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2.0 - 7.0 years

6 - 10 Lacs

gurugram

Work from Office

Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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2.0 - 7.0 years

6 - 10 Lacs

gurugram

Work from Office

Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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5.0 - 10.0 years

4 - 9 Lacs

mumbai suburban, mumbai (all areas)

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----------------------------------------------------------------------------------------------------------- Location: Mumbai Company: Axis My India Department: Training Job Title: Coach / Training Manager Reporting: CMD Work Experience: 5+ years -------------------------------------------------------------------------------------------------------------- About Axis My India Axis My India Limited is India's leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India's vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is Indias top psephologist. Key Responsibilities Identification of Training needs, Content Development, and expertise in delivery & Implementation. Assess training needs through surveys, interviews with employees, or consultations with managers or instructors. Deliver training to employees using a variety of instructional techniques. Build monthly, quarterly, and annual training program. Implement training KPIs. Travel PAN India as per training requirements Prepare and present reports on training program KPIs. Record maintenance for audit purpose Measuring training effectiveness Interdepartmental coordination QUALIFICATION & SKILL SET 5+ years in training department preferably from Aviation or Retail Industry Expertise in soft skills, communication, ability for specific detailing and team building Good at relation-building and demonstrate strong interpersonal relationship skills Should be able to speak at least 2-3 Indian languages Experience in training blue collar workers would be an added advantage. Candidates with sports/events background will be considered. Should be open to travel Pan India. Minimum graduate with training certifications from reputed institutes Should have knowledge of Advance Excel, MIS creation of dashboard Candidates having military family background would be preferred Benefits Opportunity to make significant contributions for Indias foremost Consumer Data Intelligence Company. Competitive salary and health insurance package. Walking distance from Chakala metro station, making commuting easy and convenient. At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.

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1.0 - 4.0 years

2 - 4 Lacs

ahmedabad

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Aquachem Industries Private Limited is looking for Training Executive to join our dynamic team and embark on a rewarding career journey Training Needs Analysis: Identify the training and development needs of employees and teams through assessments, surveys, and consultation with managers and HR departments Training Program Design: Develop comprehensive training programs and initiatives that align with organizational objectives and address identified skill gaps Training Material Development: Create engaging training materials, including presentations, e-learning modules, videos, and other resources, to support effective learning and development Training Delivery: Conduct training sessions, workshops, and seminars using various methods such as classroom training, online platforms, and blended learning approaches Performance Evaluation: Assess the effectiveness of training programs through evaluation methods such as surveys, feedback analysis, and post-training assessments to measure the impact on individual and team performance Training Administration: Manage logistics, scheduling, and coordination of training programs, including venue bookings, participant registrations, and communication with stakeholders Vendor Management: Collaborate with external training providers, consultants, and subject matter experts to leverage their expertise and resources in delivering specialized training programs Learning Management Systems (LMS): Utilize learning management systems or other digital platforms to organize and deliver training content efficiently, track employee progress, and generate reports on training outcomes Continuous Improvement: Stay updated with industry trends, emerging training methods, and technologies to enhance the effectiveness and efficiency of training programs Stakeholder Collaboration: Work closely with HR, department heads, and managers to align training initiatives with employee development plans, succession planning, and talent management strategies

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2.0 - 6.0 years

4 - 6 Lacs

mumbai suburban

Work from Office

Role Summary Orchestrate all logistics, calendars, vendor relations and reporting for the four L&D Schoolsensuring smooth execution of every training event and initiative. Key Responsibilities • Calendar Management Maintain master training schedule; coordinate with business stakeholders and Leads to confirm dates, venues (physical/virtual) and participant rosters. • Vendor & Venue Coordination Source, evaluate and manage external trainers, caterers, print-and-ship services and off-site venues; negotiate SLAs and budgets. • Operational Execution Handle training invites, coordinate travel bookings with the travel desk, meeting setups, IT and AV requirements; troubleshoot in-session issues. • Reporting & Analytics Track attendance, completion rates, feedback scores; build weekly/monthly dashboards for the Head and Leads. • Admin & Documentation Maintain version control on curricula, facilitator guides, participant lists, expense reconciliations and vendor contracts. Required Qualifications & Experience • 24 years in training operations, project coordination or program management. • Exceptional organization and multitasking skills; comfortable with tight timelines. • Proficiency with calendaring and Google enterprise solutions (Gmail, Google calendar, G Sheets, PPT & Word), LMS basics are a must. • Strong vendor-management and communication abilities. • Ability to manage budget and present weekly/monthly training dashboards Core Competencies • Detail orientation & process discipline • Cross-functional collaboration • Time management & prioritization • Clear written and verbal communication • Problem-solving under pressure

