332 Training Analysis Jobs - Page 5

Job Title: Manager Training Location: Bangalore Whitefield Mode of work: Work from Office Job Type: Full-time Job Summary: The Training Manager will spearhead the development and execution of comprehensive training programs tailored for a dynamic BPO environment. This role is critical in ensuring seamless onboarding, skill development, and performance readiness of both new hires and tenured employees. With a strong emphasis on enhancing early-stage (090 day) employee performance, the manager will collaborate closely with cross-functional teams to drive training effectiveness, uphold compliance standards, and support overall business and client success through continuous learning and operational excellence. Key Responsibilities: Own end-to-end training execution and drive excellence in all external and internal training metrics. Analyze early lifecycle (0–90 days) agent performance and execute targeted improvement plans. Collaborate with Operations, Quality, and other departments to deliver training outcomes as per the defined SOW. Build and maintain a structured framework for TNI (Training Needs Identification) , refresher sessions, and ongoing capability development. Design and implement process controls to reduce errors, escalations, and compliance risks. Lead, coach, and inspire a team of trainers to achieve delivery goals and professional development milestones. Conduct in-depth performance trend analysis and root cause investigations; implement corrective actions based on data insights. Manage and update training content, SOPs, and knowledge repositories to reflect latest business changes and client updates. Establish robust governance on compliance, data security, and risk management across training programs. Monitor training effectiveness through feedback, assessments, and post-training performance metrics. Drive a culture of continuous learning, upskilling, and process innovation within the training function. Required Skills & Competencies: Training & Delivery Expertise Proven experience in managing end-to-end training in a BPO/Contact Center environment. Strong knowledge of training tools, instructional design, adult learning principles, and digital learning platforms. Industry Knowledge In-depth understanding of Voice and Non-Voice BPO operations, including key functions such as customer service, collections, sales, and technical support across diverse industry verticals. Strong grasp of BPO performance drivers, including client SLAs, KPIs, quality scorecards, and compliance benchmarks. Experienced in process audits, root cause analysis, and implementing call quality assurance frameworks to ensure consistent service excellence. Client Management Excellent client-facing and relationship management skills; experience in presenting training outcomes and improvement strategies to external stakeholders. Ability to build trust and credibility with clients through effective communication, problem-solving, and timely reporting. Analytical & Operational Skills Strong data analysis and reporting skills (Excel, dashboards, RCA tools). Ability to translate data into actionable insights to improve training outcomes. People & Leadership Skills Experience in leading training teams, performance coaching, and stakeholder management. Strong interpersonal skills with a collaborative and proactive mindset. Communication Excellent verbal, written, and presentation skills with the ability to engage diverse audiences. Process & Compliance Understanding of compliance, data privacy, and risk governance in BPO operations. Experience in handling internal/external audits related to training and quality. Note: Interested candidates share cv to jagadish.r@genisys-group.com / 7339655795 Preferably looking for Immediate Joiner.

Train New Joiners on Indiamart product & processes Track and report completion of training sessions Should be aware about BPO training matrices,TNA,TNI,Attrition,NHT/PKT Refresher Design & develop the regular assessments Track individual performance. Required Candidate profile Communicating with teams,Managers & relevant stakeholders to identify training needs. Design content & develop training programs. Revise and update the content when required.

Role & responsibilities To champion the training process along with its effective implementation, We are looking for a highly motivated and skilled internal talents / colleagues to apply for the role of Manager Training (Global Sales and Service) . Develop a robust, industry best training process with metrics to measure success for both sales and service teams globally. Create state-of-the art training materials (tools, platforms) for all target regions globally. Enable all regions to create and manage training roster for sales and service teams and track their progress towards achieving the result outcomes of the corresponding stakeholders. The training process shall ensure that the sales team effectively and enable the result outcomes. The training material and platform shall be user-friendly with appropriate assessments and progression. The training process shall ensure that the service team effectively address the service needs and enable the result outcomes. The training material and platform shall be user-friendly with appropriate assessments and progression. Distributor Sales and Service Teams Same as Direct Sales and Service Teams End customers Improved customer experience in buying and after sales processes. Proper selection and positioning of the product that will ensure reliability, performance, and pricing needs. First-time right on service Industry leading uptime Distributor Principals Enable distributors to maximize profitability Preferred candidate profile 8-10 years of experience in technical L&D, sales or after market areas or technical selling/service training experience globally. Preparation and delivery of training content globally Preparation of technical training framework for a B2B industrial machinery Experience in measurement of training effectiveness

