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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Location: Noida, Delhi NCR Work Mode: 5 days working from office Experience Required: Minimum 5 years of relevant professional experience in Accounts Receivable. Key Responsibilities: Managing end-to-end AR processes Invoice creation, understanding client requirements, creating invoices accordingly, and sharing them with clients Tracking and reconciling invoices Managing collections and follow-ups Dispute and discrepancy resolution Ensuring accurate and timely revenue recognition Compliance with accounting standards (IFRS / US GAAP / Local GAAP) Required Skills: Strong understanding of AR processes and revenue recognition principles Good communication and interpersonal skills Detail-oriented with strong analytical skills Preferred (Good to Have) Tools Experience: NetSuite Salesforce Jira Show more Show less

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5.0 - 7.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Position : Data Analyst -SALES Department : Sales Reporting To : National Sales Head Location : Greater Noida Experience : 5 to 7 years Industry : Garments / Apparel / Innerwear / FMCG Role Overview We are seeking a detail-oriented and analytically driven Data Analyst to support the National Sales Head (NSH) in strategic planning and data-driven decision-making. The ideal candidate will play a critical role in generating, analysing, and interpreting sales data to uncover actionable insights, support all India Sales teams, and enhance business performance. A strong hands-on background in mining and managing data from Sales Force Automation (SFA) and Distributor Management Systems (DMS) is essential for this role. Key Responsibilities Data Governance: Ensure data integrity, accuracy, and consistency across multiple systems and sources, with hands-on experience in mining data from SFA (Sales Force Automation) and DMS (Distributor Management Systems). Design and Deliver Reports: Develop and maintain daily, weekly, and monthly sales reports, dashboards, and business summaries for key stakeholders. Sales Performance Analysis: Analyse sales trends and performance metrics to identify gaps, deviations, and areas for improvement; recommend actionable insights to the NSH. Preparing the score card of sales team on monthly frequency Data Collection & Validation: Collaborate with Area Sales Managers (ASMs) and Regional Sales Managers (RSMs) to gather, validate, and reconcile sales data. Forecasting & Trend Analysis: Support the preparation of sales forecasts, territory-wise sales trends, and achievement tracking reports. Anomaly Detection: Perform independent analysis of sales data to flag anomalies, inconsistencies, or areas of concern. Process Improvement: Identify and suggest enhancements in data processes, reporting formats, and dashboard designs for better decision-making. Candidate Profile Educational Background: Bachelor’s or Master’s degree in Business Analytics, Data Science, or a related field preferred. Experience: 5 to 7 years of experience in MIS or Business Analytics, ideally in sales-driven environments. Data Handling Expertise: Proven ability to extract and work with data from multiple systems such as SFA (Sales Force Automation), DMS (Distributor Management System), and SAP. Technical Skills: Advanced proficiency in Microsoft Excel, PowerPoint, Data Analyst and Power BI for reporting and presentation purposes. Sales & Market Understanding: Strong grasp of sales strategies, distribution networks, and current market trends. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with sales teams across India. Detail-Oriented & Analytical: High attention to detail with a proactive, problem-solving, and analytical approach. Time Management: Capable of working independently and handling multiple priorities in a fast-paced environment. Show more Show less

