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3.0 - 8.0 years

3 - 6 Lacs

chennai

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Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

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2.0 - 5.0 years

8 - 12 Lacs

mumbai

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About IndiGrid IndiGrid [BSE: 540565 | NSE: INDIGRID] is India's first and largest Infrastructure Investment Trust (InvIT) in the power transmission sector. It owns, operates, and manages power transmission networks and renewable energy assets that deliver reliable power throughout India. IndiGrid was established on October 21, 2016, and is registered with SEBI following the InvIT Regulations. Backed by KKR, IndiGrid is Indias first yield platform in the power sector offering investors an attractive cash yield, backed by AAA-rated cash flows from the long-term operating transmission and solar assets. We intend to empower the nation by delivering reliable power to each and every home while also creating value for our investors. This way, we can continue to ensure a positive impact on Indias power connectivity and infrastructure development while delivering superior risk-adjusted returns to our unitholders. As India gears towards embracing green energy, we look forward to enabling ownership of renewable energy assets under IndiGrid, in line with our vision and mission of becoming the most admired yield vehicle in Asia. Our vision is built upon solid fundamentals of transparency, governance & providing superior risk-adjusted returns to unitholders. To achieve this, we have a focused business strategy: Focused business model: We focus on owning power transmission assets with long term contracts, low operating risks and stable cash flows. Focused on the Indian market, where we believe that private participation in the power transmission sector will continue to grow significantly. Growth through acquisitions: Our growth strategy is based on value-accretive acquisitions, focused primarily on acquiring projects which provide long-term, regular and predictable cash flows, demonstrate potential to maintain healthy cashflow profile and the potential for long-term capital growth in accordance with investment objectives. Optimizing capital structure: We intend to maintain a balanced capital structure and consolidated leverage to provide for stable and predictable cashflow, with an active and prudent liability management. We believe we are well positioned to take advantage of the growth potential of Indias power transmission industry given our financial position and the robust regulatory framework for power transmission in India. Our commitment to Diversity, Equity & Inclusion IndiGrid is committed to building a diverse and inclusive workplace. IndiGrid is an equal opportunity employer and does not discriminate based on gender, civil status, family status, sexual orientation, religion, age, disability, race, and others. For more details, visit: www.indigrid.co.in Role Description Role Title Manager L&D Role Summary Grade / Level Compensation Reports to Driving the learning and development planning and executing the plan for IndiGrid Manager / M2 As per market median Lead Talent Stakeholders (Internal & External) Internal functional heads, regional managers, site teams, employees and HRBP External L&D partners, LMS, Content partners, Industry forums Key Role Deliverables Learning Strategy & Implementation Drive planning and implementation of key Learning activities as per annual learning plan. ¢ Align learning plan and activities with the IG Competencies and Learning framework. ¢ Conduct Training needs analysis in a structured format. ¢ Articulate learning objectives with stakeholder priorities and audience needs, etc. ¢ Drive learning adoption through various marketing and communication activities ¢ Ability to understand business technical needs and drive skill development program. Learning Technology ¢ Drive the LMS adoption, engagement and reporting for the organization. ¢ Run monthly digital and offline learning campaigns to drive learning adoption. ¢ Design digital learning journeys across bands, functions and roles. ¢ Plan and implement necessary LMS updates and systems integration. Learning Operations Why IndiGrid HR ¢ Deploy established and innovative methods to evaluate learning effectiveness. ¢ Manage learning vendor relationships and payments process. ¢ Plan and design learning communications and marketing of learning events. ¢ Drive Learning MIS and Reporting with multiple stakeholders and forums A platform to experiment fearlessly and develop into a business leader and not restrict to a single function. A deep respect and focus on your individual well-being, personal space, ideas, and overall growth. We work with an entrepreneurial / start-up mindset, have lean teams with highly capable individuals and are an equal opportunity employer. Travel Required Base Location Occasionally, on requirement basis Mumbai Role Growth Opportunities The role shall grow organically and needs for intervention would be mostly linked to the functional growth journey. We foresee multiple outside acquisitions in the Power Transmission space and diversification into renewables shall bring different challenges. We are spread across geographies and hence understanding demographic differences and creating learning interventions accordingly will be key to success. In our organization, the incumbent will get an opportunity to bring change in the lives of our employees daily and through multiple channels of relevant HR interventions. HR Org Structure HR Head HRBPs + Talent & Learning + HR Ops + TA + Compliance/Employee Relations Manager L&D Roles KPIs Learning NPS score, Learning adoption rate, Learning Plan implementation, LSAT score, Learning Maturity, Learning effectiveness score Essentials Desirable Certifications any relevant certifications in in L&D, assessments, ADDIE, digital learning, etc. PG Diploma/MBA in HR/psychology Technology Advanced expertise on MS Office specifically Excel, LMS e-learning hands on experience / HRMS exposure, AI use Connect with the relevant partners in the learning and development & capibility space Experience L&D experience at a consulting company or 3-4 years of Learning experience with at least 1-2 LMS implementation projects & overall proficient in working on HR systems Manufacturing/Infra experience would be added advantage. Entrepreneurial mindset, problem solving attitude and agility to work on learning design and execution both Behavioural Competencies Result Orientation (Takes calculated risks and proactive actions to deliver significant value to the business) Rating (1-4) 4 Leadership 2 4 3 3 4 (Communicates a compelling vision, often with a sense of a higher purpose or mission) Stakeholder Ecstasy (A trusted advisor in the stakeholders / clients / investors decision-making process) Analytical Decision Making (Evaluates and establishes norms/ processes that enable quick and timely decision making) Impact and Influence (Builds support based on informal influence structures and the organizational culture) Curiosity (Regularly scans for new developments, tuning into a broad range of sources to see what is new) Functional Competencies Strategic (Ability to deliver and program manage HR interventions around learning development, skill building, technical capability development functions. Ability to change manage organisation wide interventions) Rating (1-4) 2 Operational 4 3 (Ability to work on cross functional teams to address a business problem and translate business problems to executable people programs and plans within budgets) People (Ability to partner with leadership across all levels to provide coaching and leadership development activities in managing the business operations) 1- Basic Understanding 2- Intermediate 3- Advanced 4- Expert

