478 Trainer Jobs - Page 18

Candidate should have knowledge in CCNA, MCSE ,AWS and Vmware or Azure skills. Good communication and handling the class with practical knowlege. Candidate should help the students to clearing the interviews. Salary Negotiable and Incentives Prov.

The Versant Trainer is responsible for delivering effective training on the Versant language assessment platform, aimed at improving language proficiency and communication skills among learners. This role involves conducting training sessions, developing educational materials, providing ongoing support, and collaborating with teams to integrate Versant assessments into broader training programs. Key Responsibilities: Conduct training sessions to educate learners on the Versant assessment tools and methodologies. Develop and customize training materials and curriculum to meet specific learner needs. Support learners throughout the assessment process, addressing questions and challenges. Evaluate the effectiveness of training programs and implement improvements based on feedback. Collaborate with HR and training teams to incorporate Versant assessments into existing training frameworks. Stay current with advancements in language assessment and instructional strategies. Job Responsibilities: 1. Conduct Training Sessions: Deliver engaging training sessions on the Versant language assessment platform. 2. Develop Training Materials: Create and customize instructional resources and curriculum tailored to learners' needs. 3. Provide Learner Support: Offer guidance and assistance to trainees throughout the assessment process. 4. Evaluate Training Effectiveness: Assess the impact of training programs and gather feedback for continuous improvement. 5. Collaborate with Teams: Work with HR and training departments to integrate Versant assessments into broader training initiatives. ODeX India Solutions Pvt. Ltd Job Description 6. Monitor Learner Progress: Track and report on the progress and performance of learners during training. 7. Facilitate Workshops: Organize and lead workshops to further enhance understanding of language skills and assessment strategies. 8. Promote Best Practices: Advocate for effective language learning strategies and the benefits of Versant assessments. Qualifications: 1. Bachelors degree in education, Linguistics, Communication, or a related field. 2. Experience in training or language assessment, preferably with Versant tools. 3. Strong communication and presentation skills. 4. Ability to engage and motivate learners effectively.

Conduct technical training sessions for professionals and students. Deliver a balanced curriculum consisting of 30% theory and 70% practical problem-solving, including live coding sessions. WhatsApp CV: +91 7353039996 or noel@ngtechsolutions.co.in

Must be working as Process Trainer for 2 yrs on doc. Conduct interactive training sessions, workshops, and presentations Performance Evaluation and Feedback Process Improvement Collaboration Documentation and Reporting. Excellent comm., smart & bold. Required Candidate profile Strong communication, instructional design, engaging training creation, BPO/customer service knowledge, interpersonal skills, and experience in call center or sales training/teaching and feed back

Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

Soft skills / Voice and accent trainer Product/ Process- Trainer- International Voice only- Banking Process Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only Shift- Rotational (24*7)

Job Description Learning Services Specialist - TELUS SMB Position Summary As a Trainer you play a key role in equipping agents with the knowledge and skills they need to succeed. You deliver engaging training sessions using the clients existing curricula, adapting to diverse learning styles to maximize agent comprehension. You provide supervision to a team of agents during the product training period, ensuring attendance and performance. Collaborate with Operations leaders to ensure a smooth transitions from classroom to on-the-job training and to the operations floor by providing feedback and guidance to agents as well as by identifying areas needing additional support. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Key Responsibilities Oversee the onboarding of agents ensuring required system access for training and training room set up Design and develop comprehensive training programs for Operations product training and refresher courses Deliver engaging and effective training sessions on products and system to new and existing agents, utilizing various methodologies and technologies Support the transitions from classroom to on-the job training and then to the operations floor by giving feedback and developing action plans to enhance an agent's performance when necessary Assess agent post-training knowledge retention and performance during nesting to identify and address gaps through targeted coaching/ training Monitor attendance and performance of a group of agents during training recommending their transition to production or termination Take operations calls for the required hours to stay up to date and support complex customer issues/ escalations Support the onboarding and development of less experienced members of the team Functional Competencies In-depth product knowledge and customer service expertise Strong knowledge of adult learning principles Expertise in the development of effective learning materials and curricula using instructional design principles Advanced presentation and public speaking skills Advanced ability to analyze and address training challenges and operational issues Advanced ability to identify performance gaps and design targeted interventions Qualifications 3+ years of experience in sales or upsell training Graduate in any field Certifications in training and development B2/C1 oral and written English Role & responsibilities Preferred candidate profile

Roles and Responsibilities : We are seeking a Java Full Stack Trainer with hands-on development experience and a passion for teaching. The ideal candidate should have a strong technical background in Java-based web development and a proven ability to train and mentor junior developers or students. Preferred candidate profile : Minimum 2 Years Experience in Technical Training Required - 2-4 years of total experience in Java full stack development - At least 2 years of experience in delivering technical training - Strong SDLC knowledge, Git, VS Code, Postman Additional skills required: - Exposure to cloud deployment. - Prior experience in edtech or training institutes.