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4.0 years

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Mumbai Metropolitan Region

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Role: Program Manager Reintegration, Rehabilitation & Aftercare Experience: 4+ years | Salary: Up to 6.6 LPA ____________________________________ POSITION OVERVIEW: The Program Manager Reintegration, Rehabilitation & Aftercare will lead Ashiyana’s reintegration program across Child Care Institutions (CCIs), Aftercare, and Community settings. This role involves supervising a team of social workers and counsellors, ensuring high-quality case management, coordinating with institutional stakeholders, and overseeing the smooth reintegration of youth into families, communities, and independent living. The ideal candidate brings strong leadership and coordination skills, deep empathy and commitment to child rights, and the ability to manage diverse, complex cases in a trauma-informed and rights-based way. The Program Manager will be directly reporting to the Director of the organisation. This is a full-time position based in Mumbai and requires sensitive, passionate and committed candidates. KEY RESPONSIBILITIES: 1. Program & Team Management Oversee all project activities under the Reintegration Program; serve as the key point of contact for the Director and Field Staff. Supervise, guide, and support a team of 46 Social Workers/Case Workers and 12 Counsellors working with youth across CCIs, aftercare, and community settings. Ensure effective casework delivery including assessments, individualized care planning, home visits, referrals, and reintegration follow-ups. Conduct regular team check-ins, review meetings, and performance appraisals; foster a collaborative, reflective, and learning-oriented work culture. Build team capacity through regular training, mentoring, case reviews, and reflective practice sessions. 2. Case Oversight & Systems Ensure quality, accuracy, and timeliness of all documentation including care plans, home visit reports, progress notes, and case records. Provide guidance on complex or high-risk cases involving trauma, abuse, mental health concerns, or legal issues. Facilitate internal case conferences and develop appropriate, child-centric action plans. Coordinate and support linkages with mental health services, legal aid, education, vocational training, housing, and other essential services. 3. Stakeholder Coordination & Networking Liaise with Child Care Institutions (CCIs), Superintendents, Probation Officers, Child Welfare Committees (CWCs), Juvenile Justice Boards (JJBs), Police, and other ecosystem actors. Build and nurture relationships with families, community-based organizations, government services, and volunteers to ensure comprehensive reintegration support. Represent Ashiyana in institutional meetings, stakeholder consultations, hearings, and advocacy forums. Network with vocational training institutes, educational institutions, and potential employers to create reintegration and livelihood pathways for children and youth. 4. Program Development, Reporting & Administration Contribute to strategy development, program planning, and continuous improvement of reintegration and aftercare efforts. Track progress and impact using defined indicators and tools; ensure timely reporting to internal teams and donors. Identify programmatic and systemic gaps; propose recommendations for better service delivery. Collaborate with the M&E and Communications teams for case documentation, storytelling, newsletters, and donor reports. Maintain accurate financial and administrative records; support budget planning and tracking. Schedule internal and external meetings, draft agendas, keep minutes, and ensure follow-through on action points. WE ARE LOOKING FOR SOMEONE WHO: Feels called to be part of the healing and transformation of children in closed institutions, and believes in their potential to become self-reliant and contributing citizens. Has experience managing multiple projects end-to-end and leading small teams effectively. Demonstrates strong leadership by being proactive, setting an example, and balancing structure with care. Brings empathy, resilience, and a deep commitment to trauma-informed care and restorative justice, especially when working with marginalized children. Possesses excellent analytical, problem-solving, decision-making, and conflict-resolution skills. Communicates clearly and effectively with a wide range of stakeholdersincluding children, families, team members, institutions, and government officials. Is a reflective learner, a good listener, and open to ongoing personal growthemotionally, spiritually, and intellectually. Thrives in dynamic, high-pressure environments and can creatively navigate complex or volatile situations with calm and clarity. Maintains strong professional boundaries while being emotionally grounded and attuned. Is highly organized, detail-oriented, accountable, and committed to working beyond regular hours when needed. QUALIFICATION AND EXPERIENCE: Master’s degree in Social Work, Psychology, or a related field. Minimum 56 years of experience in child rights, casework, aftercare, or community-based programs. At least 2 years of experience in a supervisory or program management role. Deep understanding of the Juvenile Justice Act, child protection systems, and reintegration challenges. Familiarity with trauma-informed practices, counseling, family systems, and youth development. LANGUAGES AND TECHNICAL SKILLS: Proficiency in English, Hindi, and Marathi (preferred). Strong documentation and reporting skills. Comfortable using MS Office and Google Workspace tools and ready to adapt to new technologies quickly. Hiring Note : Applications will be reviewed on a rolling basis. This job is first posted on June 16, 2025, on GroundZeroJobs.Org For any questions, ping us on the support helpline [WhatsApp Chat only]: +91-8058331557 Show more Show less

