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3.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti
Posted 5 days ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad, Mysuru, Delhi / NCR
Work from Office
Account Manager JD: Effectively manage client escalations and provide appropriate solutions Ensure renewals of all schools assigned to the respective TA's& TM's Follow up with schools for in-time payment collections Drive parent awareness on Kreedo curriculum Visit schools periodically to report to school management on the overall progress of schools, children and teachers Sign off monthly reports generated by the IMs & TMs before being sent to the school management Analyse reports, assessments and suggest corrective course of action
Posted 6 days ago
3.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Assess training needs through surveys, interviews, and performance evaluations. Design and implement engaging training programs for clinical staff (e.g., nurses, technicians), non-clinical staff (e.g., front desk, housekeeping), and administrative teams. Deliver both in-person and online training sessions on topics such as: Hospital protocols and SOPs Infection control and patient safety Customer service and communication Emergency procedures Use of hospital management systems (HMS/EMR) Maintain training records and evaluate the effectiveness of training programs. Support onboarding of new employees by providing orientation and initial skill development. Collaborate with department heads to ensure training aligns with departmental goals and regulatory standards. Stay updated with healthcare regulations and incorporate updates into training content. Organize refresher courses and continuous education programs. Develop training programs for hospital staff on soft skills, NABH guidelines, and corporate culture. Conduct induction trainings for new employees to ensure they understand the hospital's policies and procedures. Coordinate with various departments to identify training needs and develop customized solutions. Manage training schedules, resources, and budgets to ensure effective delivery of training programs. Evaluate trainee performance and provide feedback to improve their skills. Desired Candidate Profile 3-6 years of experience in a similar role or related field (hospitality industry preferred). Strong understanding of hospital operations, clinical workflows, and compliance standards (e.g., NABH). Excellent communication, presentation, and interpersonal skills. Ability to work independently with minimal supervision. Key Competencies: Communication & Presentation Skills Empathy and Emotional Intelligence Planning and Organizational Skills Teamwork and Collaboration Problem-Solving Abilities Attention to Detail Adaptability and Continuous Learning Contact HRD : recruitment@kaminenihospitals.com
Posted 6 days ago
2.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Mumbai Suburban, Goregaon, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621
Posted 1 week ago
6.0 - 10.0 years
7 - 9 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hi all We are hiring Retail Trainer Working Days: Monday to Saturday Working Hours: 9:00 AM to 5:30 PM Location : Bommanahalli , Bangalore Position Overview: The Retail Trainer is responsible for developing and delivering training programs for retail staff to enhance their product knowledge, customer service skills, and overall performance. They ensure that employees represent the brand effectively and meet the companys standards in delivering a superior shopping experience. Job Responsibilities Design and implement comprehensive training programs tailored to the needs of retail staff, including sales associates, supervisors, and managers. Develop training materials, such as manuals, presentations, and e-learning content, aligned with the companys brand and sales objectives. Educate staff on garment features, materials, fit, care instructions, and current fashion trends. Ensure retail employees can effectively communicate product value and benefits to customers. Train staff on delivering exceptional customer experiences, including communication, active listening, and problem-solving skills. Guide managing customer complaints and building long-term customer relationships. Equip retail staff with effective sales strategies and techniques to achieve and exceed sales targets. Train employees on cross-selling and upselling strategies to maximize revenue. Conduct training on store operations, including inventory management, POS systems, and store policies. Ensure staff understand and comply with health, safety, and security protocols. Conduct regular assessments to evaluate the effectiveness of training programs and employee performance. Work closely with key members of the sales teams and sales performance analytics teams to recognize areas of growth and improvement. Monitor and report