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7 - 10 years

5 - 7 Lacs

Jodhpur, Warangal

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Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Warangal & Jodhpur location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. Shift Timings Should be flexible with shifts City – Hyderabad or Warangal No of working Hours-5 days/ 9 hours Assignment duration -6 months-1 Year(Extendable basis performance) Commercials-INR 65000 Gross Per Month(Inclusive of all taxes) Start date – ASAP Desired Skills and Experience As a Customer Experience champion be responsible for strengthening the teams' communication and soft skills to enhance customer outcomes in the form of CSAT and NPS Develop and deliver modules pertaining to Customer Experience Blueprint Trainings across customer service operations in a contact center environment Develop and formulate customer experience training curriculum, conduct group trainings and individual coaching and knowledge assessment to new and existing agents with the objective to ensure superior and consistent service quality Utilize effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom/virtual environment Proven communication skills, Prepare and present training materials through effective learning sessions, hands on demonstrations, and supporting activities for superior customer service skills Must have ability to work with a team Open to work in shifts Should be able to handle pressure situations and willingness to learn. Preferences Ability to Deep dive into our operational insights to identify opportunities, themes, and gaps to upskill team performance on Customer Experience skills. Provide feedback through call monitoring assessment and in-person to assist Voice agents in providing a higher degree of customer service on calls Some who wears smile on the face and contributes towards positivity in the team Great confidence and a strong go getter Some who can do effectively do role modelling for the team in terms of personality development Inspire people with his own utilization of soft skills Person with strong learning acumen Person who is willing to learn and motivate other to learn Someone who can make learning fun for employees Able to work in a 24 x 7 work environment The trainer should be able to deliver on the following: 1. Know about traning delivery and feedback techniques on communicative skills and soft skills in Australian V&A 2. Monitor calls and share feedback on CTQ parameters 3. Agility to work in a virtual environment using online tools that the trainer has access to currently 4. Coaching the bottom quartile and showing an improvement in call & email quality 5. Well versed in Soft Skill & VnA and training methodologies 6. Floor Support experience 7. Exposure to Quality imporvement Audits and Soft Skill Trainings Client Round will be conducted

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3 - 8 years

2 - 7 Lacs

Navi Mumbai, Mumbai, Mumbai (All Areas)

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Job Opening for Content/ Curriculum Manager with ITM Group Of Institutions at Navi Mumbai NOTE - If Interested mail me your updated CV on aishab@itm.edu or you can call us on 8879419086 Desired Candidate Profile Education: Graduate with Added qualification in Training/Instructional Design Salary: Commensurate with experience and knowledge. Experience: 5 to 8 yrs. SPECIALIZED KNOWLEDGE AND SKILLS: Knowledge of e-learning tools Captivate, Articulate (Desirable) Excellent written communication skills with a flair for proof-reading and creative writing. TECHNICAL SKILL SET: Good hands-on, working-knowledge of MS Word, Excel and power point, Experience in content creation Key Responsibility Areas Possess strong knowledge and prior experience of creating Instructor Led Training Modules Including Workbooks and Handbooks Understanding structured writing techniques, modular content development and the instructional development lifecycle (analyzing needs through evaluating, and maintaining courses) Proven track record of designing and creating compelling, training courses for audiences that include customers and employees Intermediate knowledge of Articulate Storyline or similar elearning authoring tools Intermediate knowledge of Learning Management Systems Excellent organizational skills and attention to detail Basic knowledge of graphics and tools Proficient in MS Office tools The person is expected to create training manuals primarily for English and Behavioral domain for PGDM students based on few inputs, identifying and adding necessary content on their own, under minimum supervision. Conduct training needs analysis and measure effectiveness of training Work directly with internal subject matter experts and external consultants for relevant content needs to meet functional and behavioral Training requirements of the teams. Ability to work under pressure and deliver within timelines Collaborate with other members of the curriculum development and training team to brainstorm, problem-solve, and review each others work Work with subject matter experts on other teams who provide knowledge transfer (to enable appropriate course content and lab scenarios with functional results) Assist with management of course development projects including scoping the required resources and timeline to meet project timelines with quality results Produce quality ITM course material (including course design documents, course outlines, course descriptions, presentation slides, diagrams, lab exercises, instructor guides, lab setup guides, job aids, and assessments Design measurement instruments and create advanced learning activities questions for quizzes and certification exams

