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2.0 - 5.0 years
2 - 4 Lacs
Thanjavur, Thiruvarur
Work from Office
Role & responsibilities Strong knowledge and exposure of MFI procedures and policies. Ensure that employees are trained in the required skills to complete their work tasks both efficiently and effectively, which will further lead to achieving business objectives. Conduct Orientation & Functional Induction training and certification of candidates during induction period. Schedule periodic training sessions for employees in respective States. Schedule periodic training sessions for employees in respective States. Conduct virtual/physical training for employees in SFO, CRE and RO roles. Monitor training material and Business updates to make amendments to the manual to ensure they are effective and up to date. Ensure that the Field team is updated with the required skills to deal with client interactions on a daily basis. Ensure that the Field team is updated with the required skills for addressing client grievances and concerns. Ensure employee effective learnings through periodic interventions and assessments. Responsible for the upkeep of training centres and guest house Preferred candidate profile Ability to analyze data and to prepare accurate reports in a timely manner. Open to travel in rural interiors, roughly 8-10 days a month. Strong skill of making MIS Reports (MS Excel) and power point presentations Branch Managers and Area Managers from MFI industry are also preferred for this role
Posted 2 months ago
3.0 - 7.0 years
2 - 6 Lacs
Surat
Work from Office
Job Title: Corporate Trainer Function: L&D Reporting To: HR Head Base Location: Surat Work Mode: Office & Field work Education: Bachelor's degree in Electronics, Engineering, or any technical discipline (preferred) Experience (in years): 3-5 years of experience in corporate training Notice Period: Immediate No. of Vacancy: 01 Role Overview The Corporate Trainer will be responsible for designing and delivering technical product training and soft skills development programs for all levels of employees from onboarding new joinees to upskilling existing team members. This role is critical in driving performance, product knowledge, and service excellence across departments like Sales, Installation, Support, and Admin. Role Description: Conduct structured product training sessions on home automation systems (controllers, switches, sensors, apps, voice assistants, etc.) Deliver in-depth hands-on training on installation, configuration, and troubleshooting. Explain use cases, product differentiation, and integration with third-party platforms (e.g., Alexa, Google Home). Train employees on the latest upgrades or new product launches. Create scenario-based modules for customer service and tech support teams. Facilitate interactive sessions on Communication & Email Etiquette, Customer Interaction & Complaint Handling, Team Collaboration, Sales Pitch & Objection Handling, Time Management & Personal Effectiveness. Run group activities, role plays, and real-world simulations to drive behavioral change. Design engaging training materials including PPTs, manuals, cheat sheets, product flow charts, and video tutorials. Maintain a centralised library of technical and behavioral training content. Collaborate with technical and product teams for accurate training input. Prepare monthly training calendars and coordinate with department heads for scheduling. Maintain training records, attendance, and feedback forms. Track training effectiveness using assessments, quizzes, and practical evaluations. Submit regular reports and improvement recommendations to HR and leadership. Cross-Department Collaboration - Work closely with Product Team, Service, R&D, HR, & Sales & Support team for training needs. Skills: Public speaking and presentation skills Conducting engaging classroom and virtual training sessions Soft Skills Coaching Designing PPTs, manuals, handouts, and video scripts Creating assessments, case studies, and quizzes Audience Engagement Assessment & Feedback Collaboration Tech Proficiency Knowledge: Home Automation Products Product Workflow & Integration Customer Journey & Experience Employee Learning Needs Corporate Culture & SOPs Adult Learning Principles Attitude: Proactiveness Empathy & Patience Positive Outlook Accountability Adaptability Professionalism Growth Mindset Collaboration-Oriented Cultural Sensitivity
Posted 2 months ago
3.0 - 7.0 years
2 - 6 Lacs
Surat
Work from Office