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2.0 - 7.0 years

5 - 6 Lacs

chennai

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Leading BPO in CHENNAI Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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3.0 - 5.0 years

6 - 13 Lacs

mumbai, mumbai (all areas)

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KEY DELIVERABLES Learning Management System: Administer all the activities on Learning Management System (LMS) Manage LMS user accounts, permissions Train the trainers on LMS tool Upload, organize, and maintain all digital learning content within the LMS Analyses, updates, and refines existing online content Create and manage learning dashboards Content Development: Preparation & curation of SOPs for each department Managing & updating training content repository Managing the content creation of e-learning modules through external vendor Create byte sized learning modules, preferable video based, for all new topics to trainers & outlet teams (as required) Education and Experience MBA in HR or Masters in Business Psychology Hospitality experience would be an added advantage Fluent in English language Knowledge and Skills Experience on PPT, WORD., EXCEL Experience in using Canva and video making software's (VYOND, Articulate etc.) Flair for content writing & development Excellent written and verbal communication and analytical/logical skills Vendor Management & Interpersonal Skills Presentation Skills Personality, Values and Attitude Active learner Effective communication & proficiency in English Collaboration Creative & solution focused Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resume on sofiyaoasis@gmail.com

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8.0 - 13.0 years

10 - 15 Lacs

noida

Remote

Position Summary As a key player in the Total Quality Management team, you will spearhead initiatives that will ensure uniformity across all training programs and designing appropriate training curriculam to include community policies and other client-customed policies for strategic training initiatives like meeting project deliverables in a timely manner. As a leader, youll also be expected to foster beneficial communication within our training and policy team and with our clients training and policy team. Education and Abilities: Minimum of 5+ years of training and quality experience in the Operations environment. Proven problem-solving and leadership abilities, with the capacity to steer cross- functional teams in a collaborative and fast-paced environment. Creative thinker who is attentive to detail. Inspired and sponsor of critical guidelines and process changes and overall change management. Excellent communication, consulting, influencing and interpersonal skills. Embracing diverse, multicultural global teams. Analytic problem solving and grit mindset focused on delivering results. Naturally empathetic and excel at building long-term relationships. Roles and Responsibilities: Providing a periodic overview of the Training teams performance, including an evaluation of the team based on their KPIs and all relevant training-related metrics. This should include the assessment of all Training Dialogue Road Map (DMR) metrics of all sites. Developing and continuously improving training workflow and strategies across diverse subject areas and data types to help enrich the data annotation capabilities (fluency, coherence, and agreement). Manage and maintain uniformity in all aspects of the training programs including planning, design, development, implementation, delivery and evaluation. Oversee the collaboration within the training team in identifying appropriate training curricula that will ensure accomplishment of project deliverables. This includes accurate and timely data collection by the trainers and the proper execution of the training curricula. Conducting root cause analysis to validate new-hire performance during the onboarding stage. Identify knowledge gaps in the mid and low quartiles to effectively devise a targeted training technique and recommend improvements for training materials and policies.