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1.0 - 6.0 years

4 - 5 Lacs

bengaluru

Work from Office

Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- 5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) Note- We are also hiring for Team lead - Operations, Assistant Manager - Operations, Manager Operations, Quality Analyst. Candidates should have experience with E-commerce process will be preferred. Key Responsibilities Conduct induction training for new joiners and ensure smooth transition into operations. Deliver process and product training across new and existing employees. Design and update training materials, SOPs, and manuals as per business requirements. Assess training needs and create training calendars and schedules . Use effective training methodologies to enhance knowledge retention and performance outcomes . Monitor and evaluate training effectiveness through assessments, feedback, and audits . Provide refresher training sessions based on performance gaps and client updates. Collaborate with operations, quality, and HR teams to ensure training is aligned with business goals. Track and report training metrics (attendance, performance, certification rates, etc.) . Stay updated on industry practices and process changes to ensure training relevance. Requirements Graduate degree in any discipline (mandatory). Proven experience as a Process Trainer, preferably in a BPO with an E-Commerce role. Strong knowledge of training methodologies, facilitation techniques, and adult learning principles . Excellent communication, presentation, and interpersonal skills. Interested candidates can connect over call : 9569902470 (Fauzia) #processtrainer #bpojobs #voice #customerservice #TNA #TNI #Training #metrics #bpobangalore #banagaloreopportunities #workfromoffice #shivajinagar #kudlugate

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2.0 - 7.0 years

3 - 5 Lacs

ahmedabad

Work from Office

Role & responsibilities Responsible to Oversee Technical Training activities across the matoda site. ensure the technical training activities I.e planning, conducting, and evaluating technical and cGMP training in alignment with SOPs and QEdge TMS. Ensure compliance, audit readiness, and continuous capability development through effective module design, onthe job support, systematic training records management and compliance. Core Responsibilities: Plan, schedule, and conduct technical training programs for the employees Collaborate with CFT to identify Training Needs Analysis and develop tailored training plans. Design and prepare comprehensive GMP and technical training modules . Review and deliver foundational GMP training to both contractual staff / on-roll Partner with department training coordinators and HODs to create training materials, presentations, assessment tools, and documentationensuring the employees will receive appropriate training, assessment / reassessment, or retraining as required. Conduct shopfloor visits to verify GMP compliance and provide onsite training support, On the job trainings. Regularly evaluate the effectiveness of training programs and implement improvements as necessary. Manage QEdge TMS software functionalitiesensuring staff compliance, assisting users, acting as plant training coordinator, and maintaining accurate, auditready training records. Preferred candidate profile Looking for a candidate has ability to coordinate technical and operational trainings at the plant level, including needs analysis, content development, delivery, and compliance tracking/ periodical review of processes. Act as the subject-matter expert for the Training Management System to ensure the seamless execution and any time audit readiness.

