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Director of Call Center - Outbound Sales Lytegen

10.0 - 12.0 years

0 Lacs

nagar, rajasthan, india

On-site

(Strategic Leader for High-Performance Outbound Sales Operations)** About The Role We are hiring a world-class Director of Call Center someone who has built, scaled, and led large outbound sales call centers (400-500+ seat environments), understands the front-end and back-end operations better than anyone else, and can architect our entire call-center ecosystem from scratch. This person must think like a CEO of the call center, not just a manager. Someone who walks in, evaluates the entire operation, and confidently tells us: ? How it should be structured ? Who we need to hire ? How to set up the systems, workflows, KPIs, QA, training, compliance ? How to scale rapidly without losing perform...

Posted 2 weeks ago

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