478 Trainer Jobs - Page 15

Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IIDs o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Life Insurance products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

Greetings! We have an opening with the Reputed Life Insurance Company for the role of Training Manager. Location : Rajkot Experience: 1+ yrs into Life Insurance Role & responsibilities Conduct trainings as per national training plan Take requirements from local stakeholder and conduct trainings as per requirement Create impact with behaviour-based trainings Suggest changes / ideas which help implementation of national training strategy Send reports on time Preferred candidate profile Needs to have basic / intermediate knowledge of mobile / laptop applications for making videos, PPT etc Interested candidates can share your cv to josy@topgearconsultants.com

2-5 years of prior training or teaching experience in a Pharma BPO or Healthcare or Clinical Data Management organization Excellent Analytical skills Should have worked extensively on MS Office Should have good capability to work on computers Required Candidate profile • Excellent verbal, written and interpersonal communication skills • Should be a go-getter • Should be able to take decisions independently • Excellent People Management skills

Role & responsibilities - Design and deliver engaging training sessions for call center agents. Develop training materials including presentations, videos, and other learning content tailored to sales objectives. Conduct onboarding and continuous learning sessions for new and existing agents. Monitor performance metrics and identify skill gaps to tailor training programs accordingly. Collaborate with sales leaders and QA teams to align training with business goals. • Maintain training records and track participant progress and feedback. Provide regular reports on training effectiveness using Excel dashboards and data analysis. Key Skills & Qualifications - Proficiency in Excel: Strong command of functions such as VLOOKUP, Pivot Tables, and Data Validation. Communication Skills: Excellent verbal and written communication skills; able to engage diverse learner groups effectively. Presentation Skills: Capable of creating compelling training content including presentations, creatives, and videos. Strong interpersonal and coaching abilities. Good understanding of sales cycles, KPIs, and CRM tools. Experience in facilitating both classroom and virtual training sessions. Strong organizational and me-management skills.

Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IIDs o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Life Insurance products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for Medical Coding Trainer with minimum 5 Years of experience into Medical Coding!!!. Position :Medical Coding Trainer Location: Velachery Salary : Best in industry Work Mode: WFO Qualification: Any Degree Requirements: Minimum of 5 years of hands-on coding experience, with expertise in Emergency Department (ED) , Evaluation & Management (E&M) , Denial Coding,Radiology, Multispecialty and Surgical coding . Lead training sessions for new and existing coders, with a primary focus on ED , E&M , and Surgical coding (ICD-10, CPT, HCPCS). Prior experience training medical coding batches in a classroom or group setting is required. Strong background in ICD-10 , CPT , and HCPCS coding systems, along with payer-specific requirements and compliance guidelines. Proven ability to design and lead group training sessions, including interactive learning activities and performance evaluations. CPC (Certified Professional Coder) certification required. Interested candidate contact or share your updated resume to MALINI HR 9003239650 / 8925808598 [Whatsapp] Regards, GLOBAL Malini HR 90032 39650

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Must have Min 1+yrs Exp as Process Trainer from International Voice/ Technical/ Semi Technical Voice Chat Email process BPO Must know TNA TNI Training Metrics 24*7 Shifts Call 8447780697 send CV monu@creativeindians.com

Trainer IV Role & responsibilities Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for the design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Comply with all policies and standards

For AM - min. 5 yr exp--- 12L For DM - min. 8 yr exp - --15L LND mandatory BANGALORE LOCATION Drop cv on supreetbakshi@imaginators.co Required Candidate profile Work Experience in end to end soft skills delivery & program management (learning & development) portfolio – training delivery, design, data management and reporting. Team handling Exp. MS Office

GIS Mapping Team Lead - Hyderabad (Upto 15 LPA) Monthly, Quarterly, Annual performance reports, and attrition. Team handling GIS data analysis & QA Performance tracking & reporting Issue resolution & escalation Compliance & documentation Required Candidate profile Designation: Team Leader - Non-voice (GIS Mapping) Shifts: 24x7 rotational(5 Days) Cab: Both-way cab Meal: Provided Experience: Min 2 Years Connect - 9329922458, 9329922454