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3.0 years

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Pune, Maharashtra, India

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Title: Strategic Sourcing Support Analyst – Buyer Location: Pune – Hybrid (At least 3 days – Tue, Wed, Thu -Work from Office) We are looking for a Strategic Sourcing Support Analyst to join the Wolters Kluwer Global Business Services team. About Wolters Kluwer Wolters Kluwer is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, corporate performance, and ESG sectors. We serve customers in over 180 countries and maintain operations in over 40 countries. Together with approximately 20,000 people worldwide we provide expert solutions that combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. Overview As a Strategic Sourcing Support Analyst, you will be a key member of the Wolters Kluwer Global Strategic Sourcing Team, supporting critical categories like software, IT infrastructure, professional services, and workforce management. You will assist category teams with research, analytics, and large renewals or RFPs while working closely with sourcing leadership. The position emphasizes self-direction, analytical problem-solving, and optimizing sourcing operations to inform strategic initiatives. Based in the Sourcing Center of Excellence in Pune, India, you will have the opportunity to bridge foundational experience and learn alongside our experienced Sourcing Team. This position will allow you to deepen your expertise in procurement and supplier management while advancing your career within a global organization. Responsibilities: Support for Strategic Renewal Projects: Assist sourcing leadership on strategic renewal projects by providing support throughout the sourcing lifecycle. This includes activities such as supplier research, supplier analytics evaluation, cost analysis, supplier benchmarking and supporting negotiations. Data-Driven Analysis and Decision Support: Deliver detailed cost and supplier analyses by consolidating data from various sources to provide accurate insights. These analyses enable sourcing teams to evaluate options effectively and drive informed, data-driven decision-making. Analytical Reporting and Insights: Provide and deliver analytical reports on a regular cadence as well as for ad-hoc requests. These reports will cover areas such as supplier performance, project volume, and other metrics required to support leadership decision-making. Create Comprehensive Contract Summaries: Develop detailed contract summary pages for upcoming renewals, highlighting key terms, conditions, renewal timelines, cost structures, performance metrics, and any identified risks or opportunities. These summaries will provide stakeholders with a clear and concise overview to facilitate informed decision-making and efficient renewal planning. Prepare Sourcing Project Presentations: Assist Sourcing Leadership in creating concise presentations for senior management, highlighting key project objectives, timelines, cost savings, and supplier performance to support strategic decision-making. Renewal Planning and Management: Proactively manage the contract renewal cycle by acting as a gatekeeper for upcoming renewals, engaging stakeholders and sourcing managers. Plan and organize sourcing activities by entering them into the system and preparing base case information. Category Team Support and Operational Assistance: Support multiple Indirect category Sourcing Teams as needed to ensure efficient sourcing operations, including PO and invoice assistance, administrative oversight on deals, contract management, tracking project milestones, maintaining supplier records, and coordinating cross-functional communication to streamline processes. Stakeholder Management: Build and nurture strong supplier relationships through proactive collaboration, open communication, and mutual trust to support long-term partnerships and operational success. Addressing conflicts promptly through open and transparent communication to prevent escalations and maintain positive partnerships. Requirements: Education: Bachelor’s degree in business, Finance, Engineering, or a related field. Experience: A minimum of 3 years of professional experience in a Strategic Sourcing function or a related analytical role, such as consulting, supply chain management, finance, or business analytics. As this role involves direct partnership with leadership, candidates must demonstrate a solid level of experience in sourcing or a strong ability to adapt and excel in a dynamic environment. Analytical Skills: Strong analytical and quantitative abilities must have some experience in evaluating costing proposals and effectively communicating insights to support informed decision-making. Communication and Interpersonal Skills: Excellent oral and written communication skills in English, with a strong ability to build collaborative relationships and effectively engage with diverse stakeholders across all levels. Time Management and Resilience: Ability to work under pressure and consistently deliver high-quality results within tight deadlines. Adaptability and Flexibility: Demonstrated ability to excel in dynamic, unstructured environment where priorities frequently shift and require quick adjustments. Problem-Solving and Proactivity: Must exhibit a proactive mindset, adaptability, and creativity in identifying and resolving challenges effectively. Technical Proficiency: Proficiency in Microsoft Office Suite, strong Excel experience. Preferable having prior experience in eSourcing tools – COUPA, ARIBA, etc. Language Requirements: Fluency in English is required. Must be able to work in the shift timings of 3 PM – 12 AM IST. Applicants with a background solely in PR 2 PO process management are not suitable for this position. Work Location : Kalyani Nagar, Pune. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Show more Show less