regularly on retail sales training as agreed with department/business leaders. Responsible for creating and maintaining appropriate evaluation and recording processes, reporting regularly on individual and regional progress and performance as agreed with the Sales Head. Periodic review and amendment of all the training materials/modules for the effective delivery of training. Periodic review of the retail sales training program and report to senior management on the progress of the learning & development program in the organization. Continues to develop own professional skills and expertise within industry. Collect feedback from participants and stakeholders to identify areas for improvement and refinement. Monitor and report regularly on retail sales training as agreed with department/business leaders. Responsible for creating and maintaining appropriate evaluation and recording processes, reporting regularly on individual and regional progress and performance as agreed with the Sales Head. Periodic review of the retail sales training program and report to senior management on the progress of the learning & development program in the organization. Continues to develop own professional skills and expertise within industry. Collect feedback from participants and stakeholders to identify areas for improvement and refinement. • Deliver classroom and in-store training across the SIS/EBOs with an emphasis on Brand awareness, customer service, soft skills, product knowledge, team grooming etc. • Demonstrate presentations to the sales team about new product launches, introductions, marketing materials and communication strategy. • Adapt training delivery methods to accommodate diverse learning styles and preferences. • Provide constructive feedback and coaching to staff for continuous improvement. • Develop and deliver orientation programs for new employees to familiarize them with the brand, products, and store processes. • Mentor and support new hires during their initial training period. • Stay updated on retail and training industry trends, tools, and techniques to enhance training programs. • Collaborate with store managers and HR teams to identify skill gaps and develop targeted training solutions. • Maintain records of training activities, attendance, and staff progress. • Prepare reports on training outcomes and recommend areas for improvement. • Establish and maintain regular communication with sales heads to ensure awareness of current business strategy, objectives and training needs. • Participate actively in new product launches and propose ideas and methods that require a holistic go-to-market approach as per category introductions for the assigned region. • Drives the continuous enhancement of the brand and brand awareness. • Foster a culture of continuous learning and development within the organisation. Candidate's Profile Education: Bachelors degree in Retail Management, Business Administration, or a related field. Strong knowledge of sales, customer service, and store operations. Proven experience as a retail trainer or in retail operations, preferably in the Apparel or fashion industry. Experience: 6 - 10 years of retail training, preferably in Apparel / Fashion Retail. Skill sets Required Technical Skills: • Excellent communication and presentation skills. • Strong interpersonal and leadership abilities. • Proficiency in creating training materials using tools like PowerPoint or e-learning platforms. • Analytical skills to assess training effectiveness and employee performance. • Patience, adaptability, and a passion for developing others. • Travel to multiple store locations as needed. • Flexible working hours to accommodate store schedules and training sessions. • Exceptional communication and presentation abilities. • Strong understanding of retail sales and customer service dynamics. • Creativity and passion for fashion and styling. • Proficiency in training tools and e-learning platforms. • Strong interpersonal and leadership skills to inspire and motivate teams. • Analytical skills to measure training effectiveness and recommend improvements. Interested candidates, please send your resume to sindhura@delighthr.com Subject Line: Applying for Retail Trainer Body of the Email: Current CTC: Expected CTC: Notice Period: current Location:
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
Gandhinagar, Ahmedabad
Work from Office
•Min 3 yrs experience with Record to Report (RTR), Bank Reconciliation & Accruals, month-end closing, financial reporting. •Experience with Insurance clients, preferably UK /US. •Experience in handling a team. •Lead & manage a large group of trainees
Posted 1 week ago
9.0 - 14.0 years
7 - 16 Lacs
Hyderabad
Work from Office
Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 1 week ago
2.0 - 4.0 years
5 - 7 Lacs
Thane, Maharashtra, India
On-site
Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers.