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5.0 - 10.0 years

7 - 17 Lacs

noida

Remote

Position Summary As a key player in the Total Quality Management team, you will spearhead initiatives that will ensure uniformity across all training programs and designing appropriate training curricula to include community policies and other client-customed policies for strategic training initiatives like meeting project deliverables in a timely manner. As a leader, youll also be expected to foster beneficial communication within our training and policy team and with our clients training and policy team. Education and Abilities: Degree in PhD Linguistics. Excellent English writing skills. Excellent verbal and written communication. Strong understanding of grammar, syntax, and semantics. Minimum of 5+ years of training and quality experience in the Operations environment. Proven problem-solving and leadership abilities, with the capacity to steer cross- functional teams in a collaborative and fast-paced environment. Creative thinker who is attentive to detail. Inspired and sponsor of critical guidelines and process changes and overall change management. Excellent communication, consulting, influencing and interpersonal skills. Embracing diverse, multicultural global teams. Analytic problem solving and grit mindset focused on delivering results. Naturally empathetic and excel at building long-term relationships. Roles and Responsibilities: Providing a periodic overview of the Training teams performance, including an evaluation of the team based on their KPIs and all relevant training-related metrics. This should include the assessment of all Training Dialogue Road Map (DMR) metrics of all sites. Developing and continuously improving training workflow and strategies across diverse subject areas and data types to help enrich the data annotation capabilities (fluency, coherence, and agreement). Manage and maintain uniformity in all aspects of the training programs including planning, design, development, implementation, delivery and evaluation. Oversee the collaboration within the training team in identifying appropriate training curricula that will ensure accomplishment of project deliverables. This includes accurate and timely data collection by the trainers and the proper execution of the training curricula. Conducting root cause analysis to validate new-hire performance during the onboarding stage. Identify knowledge gaps in the mid and low quartiles to effectively devise a targeted training technique and recommend improvements for training materials and policies.

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1.0 - 5.0 years

4 - 8 Lacs

mumbai

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About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

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1.0 - 4.0 years

2 - 4 Lacs

ahmedabad

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Aquachem Industries Private Limited is looking for Training Executive to join our dynamic team and embark on a rewarding career journey Training Needs Analysis: Identify the training and development needs of employees and teams through assessments, surveys, and consultation with managers and HR departments Training Program Design: Develop comprehensive training programs and initiatives that align with organizational objectives and address identified skill gaps Training Material Development: Create engaging training materials, including presentations, e-learning modules, videos, and other resources, to support effective learning and development Training Delivery: Conduct training sessions, workshops, and seminars using various methods such as classroom training, online platforms, and blended learning approaches Performance Evaluation: Assess the effectiveness of training programs through evaluation methods such as surveys, feedback analysis, and post-training assessments to measure the impact on individual and team performance Training Administration: Manage logistics, scheduling, and coordination of training programs, including venue bookings, participant registrations, and communication with stakeholders Vendor Management: Collaborate with external training providers, consultants, and subject matter experts to leverage their expertise and resources in delivering specialized training programs Learning Management Systems (LMS): Utilize learning management systems or other digital platforms to organize and deliver training content efficiently, track employee progress, and generate reports on training outcomes Continuous Improvement: Stay updated with industry trends, emerging training methods, and technologies to enhance the effectiveness and efficiency of training programs Stakeholder Collaboration: Work closely with HR, department heads, and managers to align training initiatives with employee development plans, succession planning, and talent management strategies

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5.0 - 8.0 years

15 - 18 Lacs

gurugram

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Role & responsibilities Needs Assessment: Liaising with managers to identify skill gaps and determine training needs for specific employees or departments. Program Design & Development: Creating comprehensive training programs, curricula, and materials (like handouts, presentations, and videos) to address identified needs. Training Delivery: Conducting workshops, seminars, individual coaching sessions, and other training formats, including in-person, virtual, and online learning. Content Creation: Developing and preparing all necessary training content, such as module summaries, presentations, and multimedia resources. Onboarding & Mentoring: Assisting in the onboarding process for new hires and providing ongoing support and mentorship to new and existing employees. Budget Management: Planning, managing, and overseeing the budgets allocated for training programs. Performance Evaluation: Conducting assessments to measure the effectiveness of training programs and employee progress, making recommendations for improvement. Collaboration: Partnering with management and other stakeholders to ensure training aligns with business objectives and drives productivity.

