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REF71393Z- Senior Group Manager - Process Training (Travel) WNS Global Services

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The job involves managing new business transition, knowledge acquisition, transfer, and training for various teams within the organization. This includes collaborating with training leads to ensure smooth operations, attending meetings, welcoming new hire batches, managing internal stakeholders, and driving key performance indicators for multiple teams. The role also entails analyzing training metrics and their impact on business metrics, identifying process improvement projects, and launching them end-to-end with stakeholder collaboration. Additionally, the position involves acting as a consultant for operations, identifying process improvements and quality initiatives, analyzing data to im...

Posted 3 months ago

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