2.0 - 4.0 years

4 - 5 Lacs

mumbai

Work from Office

Role & responsibilities Candidate must have knowledge on below. Supporting Trader workstations, virtual desktops, laptops, mobiles, and dealer board turrets. Support Disaster recovery site, ensuring correct state of readiness. Asset inventory management, ensuring reporting tools updated for off network devices. Ability to priorities in a demanding environment with multiple deliverables. Provide customers with training and advice on Trader related technologies and transformations. Perform IMAC activities as part of the IT service offering. Utilize Service Now to document and track all service calls. Provide written documentation, updates, and root cause analysis on IT issues to management as ...

Posted 2 months ago

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Client Services Representative Interactive Brokers

5.0 - 10.0 years

3 - 12 Lacs

mumbai, maharashtra, india

On-site

RESPONSIBILITIES: Respond to retail and professional clients inquiries via inbound calls, email, and online chat Obtain a thorough knowledge of products offered by IB on various global exchanges Assist clients with opening and funding accounts Show clients how to use different features of the Trader Workstation Explain margin requirements to clients Investigate trade issues and order executions Knowledge of securities regulations impact on customers Qualifications: Experience: 5+ years of Client services experience in the International BPO industry Education: University degree (Bachelors) required High level of MS Excel skills required Language skills: Fluent English Good quantitative/analyt...

Posted 3 months ago

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Global Client Services - Associate Interactive Brokers

1.0 - 3.0 years

3 - 12 Lacs

mumbai, maharashtra, india

On-site

Responsibilities Respond to retail and professional clients inquiries via inbound calls, email and on-line chat Obtain thorough knowledge of products offered by IB on various global exchanges Assist clients with opening and funding accounts Show clients how to use different features of the Trader Workstation Explain margin requirements to clients Investigate trade issues and order executions Knowledge of securities regulations impact on customers Qualifications Experience: 2 years in trading or brokerage services Education: University degree (Bachelors) required NCFM/NISM certifications in capital markets, derivatives and currency derivatives High level of MS Excel skills required Language s...

Posted 3 months ago

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