Job Title: Corporate Trainer Technical & Soft Skills Function: L&D Reporting To: HR Head Base Location: Surat Work Mode: Office & Field work Education: Bachelor's degree in Electronics, Engineering, or any technical discipline (preferred) Experience (in years): 3-5 years of experience in corporate training Notice Period: Immediate No. of Vacancy: 01 Role Overview The Corporate Trainer will be responsible for designing and delivering technical product training and soft skills development programs for all levels of employees from onboarding new joinees to upskilling existing team members. This role is critical in driving performance, product knowledge, and service excellence across departments like Sales, Installation, Support, and Admin. Role Description: Conduct structured product training sessions on home automation systems including controllers, switches, sensors, mobile apps, and voice assistants (e.g., Alexa, Google Home). Deliver hands-on training on installation, configuration, troubleshooting, and safety practices. Explain real-world use cases, product differentiation, and integration with third-party platforms. Train employees on new product launches, firmware updates, and technical enhancements. Develop scenario-based learning modules tailored for customer service and technical support teams. Facilitate interactive soft skills sessions covering Communication, Email Etiquette, Customer Interaction, Complaint Handling, Team Collaboration, Sales Pitching, Objection Handling, Time Management, and Personal Effectiveness. Conduct role plays, group activities, and live simulations to encourage behavioral development and engagement. Design engaging training materials such as presentations, manuals, quick reference guides, flowcharts, and video tutorials. Maintain and update a centralized repository of technical and behavioral training resources. Upload and manage training content on the Learning Management System (LMS), ensuring easy access and structured module progression. Track learner progress, completion rates, and assessment scores via the LMS dashboard. Generate periodic LMS reports to evaluate training participation, engagement, and learning outcomes. Troubleshoot user issues related to the LMS and coordinate with IT/support teams for resolution. Collaborate closely with technical, product, and R&D teams to ensure content accuracy and relevance. Create monthly training calendars in coordination with department heads to align with operational needs. Maintain accurate training records including attendance, assessments, and feedback forms. Evaluate training effectiveness through quizzes, hands-on tests, and post-training feedback. Prepare and submit regular reports on training outcomes along with actionable improvement suggestions. Work cross-functionally with Product, Service, R&D, Sales, Support, and HR teams to assess training requirements and drive continuous improvement. Skills: Public speaking and presentation Classroom and virtual training delivery Soft skills facilitation Instructional design (PPTs, manuals, scripts) Assessment creation (quizzes, case studies) Audience engagement techniques Feedback and coaching Cross-functional collaboration Digital tools and LMS proficiency Knowledge: Home automation and smart products Product lifecycle and third-party integration Customer journey and end-user use cases Employee learning styles and training needs Organizational SOPs and internal processes Adult learning principles and models Attitude: Proactiveness Empathy and patience Positive outlook Accountability Adaptability Professionalism Growth mindset Team collaboration Cultural sensitivity
Posted 2 months ago
6.0 - 10.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Job Title: Asst. Manager - Learning and Development/Specialist Reports to: Head of HR/Training Director Department: Human Resources/Learning and Development Location: Marathahalli Job Summary: The Learning and Development Specialist will design, develop, and deliver training programs to enhance employee skills and knowledge. The ideal candidate will have experience in instructional design, training delivery, and talent development. Key Responsibilities: 1. Training Needs Analysis: - Identify training needs and gaps through analysis and feedback. - Develop training plans to address these needs. 2. Program Design and Development: - Design and develop training programs, including content creation and delivery. - Ensure training programs align with organizational goals and objectives. 3. Training Delivery: - Deliver training sessions to employees, either virtually or in-person. - Facilitate discussions, workshops, and other interactive learning experiences. 4. Evaluation and Assessment: - Evaluate training effectiveness through feedback, assessments, and metrics. - Use data to inform future training initiatives. 5. Collaboration and Partnership: - Collaborate with subject matter experts to develop training content. - Partner with stakeholders to ensure training aligns with business needs. Requirements: 1. Education: Degree in Education, Training, HR, or related field. 2. Experience: 6-10 years of experience in learning and development, training, or related field. 3. Skills: - Strong instructional design and training delivery skills. - Excellent communication, facilitation, and interpersonal skills. - Ability to work in a fast-paced environment and adapt to changing priorities. What We Offer: 1. Competitive salary and benefits package. 2. Opportunities for career growth and development. 3. Collaborative and dynamic work environment. If you're passionate about learning and development, and enjoy helping others grow, we'd love to hear from you!