Group Manager - Process Training 1. Lead, train, evaluate new hires in the system 2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis 3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs 4. Interact with client on weekly basis 5. Manage content on the Learning Management System and create training SOPs 6. Identify process gaps and fix them through process changes, refresher trainings, etc. 7. Optimize training processes for efficiency and analyze training effectiveness 8. Plan and implement training programs that will prepare employees for the next level in the domain 9. Implement training KPIs, prepare and present reports on the same 10. Storyboard and prepare learning materials for programs 11. Coach and provide feedback to trainees on their performance in class and on shop floor 12. Create new training content and update existing content to support new hires and existing staff on the floor 13. Class records to be maintained and reports/dashboards to be published to leadership on regular basis 14. Research new training methods and implement them Qualifications 1. Sound knowledge of travel domain Reservation and Ticketing, Customer Relations; someone who has full exposure to the airline and travel agency world 2. Overall travel experience of more than 12 years with experience in different domains like Guest Relations, Ticketing 3. Classroom training experience with coaching and feedback of more than 6 years in reservation and ticketing 4. Should have used new age training methodologies to train batches and be aware of various training approaches 5. Should have new hire training experience with adequate coaching and feedback opportunities 6. Ability to conduct TNA/TNI and draw up relevant training plan and training content 7. Good people management and organizational skills 8. Good knowledge of MS Office – PowerPoint, Excel and Word 9. Excellent communication skills 10. Should be able to work on multiple projects at the same time and plan and prioritize tasks 11. Should be able to work in shifts if required by the Operating teams or Clients 12. Should have completed graduation or a similar degree

About Us QX Global Group is recognized as a Great Place to Work and is dedicated to fostering an inclusive and diverse workplace. We are committed to innovation and continuous improvement, driving us towards operational excellence and market leadership. For more details about QX, you may want to visit our website https://qxglobalgroup.com/. J ob Overview We are seeking a Finance Manager/AM to embed in the operations processes, learn the processes to streamline bottlenecks, increase the knowledge base of the staff, solve issues through innovative approaches, address knowledge gap issues through mentoring, and support client processes as a consultant. Roles & Responsibilities: Preparation of Finance Packs for clients, including funding statements, cash flow projections, and commentary on P&L variances. Conduct monthly calls with clients to review P&L and balance sheets. Manage VAT returns and accounting for taxes. Prepare annual statutory accounts. Handle month-end and year-end closing and procedural adjustments. Manage accruals, prepayments, and other reclassification journals. Scrutinize nominal ledger accounts to ensure accurate transaction recording. Perform bank reconciliations, balance sheet reconciliations, and intercompany reconciliations. Update the fixed asset register and provide accurate depreciation. Provide support for internal and external audits. Report work to clients on a weekly/monthly basis. Understand client requirements to run the FTE model successfully. Troubleshoot for the team and provide training on technical aspects. Mentor team members. Solve problems in case of escalations. Manage team members in a conflict-free environment. Handle complex queries and/or escalations from internal and external stakeholders. Create and present meaningful reports explaining the status and progress of responsible KRA/KPI. Must haves: Minimum 5+ years of post-qualification experience with Record to Report (R2R), Bank Reconciliation and Accruals, month-end closing, financial reporting. Experience with Insurance clients, preferably UK or US. Experience in handling a team. Strong communication skills (verbal and written). Excellent MS Excel skills. Strong analytical and accounting knowledge. Qualifications: B.com/MBA/M.com/ CA/ACCA/CMA/CFA What We Offer Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance. Work Model Location: Ahmedabad Model: WFO Shift Timings: 12.30 PM to 10.00 PM IST/01.30 PM to 11.00 PM IST

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Knowledge/ Qualification : Under Graduate/ Graduate Special Role Requirement: Excellent written and verbal communications. Bilingual in English and German Should be willing to work in 24*7 environment, (5 days) Should be willing to work in non-weekend offs Proficiency in MS office Travel ready Work Experience: Travel Experience: +3 Years Training Experience: Should have sound understanding of the training function and should have spent +2years in training department Corporate travel experience Certification/ Domain Certification (If Applicable) : GDS Certifications will be an added advantage.

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Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents' communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quality scores. Provide regular reports and feedback to management on training outcomes and agent readiness. Qualifications & Requirements: Experience: 1 + years of training experience in BPO sales, or telesales. Sales Expertise: Strong understanding of sales techniques, and call handling. Communication Skills: Excellent verbal, written, and interpersonal skills. Training & Coaching: Experience in classroom training, coaching, and performance monitoring. Tech Savvy: Comfortable with CRM software, call monitoring tools, and reporting dashboards. If Interested Call / Whatsapp - HR Anjali 9699666772 Drop your Resume - anjali.siddhu@ketto.org

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from office-Bangalore or Kolkata only not for Delhi NCR..Apply those who can relocate -Bangalore or Kolkata Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Position Overview: We are looking for a highly motivated and enthusiastic Individual for a Technical Trainer with strong fountains in Desktop troubleshooting, Printer troubleshooting, Office 365, windows servers, Virtualization, Azure/AWS, and Networking. You will be responsible for the training of the new joining for the role of Associate System Admin, L1 and L2 resources. This is an excellent opportunity to start your career in a dynamic and supportive environment. Required skills: Proven hands-on training experience is a must. Design, Develop and Deliver training on System administrator /System Engineer Topics (Desktop, Printers, Back-ups and disaster recovery, Windows servers, Virtualization, Networking, Azure/AWS, Office 365 and Active Directory) Conduct in-person and virtual training sessions for new recruits and existing staff. Customize training material to align with company standards and specific team needs. Stay updated with the latest system administration tools and trends. Evaluate training effectiveness and make improvements based on feedback. Collaborate with engineering and support teams to understand skill gaps and training needs. Evaluate training effectiveness through assessments, feedback, and performance metrics. Strong understanding of technical concepts and the ability to communicate them clearly to diverse audiences. Excellent presentation, communication, and interpersonal skills. Education and/or Experience: Any Technical qualifications (BCA, B.Tech, B.Sc.-IT). Good to have technical certification (MCSE/MCSC/CCNA, AZ-104, CompTIA) Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Interested candidates can share CV on sherry.1149@alaricventures.com