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4.0 - 9.0 years

5 - 8 Lacs

hyderabad

Work from Office

Greetings from Tech Mahindra! We are currently looking for a Learning & Development Support Lead - U3 to work with our internal teams here in Hyderabad/Noida. Role : Learning & Development Support Lead - U3 (Fulltime/Permanent) Location: Hitech City, Hyderabad Experience: 3.5 years 6 Years (In L&D) Work Mode: Work from office (5 days) Shift: UK (12PM 9:30PM, Fixed week offs on Sat & Sun) Two way transportation will be given within the radius of 30KMS from the above locations. Client: UK Product Based/ 800 years old Payroll: Tech Mahindra KEY ACCOUNTABILITIES: Provide administration support to Assessment Operations and the wider English as appropriate by undertaking administrative tasks as required. (This might include administration of a confidential nature.) Prepare reports, paperwork and figures on projects as required. Ensure global Client communications are appropriately and effectively delivered. Working with the UK Task Managers, Stakeholders, and appropriate Leads in the India to assess training needs and requirements across Assessment Operations and the wider English as appropriate, for all staff (both current, for ongoing professional development, and new staff). Working with the UK Task Managers, source external training providers as appropriate. Support the management of training budgets. Keep track of all training needs on an ongoing basis, monitor attendance, completion and feedback, reporting regularly to the UK training manager. Ensure that there are appropriate and adequate facilities and equipment available at the right time, including arranging for training visits from the UK. Advise on gaps in the training provision so that new courses and materials can be developed in the UK on a prioritized basis. Knowledge & Experience Overall 5 years of working experience At least 3 years work experience in an administrative and training role At least 3 years’ work experience in a busy office environment Some experience of working as part of a global team, with colleagues in remote locations is desirable, though not essential Some experience of delivering training to others is desirable, though not essential Some experience of presenting to large audiences is desirable, though not essential Strong written and spoken English, to at least C1 level or equivalent Strong IT skills, including standard MS Office packages, internet and email Interested candidates can share there CVs at TK00926069@techmahindra.com or can share there CVs on my WhatsApp: 7816041232 Regards, Dheeraj Kumar, Sr. Recruiter - TA Tech Mahindra.

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2.0 - 7.0 years

3 - 5 Lacs

bengaluru

Work from Office

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627, yamanurappa.kuri@telepeformancedibs.com

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4.0 - 7.0 years

5 - 7 Lacs

gurugram

Work from Office

Role: Process Trainer Overview: We are seeking a dynamic and experienced Process Trainer to join our team. The ideal candidate will be responsible for delivering effective training programs for new hires and existing staff, ensuring a thorough understanding of process workflows , client-specific procedure s, and quality standards . The Process Trainer will play a key role in driving performance, compliance, and continuous improvement across the organization. Key Responsibilities: Design, develop, and deliver process training modules for new hires and existing employees. Conduct onboarding sessions tailored to client-specific processes. Evaluate trainee performance using assessments, role plays, and feedback mechanisms. Collaborate with operations and quality teams to identify training needs and skill gaps. Maintain up-to-date knowledge of process changes and update training materials accordingly. Monitor floor performance of trained employees post-training (OJT) and provide support/coaching as needed. Maintain training records and generate training reports for management review. Conduct refresher training sessions based on quality audits and performance data. Ensure adherence to compliance, data security, and client confidentiality during training sessions. Requirements: Bachelor's degree or equivalent. Minimum 2 years of experience as a Process Trainer in e-commerce. (BPO sector prefrred ) Strong knowledge of BPO operations (voice, non-voice, or blended processes). Excellent communication, presentation, and facilitation skills. Proficient in using learning tools, MS Office, and virtual training platforms (Zoom, MS Teams, etc.). Ability to adapt to changing business needs and manage multiple training batches. Certification in training or instructional design is a plus. Eligibility: Proficient in English communication skills. Minimum 2 years of relevant experience in the e-commerce industry as a Process Trainer or similar role. Experience in conducting new hire training, process transitions, and refresher training programs. Hands-on experience delivering training in voice, non-voice, or blended BPO processes. Working Details: Location: Gurgaon, Haryana Work Schedule: 5 Days a Week | Rotational Shifts | 2 Week-Offs Work from Office

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3.0 - 8.0 years

3 - 7 Lacs

kolkata, hyderabad, pune

Work from Office

We are looking to employ an experience in field sales trainer to provide training within the assigned geographical area. Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainings Prior exposure to Handholding and managing OJT Qualification Required MBA or Equivalent degree preferred Experience- 3 to 8 years Field Sales Experience required Skills Required Must have experience of Hard Core Sales Training and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople ( onboarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills.

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2.0 - 7.0 years

5 - 6 Lacs

kolkata

Work from Office

Leading BPO in Kolkata Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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2.0 - 7.0 years

6 - 9 Lacs

gurugram

Work from Office

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

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2.0 - 6.0 years

3 - 6 Lacs

mumbai suburban, thane, navi mumbai

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We are hiring for universal trainer whom with requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners also Throughput, TNI, TNA, FPA, Mock calls Required Candidate profile Designation: Universal Trainer Location:Airoli Experience:2+ Years Shift Window : 24 x 7 Process : Experience in International Voice Process is mandatory Contact: snehapawar@peshr.com/7021769496

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2.0 - 7.0 years

5 - 7 Lacs

hyderabad

Work from Office

Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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2.0 - 7.0 years

5 - 7 Lacs

bengaluru

Work from Office

Leading BPO in Bangalore Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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1.0 - 2.0 years

5 - 9 Lacs

gurugram, india

Work from Office

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2019, Eurofins generated total revenues of EUR ‚ 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years. About The Role Candidate should be B.Sc or M.Sc Analytical Chemistry/Food Technology/ Food Chemistry would prefer some knowledge of proximate analysis & Water analysis Willing to learn handling instruments like AAS/UV Spectrophotometer/HPLC/GC/ FTIR Qualifications B.Sc /M.Sc Additional Information EVOLUTION:In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).Eurofins offers international opportunities to strong performers.