Posted 2 months ago
13.0 - 22.0 years
15 - 22 Lacs
Bengaluru
Hybrid
Senior Manager Learning & Development Location : Bangalore (Hybrid) Summary Shape the Future of Learning & Development Are you passionate about enabling talent growth through impactful learning strategies? We are seeking a Senior Service Delivery Manager – Learning & Development (L&D) to design, implement, and manage a dynamic L&D roadmap across the organization. This is a high-impact leadership role that will influence individual growth and institutional capability building, aligning directly with business priorities. Your Future Employer Join a fast-paced, innovation-driven organization with a strong focus on talent development. As part of the Learning & Development team, you will play a key role in transforming how the organization upskills and empowers its people. We are committed to creating an inclusive, engaging, and forward-thinking work environment. Responsibilities Lead the creation and execution of the organization-wide L&D strategy. Conduct Training Needs Analysis (TNA) to identify development priorities at both individual and institutional levels. Design and implement a holistic L&D plan using a mix of in-house training, eLearning, external programs, mentoring, and more. Drive program delivery with a focus on execution excellence and continuous improvement. Anchor the New Hire Orientation process to ensure smooth onboarding and cultural integration. Monitor learning effectiveness and generate key insights through MIS and feedback mechanisms. Manage the L&D budget, training calendar, vendor relationships, and related systems and processes. Stay current with L&D trends and apply innovative techniques to drive learning outcomes. Requirements Experience : 12–17 years in Learning & Development, with demonstrated success in designing and executing learning strategies. Domain : Prior experience in the Insurance or Finance sector is a plus. Skills : Strong expertise in instructional design, training delivery, and learning evaluation. Excellent interpersonal and communication skills. Proven ability to influence stakeholders across all levels. Familiarity with authoring tools, Learning Management Systems (LMS), and eLearning platforms. Education : Master’s degree in Organizational Design, Psychology, Business Administration (MBA - HR), or equivalent. Certifications : Any relevant L&D certifications will be an added advantage. What’s in it for You? Opportunity to influence L&D strategy for a large, multi-functional workforce. Work in a hybrid model offering flexibility and autonomy. Collaborate with forward-thinking leaders in an inclusive environment. Competitive compensation aligned with industry standards. Reach Us If you feel this opportunity aligns with your career aspirations, please feel free to connect with us by sharing your updated profile at: stuti.bhandari@crescendogroup.in Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note We receive a high volume of applications daily. If you do not hear from us within one week, please consider that your profile has not been shortlisted. Your patience and understanding are greatly appreciated.
Posted 2 months ago
2.0 - 7.0 years
5 - 6 Lacs
Kolkata, Bengaluru
Work from Office
Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 2 months ago
3.0 - 8.0 years
3 - 6 Lacs
Kolkata, Mumbai, Pune
Work from Office
Must have Min 1+yrs exp as Process Trainer from International Voice Process BPO. Process Trainer on papers from International Voice process. Must know TNA TNI Training Metrics US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted 2 months ago
4.0 - 9.0 years
0 - 3 Lacs
Pune
Work from Office
Greetings from Infosys BPM Ltd., We are hiring for Training Auditors in Pune, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Pune Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Pune Employment Type: Full-Time. About the Role: To examine and verify the compliance against the training processes and operating process. Their primary role is to provide an independent and objective assessment of an engagements training processes operational efficiency. Responsibilities: Develop comprehensive audit plans, including risk assessments and scope definitions. Conduct audits of training and related processes for transition and BAU accounts. Utilize various audit techniques, such as sampling, testing, and data analysis. Review and analyze relevant documentation / evidence. Identify and document control weaknesses and potential areas for improvement. Prepare clear and concise audit reports, summarizing findings, conclusions, and recommendations. Communicate audit findings to management and other stakeholders effectively. Collaborate with management to implement corrective actions and improve internal controls. Analyze trends and identify potential risks to the account / organization. Identify opportunities for process optimization and efficiency gains. Participate in professional development activities to enhance knowledge and skills Support with Batch observations across engagements as part of audit framework Identify opportunities for Trainer development and align learning aids Provide support in delivering Trainings to associates as need Support with coaching of on floor SME / Team Leads if needed. Qualifications & Skills Required Min. 2 -3 yrs. experience in Training related roles in Service Desk ** Excellent analytical and problem-solving skills. Good in facilitation skills. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Customer Service attitude, skills and knowledge. Candidate must possess a graduate degree in any field. Excellent in MS office products (Excel, Word, Outlook, PowerPoint) Ability to Listen effectively and build rapport. Excellent Collaboration and Interpersonal skills. Willingness to relocate, travel and work in shifts, at short notice. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Strong attention to detail and accuracy. Experience in a specific industry or functional area may be preferred Must adhere and non-negotiables: Should've been actively performing the role of a Communication Coach and Culture Trainer from last 4-5 yrs. Excellent Oral and Written communication skills. Willingness to work in shifts Coaching Certification from a reputed institute preferred. Expertise in Voice and Accent Training Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd
