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Process Trainer (International BPO) Atidiv

2.0 - 7.0 years

4 - 7 Lacs

pune

Hybrid

Role & responsibilities Ensure successful execution of training needs. Measure program training effectiveness. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Preferred candidate profile Acclimate new hires to the business and conduct training and upskill sessions Schedule training in coordination with training TL, HR, Operations Managers & quality team and ensure completeness within the deadline Direct structured learning experiences and monitor their quality results Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior Ident...

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