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3 - 8 years

4 - 8 Lacs

Bengaluru, Kolkata

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1 Yr exp as a Trainer(Who is giving training to Field people,) from ecommerce Industry ..Sales Trainer/Process Trainer / TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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7 - 12 years

20 - 35 Lacs

Mangalore, Bengaluru

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Candidate should have hands on experience in PHP Technologies Other technologies like Angular, React.js, Java, Full Stack is + Excellent Communication skills Work Location : Bangalore/Mangalore - required immediate joiner Exp - 7 to 30 yrs

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3 - 8 years

3 - 8 Lacs

Pune

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Data Science/Data Engineering/Data Analytics/Gen AI

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3 - 8 years

5 - 8 Lacs

Pune, Bengaluru, Gurgaon

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Role : Trainer DESIGNATION : Trainer II LOCATION : Bangalore & Gurgram & PUNE YEARS OF EXPERIENCE : 2 years as process Trainer Shift :- Rotational Shift Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Educational qualification: Bachelor's Degree in related field with two to four years of relevant experience preferred. Call Apoorva 9986600010 call ruth@9590520040

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2 - 6 years

2 - 3 Lacs

Kanpur

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Prabhat Engineering College is looking for Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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5 - 10 years

7 - 17 Lacs

Mumbai Suburbs, Thane, Mumbai (All Areas)

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- Training need assessment, designing, developing, implementing & evaluating training programs - Provide input to stakeholders on knowledge and skills developmental requirements based on the market and business priorities & market/customer feedback. Required Candidate profile - 5+ years of as a First Line Manager (FLM) and at least 2+ years as a Training Manager is desirable. - Fluency in written and spoken English communication with a neutral accent.

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3 - 8 years

7 - 9 Lacs

Pune, Nagpur, Mumbai (All Areas)

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Will be responsible for regularly driving the processes. Will be responsible for Induction and Functional Training for all the employees joining in the circle. Will maintain Training Records of all the employees working in the circle. Responsible for developing the Speed & Guest Service Culture in the Circle. Will be responsible for Guest Feedback process implementation. Will be instrumental in implementing the standards set by the organisation. Responsibility to conduct training sessions via LMS On the job trainings at restaurants Virtual interaction with restaurants with the help of technology. Will be responsible for New Product Audit, New Product roll out. Responsible for SOP reinforcement. Will be responsible for MIT Training and developing internal pipe line of resources.

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1 - 3 years

0 - 3 Lacs

Ernakulam

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RP2 Education Institute is looking for an experienced Data Analyst Trainer (Faculty) to train students on data analytics concepts, tools, and techniques. The ideal candidate should have strong technical expertise in data analysis, statistics, and visualization, along with a passion for teaching and mentoring students. Key Responsibilities: Deliver high-quality training sessions on data analysis, visualization, and related technologies. Teach tools like Excel, SQL, Python, R, Power BI, and Tableau. Guide students through hands-on projects, case studies, and real-world datasets. Develop curriculum, training materials, and assessments as per industry standards. Provide career guidance and mentor students on industry trends and job opportunities. Conduct mock interviews and assist students in preparing for job placements. Stay updated with the latest advancements in data analytics and integrate them into training programs. Evaluate student progress and provide constructive feedback. Qualifications & Skills: Bachelors or Master’s degree in Data Science, Computer Science, Statistics, or a related field. 1+ years of experience in data analytics, business intelligence, or a related role. Hands-on experience with data analysis tools (Excel, SQL, Python, R, Power BI, Tableau). Strong analytical, problem-solving, and communication skills. Prior experience in teaching/training is preferred but not mandatory. Ability to simplify complex concepts for learners of varying backgrounds. Preferred: Certifications in data analytics (Google Data Analytics, Microsoft Power BI, etc.). Experience in corporate training or online education platforms.