Posted 2 months ago
4.0 - 9.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Greetings from Infosys BPM Ltd., We are hiring for Training Auditors in Bangalore, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Bangalore Employment Type: Full-Time. About the Role: To examine and verify the compliance against the training processes and operating process. Their primary role is to provide an independent and objective assessment of an engagements training processes operational efficiency. Responsibilities: Develop comprehensive audit plans, including risk assessments and scope definitions. Conduct audits of training and related processes for transition and BAU accounts. Utilize various audit techniques, such as sampling, testing, and data analysis. Review and analyze relevant documentation / evidence. Identify and document control weaknesses and potential areas for improvement. Prepare clear and concise audit reports, summarizing findings, conclusions, and recommendations. Communicate audit findings to management and other stakeholders effectively. Collaborate with management to implement corrective actions and improve internal controls. Analyze trends and identify potential risks to the account / organization. Identify opportunities for process optimization and efficiency gains. Participate in professional development activities to enhance knowledge and skills Support with Batch observations across engagements as part of audit framework Identify opportunities for Trainer development and align learning aids Provide support in delivering Trainings to associates as need Support with coaching of on floor SME / Team Leads if needed. Qualifications & Skills Required Min. 2 -3 yrs. experience in Training related roles in Service Desk ** Excellent analytical and problem-solving skills. Good in facilitation skills. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Customer Service attitude, skills and knowledge. Candidate must possess a graduate degree in any field. Excellent in MS office products (Excel, Word, Outlook, PowerPoint) Ability to Listen effectively and build rapport. Excellent Collaboration and Interpersonal skills. Willingness to relocate, travel and work in shifts, at short notice. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Strong attention to detail and accuracy. Experience in a specific industry or functional area may be preferred Must adhere and non-negotiables: Should've been actively performing the role of a Communication Coach and Culture Trainer from last 4-5 yrs. Excellent Oral and Written communication skills. Willingness to work in shifts Coaching Certification from a reputed institute preferred. Expertise in Voice and Accent Training Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd
Posted 2 months ago
4.0 - 8.0 years
7 - 12 Lacs
Ahmedabad
Work from Office
MISSION To lead the industrialization of the new P1 To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization To manage production equipment introduction using IPROM To follow equipment or assembly lines development with the supplier To design small tool and validate the supplier proposal To define the acceptance criteria for new equipment or line To perform pre acceptance and acceptance of the equipment To perform trials on the lines and deliver reports To built action plans and follow up to be ready for FDPR To perform and/or collect, capabilities of equipments and process To set up equipment and propose PROCESS VALIDATION PLAN To participate on PFMEA and CONTROL PLAN Mass production To monitor QCDM and propose improvement To survey the performance of equipments , and always in mind, optimization To work on Cycle time reduction to optimize investments, material & labor costs To update routing on Information system with SPV validation To support production technician ( training, analysis, problem solving) To be in contact with the suppliers ( improvement, support) To participate to SPV workshop To participle to APU QRQC Standardization Validate PG RAISE and CdC standards which are created by Standard Owners Validate any change of standard proposed by sites To know, apply and promote the standards ( PG, sites or corporate) in his domain To apply the SPV rules Environment Ensure the respect of Safety and Environment procedures of Valeo Group Maintain the 5S and report issues Alert for safety rules infringement
Posted 2 months ago
6.0 - 9.0 years
3 - 7 Lacs
Pune
Work from Office
We are looking to hire a male candidate with 6-9 years of experience in Learning & Development, Performance Management Systems (PMS), and Employee Engagement. Key Responsibilities Learning & Development (L&D) Conduct Training Need Identification (TNI) and prepare quarterly training plans. Schedule and communicate training programs with stakeholders. Facilitate online learning activities and ensure completion tracking. Ensure training participation by following up with employees and coordinating replacements. Maintain training records as per ISO standards. Coordinate logistics with trainers and site admins. Collect training feedback and analyze outcomes. Training Programs Conduct induction programs for all new joiners and keep the presentation updated. Gather and analyze induction feedback. Deliver in-house training (online/offline) on key HR and development topics. Employee Engagement Prepare and execute the employee engagement calendar for HO and sites. Plan and organize activities in coordination with facility and site teams. Compere events, collect event photos, and manage internal celebrations. Administer surveys and document outcomes. Internal Communication Manage official WhatsApp groups add/remove members and keep communication streamlined. Rewards & Recognition Collect nominations and manage certificate and trophy design/printing. Coordinate award ceremonies and internal recognition programs. Documentation & Compliance Maintain and update HR policies, SOPs, and ISO documentation. Prepare L&D, POSH, induction, and employee engagement reports. Ensure EHS compliance by understanding and addressing HIRA/ERA risks. Apply now to be part of a dynamic and values-driven HR team! Send your resume to prachee.rathor@sjcpl.in