Interested candidates can send their profiles to: careers@itm.edu Contact: 8879419086 Work Location: D/222, ITM College-IHM, Near Bafna Motors, LP Road, Nerul, Navi Mumbai 400706 Organization: ITM Group of Institutions If you're passionate about teaching and have experience in the hospitality industry, we want to hear from you! Perks & Benefits: 3 Paid Leaves per month Pick-up & Drop Facility (Campus to Nerul Station) Mediclaim Insurance Provident Fund & Gratuity Leave Encashment Eligibility Criteria: Bachelor's Degree / Diploma in Hotel Management (mandatory) Minimum 4 years of industry experience Strong communication skills Key Responsibilities: Teaching theory and conducting practical sessions Student mentoring and counselling Training & placement assistance Teaching interdisciplinary subjects Handling departmental/university promotional activities Exam-related duties (paper setting, evaluation) Administrative responsibilities and staff meetings Research, publications, and proposal writing Conference and seminar participation Preparing funding bids for research Other responsibilities as assigned Join a reputed institute and help shape the future of hospitality professionals! Thanks & Regards, HR Department ITM Group of Institutions

Experience of 3-8 years as a trainer or similar role Design training program content ( knowledge of PPT) Excellent communication, interpersonal and organizational skills Contact HR - 9632287143 Location: Gurgaon

Since this is a Learning Experience Leader post, wed need someone who already has the experience to even call themselves one. So if you have at least 1-2 years of working experience in the related field (training or teaching experience in customer service) along with minimum qualification as a college or vocational school graduate, then youre qualified!

Leading BPO in Bangalore Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

-We are seeking a female Corporate Trainer proficient in English, Hindi, and Punjabi to conduct engaging training sessions and enhance employee skills. -Open for local traveling.

Role & responsibilities Training the candidates on Articial Intelligence.

Train new Medical Representatives (product, disease,selling skills) Conduct online / field training Prepare tests, materials & track performance Work with managers on team skill needs Attending meetings, workshops & conferences across India as needed Required Candidate profile Graduate in Pharmacy / Life Sciences Pharma training/sales experience preferred Strong communication & coaching skills Apply now to build a smarter, stronger field force