Posted 1 week ago
2.0 - 5.0 years
7 - 10 Lacs
Mangalore, Karnataka, India
On-site
Position: Full Stack Program Facilitator / Mentor Qualification: B.E / M.Tech / MCA in Computer Science, IT, or related fields Experience: Minimum 2 years of experience in full stack development and/or mentoring in web development Compensation: Up to ?10 LPA, based on the candidate's profile and experience. About Inunity At Inunity , we believe in empowering students through hands-on, real-world product development . Our unique model of project-based learning enables students to transform ideas into impactful digital products. We're not just creating developerswe're nurturing problem-solvers and product builders . We are looking for a dynamic Full Stack Facilitator who can lead and mentor students through the entire journey of designing, building, and deploying web applications , while encouraging a strong foundation in development best practices. About the Role As a Full Stack Program Mentor , you will be responsible for delivering an industry-relevant, hands-on curriculum covering both frontend and backend technologies . You'll help learners gain proficiency in building end-to-end applications, guide them through solving real-world problems, and mentor them through the complete software development life cycle. This role is ideal for developers who love mentoring and believe in shaping the next generation of creators. Key Skills & Expertise Proficient in frontend technologies : HTML, CSS, JavaScript, React.js, Angular, or Vue.js Strong experience with backend development : Node.js, Express.js, Django, or Flask Familiar with databases : MongoDB, MySQL, PostgreSQL Understanding of RESTful APIs , authentication methods (JWT, OAuth) Experience with version control systems like Git Basic knowledge of DevOps and deployment : Docker, CI/CD, cloud platforms (AWS, Heroku, Vercel) Ability to guide students in debugging, testing, and improving code Familiarity with Agile and software development workflows Strong facilitation, communication, and mentorship skills Key Responsibilities Design and deliver a project-based curriculum in full stack development Conduct live coding sessions, workshops, and code reviews Mentor students on developing and deploying real-time, scalable web applications Support students with debugging and problem-solving across the tech stack Evaluate and provide feedback on student projects and portfolios Integrate real-world challenges into the learning process Foster a builder's mindset and encourage creative digital product development Continuously update course content based on latest trends and industry practices Why Join Inunity At Inunity, you're not just teaching codeyou're inspiring future developers to become product thinkers and tech innovators . You'll work in a mission-driven environment where ideas become impactful solutions. If you're excited about mentoring through action, creating learning experiences that go beyond the screen, and building something meaningfulthis is your place.
Posted 1 week ago
4.0 - 9.0 years
7 - 9 Lacs
Mysuru
Work from Office
Role - Service Desk Trainer Min exp 4 years in IT Service Desk Must have Trainer Exp on papers Skills - IT Service desk, Service Desk trainer, Trainer Technical Support WFO| 5 Days working Location - Mysore 9116324602 / teena.ghrs@gmail.com
Posted 1 week ago
4.0 - 7.0 years
6 - 7 Lacs
Rajkot
Work from Office
Should be accountable for training new hires till completing the certificate program Need to be updated with the Process updates ,quality parameters & System enhancement To be able to coach new hires & existing staff & monitor their progress Required Candidate profile Work Experience of minimum 1 yr as training manager in Life Insurance Graduation must Proactive & committed to deliver results Call HR Ramana - 9550760771
Posted 1 week ago
3.0 - 7.0 years
2 - 3 Lacs
Gurgaon/Gurugram, Manesar
Work from Office
Strong knowledge Technical To train 10th/12th passed out students in Automotive Manufacturing technology Sound knowledge in Mechanical- automobile subjects, to train the students as per syllabus Should be able to connect with the students and guide Required Candidate profile Min - 3+ Yrs Exp. Age Minimum 26 years Industrial updates and good knowledge about shop-floor practices hrcps9@gmail.com 8370014003 Also upload resume at https://bit.ly/importantcandidates
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Mysuru
Work from Office
Minimum 3 Years+ of VNA Trainer experience (International Voice (BPO) - Required (Excellent Communication Skills - Mandate) Graduate Budget - Upto 9 LPA 5 Days / Cabs (Rotational Shifts/Offs) Please Call - 9999869475
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
Mumbai, Pune, Bengaluru
Hybrid
Teach students aged 5-50 with PlanetSpark content.Any Graduate/PG can apply.Min 1 yr exp.Part time English Teacher.Online English Teacher.Part time English tutor.English teacher freelancer.English Teacher.English Tutor.Remote jobs English Teacher.
