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2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You will be responsible for negotiating rates, booking transport (sea, air, land), managing cargo insurance, consolidating shipments to reduce costs, preparing import/export documentation, clearing customs, tracking shipments, and facilitating communication between all parties involved in the supply chain. - Negotiating rates - Booking transport (sea, air, land) - Managing cargo insurance - Consolidating shipments to reduce costs - Preparing import/export documentation - Clearing customs - Tracking shipments - Facilitating communication between all parties involved in the supply chain,
Posted 4 days ago
4.0 - 8.0 years
0 Lacs
noida, uttar pradesh
On-site
You are invited to join our team as a Senior Manager in Customer Service at an international freight forwarding company located in Noida. The position offers a competitive CTC ranging from 4 LPA to 6 LPA and requires a minimum of 4 to 6 years of experience in the field. A Graduate degree is required, while an MBA is preferred. As a Senior Manager in Customer Service, your responsibilities will include having a thorough understanding of customer service operations and Incoterms. You will be responsible for daily coordination with overseas agents for DAP & DDP shipments, as well as ensuring seamless communication with various departments to provide timely updates and reports to customers. Your role will involve addressing customer queries and internal team issues via email and phone calls, actively tracking shipments, maintaining regular communication with shipping lines and co-loaders, and independently managing pre- and post-shipment documentation. Additionally, you will be tasked with preparing daily shipment reports for tracking purposes and assisting in providing rate quotations to customers under the guidance of pricing and sales personnel. This is a full-time position that requires on-site work in Noida. If you meet the qualifications and are ready to take on these responsibilities, please send your resume to cv@vasindiaconsulting.com.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
bihar
On-site
As a Mail Communications and Customer Service Coordinator at the Ground Hub, you will be responsible for handling all mail communications with internal and external customers. Your duties will include managing mail reverts and coordinating with relevant departments such as PUDs, warehouses, and origin to ensure smooth operations. Additionally, you will monitor exception cases like unidentified shipments, undelivered shipments, and regulatory hold cases, taking corrective actions in collaboration with the operations team. You will also provide customer service support at the Ground Hub, ensuring the delivery of quality services to all Blue Dart customers. This may involve coordinating with the Regional Customer Services Team when necessary. Tracking all shipments, updating operations teams on delays or route changes, and communicating with customers regarding delays or regulatory hold shipments are crucial aspects of your role. Moreover, you will be responsible for monitoring regulatory compliance gaps and assisting in resolving regulatory issues in coordination with the Regulatory Team. Keeping track of transit time and Net Service Levels (NSL) and providing regular updates to senior management, as well as ensuring the timely closure of SHIELD and CARESS cases related to the Ground Hub, are part of your key responsibilities. Supporting the Operations Team to ensure efficient and smooth operations at the Ground Hub is also a vital aspect of your role. Your performance in this role will be measured based on key result areas and key performance indicators, including timely updation of status in the system, efficient handling of exceptions, support in regulatory compliance cases, customer satisfaction, and adherence to the Performance Management system timelines and guidelines. Your ability to meet these performance indicators will contribute to the overall service quality, excellence, and customer satisfaction at the Ground Hub.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
rajkot, gujarat
On-site
The Import - Export Executive role based in Rajkot is a full-time on-site position that involves managing the import and export process. As an Import - Export Executive, you will be responsible for ensuring compliance with local and international regulations, coordinating with suppliers and logistical partners, and maintaining accurate documentation. Your duties will also include negotiating freight rates, tracking shipments, and addressing any issues that may arise during the shipping process. To excel in this role, you should possess knowledge of import and export regulations and compliance, along with experience in coordinating with suppliers and logistical partners. Additionally, you should have the ability to manage and maintain accurate documentation, negotiate freight rates, and track shipments efficiently. Strong written and verbal communication skills are essential, along with problem-solving abilities to resolve issues promptly. Attention to detail and organizational skills will be advantageous in performing your responsibilities effectively. Ideally, you should hold a Bachelor's degree in International Business, Supply Chain Management, or a related field to qualify for this position. If you are looking for a challenging opportunity where you can utilize your skills in import and export operations, this role may be the perfect fit for you.,
