboards/Reports for Internal & External reviews Should be able to lead Governance/Escalations calls with the Client Should possess experience into international Chat/Voice process, preferable Telcom experience Excellent Communication skills Experience largely in Telecom Processes 2 years Chat and Sales experience preferred. Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage the team Leadership, team building, and management skills Review Content for various training courses Good command over spoken and written English Candidate should be ready to work in a 24*7 environment Persuasive Speaking Skills- Able to understand customers’ needs and to add value to clients Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customer’s objections

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2.0 - 7.0 years

2 - 7 Lacs

Pune, Maharashtra, India

On-site

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Blend InfoTech is looking for Data Warehousing Trainer to join our dynamic team and embark on a rewarding career journey As a Data Warehousing Trainer, you will be responsible for designing, developing, and delivering training programs related to data warehousing concepts, tools, and technologies Your primary goal is to impart knowledge and skills to individuals or groups within an organization, enabling them to effectively utilize data warehousing solutions for better decision-making and business intelligence Key Responsibilities: Curriculum Development:Create comprehensive training materials, including presentations, hands-on exercises, and documentation, covering various aspects of data warehousing such as data modeling, ETL processes, data integration, and reporting Training Program Delivery:Conduct engaging and informative training sessions for diverse audiences, including data analysts, developers, business analysts, and other stakeholders Utilize various teaching methodologies to accommodate different learning styles and levels of expertise Hands-On Workshops:Organize and facilitate hands-on workshops to provide participants with practical experience in working with data warehousing tools and technologies Technology Expertise:Stay up-to-date with the latest trends and advancements in data warehousing technologies, tools, and best practices Share industry insights and real-world examples to enhance the relevance and applicability of the training content Assessment and Feedback:Develop assessment tools to measure the effectiveness of training programs Provide constructive feedback to participants and identify areas for improvement Customized Training Solutions:Collaborate with stakeholders to understand specific organizational needs and tailor training programs accordingly Design and deliver customized training solutions for specific projects or departments Documentation:Create and maintain documentation for training programs, including training schedules, materials, and participant records Collaboration:Work closely with other trainers, subject matter experts, and relevant stakeholders to ensure the alignment of training programs with organizational goals

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1.0 - 4.0 years

1 - 4 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Youll join us in the Compliance team, supporting the development and implementation of compliance programs for Lloyds Technology Centre, India (LTC) Job Description Job Title: Compliance Associate Grade: C Country: India Location: Hyderabad Lloyds Technology Centre, Hyderabad, India About Us: Our new technology centre in Hyderabad is home to highly skilled technology and data specialists who drive our transformation and deliver great outcomes for our customers. Our office is situated in a sought-after location with easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance. Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape while building an organisation that welcomes all. We re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential. Opportunity to be a part of a mission; shaping finance as a force for good - Our mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We play a key part in delivering this and are guided by our values in shaping the way we work and make decisions. This creates an environment where colleagues love to work and can make a positive impact. Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and the impact you create. We strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success. Career elevating opportunities - You will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects. Future skill building opportunities - We are committed to helping you achieve your personal and professional aspirations. You will have access to role-specific learning pathways & training, targeted accelerated development programs, and professional certifications & qualifications. Inclusive and diverse workplace - You will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity. What you ll do: Youll join us in the Compliance team, supporting the development and implementation of compliance programs for Lloyds Technology Centre, India (LTC). Key Responsibilities: Assist in developing, implementing, and updating compliance policies and procedures to ensure adherence to all applicable laws, regulations, and industry standards. Conduct regular compliance audits and assessments to identify areas of risk or non-compliance and recommend corrective actions. Provide guidance and training to employees on compliance-related matters, including regulatory requirements and ethical standards. Collaborate with internal stakeholders, such as legal, finance, and operations teams, to address compliance issues and develop effective solutions. Stay informed about changes in relevant laws, regulations, and industry best practices and ensure that the companys compliance efforts are up to date. Investigate and respond to reports of potential compliance violations, including conducting interviews and gathering evidence as necessary. Prepare and submit reports to regulatory agencies as required, ensuring accuracy and timeliness. Maintain documentation and records related to compliance activities, including audit findings, remediation efforts, and training initiatives. What you ll need: Fresh graduate with an LLB degree. Basic knowledge of relevant laws, regulations, and industry standards, such as labour laws, tax laws, etc., in the India jurisdiction. Excellent analytical and problem-solving skills, with the ability to identify compliance risks and develop effective solutions. Outstanding communication and interpersonal skills, with the ability to effectively collaborate with colleagues at all levels of the organization. Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment. High level of integrity and ethical conduct, with a commitment to upholding the companys values and compliance standards. Nice to have skills: Advanced degree or professional certification (e.g., Certified Compliance & Ethics Professional) preferred. Experience leveraging compliance platforms. Strong commitment to compliance and principles. Qualifications: Bachelors degree in law (LLB). Good written and verbal communication skills. Knowledge and experience in laws and regulations in the India jurisdiction.