Teach personality development topics to students Plan and implement engaging programs and activities Develop and deliver curriculum content Collaborate with teachers and staff to achieve program goals Required Candidate profile Excellent communication and English drafting skills Ability to teach personality development topics Planning and implementation skills Must Know Marathi speaking and drafting

Training Manager - ADRV (West, South East) Based out of Mumbai, align with RM-ADRV to enable the channel through Training. Train Advisors, Front-line ADRMs and Cluster Heads Travel to Clusters to cascade customized training inputs Design and co-create ADRV Vertical training calendar and content.

Role & responsibilities Exciting Insurance Sector Opportunities Across India | Loalith Manpower Services Pvt. Ltd. Dear Candidate Greetings from Loalith Manpower Services Pvt. Ltd.! I hope this message finds you well. My name is K. Supriya, and I am part of the HR Team at Loalith. We are currently hiring for multiple positions in the insurance sector, ranging from entry-level to senior leadership roles. We work with 30+ top insurance companies across PAN India, covering various distribution channels such as Banca, Agency, APC, and Direct. Our openings offer CTC packages ranging from 2 LPA to 25 LPA, depending on the role, experience, location, and company. As part of our service, we take care of the entire recruitment processincluding shortlisting, interview scheduling, and follow-ups—to ensure a seamless experience for both candidates and clients. If you are looking for opportunities or know someone who might be interested, please feel free to reach out or refer suitable candidates. Email your resume to: loalithjobs4@gmail.com Contact: K. Supriya – 88850 18075 Preferred candidate profile

Conduct refresher sessions, OJT & (TTT) Collaborate with QA and Operations to align training with business needs Update training content as needed Minimum 2 years of experience in a Trainer role Good understanding of training metrics Perks and benefits Both way Cab Free Meal Shift Allowance 5 Days Work

Company overview:- It is a mnc company, based of Delhi. We are here from the accumulated knowledge of 5000 years, has perfected this science called ayurveda. Company with its roots that go back to 1908, established its first manufacturing facility in Kerala and since 1948, company has been propagating true & pure ayurveda to various parts of the world. We have 35 offices in India and world over. Role:- Sales training manager Industry:- Hospitality or healthcare Working Location:- South delhi Gender:- Only male Working days:- 6 (Monday to saturday), work from office Role and Responsibility:- You will be employed as a Training executive or manager (sales and l&d). Design, develop and deliver effective sales training programs tailored to different levels of the sales team (executives, managers, tele-callers). Prepare sops (standard operating procedures) for the sales team to standardize processes and improve productivity. Conduct regular performance analysis and identify training needs through performance reviews, feedback, and field visits. Collaborate with the sales head and management team to align training goals with business objectives. Provide general training sessions (soft skills, communication, customer handling, etc.) across all departments as needed. Maintain and update training content regularly to reflect industry trends and company policies. Evaluate training effectiveness and provide regular reports and improvement plans to the hr and leadership team. Organize onboarding & induction programs for new joiners. Preferred candidate requirement:- Male candidate with 45 years of proven experience in learning & development, with a special focus on sales training. Strong understanding of training techniques, adult learning principles, and modern training tools. Excellent communication, presentation, and interpersonal skills. Preferably someone who has worked in hospitality or healthcare sectors. If interested, kindly connect me: varsha12tiwari@gmail.com 7053013122

Econ Climate Fund is looking for Analyst Trainee to join our dynamic team and embark on a rewarding career journeyAssisting experienced employees with their daily tasks and responsibilities.Observing and gaining hands-on experience in various aspects of the job.Receiving feedback and guidance from supervisors and mentors.Completing assigned projects and tasks under the supervision of experienced employees.Collaborating with team members and contributing to team projects.Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.

