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8.0 - 10.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Summary The Senior Business analyst role is a key role in the data squad servicing end to end Treasury functions and is required to support following activities: Collaborate with the business in defining business analytics requirements, translating them into data attributes required for the consuming system. Confirm golden source and availability of the required data attributes (CDEs), including frequency, granularity and other dimensions. Provide necessary timelines as to when upstream can provide necessary data Review non-functional requirements where it pertains to data retention, archival etc Review and challenge taxonomy requirements with regards to hierarchies Data governance and ownership, DQMS (linking to BCBS239) and control framework to be leveraged and implemented Ensure Data SLAs (contract between data provided and consumer) and OLAs (agreed timing) in place Identify handshake with operating model workstream where any of the above impacts as-in or target state operating model and / or processes Actively engage with stakeholders (business, ITO, Group Data & Analytics, CDO) to deliver appropriate solutions as per planned timelines. Follow the structured approach to programme delivery and provide regular risk/issue updates to the Project Manager. Qualifications 8-10 years of functional experience in Treasury management, regulatory reporting change Management roles Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Good understanding of Balance sheet & financial instruments (Loans, Deposit, Derivative etc...) Knowledge of Treasury management, capital & liquidity reporting (ex: LCR, NSFR, PRA 110 reporting, Basel 3, IRRBB, FTP) Experience in the Change Management/ Technical Knowledge on BI platforms. Previous experience in working with Treasury, Country Finance, Group Regulatory reporting and BAU teams to understand requirements and articulate them within the Business and data requirements document. Preferred experience in BI applications and related change management Expertise in SQL, Python Experience with both waterfall & agile methodologies Strong communication, presentation skills and stakeholder management skills Pragmatic team player with attention to detail Ability to work proactively, independently when necessary and displays strong initiative. Understanding of end-to-end data operating model Consistently high performer and excellent role model of the Banks core values This role requires strong business analysis skills, sound understanding of the Systems Development Life Cycle, an understanding of functional areas specifically around Treasury Management and reporting domain to satisfy delivery of business benefits. Business Methodology To act as a business solution owner of the projects’ target state and support analysis included in relevant concept and methodology papers required for preparation of BRDs To ensure that detailed requirements are documented in BRDs, and are duly signed off by relevant stakeholders To ensure that the new solutions comply with internal procedures / external regulatory guidelines and project deliverables are properly understood by business stakeholders, project team, and end-users. Solution architecture To validate that the strategic system architecture proposed by Technology is fit for its business purpose and is in line with the agreed business target state To drive prioritization taking into consideration business benefits, delivery timelines, system performance etc. To centrally coordinate system interfaces/dependencies/change releases for the Treasury workstreams and ensure alignment across all centres Communication and Change Management Communication with the policy owners and producers of regulatory and internal risk metrics to understand their processes and to push the business perspective. Communication with business to understand user needs and resolve issues User Acceptance Testing & driving embedment. To support the development of testing packs with predefined results sets To review test cases ensuring completeness of UAT coverage To perform UAT and ensure end product is as per the business requirements To monitor any gaps/bugs identified, and work with Technology counterparts to track progress and ensure resolution Processes Collaborate and partner with Global Process Leaders as part of the Build & Maintain model Deliver the infrastructure and capabilities to enable target operating model and control framework Optimizing current business model and enabling business benefit materialization through straight-through processing Risk Management Be a fearless leader in driving the adoption and associated operational benefits of the strategic technology Proactive in seeking regular assurance that the teams are performing to an acceptable risk and control standard. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. Include all necessary internal, legal and regulatory controls through the development of Global Finance requirements. Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain within risk appetite. Skills And Experience Change / Programme Management Agile methodology / strategic planning Data Analysis and story-telling Stakeholder Management and Influence Effective Communications Knowledge of Organizational Design Trading and Treasury products Understanding of Bank systems architecture Qualifications NA About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