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1.0 - 5.0 years

4 - 8 Lacs

mumbai

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About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

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3.0 - 7.0 years

4 - 7 Lacs

noida

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Job Title: L&D Specialist Experience: 4-5 Years in Core L&D & HR Education: MBA in HR / Organizational Psychology CTC Range: Negotiable Location: Noida Corporate Office Reporting To: L&D Head Job Purpose: The L&D Specialist will be responsible for designing, implementing, and facilitating learning & development programs to enhance employee skills, performance, and organizational growth. The role involves training delivery, facilitation, content development, and LMS management while aligning L&D initiatives with business goals. Key Responsibilities: 1. Training Delivery & Facilitation Conduct engaging instructor-led training (ILT), virtual training, and workshops for employees at all levels. Facilitate leadership development programs, behavioral training, and technical upskilling sessions. Use interactive methodologies (role-plays, case studies, gamification) to ensure effective learning. 2. Learning Needs Analysis & Program Design Identify skill gaps through TNA (Training Needs Analysis) and stakeholder discussions. Design, deploy, and manage customized L&D programs (eLearning, blended learning, microlearning). Develop training content, manuals, and digital learning resources. 3. Learning Program Management Oversee the end-to-end lifecycle of L&D programs , from needs assessment to execution and evaluation. Coordinate with cross-functional teams (HR, business units) to ensure program alignment with organizational goals. Manage budgets, timelines, and resources for L&D initiatives. Monitor program effectiveness and iterate based on feedback and metrics. 4. LMS & Learning Technology Administer the Learning Management System (LMS) , track participation, and generate reports. 5. Employee Development & Engagement Drive leadership development, onboarding programs, and career pathing initiatives . 6. Metrics & ROI Evaluation Measure training effectiveness via Kirkpatricks model (feedback, knowledge checks, behavioral change). Skills & Competencies: Strong facilitation and public speaking skills. Expertise in instructional design and adult learning principles. Proficiency in LMS, eLearning tools, and MS Office . Analytical mindset with ability to align L&D with business outcomes. Preferred Qualifications: Certification in Train the Trainer (TTT)

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0.0 - 2.0 years

0 Lacs

bengaluru

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Rapyder Cloud Solutions is looking for PMO Analyst Trainee. to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