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5 - 10 years

4 - 5 Lacs

Bengaluru

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Greetings!!! Openings at Sagility for Process Trainer-Claim Adjudication(US Healthcare) Job Description: Minimum of 4 years of experience as a Process Trainer in an International BPO. Excellent written and verbal communication skills, with strong interpersonal abilities. Proven experience as a Trainer in an International BPO environment. Strong presentation and Excel skills. Sound knowledge of basic training methodologies. Ability to work in rotational shifts. Immediate joiners are mostly preferred. Interested candidates can share your resume to anitha.c@sagilityhealth.com

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4 - 8 years

4 - 7 Lacs

Chennai

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Greeting from Prochant!! We are hiring for RCM Trainer Position for Chennai location. MODE OF INTERVIEW: Teams CALL Skills : Process Trainer / Process Coach Domain : US Healthcare - Medical Billing Shift Timing : Night Shift (Sat & Sun fixed off) Roles and Responsibilities: Need to have extensive knowledge of RCM Have good knowledge about HIPAA compliance Have ability to train Freshers from the scratch about RCM industry. Good communication and interpersonal skills Monitor the progress of the trainees and provide constructive feedback Monitor new joiners performance and clarify process related queries Implementing new training plan & training method Traits Minimum 5+ years in US Healthcare Process.(Experience ar callers more than 5 years experience with excellent communication can also apply. Prefer candidate with good exposure in Denial Management, AR Calling, Billing in medical billing domain. Immediate joiner preferred. Benefits : 1. Salary & Appraisal - Best in Industry 2. Excellent learning platform with great opportunity to build career 3. Quarterly Rewards & Recognition Program 4. Upfront Leave Credits 5. Only 5 days working. Interested candidate please share resume and photo to Abdulwhab@prochant.com with subject line of "Process Trainer" (Trainers only from Medical Billing Industry can apply). Contact Details: Abdul Wahab Contact Number : 8248165076 Email id: abdulwahab@prochant.com

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1 - 5 years

3 - 8 Lacs

Hyderabad

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Hiring for AR Callers - Associate , Team Lead , Trainer (US Healthcare - Only from Provider side) || Up to 70 k Take-home || Locations : Hyderabad || Contact : HR Keerthi Sai Priya - 9951773491|| Eligibility :- 1. AR Caller : Min 1 year of experience into AR Calling which should be only from provider side Package : Up to 40K Take-home 2. AR Team Lead : Overall 5 yrs into AR and 1 year as a HB TL and must have On papers experience ONLY as a Team Lead (Or) Team Coach Package : Up to 70K Take-home Must have worked on softwares like Epic (or) Cerner (or) Meditech Only 3. AR Process Trainer : Overall 5 yrs into AR and 1 year On or Off papers experience is Mandate into HB AR Caller Training (trained exp at least 6+ Batches that too class room training only) Package : Up to 60K Take-home Must have worked on softwares like Epic (or) Cerner (or) Meditech Only Qualification :- Inter & Above Location :- Hyderabad Notice Period : Immediate joiners only Work from office / Night shifts 2 Way Cab Relieving letter is mandatory Interested candidates can share your updated resume to HR Keerthi Sai Priya - 9951773491 (share resume via WhatsApp) Refer your friend's / Colleagues

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4 - 9 years

3 - 5 Lacs

Chennai, Bengaluru, Hyderabad

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- This role requires candidates to demonstrate excellent skills in relevant areas. - Responsibilities include handling daily tasks, meeting targets, and contributing to team success. - Strong communication, problem-solving, and teamwork skills are necessary. - Relevant qualifications as per the position. - Freshers/experienced candidates can apply depending on job type. - Compensation as per industry standards. Location: As specified (e.g., Chennai, Bangalore, Hyderabad, Remote). Preferred Skills: - Basic technical/commercial/industry knowledge depending on role. - Customer service, analytical skills, or technical skills based on position. - Proficiency in communication and willingness to learn.