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1.0 years

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Pune, Maharashtra, India

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Key Responsibilities Required Qualifications: Order Processing & General Customer Inquiries Process and verify customer orders to ensure accuracy and timely fulfillment. Address inquiries related to orders not received, including investigating delivery delays or missing items. Handle issues regarding returns that have not been credited, including coordinating with relevant teams to ensure timely resolution. Resolve general customer inquiries regarding product availability, pricing, and order status. Communicate with logistics and warehouse teams to ensure smooth processing of orders and deliveries. Store Queries (Next Stores) Address queries from Next stores regarding deliveries of customer parcels, ensuring timely and accurate dispatch of items. Assist stores with stock checks to confirm inventory levels and resolve discrepancies between online stock and in-store stock. Liaise with relevant teams to facilitate product availability and deliveries to stores. International Customer Support (Multilingual) Handle inquiries from international customers regarding orders not received, tracking information, and returns. Provide order tracking information and resolve issues with international deliveries, including liaising with couriers and customs services. Manage return processes for international customers, ensuring they receive timely updates and solutions. Provide support in multiple languages (English, German, Mandarin, and Arabic) to address diverse customer needs. Ensure that international customers receive exceptional service and all queries are resolved in a timely manner. Administrative Tasks Adjust and update customer accounts as necessary, including resolving billing issues, updating contact details, and processing refunds. Assist in sending mass customer communications, such as promotional emails, order updates, and return instructions. Maintain accurate and up-to-date records of customer interactions in the CRM system. Collaborate with cross-functional teams (e.g., logistics, IT, and marketing) to improve customer service processes. General Customer Support Provide excellent customer service by addressing complaints, providing solutions, and ensuring customer satisfaction. Stay updated on company products, services, and policies to assist customers effectively. Contribute to the continuous improvement of customer service processes and tools. Languages: Fluent in English (written and spoken). Experience: Minimum of 1 year of customer service experience, preferably in an e-commerce or retail environment. Skills: Strong communication and interpersonal skills. Ability to multitask and manage high volumes of queries. Excellent problem-solving and troubleshooting abilities. Strong organizational skills and attention to detail. Show more Show less

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8.0 years

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Pune, Maharashtra, India

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Job Summary We are seeking a hands-on Marketing Operations Manager who thrives at the intersection of technology, data, and scalable growth. In this role, you will play a critical part in driving our marketing infrastructure, campaign operations, and performance analytics. You’ll own and optimize our marketing tech stack—including HubSpot, Salesforce, Gong, and 6sense—while partnering closely with Sales, RevOps, and Demand Generation to ensure smooth lead management, efficient operations, and impactful reporting. Key Responsibilities Tech Stack & Systems Management Administer and optimize marketing systems including HubSpot, Salesforce integrations, Gong, and 6sense. Design and implement campaign workflows, lead scoring, routing, and nurture streams within HubSpot. Ensure seamless integrations and real-time data synchronization across platforms. Data, Analytics & Attribution Build and maintain dashboards tracking campaign performance, funnel metrics, and pipeline contribution. Own marketing attribution models to evaluate the impact of multi-channel campaigns. Uphold data integrity across systems and implement hygiene protocols. Lead Lifecycle & Campaign Execution Manage end-to-end lead lifecycle processes from acquisition to sales handoff via Salesforce. Partner with Demand Generation and ABM teams to activate audience segmentation and personalized outreach. Provide technical support for campaigns, including form creation, list segmentation, UTM strategy, and platform integrations. Cross-Functional Collaboration Act as the go-to expert for marketing operations best practices. Work closely with Sales, RevOps, and Product Marketing to drive GTM alignment and operational efficiency. Develop training materials and documentation for internal stakeholders on systems and processes. Requirement 5–8+ years of marketing operations experience, preferably in a B2B SaaS or high-growth tech company. Hands-on expertise with HubSpot (Marketing Hub) and Salesforce; experience with 6sense and Gong is highly desirable. Proven ability to build and scale marketing automation workflows and reporting from scratch. Strong analytical mindset with a deep understanding of marketing metrics, attribution, and data storytelling. Experience managing the lead funnel and optimizing sales and marketing alignment. Proactive, self-motivated professional with strong project management and cross-functional collaboration skills. About Aumni Techworks: Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects, and we have long term (open ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing Benefits of working at Aumni Techworks: Our award-winning culture reminds us of our engineering days. Medical insurance (including Parents), Life and disability insurance 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement. On site Gym, TT, Carrom, Foosball and Pool table Hybrid work culture Fitness group / rewards Friday Socials, Annual parties, treks. Show more Show less