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4.0 - 9.0 years

5 - 14 Lacs

hyderabad

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PRINCIPLE PURPOSE OF JOB To ensure frontline agents are effectively onboard and continuously upskilled, empowering them to comply with client and organizational standards while delivering high-quality service. The ideal candidate will possess a strong background in training program development and delivery, team leadership, and instructional design. This role requires a highly organized individual who is passionate about learning, has excellent communication skills, and can foster a high-performance training culture aligned with organizational goals. JOB ROLES & RESPONSIBILITIES Design training programs (elearning modules, workshops, manuals) centered on key processes. Deliver live training sessionsensuring clarity, engagement, and knowledge retention. Develop assessments and feedback mechanisms to gauge comprehension and effectiveness. Continuously update materials based on changes, feedback, and evolving best practices. Partner with SMEs and stakeholders to customize training to varied team needs. Collect and analyze training metrics to identify areas for course improvement. Conduct engaging classroom training sessions for new hires employees. Ensure seamless execution of the Classroom Training (CRT) program and On-The-Job Training (OJT), monitoring learner progress. Facilitate Train-the-Trainer (TTT) sessions and provide coaching and feedback to trainers to continuously improve performance. Creating modules as per the SLA and business requirements. Documenting the performance of the trainees and sending it for evaluation to be required stakeholders. Establish and monitor KPIs to measure training effectiveness, employee development, and knowledge retention. Facilitate New User Onboarding ensuring proper access to tools (Manage the setup for new users, including tool access requests, role assignment, alignment with business units, client coordination, and people alignment). Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning. May support Instructional Design team in designing and developing training materials for various instructional delivery. Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys. Lead onboarding sessions for new joiners and continuous learning modules for existing employees. ATTRIBUTES AND BEHAVIORS: Excellent communication and interpersonal skills, ability to clearly articulate ideas and inspire teams. Outstanding presentation and facilitation skills, confident, engaging, and persuasive speaker. Strong project management skills, ability to manage multiple initiatives, deadlines, and priorities. Instructional design knowledge. Analytical mindset, ability to interpret training data and adjust strategies for effectiveness. Proficiency in MS Office, digital content creation tools. Ability to build strong relationships with stakeholders and influence decision-making. Flexible, proactive, and solution-oriented mindset. Understanding of adult learning principles and behavioral training techniques. Exhibits behaviors consistent with Cotiviti Values. RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS: Bachelor’s degree in education, Healthcare, Human Resources, or a related field. Minimum 2+ years of experience in training, including at least 2 years in a leadership role. Strong experience in creating structured, engaging, and outcome-based training content. SKILLS & COMPETENCIES: Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal. Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads. Ability to work well independently and maintain focus on a topic for prolonged periods of time. Comfort in working with team members that are remote and located in the US, India or other geographies. Certifications such as Train the Trainer (TTT), Instructional Design, or Learning & Development certifications are preferred Hands-on experience in Instructional Design, including developing training modules, storyboards, and assessments Experience with tools like Articulate Storyline, Adobe Captivate, or similar content creation software Exposure to virtual training delivery platforms (Zoom, Microsoft Teams, WebEx, etc.) JOB DEMANDS Occasional requirement to travel (primarily related to training) within India and the US. Candidate should be ready to work in different shifts, including night shift. KEY CONSTITUENTS Works with all Cotiviti business teams.

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1.0 - 6.0 years

3 - 7 Lacs

kolkata, pune, bengaluru

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Only For Bangalore | Process Trainer| International BPO Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Only International Process in PT Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE INTERNATIONAL US VOICE PT EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6.5 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs Role & responsibilities Preferred candidate profile

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2.0 - 7.0 years

5 - 7 Lacs

hyderabad

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Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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2.0 - 7.0 years

5 - 7 Lacs

bengaluru

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Leading BPO in Bangalore Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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2.0 - 7.0 years

7 - 10 Lacs

gurugram

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Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 10.5LPA 5 Days Working Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

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2.0 - 7.0 years

6 - 10 Lacs

gurugram

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Leading BPO in Gurgaon Hiring for Process Trainer//Sr Process Trainer International BFSI Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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5.0 - 7.0 years

6 - 7 Lacs

bengaluru

Work from Office

MNC Company Location : Wonderla Bangalore Working Days: Monday to Friday Role & responsibilities Key Responsibilities: Training Program Development and Delivery: Collaborate with the Global Training Manager to localize and implement central training programs for the region. Develop and deliver region-specific training to address local needs, including both technical and behavioural sessions, in-person and virtual. Stakeholder Collaboration: Work with regional operations, HR, and brand partners to ensure training meets business needs and brand expectations. Trainer Development: Identify and coach a network of site-based trainers to maintain high training standards. Data Management and Reporting: Track, analyse, and report training outcomes, updating training records to support decision-making and compliance. Logistics and Budget Management: Coordinate training logistics with Operations, manage the training budget, and monitor expenditures to ensure cost efficiency. Brand Partnership: Liaise with brand partners to ensure training content aligns with their standards and continuously refine programs to meet industry trends. Key Skills and Requirements: Education: Bachelors/masters in training & development, HR, Marketing, Hospitality, Psychology, or related field. Experience: 5+ years in training and development, preferably within a multinational retail, guest services, or hospitality environment. Skills: Strong communication, project management, and data analysis skills. Proficiency in designing classroom and e-learning programs. Knowledge of photography, tourism, or the imaging industry is a plus. Proficiency in Excel, Office suite, PowerPoint, Canva, Microsoft Forms, Google Forms Other Requirements: Willingness to travel across different sities in India Contact Details: Nita Nalawade Interested candidates send resume on nitanalawadeoasis@gmail.com