Posted 2 months ago
3.0 - 5.0 years
4 - 5 Lacs
Pimpri-Chinchwad
Work from Office
Job Summary: We are looking for a proactive and knowledgeable L&D Executive to join our team in Pune. The ideal candidate will be responsible for identifying training needs across engineering and supporting functions, designing and delivering effective learning interventions, and fostering a culture of continuous development. Prior experience in real estate training is essential. Role & responsibilities: Training Need Analysis: Identify skill gaps through interactions with department heads, performance reviews, and site visits for both engineering and support teams. Program Development & Delivery: Design, plan, and implement targeted training programs including technical, soft skills, compliance, and behavioral modules. Vendor Management: Collaborate with external trainers, institutes, and subject matter experts for specialized sessions. In-house Sessions: Conduct in-house workshops, toolbox talks, soft skills training, and on-site technical upskilling sessions. Real Estate-Specific Learning: Develop and conduct training content specific to the real estate industry such as construction practices, project management tools, safety protocols, and regulatory updates. Training Calendar: Create and manage an annual/monthly training calendar ensuring alignment with business goals. Feedback & Evaluation: Measure training effectiveness through assessments, feedback forms, and on-the-job performance improvement. Documentation & Reporting: Maintain training records, attendance, feedback, and prepare periodic reports for management. Key Requirements: Graduate/Postgraduate in Human Resources, Business Administration, or related field. L&D certifications preferred. 3-5 years of L&D experience , with a minimum of 2 years in the real estate or construction industry . Strong understanding of learning strategies applicable to civil engineering, MEP, architecture, and site support functions. Excellent communication, presentation, and coordination skills. Ability to manage multiple training programs simultaneously and work closely with project/site teams. Proficient in MS Office, LMS platforms, and e-learning tools. Preferred Skills: Knowledge of construction management tools and software Experience in employee engagement initiatives and leadership development. Experience in leadership development programs and team-building initiatives. Certification in Training and Development (e.g., CPLP, TDMI) is advantageous. Location - Pimple Saudagar(PCMC) Interested Candidates May apply to - careers@mangalamlandmark.com
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
Apply Now Job Title Manager I, Training Job Description The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue Responsible for the overall direction, coordination, and evaluation of the department, Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Key Responsibilities Work with various teams to identify training needs and develop training materials, Design and deliver training programs for new hires and existing employees, Monitor the effectiveness of training programs and make recommendations for improvements, Conduct regular training needs assessments and adjust training programs accordingly, Evaluate the effectiveness of quality assurance measures and make recommendations for improvements, Ensure that quality standards are met throughout the organization, Develop and implement policies and procedures to ensure compliance with industry regulations, Collaborate with senior leadership to identify strategic opportunities for training and quality initiatives, Analyze training and quality data to identify trends and make data-driven recommendations, Develop and maintain relationships with internal and external Stakeholders vendors to support training and quality initiatives, Ensure that all training and quality initiatives align with the organization's overall strategy and goals Required Skills And Qualifications Excellent communication and presentation skills, Strong analytical and problem-solving skills, Knowledge of industry regulations and compliance requirements, Ability to work independently and as part of a team, Ability to manage multiple projects and priorities simultaneously, Proficiency in Microsoft Office and other training and quality management software, Should have strong knowledge of quality domain and should be able to display innovative problem-solving skills towards process challenges Exposure to Lean six sigma problem solving and quality tools, with hands on experience Ability to display stakeholder management skills while addressing for solutions to challenges they put forward Good communication skills logical thinking on any audit form creation and functional setup Logical Approach towards fixing internal issue like high variance and appropriate sampling etc Education Qualification :Graduate in any stream Disclaimer: 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities ' Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title, Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic, Location: IND Gurugram SP Infocity, Plot no 243 Udyog Vihar, Dundahera Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now
Posted 2 months ago
3.0 - 7.0 years
2 - 4 Lacs
Pune
Work from Office
Responsible for organizing, implementing, & evaluating employee training programs. They act as a bridge between the HR department & employees to ensure continuous learning & skill advancement within the organization. Required Candidate profile Training & Placement in relevant field & project management multiple tasks, prioritize work, & meet timelines. Strong leadership, communication, computer savvy. Proficiency in regional language.