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8.0 - 10.0 years

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Pune, Maharashtra, India

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Entity: Customers & Products Job Family Group: Business Support Group Job Description: Job Purpose: To coordinate and complete all New Product Introduction (NPI) activities across the META region, ensuring timely, efficient, and successful product launches. The NPI Coordinator will act as a cross-functional liaison between SCM, regulatory, sales, and finance to align all customers on project timelines, launch readiness, and market availability, enabling strong product performance from day one. Key Accountabilities: Lead and handle the end-to-end NPI process for adherence to timelines and global standards. Facilitate communication and coordination between global/regional marketing, regulatory affairs, demand planning, SC, commercial teams transparency on launch activities. Develop and handle project timelines, supervising deliverables and readiness breakthroughs (e.g., artwork, regulatory approvals, forecast confirmation, stock availability, commercial materials). Work closely with demand planners to ensure accurate demand forecasts for new products, factoring in market intelligence, sales expectations, and promotional plans. Maintain up-to-date and accurate product information in planning and tracking tools, including launch calendars, SKU master data, and reporting dashboards. Track and report post-launch performance, highlighting key insights, deviations, and improvement opportunities. Prepare and issue regular updates and reports to regional and global customers on launch status and risk mitigation actions. Identify process gaps or inefficiencies in NPI coordination and propose improvements for better execution and alignment. Summary Decision Rights Validation of launch readiness checklists and timelines Partner concern of risks or misalignments impacting launch delivery Approval of NPI tracking reports and customer updates Education Bachelor degree or equivalent experience in Business economics, Supply Chain or similar Further education as f.i. APICS valuable Experience Minimum 8-10 years in a coordination/project management role, ideally within FMCG, Pharma, or Consumer Healthcare Prior experience managing product launches or cross-functional commercial projects across multiple countries Familiarity with the META region’s market dynamics is helpful Skills & Proficiencies Project Management: Strong interpersonal skills with the ability to manage multiple projects simultaneously under timelines Communication & Influence: Excellent interpersonal skills and ability to influence cross-functional stakeholders without direct authority Attention to Detail: Accuracy in tracking, data maintenance, and documentation Analytical Thinking: Ability to assess risks, supervise performance, and propose solutions proactively Technical Background: Proficient in Microsoft Office (especially Excel and PowerPoint); experience with ERP or planning tools is an advantage Cultural Agility: Comfortable working in a fast-paced, multicultural environment with remote collaboration. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