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
Mumbai, Ahmedabad, Bengaluru
Hybrid
Teach students aged 5-50 with PlanetSpark content.Any Graduate/PG can apply.Min 1 yr exp.Part time English Teacher.Online English Teacher.Part time English tutor.English teacher freelancer.English Teacher.English Tutor.Remote jobs English Teacher.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Pune, Bengaluru
Work from Office
Job Title: Mortgage Trainer (Unit Manager Process Training - US Mortage) Job Location : Bangalore/Pune Job Summary: We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example. Mandatory Experience : Training, US Mortgage, Underwriting/ Pre Underwriting, Income Calculations, Loan Orrigination, Credit Report. Job Responsibilities: Requirements : Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience Must have excellent presentation skills Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance Identifying training needs by consulting with business stakeholders and using needs assessments Developing and delivering training solutions that meet business needs Optimizing training processes for efficiency Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business Competency Requirement (with desired proficiency level): Communication Skills (Oral and Written) Advanced Mortgage Domain Expert Evaluating others Advanced Facilitation Skills – Advanced Instructional Design – Intermediate People Management – Advanced Employee Engagement – Advanced Stakeholder Management - Advanced Excel Skills – Intermediate Flexibility, Integrity and Accountability - Expert Additional Requirement: Graduate in any field Experience/certification in Mortgage industry with expertise to loan processing & Initial Underwriting in US Residential Mortgage Sincerely, Sonia TS
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Minimum - 2 Years+ Experience as a Communication Trainer (VNA Trainer) (INTERNATIONAL BPO - VOICE PROCESS ONLY) Graduate/MBA Budget - Upto 6.5 LPA 5 Days (Rotational Shifts & Offs) Cabs Please Call - 9999869475 Required Candidate profile Minimum 2 years of work experience as a Voice & Accent Trainer (INTERNATIONAL VOICE PROCESS) - MANDATE Excellent Communication Skills required
Posted 1 week ago
4.0 - 9.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Role: Specialist Trainer (Sales or Digital Marketing) Exp: 5-10 years Work location: Bangalore Must have worked as a B2B Sales Trainer or Digital Marketing trainer in international markets Have detailed knowledge and hands on experience in Digital Marketing processes Create training programs to address skill gaps in employees. Prepare learning materials for programs. Develop onboarding programs for new employees. Conduct surveys to gauge the effectiveness of programs. Research new teaching methods. Liaise with managers to determine training needs and schedule training sessions Prepare educational material such as module summaries, videos etc. Support and mentor new employees Interested candidates can share their profiles with bindu@logicalhiring.com or careers@logicalhiring.com References are welcome! For other open roles, please visit - www.logicalhiring.com
Posted 1 week ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
OS ,Outlook Installation, Configuration, Troubleshooting Produce training schedules and classroom agenda DNS,DHCP,O365,TCP/IP Ticketing Tools Outstanding communication skills Interested Contact HR 9008727428 Required Candidate profile Industry certifications in the relevant area of expertise is preferred. Ex CCNA, CCNP Good presentation skills & interest in training Immediate Joiners Excellent organizational and time-management.
