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Senior Service Manager - Private Banking Skillventory

6.0 - 8.0 years

10 - 19 Lacs

gurugram

Work from Office

Role & responsibilities : Tracking and monitoring of Service Requests received across all touch points from Clients and ensuring the requests are processed within TAT. Follow up on requests and liaise with resolving units to provide a timely and accurate resolution. Identifying process improvements and ensuring that the improvements are delivered end to end. Experience in handling projects through full life cycle Utilize industry best practices, techniques, and standards throughout entire project execution. Monitors progress and performance against the project plan. Identifies, resolves or escalates operational problems and minimize delays. Conducts project meetings and prepares regular repo...

Posted 2 weeks ago

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