Trainer - Healthcare

Key Responsibilities:

· Conduct induction training for new joiners across all departments.

· Design and deliver process-specific training modules for Claims Processing, Claims Coordination, and Support Teams.

· Train internal and external staff on insurance processes, and TPA/Hospital workflows.

· Monitor and assess trainees’ performance during and after training; recommend improvements.

· Maintain accurate training records and prepare training reports for management.

· Support knowledge sharing, performance improvement, and continuous learning culture across the company.

Requirements:

· Bachelor’s degree in any discipline (preferred: Healthcare, Management, or related fields).

· Minimum 2–4 years of experience as a Trainer, preferably in the insurance or healthcare domain.

· Excellent communication and presentation skills.

· Strong understanding of health insurance claims lifecycle is an added advantage.

Preferred:

· Prior experience training in TPA, insurance BPO, hospital billing, or claims environments is an added advantage.

· Knowledge of IRDAI regulations, claim documentation, and reimbursement/cashless processes.

Job Type: Full-time

Pay: ₹350,000.00 - ₹450,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person