Job Description GLBITM/HR/TA/JD-0425 GL Bajaj (Institute of Technology & Mgmt.) A Glimpse! Passionate education provider in multi disciplines at undergraduate and postgraduate level (B.Tech, MBA, MCA) Vibrant Learning Ecosystem on the campus, has inspired and brilliant students. GL Bajaj Group was incepted in year 1997 , carrying a winning legacy of 12 institutions running diverse higher education programs. GL Bajaj Group, has +14,000 students , +800 faculty members , 12 institutions, and 6 campuses with +300 acres of land. NAAC A+ accredited , 4 stars from Ministry of Education, NIRF rank holder, Research & Incubation centre, Entrepreneurship development and top quality placement for students Vision to give globally competent & socially sensitive professionals to the society. Highly inquisitive students who take risks, experiment, and put novel ideas into action. Sharpens the Technical as well as Life Skills of students Developing young leaders. Have world class collaborative LEARNING infrastructure for teaching & learning practices. Hiring Distinguished faculty members from the Institutes of repute . We nurture versatile INTRAPRENEURs . Our core belief is in nurturing Diverse, inclusive, equity knowledge gems Hi Tech Campus has a beautiful , serene environment & students enjoy learning. Believes in relentless change and desire to improve . We are looking for passionate researchers/out of box thinkers/academicians who have a go-getter attitude, have fire to innovate , works with technology driven progressive mindset and execute the concept of sustainability in each task ( paperless ) in learning process delivery. We are offering to the right candidate an excellent compensation package along with the tools and the environment to foster intellect and new ideas. If you want to CONTRIBUTE meaningful to the society at large, join us & Find your SPARK! ABOUT JOB Designation: Technical Trainer for Centre for Career Development for Cybersecurity Job Purpose & Role: To train the students in new age technology (computer Science Engineering - Cybersecurity) to bridge the Industry & academia gap leading to increase in the employability of the students. Knowledge Proven experience in devising technical training programs to UG/PG Engineering students in Higher Education Institutions To be abreast in latest software as per Industry standard & having knowledge of modern training techniques and tools to deliver the technical subjects To prepare training material (presentations, worksheets etc.) To execute training sessions, webinars, workshops for students To administer, monitor and keep report data on completed courses, absences, issues etc. for effective outcome based subject delivery To observe and evaluate results of training programs To determine overall effectiveness of programs and make improvements Technical Skills (Subject Areas of Delivering Training with Practical Approach) Cybersecurity, Network Security, Cloud Security, Crptography, Vulnerability Assessment & Penetration Testing, Digital Forensics, DevSecOps, Application Security, AI &ML in Cybersecurity DSA, Advanced DSA, DBMS, OOPS, Programming Languages C, C++, JAVA C/C++, Data structure using C, OOPS Concepts, PL/SQL Advanced JAVA, Core JAVA, C#, (Full Stack using JAVA) UI (CSS, HTML, JAVA SCRIPT, REACT JS, ANGULAR JS Advanced DSA, DP, Competitive Coding Functional Skills Passionate Technical, aptitude Trainer Competency of Nurturing Students Excellent interpersonal & content delivery skills. Excellent Communication skills. Ability to engage students constructively. Academia & Industry connect Attributes Creative in delivering training. Dynamic, energetic, team player, thrives among strong colleagues. Ability to work in fast paced evolving environment . Be willing and able to exercise judgment and take risks. Accept criticism and constructive feedback , while being extremely adaptable and flexible. Reflection of an impeccable persona in walk-talk while dealing with academia High spiritual quotient (Social quotient -SQ, Intelligence quotient - IQ, Emotional Quotient - EQ) Qualification & Years of Experience as per norms: B.Tech & M.Tech IT/CSE OR MCA from Top tier Institutes & reputed universities PhD degree is desirable Industry & Global Experience is desirable. Salary as per norms Location: Greater Noida, Delhi/NCR Apply for the position by sending your CV on careers@glbitm.ac.in You may visit our websites career page at www.glbitm.ac.in www.GLBITM.AC.IN GLBITM/HR/TA/JD