Process- Trainer- International Voice only Medical billing Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Hiring for Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Job Title: Voice and Accent Trainer Location: Mysuru (Infosys BPM) Experience Required: 49 years Employment Type: Full-Time Qualification: Full-time graduate (15 years of education) Key Responsibilities: Training & Facilitation Conduct customer service training , refresher sessions , and coach-the-coach programs . Use effective behavioral training and facilitation skills . Adapt training flow based on participants’ Wants, Interests, and Needs (WINs) . Provide floor support post-training to ensure learning retention and performance improvement. Analysis & Planning Conduct training needs assessments and recommend suitable programs. Analyze data from multiple sources to identify improvement areas. Use appropriate tools for data collection , quality checks , and reporting . Program Design & Execution Plan and schedule training sessions efficiently. Ensure timely execution of training and coaching plans. Complete all administrative tasks related to training. Coaching & Support Offer accent neutralization , voice modulation , and pronunciation coaching . Support team leads, quality analysts, and subject matter experts in performance enhancement. Exhibit patience and dedication to help participants improve. Skills & Competencies: Strong command of English language , phonetics , and linguistics . Excellent interpersonal and communication skills . Ability to design and deliver customized training programs . Familiarity with international customer service standards and cultural sensitivity . Role & responsibilities

Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 11.5LPA 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

Key Responsibilities: Conduct Training need identification, prepare and implement Training calendar programs Lead Induction Training and bring clarity about Company policies and procedures Leadership Development: Implement leadership workshops to enhance managerial and strategic decision-making capabilities of senior engineers. Technical Expertise: Conduct specialized technical training sessions including up-to-date engineering practices, innovations, and industry standards. Program Evaluation: Evaluate and refine senior-level training programs, ensuring alignment with engineering goals and business objectives. Able to perform vendor management and establish institutional tie-ups and arrange external training programs Mentorship: Foster mentorship relationships that enable knowledge sharing and professional development within the engineering team.

Design and implement the annual L&D strategy and training calendar aligned with business goals.Conduct functional training needs analysis (TNA) and Individual Development Plan (IDP) assessments post-appraisal Required Candidate profile Bachelor’s degree in Human Resources, Business, Psychology, or related field. 2 years of hands-on experience in Learning & Development or Training Coordination.

-Drive training excellence through refresher sessions -TTT programs, and skill gap analysis -Manage QA with scorecards, RCA, and KPI tracking -Lead trainers/QA analysts, collaborate with teams, and enhance learning outcomes with strategic planning Required Candidate profile 10+ yrs in Training, Quality, or CX with 4–5 yrs in leadership -Skilled in QA, audits, training methods, data analysis, and performance -Strong in communication, facilitation, stakeholder handling