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8.0 - 10.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Summary The Business Analyst (SME) role is a key role in the Collateral Task Force Programme servicing operationalization of Contingent facilities with Central Banks. Business requirement documentation including functional and non-functional requirements for establishing a contingent facility with Central Banks. Participating in solutioning and design discussions to making sure that the solution being built is fit for the purpose. Performing F2B system and controls testing involving upstream & downstream systems. Collaborating with Internal audit team to obtain necessary approvals. Collaborate with the business in defining End to end operating model for REPO. Collaborate with the business and tech teams to operationalize a brand-new contingent facility with Central Banks and building necessary system changes. Confirm golden source and availability of the required data attributes (CDEs), including frequency, granularity and other dimensions. Provide necessary timelines as to when upstream can provide necessary data Review non-functional requirements where it pertains to data retention, archival etc Review and challenge taxonomy requirements with regards to hierarchies Data governance and ownership, DQMS (linking to BCBS239) and control framework to be leveraged and implemented Ensure Data SLAs (contract between data provided and consumer) and OLAs (agreed timing) in place Identify handshake with operating model workstream where any of the above impacts as-in or target state operating model and / or processes Actively engage with stakeholders (business, ITO, Group Data & Analytics, CDO) to deliver appropriate solutions as per planned timelines. Follow the structured approach to programme delivery and provide regular risk/issue updates to the Project Manager Flexible in adjusting to the changes in roles and responsibilities to accommodate the shift in the business plan and motivate others to follow suit. Key Responsibilities Business Methodology To act as a business solution owner of the projects’ target state and support analysis included in relevant concept and methodology papers required for preparation of BRDs To ensure that detailed requirements are documented in BRDs, and are duly signed off by relevant stakeholders To ensure that the new solutions comply with internal procedures / external regulatory guidelines and project deliverables are properly understood by business stakeholders, project team, and end-users. Solution architecture To validate that the strategic system architecture proposed by Technology is fit for its business purpose and is in line with the agreed business target state To drive prioritization taking into consideration business benefits, delivery timelines, system performance etc. To centrally coordinate system interfaces/dependencies/change releases for the Treasury workstreams and ensure alignment across all centres Communication and Change Management Communication with the policy owners and producers of regulatory and internal risk metrics to understand their processes and to push the business perspective. Communication with business to understand user needs and resolve issues User Acceptance Testing & driving embedment. To support the development of testing packs with predefined results sets To review test cases ensuring completeness of UAT coverage To perform UAT and ensure end product is as per the business requirements To monitor any gaps/bugs identified, and work with Technology counterparts to track progress and ensure resolution Processes Collaborate and partner with Global Process Leaders as part of the Build & Maintain model Deliver the infrastructure and capabilities to enable target operating model and control framework Optimizing current business model and enabling business benefit materialization through straight-through processing Risk Management Be a fearless leader in driving the adoption and associated operational benefits of the strategic technology Proactive in seeking regular assurance that the teams are performing to an acceptable risk and control standard. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. Include all necessary internal, legal and regulatory controls through the development of Global Finance requirements. Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain within risk appetite. Skills And Experience Change / Programme Management Agile methodology / strategic planning Data Analysis and story-telling Stakeholder Management and Influence Effective Communications Knowledge of Organizational Design Trading and Treasury products Understanding of Bank systems architecture BR Documentation Qualifications Key skill set requirements & experience: 8-10 years of functional experience in Treasury management, regulatory reporting change Management roles Act as the SME for Mortgages and CIB Loan pledging and encumbrance processes Excellent understanding of accounting treatments specifically related to mortgages as the product Excellent understanding of treasury and finance ecosystems including subledger, GL, Capital, Liquidity and Reg Reporting systems. Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Good understanding of Balance sheet & financial instruments (Residential mortgages and CIB Loans, Securities, Derivative etc...) Experience in the Change Management/ Technical Knowledge on BI platforms. Previous experience in working with Treasury, Country Finance, Group Regulatory reporting and BAU teams to understand requirements and articulate them within the Business and data requirements document. Preferred experience in BI applications and related change management Expertise in SQL Experience with both waterfall & agile methodologies Strong communication, presentation skills and stakeholder management skills Pragmatic team player with attention to detail Ability to work proactively, independently when necessary and displays strong initiative. Understanding of end-to-end data operating model Consistently high performer and excellent role model of the Banks core values This role requires strong business analysis skills, sound understanding of the Systems Development Life Cycle, an understanding of functional areas specifically around Treasury Management and reporting domain to satisfy delivery of business benefits. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