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0 - 5 years

2 - 4 Lacs

Panchkula, Mohali, Chandigarh

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To Get Job in Call Centre Call / WhatsApp Sourabh @ 9779924404 Hiring For Customer Support Rounds will be Telephonic/ Walk-in Chandigarh , Mohali Location Ready To Work In Rotational Shifts From Office & Good with Spoken English/ Computer Savvy Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals

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2 - 7 years

8 - 18 Lacs

Hyderabad

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We Are Hiring, IT sales ( cloud sales, AWS, Microsoft) * | | Hyderabad * Min 2+ yrs exp into Cloud service sales Designation:Sr BDR Day Shift Package: 12LPA (with variable) Location: - Hyderabad Graduation is mandatory Work from Office Notice Period :- 0-15 days Reliving letter is Mandatory ------------------------------------------------------------------------------------ Designation: Trainer Day Shift Package: 18LPA (with variable) Location: - Hyderabad Graduation is mandatory __________________________________________________________ Designation: Quality Analyst Day Shift Package: 16LPA (with variable) Location: - Hyderabad Graduation is mandatory HR Balasri - 9030179503( Share resume to whatsapp) Email id: balasri.hraxis@gmail.com #ITSales #CloudSales #BDR #Cloud #GCP #AWS #Azure #Microsoft #BusinessDevelopment #InsideSales #B2B #ColdCalling #LeadGeneration #AccountManager #AccountManagement #Trainer #QA #QualityAnalyst

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1 - 6 years

4 - 6 Lacs

Pune, Bengaluru

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Urgent Openings in Bangalore , Pune & Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

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0 - 5 years

5 - 8 Lacs

Gurgaon, Noida, Mumbai (All Areas)

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. *Work From Office* Support Hiring: Trainer Good/ Fluent English Salary: Up to 12 LPA Kindly access the following link to submit your job application: https://bit.ly/999111888 -- Required Candidate profile -- Kindly access the following link to submit your job application: https://bit.ly/999111888 -- Perks and benefits Provident Fund + Gratuity + Medical Insurance +etc

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10 - 20 years

8 - 18 Lacs

Chennai

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Dear Candidate, We have an urgent requirement for .Net Trainer for Pune,Bangalore,chennai,Hyderabad,Kolkata,Hyderabad,Coimbatore,Kochi Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. Program Details: 1. Project Duration: 3 months 2. Training Type: Technical 3. Module Name: : .Net 4.Audience Level: Freshers 5. Training Location: Pune,Bangalore,chennai,Hyderabad,Kolkata,Hyderabad,Coimbatore,Kochi 6. Dates of the Training: ASAP

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1 - 3 years

2 - 4 Lacs

Pune

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Roles & Responsibilities: 1. Provides real time agent feedback and oversee execution by team 2. Highlight challenges that occur and get responses on a real time basis 3. Identify training and quality interventions as required and reach out to the concerned teams to solve real time issues 4. Solve all Knowledge Management (KM) related issues with real time interventions 5. Should have very strong process expertise 6. All other roles and responsibilities as mutually defined by PhonePe and Service Provider will be applicable basis their respective roles. (Quality & Training)