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2.0 years

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Pune, Maharashtra, India

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position We are looking for a Scrum Master who has a passion for agile product development and is able to drive it forward. Ultimately, our aim is for our teams to work effectively together and to achieve the best outcome. That is why we are looking for a good listener and observer with the ability to ask powerful open-ended questions. Someone who is open to new experiments and has a drive for continuous learning as well as understands the importance of self-improvement and self-reflection. You will need to demonstrate flexibility and responsiveness and create transparency on scope, resources, timing and risks. You will be responsible Be responsible for coaching up to two teams and empower them to become self-organized, performant teams Help the teams to improve their ways of working, to be efficient, effective and to work at a sustainable pace Help the teams and the company to increase collaboration, predictability and transparency. For that, you ensure a continuous management of an active backlog, good practices in writing clear stories and calculate and communicate team velocity Enable the teams to make quick and sustainable decisions Organize and facilitate productive and effective meetings, agile ceremonies & workshops such as sprint planning, daily standups, and retrospectives Measures and monitors engineering performance against established and new metrics Guide the team in identifying, tracking, and managing risks Ensures compliance and adherence to Roche SOPs and encourages collaboration between all teams and development partners Be proactive in maintaining the healthy atmosphere and well-being within the teams Promote a culture that embraces change and values experimentation and innovation Live a learning and open feedback culture. You mentor development team members on Scrum principles, best practices and technical and personal growth Share your knowledge and actively participate in Agile Coaches Community of Practice Work with other Scrum Masters and stakeholders Collaborate with teams located in different geographies Your profile Attained at least 2 years full-time experience as an Agile Coach/Scrum Master Experience with various methodologies such as Scrum, Kanban, XP Great written and verbal communication skills in English Interpersonal, problem solving skills, compelling storyboarding, presentation skills and influencing abilities Technical Background: experience in working in Software Development, preferably in Cloud product development The ability to recognize and aid the resolution of team conflicts and impediments Tact, diplomacy and cooperation skills An attentive and empathic nature Nice to have Experience and certificate with SAFe Track record of continued and recent education in Scrum – including training, and participation in conferences, user groups, podcasts, etc Experience on a Team of Teams level Experience in guiding and mentoring other Agile Coaches/Scrum Masters by sharing your expertise and helping them to grow Knowledge of DevOps principles and best practices Experience in pharmaceutical/ healthcare/ medical device industry and/or highly regulated environments Location You will be based in Pune, India. At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances. As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. Roche is an equal opportunity employer. The Scrum Master is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group. The Roche Operating Principles are: Put patients first Follow the science Act as one team Embrace differences Accelerate learning Simplify radically Make impact now Think long term Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. Show more Show less

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0.0 - 2.0 years

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Baddi, Himachal Pradesh, India