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5.0 - 10.0 years

6 - 8 Lacs

mumbai suburban

Work from Office

Product Trainer Mumbai, Quality and Training ABOUT US TimesPro strives to embody the values of Education 4.0: Learner-centric, industry-relevant, role-specific, and technology-enabled, with a goal of making learning accessible for anyone who seeks to grow. TimesPro aims to fulfil aspirations of by making excellence accessible through learner-centric innovations and global collaborations.Established in 2013, we are the award-winning H. EdTech initiative of the Times Of India Group, catering to the learning needs of Indians with aspirations of career growth. We offer a variety of created and curated learning programmes across a range of categories, industries, and age groups. They include employment-oriented Early Career courses across BFSI, e-Commerce, and technology sectors; Executive Education for working professionals in collaboration with premier national and global educational institutions; and Enterprise Solutions for learning and development interventions at the organisational level. Visit us at https://www.timespro.com JOB DESCRIPTION To train New Joiners/Existing employees of the company. Conduct orientation/induction training. ¢ Conducting Soft Skills & Sales Cycle Training based on consultative selling model. ¢ Refresher training, soft skills training, sales training, product training &process training. ¢ Conduct audits to identify training needs. ¢ Assessing existing Scripts and process notes and keep it updated on timely basis. ¢ Scheduling regular refreshers for teams on frequent process changes. ¢ Should identify ways through which efficiencies can be built in improving Sales. ¢ Conducting skills gap analysis to identify areas of improvement. ¢ Coordinate individual and team performance review sessions to discuss strengths and weaknesses. ¢ Report on impact of training programs ¢ Would prefer candidates who speak Hindi, English and any other Indian languages. ¢ Conduct periodic training need analysis. ¢ Understand business model and devise the training plan accordingly. EXPERTISE AND QUALIFICATIONS External Skills and Expertise ¢ Bachelor's degree in a relevant field (e.g., Education, Business, Marketing) or equivalent 5 years of practical experience. ¢ Proven experience in training and enablement roles, preferably in the EdTech or education industry. ¢ Strong understanding of Higher Education programs and the ability to articulate their value to prospective customers. ¢ Familiarity with sales methodologies and techniques, especially in a consultative sales environment. ¢ Excellent communication and presentation skills, with the ability to adapt training content for different learning styles and audiences. ¢ Proficiency in using training tools, learning management systems (LMS), and multimedia resources to create engaging training materials. ¢ Strong organizational skills to manage training schedules, track training effectiveness, and provide timely feedback to sales team members.

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2.0 - 7.0 years

6 - 9 Lacs

gurugram

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Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience - VOICE only Shift- US

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5.0 - 9.0 years

4 - 7 Lacs

bengaluru

Work from Office

We are currently hiring for Regional Training Manger Location : Bangalore Min Experience : 6yrs Preferred Candidates from Retail/Restaurant Industry Job description Content Development: Design and develop training materials and content based on operational requirements, ensuring they are up-to-date and aligned with company standards. Employee Induction: Ensure all new joiners attend induction programs and are familiar with company policies, procedures, and operations from day one. Learning Management System (LMS): Manage the LMS platform, allocate relevant courses, track progress, and ensure timely completion of training programs. Training Tracking & Completion: Monitor training progress across all regions and departments, ensuring all training is completed within the stipulated timeframes. Coordination with Regional Teams: Collaborate with regional teams to ensure the completion of monthly training programs and address any regional-specific needs. Dashboard Management: Prepare weekly reports and dashboards, summarizing training completion and performance metrics, and share them with the operations team. Promotion Interviews: Work with the operations team to conduct interviews for internal promotions, ensuring candidates meet the required skill and training criteria. Corporate Coordination & Reporting: Liaise with the corporate team to provide necessary reports and updates regarding training status and performance metrics. Management Trainee Program: Oversee the Management Trainee program, ensuring their classroom training is completed on time, and their performance is tracked and reported to the operations team. Track the performance of Management Trainees, providing feedback to the operations team for further action and development. Operations-Driven Training: Conduct training sessions as per operational team needs, ensuring alignment with SOPs and operational standards. SOC Training: Ensure 100% SOC training completion for all outlet teams, contributing to OPS excellence across locations. Training Needs Identification (TNI): Conduct Training Needs Identification (TNI) and plan training sessions based on the operational gaps and team requirements. New Store Opening (NSO) Training: Oversee and conduct training for New Store Openings (NSOs), ensuring all employees are trained on SOPs and ready for operations. Will need to travel to all stores for induction and track the assessment.

