332 Training Analysis Jobs - Page 13

The Trainer would be responsible for process and soft skills training to new hires and existing agents. The role involves facilitating engaging sessions, monitoring trainee performance, certifications, conducting TNIs, and supporting floor readiness.

Greetings from Zensar Technologies, Pune!!! We are hiring for Learning and Development (Technical Learning ) role. What's this role about? Learning and Development (Technical Learning ) will play a crucial role in ensuring the smooth and efficient execution of training programs. This position requires a strong commitment to customer service, excellent communication skills, and a problem-solving mindset. Handled Training management Enhanced employee skills through upskilling and cross-skilling initiatives Program management of learning initiatives Stakeholder management, Learning and development strategy and implementation Strategic implementation of L&D programs Capability development for a future-ready workforce Required Skills and Qualifications: Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other relevant software. Experience with Learning Management Systems (LMS). Problem-solving and adaptability. Customer centric mindset. Post Graduate in Management, engineering background will be a added advantage

We're Hiring: Full-Time Trainers from Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Manasik@itm.edu at 85919 98175 Lets build something great together!

Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

Deliver Effective Soft Skills training programs, as per the modules Coach & counsel participants Motivate participants to implement the learnings after the training Suggest improvements in the training modules Doccumentation of training delivered Required Candidate profile Min 1 yr experience in delivering soft skill training programs Excellent English Verbal Communication & presentation skills Friendly approach to trainees Continuous learning attitude Willing to travel Perks and benefits Salary + Perks + Benefits

Purpose: To design, implement, monitor, and continuously improve Learning & Development initiatives that enhance employee technical capabilities, behavioral competencies, and leadership skills in alignment with the construction companys operational, safety, and compliance needs. The role includes developing and maintaining Skill & Competency Matrices, conducting assessments, and ensuring measurable training ROI through pre- and post-training evaluations Responsibility & Accountability Training Need Identification (TNI) & Planning Conduct Training Needs Analysis (TNA) annually and quarterly at corporate, project, and department levels. Map skill gaps against project requirements, client specifications, and statutory training mandates (e.g., BOCW, EHS). Engage with Project Managers, Functional Heads, and Safety Officers to identify critical skill shortages in site execution, safety, quality, and project controls. B. Skill Matrix & Competency Matrix Development Develop and maintain Role-Based Skill Matrices for engineers, supervisors, foremen, technicians, and site staff. Prepare Competency Matrices covering technical, behavioral, safety, and managerial competencies. Link matrices to career progression plans and promotions. C. Learning Program Design & Delivery Design training calendars (technical, behavioral, statutory, and leadership) aligned with business objectives. Coordinate with internal SMEs and external trainers for program delivery. Implement blended learning models classroom, on-site, e-learning, toolbox talks, and simulation training. Customize technical modules for construction domain D. Assessments & Evaluation Conduct Pre-Training Assessments to establish baseline knowledge/skills. Implement Post-Training Assessments to measure learning gain and skill improvement. Use practical demonstrations and on-site evaluations for skill-based programs. Track Kirkpatricks 4 Levels of Training Evaluation (Reaction, Learning, Behavior, Results) E. Training Effectiveness & ROI Use training scorecards to measure training hours, cost per employee, skill improvement %, and productivity gains. Present quarterly L&D MIS reports to management, highlighting ROI and recommendations.

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Develop and maintain a comprehensive training calendar, aligning it with organizational goals and strategies. Design and deliver behavioral, process, product, and soft skills trainings for various stakeholders across the organization. Collaborate with subject matter experts to create engaging learning materials (content development) and assessments (evaluation). Analyze training needs through TNA/TNI processes to identify gaps in employee knowledge/skills. Desired Candidate Profile 5-10 years of experience in Training & Development function in BPO industry. Strong understanding of Training Management principles, including program management, budgeting, reporting, etc. Excellent communication skills for effective collaboration with stakeholders at all levels. Ability to design/deliver complex training programs using various methodologies (e.g., classroom sessions, e-learning modules). Proficiency in creating engaging content (text-based/video-based) for diverse audiences.