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3 - 8 years

14 - 17 Lacs

Bengaluru

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Job Description: Responsible for developing, administering & facilitating strategic service learning & development programs that drive new hire retention and productivity to meet business unit metrics, as well as company goals and objectives. Works as a strategic partner within the business unit to identify, develop and implement strategies, learning programs and technologies to prepare service employees to meet business unit metrics and growth strategies. Collaborates directly with service leadership to ensure learning programs are applicable to the needs of internal/external clients. Measured results, inspection and ongoing development in role is required. Responsible for effectively developing and facilitating service learning & development programs that drive new hire retention and service employee productivity to meet business unit metrics. Increase the knowledge of service new hire participants, inspect & validate the proficiency and execution of key service skills and processes required to execute at or above service key performance metrics. Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, service performance, and skills proficiency to service leadership. Works in partnership with Learning & Development Operations to develop and maintain high-quality ILT and VILT facilitation materials including agendas, lesson plans, coaching call decks all other program materials required to execute an effective learning program. Responsible for leading cohort participants to required performance levels, identify potential concerns and/or barriers to performance and work in partnership with sales leadership to coach, correct and increase proficiency in a timely manner to ensure cohort & business objectives are met. Collaborates with internal L&D partners such as Project Managers, Learning Designers, & Content Curators to ensure all program materials are relevant to the business unit strategies and meet the effectiveness standards of program facilitation. Maintain a consistent field presence via in-person or virtual field rides, observe service employee performance and provide timely feedback to service leadership on service process execution and development opportunities, as well as coaching recommendations. Participate in leadership meetings and applicable service training programs and events to provide insights on learning opportunities, make effective recommendations for service proficiency improvements, and maintain relevancy to industry trigger events. Other duties as assigned. Bachelor's Degree in in related field - Preferred 2 years of experience in relevant and proven service or service training experience, Paychex service experience preferred. 2 years of experience in specific industry service experience. 2 years of experience in consultative or relationship management experience.

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3 - 8 years

5 - 10 Lacs

Mumbai

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Hand-hold & Support to newly joined associates by conducting shubharambh Programme & Ops process training. Conduct training & assessment for internal employees for the entire ops team. Conduct process training for FOCO staff. Conduct VIVA for Pan India CSEs. Share debt. wise knowledge score MIS on monthly basis. Aligning to the training needs of the mapped business function. Exhibit proactiveness towards taking self-development initiatives as a trainer.

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1 - 6 years

3 - 6 Lacs

Mysore, Noida, Vijayawada

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Domestic BPO Hiring Immediately !! 1.Assistant manager 2. Team Leader 3. Quality Analyst 4. Trainer 5 MIS Must have on paper BPO experience Share Resume on Whatsapp at 9821100796

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4 - 8 years

8 - 11 Lacs

Pune

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If you love to learn and teach, are a quick learner and would love to teach top-notch courses in Full Stack Development, then we are looking for you! The Instructor/ Teaching Assistant role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build networks with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners. upGrad is looking for people passionate about education to teach, design, and develop content on DSA, MERN, Spring, Deployment, GenAI for Software Productivity, etc., for students and working professionals and help build the careers of tomorrow. Role & responsibilities Develop world-class content in DSA, MERN, Spring, Deployment, Databases and other similar domains. Mentor and teach the content to ensure that the learners are interview-ready Understand the subject and develop courses to help learners meet high standards. Understand the content development process; work with educational content across all levels. Work closely with senior faculty, freelancers and global industry leaders. Preferred candidate profile Graduates/Post-Graduates with: Teaching/Training experience of 4+ years for FullStack Development roles Strong Java, DSA and MERN development expertise In-depth understanding of SQL/ NoSQL DBs, Excel Advanced programming skills using Python and Java Frameworks like SpringBoot Smart, curious people who enjoy learning and upskilling in the latest fields of technology Ability to quickly learn various concepts, techniques & tools Comfort level in speaking in front of a camera

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5 - 10 years

3 - 7 Lacs

Delhi NCR, Bengaluru, Kolkata

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1 yr exp as a BPO Lead Training on the paper Prepare Annual Training Budget& plans Delivery of NHT, OJT, Refresher training TNA TNI TTT WFO kOLKATA ONLY-APPLY IF CAN RELOCATE Call/WhatsApp cv to Neha 8287267407, Amit 8851792136 Required Candidate profile Work From Office-Kolkata only not for Delhi/NCR neither Bangalore..Apply those who can relocate in Kolkata Perks and benefits Fix Salary + lucrative Incentives

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