Posted 1 week ago
2.0 - 7.0 years
2 - 4 Lacs
Mohali, Chandigarh
Work from Office
Roles and Responsibilities Design and deliver training programs for process trainers, focusing on Marathi and Gujarati languages. Develop and maintain high-quality training materials, including presentations, manuals, and online resources. Collaborate with subject matter experts to create engaging and interactive learning experiences. Evaluate the effectiveness of training programs through feedback mechanisms. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Desired Candidate Profile 2-7 years of experience in BPO industry or related field (process training). Strong knowledge of Marathi/Gujarati language (written & spoken). Experience in designing OJT/TTT/Classroom Training/Online Training/Product Training/Customer Service Training/Voice Process/BPO Process/BPO Domestic. Also you can share the resume on this mail id : lovisha.ahluwalia@teleperformancedibs.com
Posted 1 week ago
5.0 - 10.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Description: Thank you for your interest in the trainer position. As part of the selection process, we would like you to prepare a 10 to 15-minute virtual presentation on the following topic: Handling Difficult Calls How to Effectively Manage Calls with Upset or Dissatisfied Customers. We encourage you to be creative and demonstrate your ability to engage your audience while delivering the content. Since this role involves training customer service agents, we will be evaluating not only your knowledge of the topic but also your presentation and facilitation skills. Presentation Guidelines: • The presentation must be conducted in English and delivered virtually. • Ensure that your approach is engaging and interactive. Submit any supporting materials (slides, handouts, or other training aids) at least 12 hours before your scheduled presentation date. This presentation is the first phase of the selection process. Please confirm your availability and let us know if you have any questions. 15 minutes for them to present and 30 minutes for the interview: total 45 minutes Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Madhwapur
Work from Office
We are looking trainer for SAP ISH / SAP ISH MED Please find the below details. Course Name SAP ISH/ISH Med Mode Online training using MS teams Participants 10 to 15 Participants Dates ASAP Key Points Client has already implemented SAP ISH Med and using the system they are planning move out from SAP ISH to other product so they need training the SAP ISH Functionality like inpatient billing and HIM / coding functionality Kindly share below details to take this requirement forward o Updated profile o Course Content with Tentative Duration o Competitive Commercials (per Day) o Detailed lab Setup / Lab Cost (If Any)
Posted 1 week ago
4.0 - 9.0 years
5 - 8 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
NOTE - If Interested mail me your updated CV on Karishmap@itm.edu or can contact at 84339 73130 Organization: ITM Skills University (https://www.itm.edu/) Job Location: - Navi Mumbai SPECIALIZED KNOWLEDGE AND SKILLS: Ability to grasp the domain requirement and customize training practices. Excellent written/verbal communication skills and significant experience presenting to Students Facilitation, Trainer and presentation skills Strong work ethics, self-sufficient & highly organized Researches, writes, organize and present a variety of training sessions (i.e. Team Building & Train the Trainer). Ability to work independently but guided by documented procedures, with appropriate support. Job Descriptions: Plans, schedules and conducts pre-licensing training for all prospective life advisors. Coordinates with external training institutes for offline classroom training being conducted for Students Schedules BFSI training programs and publishes the calendar as per the system. Maintains a record of all training programs and participants and publishes relevant MIS Remains abreast of all advisors, agency partners and employees vis--vis the gaps in training needs and designs a developmental plan covering all of them Conduct Life Cycle based training programs for Students in line like Agency Partners & Sales Managers Develop, implement, manage and supervise the Annual Training Plan. Excellent Execution Skills
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Build a rewarding Contact Centre career with Multinational BPO services provider, currently operating in 65 countries! Customer service professionals--are you interested in taking your next career step with an BPO industry leader We have just the opportunity for you! On more information on how we can help u Please Call , Give Missed Call or Whatt's App Sourabh Job Location : Chandigarh , Mohali We do not Charge any kind of registration Fee or Consultancy Charges We are looking for Tech SavvyProfessionals to serve as :- Customer Service Representatives We'd love to meet, someone with:- Candidates which speak clear and grammatically correct English Able to converse freely and need to have a clear thought process and not restrict to being scripted Need to be conversational as it's a dynamic process and not scripted Able to articulate their thoughts or have a speed of response Poise in their English proficiency or style of speaking would be an added advantage High Energy, Confidence with a decent conversational ability Additional Skills Required:- Knowledge on how to connect laptop or desktop over Wi-FI. How to configure a Router Understanding of DNS & Telnet Knowledge on VOIP, Hot spot connection Knowledge on mobile number portability (port in/port out) Knowledge on Selfcare, USSD, IVR and so on Knowledge on SMS centre number, PIN/PUK etc As the main Tech Support Advisor you will:- T roubleshooting for issues like internet not working, network selection ie: restarting phone, GPRS settings, turning Mobile data on (on generic phones), roaming, connecting to Wi-FI Best Regards, Sourabh Bakshi Team Connecting The Dots 9779924404 ( Call or What's App)
Posted 1 week ago
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