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7.0 years

0 Lacs

Gurugram, Haryana, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Chandigarh, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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7.0 years

0 Lacs

Cuttack, Odisha, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Bhubaneswar, Odisha, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Guwahati, Assam, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Ranchi, Jharkhand, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Raipur, Chhattisgarh, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Jamshedpur, Jharkhand, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Amritsar, Punjab, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Greater Hyderabad Area

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Visakhapatnam, Andhra Pradesh, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Kochi, Kerala, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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7.0 years

0 Lacs

Greater Bhopal Area

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Indore, Madhya Pradesh, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Mysore, Karnataka, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Dehradun, Uttarakhand, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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7.0 years

0 Lacs

Thiruvananthapuram, Kerala, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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7.0 years

0 Lacs

Patna, Bihar, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Vijayawada, Andhra Pradesh, India

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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7.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

Remote

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Experience : 7.00 + years Salary : USD 4740 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+01:00) Africa/Algiers (CET) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: Job Title: Head of Support, Delivery, and Operations (HOSDO) Location: Remote Timezone: Central European Work hours: 8 AM-6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed -income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cuntti g -edge technologies like nexRates, XTAuctions, and BestX:FI -A. Thanks to the quality of our soluonti s, we are the trusted partner of investment banks and global financial institutions. Do you dream of leaving your mark in the world of technology and nfi ance? With SoftSoluonti s, you can make it happen. If you covered this function for some time, and now wants to work with a great and motivated company, in an international context, groundb reaking technology and exciting clients. Job Description We are seeking a highly motivated and experienced Head of Support, Delivery, and Operaonti s (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading plaortf ms, manage the delivery and updates of our products, and control operaonti s for both SaaS deployments and client-controlled data centers. Key Responsibilities Leadership and Management: o Direct a skilled team of four in suppornti g, delivering, and operating our trading software plaortf ms. o Ensure eectivff e management and coordination in line with company goals. Training and Development: o Continuously develop the team''s product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: o Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: o Monitor and optimize operational costs. Propose and implement cost -saving and process improvement strategies across departments. Operational Excellence: SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ o Develop, deploy, and renfi e operational runbooks. Conduct regular operaonti al checks and mock drills to ensure readiness and ecffi iency. Strategic Planning: o Actively engage in the strategic planning of enhancements to support and operaonti al protocols to beertt serve client needs. Communication and Documentation: o Ensure the clarity, accuracy, and timeliness of all communicaonti s and documentation sent to clients. Qualifications : o Strong and proven experience in managing enterprise software software support & delivery (ideally trading plaortf ms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) o Strong background in project management, with a knack for strategic planning and problem-solving. o Experience in Capital Markets Customer Service departments of at least 5 years. o Excellent communication and interpersonal skills, capable of working eecff tively with cross -functional teams and client execuvti es. o Technical proficiency with trading plaortf ms or similar financial services software. o Experience in managing remote teams and operations. o Bachelor’s degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. o proven English: C1/C2 Personal traits o Clear understanding of business value of enterprise software o Clear understanding of business value of time, delivery, costs o Strong ownership of assigned responsibilities o Top-notch oral, written, and interpersonal abilities. We Offer o Flexible working hours and a fully remote work environment. o Opportunities for professional growth and advancement. o A culture that values innovation, efficiency, and collaborative problem -solving. o Proven Customer Service Manager certificaonti : CCSM or equivalent How to Apply Please submit your resume and a cover leertt detailing your relevant experience and why you are the best fit for the role. We look forward to understanding how you can contribute to our team at SoftSolutions. Qualification for the job is a two step process: a) online Zoom preliminary interview: 30 mins b) online Zoom detailed interview: 1 hr SoftSolutions! S.r.l. - Registered Office: Via del Caravaggio 3, 20144 Milano (Italy) - Office Address: Via Abruzzo 6 24044 Dalmine (BG) (Italy) Share Capital Euro 35.000 i.v. - Tax Code 12017370151 - VAT Code IT 02659800169 - REA no. MI-1836364 SoftSolutions! S.r.l. in its role as Controller of personal data processing, is compliant with the Regulation (EU) 2016/679. For more information please consult the privacy policy available at https://www.softsolutions.it/en/gdpr/ How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Posted 5 days ago

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