2yr exp as a BPO SR Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Lucknow only not for Delhi/NCR and Kolkata APPLY those who can relocate in Lucknow Required Candidate profile Work From Office Lucknow only not for Delhi/NCR and Kolkata -APPLY those who can relocate in Lucknow Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Min 3 years experience as process trainer with international BPO on papers Prefer international Insurance process Training exp. Should be only from an international Insurance non voice and Voice background. Salary: Max upto 10 LPA Fix Sat/Sun off WhatsApp your profile or WhatsApp call @ 9623462146 or Dipika@infiniteshr.com ******Hiring for P & C Insurance Team Manager , Salary upto 12.00L*** ****Hiring For WFM ( Forecasting and Capacity Planning Is Mandatory ) Salary Upto 7.50L *** *****Hiring for Technical Lead Risk & compliance ,UK Shift Salary upto 17.00LPA** **** Hiring for Team Manager _ medical Coding , US Shift Salary upto 14LPA**** **** PMS (Senior Executive- HR) for Bangalore location Salary upto 7.50 LPA*** Regards Dipika Sharma 9623462146 Role & responsibilities Preferred candidate profile Perks and benefits

Greetings, Great opportunity to be a part of Ienergizer as a process trainer . Requirements :- Overall, 3 years Experience in Call Centre /other industries with 1 Years Experience as Trainer. Graduation is must. BPO experience. Customer Service experience. Roles & Responsibilities :- Advanced Communication Skills: Ability to train agents on handling sensitive and complex issues, including de-escalation techniques. Emotional Intelligence: Training agents to recognize and manage their emotions and those of customers. Crisis Management Training: Educating agents on managing critical situations calmly and effectively. Scenario-Based Training: Using real-world scenarios and role-playing to prepare agents for high-stress interactions. Presentation Skills: Engaging and effective delivery of training materials. Knowledge of Training Methods: Understanding of adult learning principles and various training techniques. Patience and Empathy: Ability to support and guide learners at different levels. Analytical Skills: Assessing training effectiveness and identifying areas for improvement. For more information contact the below mentioned. Vinay - 9910155221 pradeep.gaur3@ienergizer.com Warm Regards, Talent Acquisition Team Ienergizer

Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues,skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi,with proven leadership Share CV on 7880974645 AKASH (HR).

For AM - min. 5 yr exp - pack upto 12L For DM - min. 8 yr exp - pack upto 15L Knowledge of Psychometric tools would be an added advantage Graduate US Shift Both Side Cab Contact@7289094130 / yashika.imaginator@gmail.com Required Candidate profile Work Experience in end to end soft skills delivery & program management (learning & development) portfolio – training delivery, design, data management and reporting. Team handling Exp. MS Office

Role & responsibilities Learning Strategy & Planning : Develop and implement L&D strategies that support business goals and brand values. Conduct training needs analysis across departments and job roles. Training Design & Delivery : Design engaging training programs focusing on customer service, sales excellence, luxury experience, product knowledge, and leadership development. Implement blended learning solutions (classroom, e-learning, on-the-job). Partner with retail leaders to deliver high-impact learning experiences. Talent Development : Identify high-potential employees and create development plans. Manage programs for succession planning and internal talent mobility. Quality & Compliance : Ensure all training content aligns with brand guidelines, luxury retail standards, and industry best practices. Maintain accurate documentation and reporting of learning activities and effectiveness. Stakeholder Collaboration : Collaborate with Store Managers, HR Business Partners, and Senior Leadership to understand training needs and outcomes. Liaise with external training vendors where applicable. Preferred candidate profile Qualifications & Experience Masters degree in Human Resources, Business Administration. 1015 years of experience in Learning & Development, with at least 5 years in a managerial role. Knowledge about SAP is preferred. Certified trainer is preferred. Experience in luxury retail is highly preferred . Proven track record of designing and implementing successful training programs. Strong facilitation, coaching, and interpersonal skills. Familiarity with LMS platforms and digital learning tools. Key Competencies Deep understanding of luxury customer expectations and service delivery. High emotional intelligence and cultural sensitivity. Strategic thinking with strong execution capabilities. Strong communication and presentation skills. Ability to manage multiple projects and stakeholders in a dynamic environment.