• Develop and deliver comprehensive training programs for Quick commerce retail staff on product/process and customer service. • Train store teams on standard operating procedures (SOPs), inventory control, and loss prevention. • Support the launch of new stores by providing pre-opening training and operational readiness support. • Stay updated with the latest retail trends, tools, and customer experience strategies, and incorporate them into training modules. • Evaluate training effectiveness through assessments, feedback, store performance metrics, and audits. • Collaborate with stakeholder to identify training needs and build development plans and execute it. • Time to time checking and providing feedback to update the training content.

Job description Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should have experience in International Process Should be flexible to work in Night Shifts. Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna

Designation -Process trainer for domestic process. Job Description Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing the training budget. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requirements: Minimum 1 year as a Process Trainer in customer service industry / Domestic BPO Minimum 3 years of overall experience in BPO Industry Experience with E-commerce account will be added advantage 6 days working (1 day rotational off) Graduate from a recognised UGC university Candidates should be fluent in English & Hindi communications Candidate should have good presentation skills. Kindly share the resume at Shriti.rani@startek.com Sangana.bala@startek.com Location 1: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Location 2: Nos, 70, sringar, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

We are seeking a motivated and detail-oriented Learning & Development (L&D) Executive to support the design, coordination, and delivery of training programs across the organization. This entry-level role is ideal for someone with a keen interest in employee development and basic experience in L&D or HR. Youll work closely with the L&D team to enhance employee performance, engagement, and growth through learning initiatives. Key Responsibilities: Support the coordination and logistics of training sessions (e.g., booking rooms, sending invites, tracking attendance). Assist in developing learning materials such as presentations, guides, and e-learning content. Maintain and update training records, learning management systems (LMS), and feedback reports. Help gather training needs through surveys, interviews, or feedback. Monitor and compile training evaluations and share insights with the team. Provide administrative support for L&D projects and initiatives. Assist in onboarding and orientation programs for new employees. Stay updated with L&D trends and suggest new ideas to enhance learning experiences. Ms. Farjana Shajahan - farjanas@billedright.com- 8148794767 If you are interested in the job, kindly send your resume to the above-mentioned email. Billed Right does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits. You can apply for other job opportunities at the below link https://billedright.zohorecruit.in/jobs/Careers

Leading BPO in Gurgaon & Kolkata Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Role & responsibilitie The L&D Manager will be responsible for designing, implementing, and managing end-to-end learning and development initiatives across all HFCL business verticals. The ideal candidate should bring a strategic mindset, strong facilitation skills, and hands-on experience in rolling out technical, functional, and leadership training programs for engineering and project-oriented environments. Key Responsibilities: Develop and drive a comprehensive L&D strategy aligned with the business needs of diverse units including: Defence & Strategic Communication WiFi and 5G R&D Telecom Project Delivery Railways & Metro Infrastructure EPC (Engineering, Procurement & Construction) Optical Fibre & Optical Fibre Cable Manufacturing Units Collaborate with Business Unit Heads to identify skill gaps and training needs across technical, behavioral, and leadership competencies. Design annual training calendars , learning paths, certification programs, and onboarding modules tailored to each vertical. Implement modern digital learning platforms , e-learning, and blended learning models to support scalable L&D solutions. Coordinate with internal/external SMEs, technical trainers, and external vendors to deliver customized programs. Evaluate training effectiveness using Kirkpatricks model or equivalent methods and continuously refine learning content. Lead initiatives for leadership development, succession planning , and high-potential talent programs . Manage L&D budgets, training MIS, dashboards, and audit requirements in alignment with QMS and HR policies. Desired Profile: 8–12 years of experience in Learning & Development roles; preferably in manufacturing, telecom, EPC, or R&D-driven organizations. Proven experience in managing training across multiple business units and technical domains. Strong stakeholder management, facilitation, and instructional design skills. Familiarity with LMS systems , digital learning tools, and capability development frameworks. Exposure to functions like R&D, Engineering Projects, Manufacturing, and Field Operations is highly desirable. Excellent communication, collaboration, and program management abilities. Educational Qualifications: Bachelor’s Degree in Engineering / Technology / HR Master’s Degree / MBA in HR or relevant field preferred Certifications in Instructional Design, TTT, Coaching, or related L&D frameworks will be an added advantage s Preferred candidate profile