Posted 2 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
lucknow, uttar pradesh
On-site
The Paizley Design Studio is an upcoming and innovative business Start-Up situated in Lucknow, U.P., India, with a vision to create a significant impact in the fashion and lifestyle sector. You will be responsible for managing online product listings, processing customer orders, handling inventory, coordinating with suppliers, tracking shipments, and ensuring timely delivery as an E-Commerce Associate based in Mumbai. Additionally, analyzing sales data, updating product information, responding to customer inquiries, and resolving issues to improve the customer experience are also part of your role. To excel in this position, you should have experience in managing online product listings and inventory, proficiency in order processing and supplier coordination, skills in tracking shipments and ensuring timely delivery, the ability to analyze sales data and update product information, customer service skills for handling inquiries and resolving issues, excellent organizational and multitasking abilities, as well as strong written and verbal communication skills. A Bachelor's degree in a related field is preferred. As a Graduate with at least 1 year of experience in E-commerce, product listing/catalog management, and MS Excel, you are the ideal candidate. Fluency in English is required for this role. Your monthly salary will range from 10,000.00 to 12,000.00 with the potential for a performance bonus. Kindly provide details of your current and expected salary along with your notice period. Please confirm your understanding of the job requirements. If you meet these qualifications and are ready to take on this exciting opportunity, we look forward to receiving your application.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a member of the team at Stream Global, you will play a vital role in providing a wide range of Import Export services from various locations worldwide to India and reciprocally. Over the years, our expertise has expanded to encompass services such as Customs clearance, Freight Forwarding, Customs Consulting, and Ship Chartering for a diverse range of products. Your responsibilities will include negotiating shipping rates, securing container spaces, coordinating railway haulage and inland transportation, as well as preparing and processing shipping documents. You will collaborate closely with customs brokers and agencies, ensuring effective communication with clients, suppliers, and carriers. Additionally, you will provide valuable advice to clients and strategize their consignments, while also monitoring shipments closely to address any issues or delays proactively. We are looking for candidates with a minimum of 2-5 years of experience in freight forwarding. A Bachelor's Degree is required, and additional certifications such as the Certified International Freight Forwarder (CIFF) would be advantageous. A deep understanding of customs regulations, international trade compliance, and industry best practices is essential for success in this role.,
Posted 3 weeks ago
2.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Customs Documentation Specialist, your primary responsibility will involve handling online customs documentation for import and export processes. You will be required to meticulously scrutinize import/export documents, provide guidance to customers on necessary corrections, and coordinate with shipping lines using various e-portals and Odex software. It will be essential for you to track shipments daily and prepare status reports, as well as liaise with liners for DO-shipment tracking. Effective communication with shippers and consignees for document and shipment status updates will also be part of your duties. To excel in this role, you should possess a strong knowledge of Customs Tariff, Free Trade Agreements (FTA), Export Promotion Capital Goods (EPCG), and Advance Licenses for Imports/Exports. Proficiency in English, Tamil, and Telugu languages is required, along with excellent email communication skills. Experience ranging from 2 to 7 years in air/sea imports and exports is preferred. A degree from any recognized university is the minimum qualification needed for this full-time position with a day shift schedule. The work location will be on-site.