Posted 2 months ago
1.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.
Posted 2 months ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Hiring for Trainer for Collection process. Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should know English & Malayalam Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com
Posted 2 months ago
2.0 - 7.0 years
3 - 8 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
We're Hiring: Full-Time / Freelance Trainers Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Karishma at 8433973130 Let’s build something great together!
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
Pune
Work from Office
MOTM Technologies is a growth consulting and outsourced sales organization working with over 150 engineering and manufacturing industries. Our mission is to provide scalable, efficient, and tech-driven sales and marketing solutions tailored to technical industries across India and international markets. Role Overview We are seeking an experienced and dynamic Assistant Training Manager to lead the training and development initiatives for our growing team of engineers and sales professionals. This role is pivotal in enhancing our team's capabilities in sales, negotiation, communication, presentation, and process adherence while also guiding them in technical understanding to better represent our clients. Key Responsibilities Training Strategy & Execution : Develop and implement structured training programs for onboarding, skill enhancement, and continuous learning. Design modules for sales training , negotiation skills , process orientation , and client communication . Conduct technical training sessions based on product portfolios of engineering clients. Sales & Process Enablement : Train team members on understanding customer pain points and building persuasive value propositions. Improve adherence to internal processes such as CRM usage, MIS reporting, and pitch documentation. Soft Skills Development : Enhance communication , email etiquette , and client presentation skills. Conduct mock pitches, presentations, and one-on-one coaching to build confidence. Team Guidance & Mentorship : Regularly evaluate the performance of individuals and teams through assessments and provide constructive feedback. Guide team members technically to understand different product applications and customer needs. Collaboration : Work closely with account managers, marketing, and HR to align training objectives with company goals. Evaluate training effectiveness and modify content based on feedback and performance. Required Skills & Qualifications 5–10 years of relevant experience in sales training , technical training , or L&D , preferably in industrial or engineering services. Strong background in B2B/Industrial sales , client negotiations, and sales funnel processes. Excellent interpersonal skills and ability to coach junior and mid-level professionals. Prior experience in developing and delivering training modules, preferably in both online and offline formats. Excellent communication and presentation skills. Exposure to CRM systems, sales tools, and performance tracking.
Posted 2 months ago
3.0 - 7.0 years
3 - 5 Lacs
Jaipur
Work from Office
Key Responsibilities: Training Delivery & Facilitation: Design, develop, and deliver sales and CX training programs for new hires and existing sales staff. Facilitate in-person and virtual workshops focusing on customer-centric sales approaches, communication, and relationship-building. Sales Process & Product Knowledge: Train team members on the end-to-end car sales process, CRM usage, and compliance standards.
