Traffic & Tracking Executive

Job Summary

The Traffic & Tracking Executive is responsible for monitoring vehicle movement, coordinating with drivers and transporters, and ensuring timely pickup and delivery of consignments. The role focuses on route planning, real-time tracking, exception handling, and effective communication to support smooth logistics operations.

Key Responsibilities

Vehicle Tracking & Monitoring

• Track vehicles in real time using GPS and fleet management systems.
• Monitor trip progress, transit time, and route adherence.
• Identify delays, breakdowns, route deviations, or stoppages and take corrective action.

Traffic & Route Coordination

• Plan and optimize routes to ensure timely and cost-effective deliveries.
• Coordinate with drivers regarding traffic conditions, diversions, and delivery instructions.
• Provide real-time guidance to drivers to avoid delays and congestion.

Driver Coordination

• Maintain regular communication with drivers for status updates.
• Ensure drivers follow scheduled reporting, trip sheets, and company SOPs.
• Assist drivers during emergencies such as breakdowns, accidents, or route issues.

Customer & Internal Coordination

• Share live shipment status with internal teams and customers as required.
• Escalate delays or exceptions to operations and customer service teams.
• Coordinate with warehouse, loading, and unloading teams for smooth operations.

Documentation & Reporting

• Maintain trip records, tracking logs, POD status, and exception reports.
• Ensure timely closure of trips in the system.
• Prepare daily MIS reports on vehicle movement, delays, and delivery performance.

Compliance & Safety

• Ensure drivers comply with road safety rules and company policies.
• Monitor driving behavior, speed alerts, and rest periods (where applicable).
• Support compliance with transport regulations and internal SOPs.

Skills & Competencies

• Knowledge of logistics operations and transport routing
• Familiarity with GPS tracking and fleet management systems
• Strong communication and coordination skills
• Ability to handle pressure and resolve issues quickly
• Basic knowledge of transport documentation and POD process
• Good computer skills (MS Excel, ERP / TMS systems)

Qualifications & Experience

• Graduate / Diploma in any discipline (Logistics preferred)
• 1–4 years of experience in traffic control, fleet tracking, or transport operations
• Experience in logistics, transport, or courier companies preferred

Preferred Attributes

• Experience in 24/7 operations or shift-based roles
• Knowledge of regional routes and traffic patterns
• Ability to multitask and manage multiple vehicles simultaneously

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person