Job Description GLBITM/HR/TA/JD-0425 GL Bajaj (Institute of Technology & Mgmt.) A Glimpse! Passionate education provider in multi disciplines at undergraduate and postgraduate level (B.Tech, MBA, MCA) Vibrant Learning Ecosystem on the campus, has inspired and brilliant students. GL Bajaj Group was incepted in year 1997 , carrying a winning legacy of 12 institutions running diverse higher education programs. GL Bajaj Group, has +14,000 students , +800 faculty members , 12 institutions, and 6 campuses with +300 acres of land. NAAC A+ accredited , 4 stars from Ministry of Education, NIRF rank holder, Research & Incubation centre, Entrepreneurship development and top quality placement for students Vision to give globally competent & socially sensitive professionals to the society. Highly inquisitive students who take risks, experiment, and put novel ideas into action. Sharpens the Technical as well as Life Skills of students Developing young leaders. Have world class collaborative LEARNING infrastructure for teaching & learning practices. Hiring Distinguished faculty members from the Institutes of repute . We nurture versatile INTRAPRENEURs . Our core belief is in nurturing Diverse, inclusive, equity knowledge gems Hi Tech Campus has a beautiful , serene environment & students enjoy learning. Believes in relentless change and desire to improve . We are looking for passionate researchers/out of box thinkers/academicians who have a go-getter attitude, have fire to innovate , works with technology driven progressive mindset and execute the concept of sustainability in each task ( paperless ) in learning process delivery. We are offering to the right candidate an excellent compensation package along with the tools and the environment to foster intellect and new ideas. If you want to CONTRIBUTE meaningful to the society at large, join us & Find your SPARK! ABOUT JOB Designation: Technical Trainer in SAP Modules / Technology for Centre for Career Development Job Purpose & Role: To train the students in all SAP Modules (Technical & Functional) to bridge the industry & academia gap leading to an increase in the employability of the students. Knowledge To provide technical training on SAP Modules including topics like: Conduct practical lab sessions on SAP modules. Guide students in system configuration, troubleshooting, and report generation. Proven experience in SAP implementation, configuration, or consulting with a deep understanding of SAP modules (eg, SAP ERP, SAP HANA, SAP S /4HANA, SAP SD, SAP MM, SAP FICO) Proven experience in devising technical training programs to UG/PG Engineering students in Higher Education Institutions To be abreast in latest software as per Industry standard & having knowledge of modern training techniques and tools to deliver the technical subjects To prepare training material (presentations, worksheets etc.) To execute training sessions, webinars, workshops for students To administer, monitor and keep report data on completed courses, absences, issues etc. for effective outcome based subject delivery To observe and evaluate results of training programs To determine overall effectiveness of programs and make improvements Technical Skills (Subject Areas of Delivering Training with Practical Approach) Strong knowledge and experience in: SAP modules (eg, SAP ERP, SAP HANA, SAP S /4HANA, SAP SD, SAP MM, SAP FICO) Functional Skills Passionate Technical 5G Technology Trainer Competency of Nurturing Students Excellent interpersonal & content delivery skills. Excellent Communication skills. Ability to engage students constructively. Academia & Industry connect Attributes Creative in delivering training. Dynamic, energetic, team player, thrives among strong colleagues. Ability to work in fast paced evolving environment . Be willing and able to exercise judgment and take risks. Accept criticism and constructive feedback , while being extremely adaptable and flexible. Reflection of an impeccable persona in walk-talk while dealing with academia High spiritual quotient (Social quotient -SQ, Intelligence quotient - IQ, Emotional Quotient - EQ) Qualification & Years of Experience as per norms: B.Tech & M.Tech IT / CS / CS Allied Courses MBA having Industry experience in SAP implementation, support & consulting SAP Certification preferred Industry & Global Experience is desirable. Salary as per norms Location: Greater Noida, Delhi/NCR Apply for the position by sending your CV on careers@glbitm.ac.in You may visit our websites career page at www.glbitm.ac.in www.GLBITM.AC.IN GLBITM/HR/TA/JD

We are Hiring Assistant Manager/Deputy Manager- HR(Training & Development) Experience: 5+ Yrs Location: Hyderabad Role & responsibilities: 1. Collaborate with departmental heads and senior leadership team to identify key competency gaps at the required levels and design training interventions for competencies building. 2. Design and deliver leadership development programs, managerial and executive development programs, and other initiatives to build leadership capabilities as part of strategy plan to meet career development & succession planning objectives. 3. Utilize a variety of learning methodologies and technologies, including instructor-led training, e-learning, virtual classrooms, and experiential learning, to create engaging and impactful learning experiences. 4. Evaluate the effectiveness of training programs through feedback mechanisms, assessments, and key performance indicators (KPIs), making data-driven decisions. Develop and deliver train-the-trainer sessions to equip internal trainers and subject matter experts with the necessary skills to effectively deliver training to the concerned identified personnel. 5. Networking with external training experts, consultants, and subject matter experts to leverage external expertise and resources as needed. 6. Monitor and manage the training and development budget, and cost-effective delivery of training programs. 7. Collaborate with internal stakeholders to design and deliver training programs tailored to meet the needs of campus recruits, ensuring a smooth transition into the organization. Reviews of existing training modules and the course content thereof to have a continuous improvement process. 8. Conduct comprehensive assessments to identify the training needs of campus recruits, considering both technical skills and soft skills requirements. 9. Collaborate with subject matter experts to create training materials, including presentations, manuals, and interactive modules, that align with learning objectives and enhance the learning experience. 10. Utilize data analytics tools to track training metrics, analyse trends, and generate insights for informed decision-making and continuous improvement. If you are interested please share your resume asap. priya@bscpl.net Total experience: Current CTC: Expected CTC: Notice period:

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for Medical Coding Trainer with minimum 5 Years of experience into Medical Coding!!!. Position :Medical Coding Trainer We are Looking for Below mentioned Specialized Trainers. 1.Home Health Trainer Location: Velachery Salary : Best in industry Work Mode: WFO Qualification: Any Degree Notice : Immediate / 15 Days Notice Requirements: Minimum of 5 years of hands-on coding experience. (Home Health Coding) Lead training sessions for new and existing coders. Prior experience training medical coding batches in a classroom or group setting is required. Strong background in ICD-10 , CPT , and HCPCS coding systems, along with payer-specific requirements and compliance guidelines. Proven ability to design and lead group training sessions, including interactive learning activities and performance evaluations. Certification required. Interested candidate contact or share your updated resume to Pooja Pathak -9952075752 [Whatsapp] Thanks & Regards, Pooja Pathak 99520 75752

Job Summary: We are seeking a dynamic and experienced BPO Trainer to design, deliver, and continuously improve training programs for our customer service and/or technical support teams. The ideal candidate will have a strong grasp of BPO operations, excellent communication skills, and a passion for coaching and development. Key Responsibilities: Conduct new hire orientation and process/product training. Deliver soft skills, communication, and customer service training. Monitor and evaluate training effectiveness using assessments and feedback. Collaborate with operations and quality teams to identify performance gaps. Provide floor support, nesting support, and on-the-job coaching. Create and update training materials, modules, and documentation. Maintain training reports, attendance records, and performance tracking. Assist in the development and implementation of continuous learning programs. Stay updated with client processes, tools, and industry best practices. Qualifications: Bachelors degree preferred. Minimum 2 years of training experience in a BPO setup (voice/non-voice). Strong knowledge of customer service principles and BPO processes. Excellent verbal and written communication skills. Ability to manage classroom dynamics and engage adult learners. Proficiency in MS Office (Word, PowerPoint, Excel). Experience with LMS or e-learning tools is a plus.

Greetings!!! Openings at Sagility for Process Trainer-Enrollment(US Healthcare) Minimum of 4 years of experience as a Process Trainer in an International BPO. Excellent written and verbal communication skills, with strong interpersonal abilities. Proven experience as a Trainer in an International BPO environment. Strong presentation and Excel skills. Sound knowledge of basic training methodologies. Ability to work in US rotational shifts. Immediate joiners are mostly preferred. Interested candidates can share your resume to anitha.c@sagilityhealth.com

Greetings from CorroHealth! We are hiring Associate Director for our Training Team HCC Medical Coding Team. Location: Noida Experience: 15+ Years Current Designation should be a DGM or above Work From Office We are seeking a highly skilled and experienced Associate Director/Director- Training Medical Coding professional to join our team in Hyderabad location. The ideal candidate will have over 15 years of experience in medical coding, especially into HCC Specialty, with a proven track record of managing large teams. The candidate should have strong leadership capabilities, client & training team handling experience, and a deep understanding of the healthcare and medical coding industry. Role Description: A Coding domain expert with AAPC/AHIMA certification who will be responsible for delivering Business Impact by improving coding knowledge, providing SME support to business, solving problems, cross trainings and driving changes within the coding organization. He/she should be able to demonstrate strong knowledge of coding guidelines pertaining to various scopes of work like ICD-10, HCC. Also, should be able to manage training program strategically across various coding scopes, create modules and ensure a continuous learning process. He/she will ensure alignment of all Training initiatives with the coding COE and help implement a culture of continuous improvement through "leading by example" and facilitating delivery of business impact/results through mentoring and coaching. The successful candidate would be required to showcase the benefits of Continuous improvement in knowledge to further build and strengthen the coding COE. Build content for New Hires that addresses client, business and account requirement in terms of knowledge and application of knowledge in delivering better outcomes. Continuous updation of Training topics that address the business gaps, challenges and escalations. Quaterly review of training content and sign-off by Account Leaders to drive common goals. Building a team of SME within Training across functions and specialities. Work with Business Leaders and ensure training captures key levers that drives the customers business. Drive basic hygiene within training batches and training team to ensure team and content remains updated. Build teams with excellent domain expertise and grow teams to higher numbers along with expansion of clients. Interested candidates kindly share your resume durgadevi.chandrasekaran@corrohealth.com Durga HR - 8248059972

Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IID’s o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Max Life products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

Roles and Responsibilities Provide training to new hires on email and chat processes, ensuring they understand their roles and responsibilities. Conduct regular coaching sessions with team members to improve their performance and address any issues that may arise. Develop and maintain effective communication channels with clients through various mediums such as email, chat, or phone calls. Collaborate with other trainers to create comprehensive training programs for new recruits. Monitor trainee progress, identify areas of improvement, and provide feedback to enhance overall performance.