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Division Department Sub Department 1 Job Purpose Maintain, upkeep and execute processes of stores with regard to direct/indirect material, area of work, material handling equipment and storage etc. as per safety compliance, cGMP norms and QMS to support, execute and coordinate in functioning of stores processes. Key Accountabilities (1/6) Execute the store operations like receipt, dispensing and dispatch etc. materials as per cGMP procedure to avoid any cross contamination & to achieve manufacturing targets Execute the dispensing activities as per the plan Weigh, count and verify materials as per purchase order and receipt documents and store materials in designated area Manage the dispensing activity to ensure compliance to cGMP Dispense the materials required for manufacturing, stock transfer and exports as per cGMP norms Ensure cross contamination of material is prevented while handling by following all procedure strictly Key Accountabilities (2/6) Maintain the online documentation & area as per cGMP guidelines and regulatory requirements to avoid any deviation Review the status labelling of materials to ensure correct labelling is performed by quality Perform status labelling for equipment and accessories Monitor logs and area on day-to-day basis to avoid any deviation during internal and external inspection Update data entries in online documentation to avoid data integrity Key Accountabilities (3/6) Dispose the scrap generated periodically in stores to remove blockage and ensure smooth store operations Ensure segregation and removal of scrap material by coordinating with housekeeping Minimise scrap related hazards through the risk management processes Key Accountabilities (4/6) Maintain safety in the store operations by complying to safety norms to reduce the incidences and accidents Monitor the store assistants to use proper safety appliances while handling materials during receipt and dispensing Identify and report possible hazards and handle (storage, receipt , issuance) hazardous materials safely Key Accountabilities (5/6) Prepare receipts and issue materials on time by coordinating with purchase and user department to ensure required material is positioned in scheduled time Indent of materials as per correct quantity & delivery schedule from purchase department Manage material receipts while adhering to relevant SOP & store the goods as per the required storage condition Account the receipts of materials by making GRN Issue materials to user department by following SOP as per given schedule Key Accountabilities (6/6) Review stock of materials and store goods in appropriate conditions to reduce materials damage due to improper storage and for smooth production activity, and update in the system Monitor and record the environmental conditions of area and equipment Store the goods in designated places as per required storage conditions Carry out the reconciliation of reviewed physical stocks and update the effect of reconciled stocks in system Major Challenges Delay in delivery time due to frequent changes in the production plans and shifting priorities. Erratic delivery time by production. Overcome by conducting status meetings, escalation and continuous follow ups Delay in routine work due to system failure and issue of slips. Overcome by training from SMEs and manually working to reduce idle time Key Interactions (1/2) Manufacturing for dispensing planning (Weekly) Packing for prioritization of production (Weekly) Quality Control for release and sampling (Daily) Quality Assurance for discrepancies and non-conformances (Daily) Purchase for receipts (Daily) Accounts for invoice submission (Daily) Planning prioritize production (Daily) Customs for re-warehousing (Daily) Safety for safety norms and approval of destruction material (Daily) Engineering for maintenance issues (Daily) Housekeeping for sanitization (Daily) Key Interactions (2/2) Equipment Supplier for dispatch related (Need Basis) Transporters for deliveries (Need Basis) Courier for tracking of materials monthly Government authorities for stamping of weights (yearly) Pest Control Services for pest related issues (Daily) Dimensions (1/2) Average number of GRN for raw material / packing material : 300 per month Average number of materials removed (expired/rejection) : 50 per month Average number of dispatches : 30 per month Achieve internal OTIF more than 90% Achieve Zero reportable accidents / incidences during manufacturing Achieve 0% errors in online documentation Meet 100% compliance to SOP and safety regulations Maintaining proper storage condition (100%) 100% Clearance/disposal of non-moving/rejected materials Dimensions (2/2) Key Decisions (1/2) Bin Allocation Handling of material at designated place Set priority for dispensing of a particular material as per manufacturing requirements Set priority for unloading of vehicle of a particular consignment Key Decisions (2/2) Improvements in store operations, facility and documents to Section Head – Stores Education Qualification Graduate or D. Pharm Relevant Work Experience 0-2 years of experience with exposure to stores operations, preferably in a pharma company with regulatory approvals Show more Show less

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5.0 years

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Mumbai Metropolitan Region

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Role: Coordinator- Founders office, Mumbai Experience: 5+ years | Salary: Up to 70k/month ____________________________________________ POSITION OVERVIEW: We are looking for a Coordinator who will work closely with the executive director across multiple aspects of organizational management. The person will be deeply involved in writing, operations, coordination, relationship management and problem-solving. They will help hold many moving pieces together, allowing the director to focus on external partnerships, vision and overall organizational growth. The role will cut across strategic planning, daily operations, communications, finance coordination and more. It requires someone who enjoys managing multiple priorities, is comfortable taking initiative, and is willing to work on both big-picture thinking and day-to-day details. KEY RESPONSIBILITIES: Key Responsibilities 1. Strategic Support & Project Management Support the director in tracking key priorities, projects, and deadlines. Coordinate with Program, Finance, and other stakeholders to ensure work is moving in sync. Prepare updates, reports, and presentations for leadership, donors and others.. Help manage the implementation of key projects and organisational goals. 2. Internal Coordination & Operations Serve as a key link between the Director and internal teams. Help manage internal meetings: agenda setting, note-taking, follow-ups. Work closely with operations and finance teams to ensure systems and processes are functioning smoothly. Assist with cross-team coordination where required. 3. Writing, Communications & Fundraising Support Draft funding proposals, donor reports, presentations, and organisational communications. Help build external-facing documents that clearly articulate Ashiyana’s work. Assist in writing internal reports, updates, and communications. 4. Stakeholder & Donor Engagement Help prepare background briefs and talking points for meetings with donors, partners, and government officials. Manage follow-ups and documentation post-meetings. Support the Director in building and maintaining key relationships. 5. Administration & Scheduling Manage the Director’s calendar, meetings, travel, and external engagements. Handle key administrative tasks to ensure the Director’s time is focused where it is most needed. WE ARE LOOKING FOR 5-8 years of experience in roles involving coordination, writing, project management, or non-profit management. Strong writing skills, especially in drafting proposals, reports, and professional communication. Strong organisational skills, with an ability to handle multiple priorities. Good understanding of how non-profits function; experience in the sector is a plus. Comfort with managing operations and systems (Google Workspace, Excel, project management tools like ClickUp or Asana). Quick learner, adaptable, and able to problem-solve in complex situations. Able to work independently, while keeping multiple teams aligned. Comfortable being both a thought partner and a doer. Strong interpersonal skills with an ability to manage relationships across levels. Based in Mumbai or willing to relocate. Education Qualifications Bachelor’s or Master’s degree in Business Administration, Social Work, Public Policy, Development Studies, or a related field. Hiring Note : Applications will be reviewed on a rolling basis. This job is first posted on June 16, 2025, on GroundZeroJobs.Org For any questions, ping us on the support helpline [WhatsApp Chat only]: +91-8058331557 Show more Show less