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Traffic Executive at ReeRoute Logistics, you will play a crucial role in coordinating and managing our logistics operations to ensure the efficient allocation and dispatch of trucks according to schedules. Your responsibilities will include monitoring and tracking shipments, managing schedules, communicating with drivers, and ensuring compliance with safety regulations. Additionally, you will liaise with clients to provide updates and resolve any issues that may arise. The ideal candidate for this on-site, full-time position in Jaipur will have experience in logistics coordination and scheduling, skills in monitoring and tracking shipments, excellent communication and interpersonal abilities, and the capacity to work efficiently under pressure and meet deadlines. Experience with logistics software and technology is a plus, as is attention to detail and strong organizational skills. Knowledge of safety regulations and compliance requirements will be essential in this role. A Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred. Join ReeRoute Logistics in our mission to enhance efficiency, sustainability, and driver well-being in the logistics industry. Take on the challenge of ensuring that cargo is delivered on time and with care by confidently managing the logistics operations in this dynamic role.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
The primary purpose of this role is to conduct tracking of shipments for customers (excluding national & regional key accounts) following defined standard operating procedures (SOPs). You will be responsible for identifying instances of late delivery, non-delivery, return to origin, and other related exceptions, and actively follow up for closure as per the established procedures. Keeping the Team Lead informed by preparing and sending updates on these cases is also an essential aspect of this role. Moreover, you will be required to identify held back shipments and ensure timely clearances while preparing updates on these cases for the Team Lead. Handling customer claim requests and escalations received from the contact center in a prompt manner is another crucial responsibility. Directly addressing specific customer complaints, ensuring regular follow-ups for issue resolution, and monitoring and updating Turnaround Times (TATs) for delivery performance tracking are key duties associated with this position. Additionally, you will be responsible for preparing reports on TATs achieved regularly and managing customer claim requests according to company policies and procedures. Professional handling of calls within specified timelines is also a significant component of this role. In conclusion, the key responsibilities of this position include conducting thorough tracking of shipments, actively resolving delivery-related issues, preparing updates for the Team Lead, managing customer complaints and claim requests, monitoring delivery performance metrics, and ensuring professional call handling within stipulated timelines.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
As a Senior Logistics and Supply Chain Specialist at Zscaler, you will play a crucial role in managing shipping and logistics activities, ensuring the accurate tracking of shipments globally. Reporting to the Sr. Dir., Network & Infrastructure, you will oversee the shipping, storing, and receipt of goods and services. Your responsibilities will include preparing necessary shipping and export documents for domestic and international custom clearance, monitoring and coordinating the status of shipments within India and worldwide, and maintaining detailed records of all shipping and logistics activities to ensure compliance with local and company policies and procedures. Your role will involve resolving any logistical issues that arise, ensuring compliance with local and company laws, and custom regulations. You will be responsible for generating purchase orders, tracking and managing inventory, and providing inventory reporting. The ideal candidate should have a minimum of 5 years of experience in shipping, logistics, or supply chain roles, preferably in a technology or systems integrator environment. Familiarity with shipping software, logistics management systems, and related tools is required. To excel in this role, you should have the ability to stay organized with multiple responsibilities and deadlines, possess good decision-making and problem-solving skills, be detail-oriented, and have time management and workload prioritization capabilities. You should be comfortable working in ambiguous situations with limited guidance from executives, exhibit a positive questioning attitude, and be willing to dive into problem-solving with the OPS team. Preferred qualifications include effective verbal and written communication skills, experience with data center equipment provisioning, and a deep understanding of supply chain operations. If you are passionate about logistics and supply chain management and eager to contribute to a leading cloud security company's global operations, we encourage you to apply for this exciting opportunity at Zscaler.