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1.0 - 2.0 years

2 - 4 Lacs

Mumbai

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Since this is a Learning Experience Leader post, wed need someone who already has the experience to even call themselves one. So if you have at least 1-2 years of working experience in the related field (training or teaching experience in customer service) along with minimum qualification as a college or vocational school graduate, then youre qualified! Walk in date: From- 6 March to 7 March

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1.0 - 5.0 years

4 - 8 Lacs

Mumbai

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About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

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5.0 - 10.0 years

4 - 7 Lacs

Bengaluru

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Dear Aspirants, Greeting from Sagility!! Immediate hiring for AM-Process Training in Bangalore-Work from office Job description: Role and Responsibilities The resource would be part of a dynamic team. Would be working with the other members of the training, operations and the quality teams to manage conduct of new hire training, while also being responsible for the quality performance of the newly trained resources by planning and executing various interventions during the on the job training phase. An approximate list of responsibilities is appended below (but not limited to): Should have experience working in Claims, PB, PDM & Credentialing Managing attrition and ensuring the batch throughput is as per the business targets and maintain healthy first pass yield (as per defined targets) Managing batch productivity & batch quality till the 90 days post classroom training Establishing and leading a review cadence, create performance benchmarks to measure and report to management Managing & working with clients, internal teams to drive content updation, effectiveness and availability Identifying and managing stakeholders by establishing requirements, performance reviews, collating feedback and drafting improvement plans where necessary Investing a substantial amount of time into self & team/ people development, by way of upskilling, cross skilling and formalized individual development plans Initiating or being a part of major improvement initiatives towards betterment of training practices, measurement and overall process improvement Leading a team of trainers & master trainers towards achieving laid down team goals & objectives Responsible for driving constant content review, analysis and improvements where necessary Implementing cost control through optimization of resources such as trainer availability, batch handover timelines, return on investment etc. Qualifications and Education Requirements Any graduate can apply for this position, however, should have a minimum of 5 years of U.S. Healthcare experience either in the Payor or Provider line of business, in a similar position (with people management being a key KRA). Two Way Cab will be provided. Interested candidates can share their profile to below mentioned mail ID. anitha.c@sagilityhealth.com Thanks & Regards, TA Team Sagility

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2.0 - 7.0 years

3 - 8 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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We're Hiring: Full-Time / Freelance Trainers Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Karishma at 8433973130 Let’s build something great together!

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3.0 - 4.0 years

4 - 5 Lacs

Bengaluru

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Job Description: About the Role: We are seeking a skilled and dynamic Trainer to join our team. The ideal candidate will possess excellent communication and decision-making skills and proficiency in Excel. This role requires managing partner training teams, creating content, and acting as the single point of contact (POC) for a specific domain. A key component of this position involves leading change management initiatives to ensure successful training program implementation. Key Responsibilities: Training Management: Manage and coordinate partner training teams to deliver effective training programs. Design and develop comprehensive training materials and resources tailored to the specific needs of the domain. Serve as the single point of contact (POC) for the specific domain, addressing all training-related queries and concerns. Decision Making: Evaluate training needs and make informed decisions to enhance training effectiveness. Implement solutions to address any training-related challenges or obstacles. Change Management: Lead change management initiatives to ensure smooth adoption of new training programs and processes. Monitor and assess the impact of training changes, making adjustments as necessary. Qualifications and Skills: Education: Bachelors degree in Education, Human Resources, Business, or a related field. Experience: Previous experience in a training role or similar capacity. Skills: Excellent communication skills, both written and verbal. (English and Hindi) Strong proficiency in Microsoft Excel. LMS and other relevant software. Proven decision-making abilities and problem-solving skills. Demonstrated ability to create engaging and effective training content. Experience in managing training teams and coordinating training programs. Familiarity with change management principles and practices. Personal Attributes: Strong organizational and time-management skills. Ability to work independently and collaboratively within a team. Detail-oriented with a commitment to quality and continuous improvement. Adaptable and able to thrive in a fast-paced, changing environment.

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4.0 - 9.0 years

8 - 9 Lacs

Mysuru

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Req Exp- Min 4 Years in Technical Support Training MUST HAVE TRAINER EXP ON PAPERS Any Gradudate Loc- Mysore ONLY WFO|5 Day's working|US Shifts CTC-8.5 to 9LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

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