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1.0 - 5.0 years

3 - 7 Lacs

kolkata, bengaluru

Work from Office

Only For Bangalore / Kolkata | Process Trainer | International BPO Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of Process Trainer With International BPO On Papers (Mandate) Only International Process in Process Trainer Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE / KOLKATA INTERNATIONAL US VOICE Process Trainer EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6.5 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs

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3.0 - 8.0 years

0 - 0 Lacs

hyderabad

On-site

Dear Candidates, Hiring for Trainer for Corporate Pre School at Madhapur CTC Up to 55K Interested candidates please call Hr on 7569202992 Key Responsibilities: Develop training calendar for the region to ensure periodic training sessions, in coordination with HR and Operations team. Conduct training sessions (both in-person and virtual) for new and existing caregivers. Collect detailed data before training session, in addition to data collected by HR team. Train caregivers on early childhood development, basic health and hygiene practices, emergency handling, child safety, and daily routine structuring based on given training modules. Use practical demonstrations, role plays, and assessments to ensure understanding and retention. Collaborate with the team to regularly update training modules and incorporate feedback from field operations. Track caregiver performance and provide refresher training based on periodic evaluations or incidents Maintain training records, attendance, and feedback documentation. Serve as a mentor and guide to caregivers, offering support and coaching as required. Ensure alignment of training practices with core values and quality standards. Ensure trainings for the region Required Skills & Experience: Preferably Graduate in Early Childhood Education / Psychology / Nursing / Social Work or a related field. Minimum 2 years of experience in training, teaching, or caregiving (experience with home-based childcare programs is a plus). Strong understanding of child development milestones and caregiving best practices. Excellent communication, interpersonal, and facilitation skills. Fluency in English and a regional language (as per location) is preferred. Ability to travel locally for on-site training as required. Key Competencies: Empathy and Patience Clarity in Communication Leadership & Influence Detail-Oriented Ability to Engage Adult Learners Cultural Sensitivity and Adaptability Interested candidate kindly send your updated cv in HR Globe Recruitment service or can call on 7569202992 Sana Khan Thanks and Regards Sana Khan HrHead HRGlobe Recruitment service hr@hgrs.in

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2.0 - 7.0 years

4 - 5 Lacs

bengaluru

Work from Office

We are urgently looking for L&D Specialist . Salary : 5-6 Lacs Approx PA Job Description: Learning and Development Specialist - (Contract, Full-Time) Position Title: Learning and Development Specialist Division: Medical Technology - Ophthalmology Location: Bengaluru, India (Head Office) Reporting To: Head of Learning & Development Type: Contract, Full-Time Key Responsibilities 1. Training Program Development and Delivery Assist in delivering training modules for technical, soft skills, and leadership development tailored to the needs of the Ophthalmology division. Support e-learning content, workshops, and blended learning solutions. Coordinate with subject matter experts (SMEs) to ensure training content is accurate, relevant, and aligned with business objectives. 2. Learning Needs Analysis Collaborate with department heads and managers to identify skill gaps and training needs across teams. Support the implementation of learning needs assessments and feedback mechanisms. 3. Training Coordination and Logistics Organize and manage training schedules, venues, materials, and participant communications. Ensure smooth execution of training sessions, including virtual and in-person formats. 4. Learning Metrics and Reporting Track and analyze training attendance, completion rates, and effectiveness using key performance indicators (KPIs). Prepare reports and dashboards to present insights to the Head of L&D and other stakeholders. 5. Stakeholder Collaboration Work closely with internal teams, external vendors, and trainers to ensure high-quality delivery of learning initiatives. Act as a point of contact for employees seeking guidance on learning opportunities. 6. Continuous Improvement Stay updated on the latest trends and best practices in learning and development, especially in the medical technology and healthcare sectors. Provide recommendations for enhancing the L&D strategy and processes. Qualifications and Skills Educational Background Bachelors degree in Human Resources, Organizational Development, Psychology, or a related field. A certification in Learning & Development, Instructional Design, or related areas is a plus. Experience 1–2 years of experience in learning and development, training coordination, or a related HR function. Exposure to the medical technology or healthcare industry is advantageous. Technical Skills Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with Learning Management Systems (LMS) and e-learning tools is preferred. Soft Skills Strong organizational and project management skills. Excellent communication and interpersonal abilities. Analytical mindset with a focus on data-driven decision-making. Ability to work collaboratively in a fast-paced, dynamic environment. If interested Please share Cv with below details to nandini.belhekar@adecco.com . Please call back to 6366840271 Qualification - Present location - Experience in Learning and Developments- Present Salary - Expected Salary - Notice period - Ready to work on Adecco Payroll -

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