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As the responsible individual at the ground hub, your primary objective is to oversee various aspects of mail communications, customer call handling, and regulatory clearance. You will be in charge of coordinating with internal and external parties, such as PUDs, warehouses, and the origin team, to ensure seamless operations. Additionally, monitoring exception cases, providing customer service support, and tracking shipments will be crucial elements of your role. Your key responsibilities will include managing all mail communications at the Ground Hub, handling exception cases effectively, ensuring customer satisfaction through quality service provision, tracking shipments for timely updates, communicating with customers regarding delays or regulatory issues, and supporting regulatory compliance efforts. Moreover, you will be responsible for monitoring transit time, ensuring closure of online security and customer service cases, and supporting the Operations Team for efficient conduct of activities. To measure your performance, key result areas and performance indicators have been identified. These include supporting service quality and excellence through timely status updates in the system, efficient handling of exceptions, compliance with regulatory requirements, maintaining customer satisfaction levels, and promoting a performance-driven culture by adhering to management system timelines and guidelines. Overall, your role is critical in ensuring smooth operations at the Ground Hub, maintaining high service standards, resolving exceptions promptly, and upholding regulatory compliance to achieve customer satisfaction and operational efficiency.,
Posted 2 months ago
9.0 - 14.0 years
9 - 15 Lacs
Pune
Work from Office
Plan and coordinate the logistics and distribution activities, including inbound and outbound shipments, to support production schedules and meet customer delivery requirements. Collaborate with suppliers to ensure timely delivery of materials
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Shipping Coordinator, your main responsibilities will include handling shipments by sea (LCL, FCL, AIR) and reviewing various documents such as BLs, checklists, and BOES for import shipments. You will be responsible for communicating shipping updates to carriers and customers via email, as well as following up with suppliers. Additionally, tracking shipments, confirming receipt and arrivals, and handling phone calls and emails to address enquiries will be part of your daily tasks. Your role will also involve managing the documentation process of agents, ensuring a smooth import and export operation, and coordinating with CHA for clearance and delivery of goods. This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is during day shifts, with the potential for a yearly bonus. The ideal candidate should have a Bachelor's degree and at least 1 year of experience in a similar role. Fluency in English is preferred. This position is based in Mumbai, Maharashtra, and requires the availability for day shifts. The work location will be in person, allowing for effective coordination with all stakeholders.,
Posted 2 months ago
3.0 - 8.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Urgently Required Import & Export Executive who can Manages the endtoend process of importing and exporting goods—including preparing shipping documents, coordinating with customs&freight agents, tracking shipments, & ensuring regulatory compliance Required Candidate profile Location: Airoli Experience: 3yrs and above Qualification: Any graduate A more experienced role focusing on navigating import/export regulations Preferred male candidate only.
Posted 2 months ago
1.0 - 2.0 years
4 - 9 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Language Specialist - Portuguese in Chennai, India. What a typical day looks like: Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we're looking to add to our team: Typically requires a minimum of 1 to 2 years of procurement experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Posted 3 months ago
0.0 - 2.0 years
4 - 7 Lacs
Coimbatore, Tamil Nadu, India
On-site
Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add Senior Analyst - Procurement position will be based in Coimbatore. What a typical day looks like: Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we're looking to add to our team: Typically requires a bachelor's degree or equivalent experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Posted 3 months ago
- 1 years
0 Lacs
Agra
Work from Office
Job Title: Logistics Intern Location: Shastri Puram, Agra Duration: 2 Months Department: Logistics / Supply Chain About Us: We are India's number-one publisher of educational books. We publish help books for all the leading boards like CBSE, CISCE, and KSEAB. Apart from this, we also publish books for some of the most important national-level entrance & competitive exams like JEE Mains & Advanced, NEET, RRB-NTPC, CAT, CLAT, UPSC, UPPSC, BPSC, CTET etc. Responsibilities: As a Logistics Intern, you will support the logistics and supply chain team with daily operations. Tasks may include: Assisting with order processing and tracking shipments. Coordinating with vendors and suppliers. Managing inventory and updating stock records. Preparing reports and analyzing logistics data. Supporting documentation and filing activities. Helping optimizes transportation and delivery schedules. Participating in process improvement initiatives. What You'll Gain: Hands-on experience in logistics and supply chain operations. Exposure to real-world challenges and solutions. Opportunity to work with a professional team. Certificate of completion and a letter of recommendation (based on performance). If interested, kindly share your updated resume at recruitment@oswaalbooks.com or hrlead@oswaalbooks.com
Posted 4 months ago
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