Learning and Development Manager Quest Business Solution

5.0 - 9.0 years

0 Lacs

surat, gujarat

On-site

Role Overview: You will be responsible for Training Needs Identification (TNI) by developing and implementing methodologies to align learning and development interventions with organizational goals and future leadership requirements. Additionally, you will collaborate with the leadership team to create a comprehensive training plan and ensure its execution. You will also be involved in identifying, coordinating, and managing internal and external trainers for specific learning programs. Key Responsibilities: - Develop and implement TNI methodologies to identify relevant learning and development interventions. - Collaborate with the leadership team to create a comprehensive training plan and ...

Posted 1 week ago

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Customer Service Trainer Win Solutions Pvt. Ltd

2.0 - 6.0 years

0 - 0 Lacs

chennai, tamil nadu

On-site

As a Customer Service Trainer in the Training & Development department, you will play a crucial role in enhancing operations by implementing effective recruitment and training programs for call center staff. Your responsibilities will include ensuring that candidate selection aligns with job descriptions and budget constraints, designing and developing training modules, and delivering soft skills and behavioral training tailored to organizational requirements. You will be tasked with creating monthly, quarterly, and annual training calendars based on business needs and performance insights. Evaluating training effectiveness, driving internal communication related to employee development, and...

Posted 3 months ago

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