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2.0 - 7.0 years

5 - 7 Lacs

bengaluru

Work from Office

Leading BPO in Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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2.0 - 7.0 years

5 - 7 Lacs

bengaluru

Work from Office

Responsibilities of a Process Trainer Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills International BPO experience required Comfortable for rotational shift/ rotational off

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14.0 - 24.0 years

18 - 20 Lacs

pune

Work from Office

Role: Associate Vice President (AVP) Training | US Healthcare RCM Location: Pune (Work from Office) Shift Timing: US Shifts CTC: Up to 20 LPA We are hiring for the role of AVP Training to lead learning & development initiatives and strengthen training functions within the US Healthcare RCM domain. Required Experience: Minimum 14 years of overall experience in US Healthcare RCM. Must have at least 1 year of experience as AVP Training(on paper) OR Must have 2.5 years of experience as Senior Director – Training(on paper). Key Responsibilities: Lead end-to-end training and development strategy across RCM operations. Design and implement scalable training frameworks for onboarding, process training, and upskilling. Ensure compliance-focused training delivery aligned with business objectives. Partner with senior leadership and clients to drive capability building. Drive continuous improvement, innovation, and performance enhancement in training delivery. Manage and mentor training managers, SMEs, and L&D specialists. Skills & Competencies: Strong knowledge of US Healthcare RCM processes and training frameworks. Proven track record of leading training functions in large-scale RCM setups. Excellent communication, client engagement, and stakeholder management skills. Ability to manage cross-functional teams and drive business impact through training. Focus on transformation, innovation, and measurable outcomes in L&D. Contact: Sanjana- 9251688426

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5.0 - 10.0 years

4 - 9 Lacs

mumbai suburban, mumbai (all areas)

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-------------------------------------------------------------------------------------------------------------- Location: Mumbai Company: Axis My India Department: Training Job Title: Training Manager Reporting: CMD Work Experience: 5+ years -------------------------------------------------------------------------------------------------------------- About Axis My India Axis My India Limited is Indias leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My Indias vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist. Key Responsibilities Identification of Training needs, Content Development, and expertise in delivery & Implementation. Assess training needs through surveys, interviews with employees, or consultations with managers or instructors. Deliver training to employees using a variety of instructional techniques. Build monthly, quarterly, and annual training program. Implement training KPIs. Travel PAN India as per training requirements Prepare and present reports on training program KPIs. Record maintenance for audit purpose Measuring training effectiveness Interdepartmental coordination QUALIFICATION & SKILL SET 5+ years in training department preferably from Aviation or Retail Industry Expertise in soft skills, communication, ability for specific detailing and team building Good at relation-building and demonstrate strong interpersonal relationship skills Should be able to speak at least 2-3 Indian languages Experience in training blue collar workers would be an added advantage. Candidates with sports/events background will be considered. Should be open to travel Pan India. Minimum graduate with training certifications from reputed institutes Should have knowledge of Advance Excel, MIS creation of dashboard Candidates having military family background would be preferred Benefits Opportunity to make significant contributions for India’s foremost Consumer Data Intelligence Company. Competitive salary and health insurance package. Walking distance from Chakala metro station, making commuting easy and convenient. At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.

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2.0 - 7.0 years

5 - 7 Lacs

hyderabad

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Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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3.0 - 8.0 years

3 - 7 Lacs

bengaluru

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Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

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2.0 - 5.0 years

3 - 5 Lacs

gurugram

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Responsibilities: * Lead training strategy & execution * Conduct TNA, develop programs & analyze results * Ensure compliance with regulatory standards * Manage delivery, coordination & content creation Health insurance

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2.0 - 7.0 years

6 - 9 Lacs

gurugram

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Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

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