Roles and Responsibilities Design and Delivery of Training programs for our Sales team and follow up of development goals to ensure that actual transformation happens. Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills. On job training/Induction training at regular intervals. Conduct Training need and analysis and prepare training calendar for the entire team. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainers must be capable of counseling and coaching and improve. performance our sales/presales personnel. Collaborating with management/Director HR to evaluate the companys training requirements Desired Candidate Profile Graduate with 5-12 years of experience in Sales training. Strong knowledge of residential sales, property sales, real estate marketing, insurance, finance & banking concepts. Excellent communication skills for effective client interaction and negotiation. Expert in PPT. Ability to work independently with minimal supervision while meeting targets. Location :- Chennai Qualification:- Graduation Mandatory Note:-Immediate joiners preferred Interested candidates email your resume to Vinoth J HR G Square Email : vinoth@gsquarehousing.com

Team Lead Process- Trainer- International Voice only Medical billing Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)- US

Sterile Operations Trainer Grade: G9 Designation: Senior Manager Location: Halol 1 Job Description: Education: B. Pharm / M. Pharm Overall responsibility of Aseptic Training Academy (ATA), Baska To plan, develop, and execute training at Aseptic Training Academy (ATA) - Sterile Operations for Sun Global Operations (SGO) Training. Creation of simplified training modules for technicians, scheduling and execution of training Creation of training evaluation and/or feedback systems Course creation according to levels (Level 1 - Technicians, Level 2 - Supervisors and above, Level 3 - Managers and above) pertaining to sterile operations Planning, scheduling & execution of technical training program relevant to sterile operations for new recruits/for existing employee by self/internal or external facility Identification of Certified trainer at various locations (sterile operations) based on additional training need of respective location Coordination with location head and Subject Matter Expert (SME) for conducting the additional training program according to training calendar on monthly basis pertaining to sterile operations To prepare and submit SGO training score card for sterile operations on monthly basis after plant review to Corporate Quality Policy and Training department (CQPT) To maintain the training records of training Periodical review of technical courses along with business units for site specific course and the head of course for suitable course content / design and pedagogy up gradation To coordinate in technical course scheduling and publishing of calendars and facilitate visiting faculty/guest faculty in course delivery Any other work assigned by superiors from time to time

URGENT OPENING FOR DEPUTY MANAGER - L&D TOTAL EXP - 3-6 yrs (BFSI) Age - within 28-35 yrs, Local Candidate Preferred To lead workforce capability development Knowledge of L&D organizational plans Conduct all L & D programs as per the calendar

Delivering Sessions on:Leadership skills, Attitude -By Story building example Johari window and SWOT Analysis, Communication skills, Motivation, Interviewing skills, Emotional Intelligence,Transactional analysis, Core Personality Development Training

Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Key skills and knowledge- Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multitask, prioritize, and meet timelines of deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Qualification : Graduate

Role & responsibilities A L earning and Development (L&D) Executive is a strategic leadership role focused on designing and implementing learning solutions to enhance employee skills and organizational performance. They play a key role in aligning learning initiatives with business goals, fostering a culture of continuous development, and ensuring employees are equipped to meet current and future needs. Key Responsibilities of an L&D Executive: Strategic Planning: Developing and executing a comprehensive learning strategy aligned with the organization's overall goals and objectives. Needs Analysis: Identifying learning needs across the organization through assessments and analysis to determine required skills and knowledge gaps. Program Design and Delivery: Creating and implementing various learning programs, including e-learning, workshops, and on-the-job training, to address identified needs. Training Evaluation: Measuring the effectiveness of learning initiatives and making adjustments to optimize results and ensure a positive return on investment. Training Coordination : Collaborating with external vendors and consultants to deliver specialized training programs. Change Management: Supporting organizational changes through targeted learning interventions. Key Skills for an L&D Executive: Strategic Thinking: Ability to align learning initiatives with business goals and anticipate future needs. Communication and Interpersonal Skills: Effectively communicating with various stakeholders, including senior management, employees, and external partners. Adult Learning Principles: Understanding how adults learn best and designing training programs that are effective and engaging. Data Analysis: Utilizing data to track progress, measure outcomes, and make informed decisions. Preferred candidate profile Minimum Experience required 3 to5 years and experience in pharma would be an added advantage Qualifications MBA in HR Candidates can send their resumes to HR -Ranna Bhatt at talentpool@milanlabs.com and 8828829932 8828829932