We are hiring Trainer for a Premium Jeans Brand Outlet based in Jaipur. candidates with minimum 3 years experience in retail training can apply. Job Title: Trainer Location: Gopalbari, Jaipur Experience: 3+ Years Qualification: Any graduate CTC: Upto 5.5 LPA Job Summary We are seeking a dynamic and passionate Retail Trainer to join our team. The ideal candidate will be responsible for designing and delivering training programs that enhance the skills and performance of our retail staff. This role is pivotal in ensuring that our team members are equipped with the necessary knowledge and skills to provide exceptional customer service and drive sales. Key Responsibilities Training Program Development: Design and implement comprehensive training programs covering product knowledge, customer service, sales techniques, and store operations. Onboarding: Conduct orientation sessions for new hires, ensuring they are well-integrated into the company culture and understand their roles and responsibilities. Continuous Learning: Organize regular training sessions and workshops to keep staff updated on new products, promotions, and company policies. Performance Evaluation: Assess the effectiveness of training programs through evaluations, feedback, and performance metrics. Provide constructive feedback to employees and identify areas for improvement. Collaboration: Work closely with store managers and the HR department to identify training needs and develop tailored programs. Reporting: Maintain accurate records of training activities, attendance, and outcomes. Prepare reports for management on training effectiveness and employee progress. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using training tools and e-learning platforms. Ability to motivate and inspire team members. Fluency in English and Hindi; knowledge of regional languages is a plus. Compensation & Benefits Salary Range: upto 5.5 Lakhs per annum, depending on experience and qualifications. Additional Information Travel: Willingness to travel to various Levi's store locations across the region for training sessions and evaluations.Jobed.ai Work Schedule: Flexibility to work weekends and holidays as per retail store requirements. For further assistance contact/whatsapp: 9354909515 or write to kajal@gist.org.in

We are looking to hire a male candidate with 2-6 years of experience in Learning & Development, Performance Management Systems (PMS), and Employee Engagement. Key Responsibilities Learning & Development (L&D) Conduct Training Need Identification (TNI) and prepare quarterly training plans. Schedule and communicate training programs with stakeholders. Facilitate online learning activities and ensure completion tracking. Ensure training participation by following up with employees and coordinating replacements. Maintain training records as per ISO standards. Coordinate logistics with trainers and site admins. Collect training feedback and analyze outcomes. Training Programs Conduct induction programs for all new joiners and keep the presentation updated. Gather and analyze induction feedback. Deliver in-house training (online/offline) on key HR and development topics. Employee Engagement Prepare and execute the employee engagement calendar for HO and sites. Plan and organize activities in coordination with facility and site teams. Compere events, collect event photos, and manage internal celebrations. Administer surveys and document outcomes. Internal Communication Manage official WhatsApp groups add/remove members and keep communication streamlined. Rewards & Recognition Collect nominations and manage certificate and trophy design/printing. Coordinate award ceremonies and internal recognition programs. Documentation & Compliance Maintain and update HR policies, SOPs, and ISO documentation. Prepare L&D, POSH, induction, and employee engagement reports. Ensure EHS compliance by understanding and addressing HIRA/ERA risks. Apply now to be part of a dynamic and values-driven HR team! Send your resume to prachee.rathor@sjcpl.in

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

Learning and development - HR required at vadodara location , gujurat Qualification - MBA, MSW Exp- min 4 yrs in recruitment Salary - upto 9 lacs Wtsapp me resume at 8295842337- Mr. Bansal

Roles and Responsibilities Design and Delivery of Training programs for our Sales team and follow up of development goals to ensure that actual transformation happens. Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills. On job training/Induction training at regular intervals. Conduct Training need and analysis and prepare training calendar for the entire team. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainers must be capable of counseling and coaching and improve. performance our sales/presales personnel. Collaborating with management/Director HR to evaluate the companys training requirements Desired Candidate Profile Graduate with 5-12 years of experience in Sales training. Strong knowledge of residential sales, property sales, real estate marketing, insurance, finance & banking concepts. Excellent communication skills for effective client interaction and negotiation. Expert in PPT. Ability to work independently with minimal supervision while meeting targets. Location :- Chennai Qualification:- Graduation Mandatory Note:-Immediate joiners preferred Interested candidates email your resume to Vinoth J HR G Square Email : vinoth@gsquarehousing.com

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Sales expert with 5+ exp in telecom background (preferably Reliance , Vodafone, Airtel, Idea)skilled in channel development, team leadership, distributor management, market expansion, target achievement, negotiation, operations with travel readiness. Required Candidate profile Skilled communicator with core sales background in telecom industry. Efficient, proactive, target oriented team leader who can perform in high-pressure environments. Willing to travel if needed. Perks and benefits PF, Health Insurance