Posted 3 months ago
2.0 - 7.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Warm Greetings, Hiring: Induction Trainers | 8 Openings | Bangalore Position: Induction Trainer Experience: 2 to 6 Years Location: Bangalore (Work from Office) Openings: 8 Qualification: Any Graduate Max CTC: Up to 7 LPA Industry Preference: Insurance Firms / International BPO / KPO Job Description: We are seeking enthusiastic and experienced Induction Trainers to join our dynamic training team. The ideal candidate will have experience in delivering new hire induction training, preferably within the insurance , BPO , or KPO industry, and possess excellent communication and facilitation skills. Key Responsibilities: Conduct new hire induction and onboarding training sessions Deliver engaging and effective sessions on company policies, culture, and processes Coordinate with business units to align training content with process needs Evaluate training effectiveness and provide feedback for continuous improvement Maintain accurate training records, attendance, and feedback forms Support in creating and updating training content and materials Ensure smooth transition of new joiners to operational teams Desired Candidate Profile: 2 to 6 years of experience as a trainer (induction or process training) Excellent verbal and written communication skills Strong facilitation and presentation skills Prior experience in Insurance, International BPO, or KPO is highly preferred Ability to manage batches independently and deliver results under tight timelines Graduates from any stream are eligible Immediate joiners preferred Apply Now to Book Your Interview Slot Contact: 9986267393 / 7829336034 / 9380300644 Work Location: Bangalore
Posted 3 months ago
6.0 - 10.0 years
8 - 13 Lacs
Greater Noida
Work from Office
Location: Greater Noida, Kasna Working Days: 6 ( 2nd and 3rd Saturdays are off) Training Lead Energy Transition Manufacturing Job Summary: We are seeking an experienced Training Lead to oversee and drive training initiatives within our energy transition manufacturing operations. The candidate will be responsible for identifying training needs, creating and managing the training calendar, and working closely with stakeholders to implement effective training plans. The role includes delivering soft skills and behavioral training, as well as rolling out a Learning Management System (LMS) to enhance employee development. Key Responsibilities: Conduct Training Needs Analysis (TNA) to identify skill gaps and align training programs with organizational goals. Develop and execute an annual training calendar, ensuring timely completion of training sessions. Collaborate with department heads and stakeholders to create and refine training plans based on team and organizational needs. Deliver and facilitate soft skills and behavioral training sessions, fostering a positive workplace culture. Implement and manage the Learning Management System (LMS) for seamless access to training resources and tracking. Monitor and assess the effectiveness of training programs, making adjustments as necessary for continuous improvement. Qualifications: Bachelor’s degree in Human Resources, Business, or related field; advanced certifications in training or instructional design are a plus. 5+ years of experience in training and development, ideally in a manufacturing or energy sector. Strong understanding of training needs analysis, curriculum development, and LMS implementation. Proven ability to deliver engaging soft skills and behavioral training. Excellent interpersonal and communication skills, with a collaborative approach to working with cross-functional teams.
Posted 3 months ago
5.0 - 10.0 years
9 - 10 Lacs
Thane
Work from Office
Skills Required Strong communication, interpersonal, and organizational skills. Ability to work independently and as part of the team. Handle multiple tasks and prioritize effectively. Understanding of different training methodologies, learning principles and content designing. Proficiency in MS Office tools (PPT, Excel, Word etc.) Display professional, positive, service-oriented attitude. Be self-motivated and able to perform efficiently and effectively with minimum supervision. Credit Industry experience will be an added advantage. Job Responsibilities The Training Asst. Manager is responsible for managing Training officers & Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Should be able to support & deliver effective batches during Ramps / Special requirements of business. Mentor and Coach, a team of trainers on a regular basis and evaluate their performance against each KPI. Ensure and maintain better post training effectiveness to deliver business KPIs for the trained batches month on month. Need to govern process refresher training to improve performance of bottom performers. Attend calibration on weekly/monthly basis to ensure knowledge level is at par with teams. Attend and Present Daily/monthly / weekly reviews with Internal and External Stakeholders. Regular to office and maintain professional etiquettes Mainly responsible for overseeing and managing the work of the trainers. Maintain Batch File & Dashboards, Monitoring and maintain training records.(Attendance, Movement, Attrition ) in the BEST framework. The training programs and activities developed need to be aligned to business goals and client satisfaction. Managing specific data, compliance adherence, content development, driving engagement activities to improve performance and retention is critical to this Role. The Asst. manager is also responsible for identifying gaps between the training program and operational requirements, recommending, and implementing solutions. Manage other KPIs like TQ, yield, etc. Managing batch level compliance on activities and sharing reports as per timeline Need to conduct dip checks, briefings, awareness sessions. Maintain current knowledge of industry developments, productions, and involvement in network communication. Record statistics, performance levels and other reports. Needs to be flexible to cater to business requirements i.e., Shift timings, Movement across locations etc. Critical Competencies Stakeholder Management Performance Management Measuring Training Effectiveness Facilitating Effective Meetings Application of Lean Six Sigma principles Excellent Coaching & Mentorship