Role & responsibilities A L earning and Development (L&D) Executive is a strategic leadership role focused on designing and implementing learning solutions to enhance employee skills and organizational performance. They play a key role in aligning learning initiatives with business goals, fostering a culture of continuous development, and ensuring employees are equipped to meet current and future needs. Key Responsibilities of an L&D Executive: Strategic Planning: Developing and executing a comprehensive learning strategy aligned with the organization's overall goals and objectives. Needs Analysis: Identifying learning needs across the organization through assessments and analysis to determine required skills and knowledge gaps. Program Design and Delivery: Creating and implementing various learning programs, including e-learning, workshops, and on-the-job training, to address identified needs. Training Evaluation: Measuring the effectiveness of learning initiatives and making adjustments to optimize results and ensure a positive return on investment. Training Coordination : Collaborating with external vendors and consultants to deliver specialized training programs. Change Management: Supporting organizational changes through targeted learning interventions. Key Skills for an L&D Executive: Strategic Thinking: Ability to align learning initiatives with business goals and anticipate future needs. Communication and Interpersonal Skills: Effectively communicating with various stakeholders, including senior management, employees, and external partners. Adult Learning Principles: Understanding how adults learn best and designing training programs that are effective and engaging. Data Analysis: Utilizing data to track progress, measure outcomes, and make informed decisions. Preferred candidate profile Minimum Experience required 3 to5 years and experience in pharma would be an added advantage Qualifications MBA in HR Candidates can send their resumes to HR -Ranna Bhatt at talentpool@milanlabs.com and 8828829932 8828829932

Shift: Multiple timzones, no graveyard shift Qualification: Bachelors in any disclipine Experience: 48 months of any experience in the BPO segment. 24 months minimum in teaching/training English as a foreign language. Experience Breakup: Education Industry / Teaching English as a foreign language. Essential Hiring Skills: CEFR C1, Highly proficient verbal communication in English, Excellent Inter-personal skills, Excellent Stakeholder Management Skills, Excellent Project Management Skills, Excellent, MS Excel and Powerpoint Skills, Excellent Facilitation Skills, Excellent Negotiation Skills, Conflict Management Skills, Ability to Lead Independanly (IC) Responsibilities: Training, coaching, and mentoring of associates in need of comms. Skills improvement. - Planning, design, and delivery of Training sessions, including Ad Hoc Training, for both new and existing team members. - Monitor and review the progress of trainees through questionnaires and discussions with managers and ensure corrective action when needed. - Ensure Training Quality through Service Level and Training evaluations/assessments. - Communicate with diverse audiences (e.g., employees, management, other sites, etc.) to provide information and clarification regarding training programs, actions, policies, procedures and best practices. - Conduct ongoing and thorough analysis of organizational, departmental, and individual training needs. - Ensure that training solutions are designed in a logical, structured, and clear manner, reflective of learning objectives and suited to a variety of learning styles. - Manage participation during training delivery to ensure maximum contribution - test for understanding, observe behaviour and alter delivery method if necessary. - Keep self-updated on Learning & Development best Practices from the Industry. - Must be willing to learn the process with a desire to coordinate with cross functions and drive results. Mandatory Skills: Content Management. Experience: 5-8 Years.

Process- Trainer- International Voice only Medical billing Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

Leading BPO in Kolkata Hiring for Process Training Manager International Voice Process Travel Experience is Preferred Must be working as Training Manager on papers for at least 1 year in BPO or tenured Deputy Manager Training in International BPO(Customer service) Experience in International Voice Process is Mandatory CTC UPTO 17LPA based on Last CTC & Experience Candidates willing to relocate can also apply Shifts 24*7 Interested candidates can mail cv at simmi@hiresquad.in or call at 8467054123 Roles & Responsibilities • Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers • Draw an overall or individualized training and development plan that addresses needs and expectations • Conduct effective induction and orientation sessions • Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them • Develop/ enhance the current training methodologies/ framework • Resolve any process related opportunities and tailor training programs as necessary • Maintain a keen understanding of training trends, developments and best practices • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc) • Schedule training sessions, organizes information cascade and other interventions for team • Review existing training materials and manuals to determine appropriateness and relevance and update accordingly • Work with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments Interested candidates can mail cv at simmi@hiresquad.in or call at 8467054123