Posted 3 months ago
2.0 - 7.0 years
10 - 12 Lacs
Khopoli, Khalapur
Work from Office
We are looking for a passionate and dynamic Learning & Development (L&D) professional for a Leading Brand to lead training initiatives across key departments including manufacturing, supply chain, sales, service, quality, and marketing . As part of the L&D function, you will be responsible for identifying training needs, designing and delivering impactful programs, managing training calendars, and collaborating with internal stakeholders to drive organizational capability and business excellence. Location: Khalapur - Near Mumbai Education: B.E. /B.Tech (Engineering Background) (Full Time Only) Preferred Profile: Manufacturing or Industrial Industry Must have experience in Training and Development Training Program Development: Conduct Training Needs Analysis (TNA) using performance metrics and feedback Design and develop engaging, role-specific training programs Create relevant content in collaboration with Subject Matter Experts (SMEs) Align programs with business goals and adult learning principles Training Delivery: Deliver classroom, on-the-job, and eLearning training modules Conduct engaging sessions, workshops, and seminars Monitor program effectiveness and ensure continuous improvement Training Administration: Maintain training calendars and track employee participation Coordinate logistics venue, material, and technology Analyse training data and generate reports Stakeholder Collaboration: Partner with functional heads to align training with business needs Promote a learning culture and continuous development mindset Organizational Excellence: Contribute to Kaizen and Business Excellence initiatives Ensure compliance and support safe working practices
Posted 3 months ago
4.0 - 9.0 years
5 - 10 Lacs
Gurugram
Work from Office
Job description Key Responsibilities: Develop and deliver training programs for new and existing sales team members, including onboarding, refresher, and advanced training. Train sales teams on product features, benefits, competitive advantages, and use cases. Collaborate with product managers and marketing to ensure training content is accurate, up-to-date, and aligned with product releases. Facilitate workshops, classroom training, webinars, and e-learning modules. Assess training effectiveness and adapt programs based on feedback, sales performance data, and evolving business needs. Support sales leadership in identifying skill gaps and recommending targeted learning interventions. Create training materials such as manuals, guides, videos, presentations, and FAQs. Stay up to date with industry trends, competitor products, and best practices in sales training. Requirements: Bachelor's degree in Business, Marketing, Science, Engineeering or related field. 4+ years of experience in sales training, product training, or sales enablement roles. Strong understanding of sales processes, methodologies (e.g., SPIN, Challenger, Solution Selling), and CRM tools. Excellent presentation, facilitation, and interpersonal communication skills. Experience designing and delivering in-person and virtual training programs. Ability to simplify complex product features into clear, value-driven messages. Tech-savvy and comfortable with learning management systems (LMS), e-learning tools, and digital communication platforms. Preferred: - Experience in Furniture, Interiors & Retail industry.
Posted 3 months ago
8.0 - 13.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Role & Responsibilities Job description 1. LMS Management & Coordination Oversee the Learning Management System (LMS) and ensure smooth functionality. Coordinate with regional teams for timely issue resolution and system updates. 2. Training Content Development & SOP Management Develop training content and standard operating procedures (SOPs). Ensure all training materials are up to date and aligned with business needs. 3. Regional Training Implementation Work closely with regional trainers to implement training programs effectively. Monitor training delivery and ensure consistency across regions. 4. Training Effectiveness & Reporting Prepare and analyze monthly training dashboards. Evaluate the effectiveness of training programs and suggest improvements. 5. Management Trainee Program Oversee the end-to-end training journey of Management Trainees (MTs). Ensure structured learning and timely completion of their training milestones. 6. Collaboration with Regional Leadership Work closely with regional heads to identify training needs and implement relevant programs. Align training initiatives with business objectives. 7. Regional Trainer Performance Evaluation Conduct monthly performance and dormancy evaluations of regional trainers. Provide feedback and support for continuous improvement. Preferred candidate profile
Posted 3 months ago
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