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Mumbai, Maharashtra, India

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Job Summary Effectively manage financial forecast for rlbe and financial reporting. Provide business finance support to various functions for the budgets that they handle from FP&A perspective. CORE JOB RESPONSIBILITIES FP&A Role Sales forecasting at SKU/Brand/Channel/Account/Region/State level along with gross realisation, GTN, Price Increase, Elasticity, Cost Increase Assumptions, Gross Margin Profile. Forecast budgets for various P&L lines/ departments/ expense types with proper business justification. Conduct analysis with sales and P&L profile vs previous benchmarks. Ensure accuracy & hygiene of the monthly accounting process – including Std cost, TCGM and ensure proper review of monthly provisions prior to book close Responsible for balance sheet forecast and actual analysis vs forecast, maintain aging of balance sheet items and follow up for pending claims/outstanding/open amounts. Prepare rlbe balance sheet review and deep dive submissions. Review various buckets of balance sheet including other accrual liabilities. Review vendor advance for settlements against the invoices, open PO tracking against the accruals and commitments. manage standard cost change exercise during rlbe and stand cost roll up a year end for next year. Revision A Ensure accuracy & hygiene of the monthly accounting process – including Standard Cost, TCGM and ensure proper review of monthly provisions prior to book close Assist in the preparation of scenario analysis, Brand Profitability, Channel Profitability, Regional PnL and other Financial decisions for all BUs including price, discount, incentives and SG&A Drive continuous Improvement in functional reporting by simplifying processes and leveraging existing systems. Prepare the monthly Business Health monitor/Dashboard by providing the necessary finance inputs Responsible for CFM policy and DPO policy compliances, accrual analysis, capital expenditure and depreciation planning and monitoring, tax related matters and implications on P&L. Monitoring of Std Cost, Gross Margin performance, Freight & distribution, SG&A budget vs actual monthly for all departments/ cost centers, etc Work on accrual management with CFS/functional teams on Financial Closing on a monthly basis. Understanding business, its key drivers and the impact on the business of the company and drive company policies effectively Monitor business performance (revenue/profit/overhead/utilization/pipeline, HC & other KPIs), investigate variances and provide analysis of differences with focus on improving performance. Support the audit process (Internal and Statutory) from the view of Business Finance Generate strong insightful management analysis reports which would provide insights to all stakeholders MINIMUM QUALIFICATIONS Minimum Education Graduation Education Level Major/Field of Study Post Graduation in Finance Chartered Accountant (CA) Show more Show less

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Bengaluru, Karnataka, India

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Decision Scientist, Next-Gen Success About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Learn More About Our Culture: Our Story & Core Values: Bringing People together changes everything Women Leadership: How Salesforce is nurturing women tech leaders of the future Everyone can be a Trailblazer with Salesforce Why Bring Your Kids to Work Day is so much more than one day of fun Learn More About DnA: Who We Are We’re Data and Analytics, a team of more than 300 with expertise in business intelligence, data science, visualization, and data engineering, dedicated to providing trusted data, rigorous analysis, and actionable insights our partners use every day, enabling them to transform and grow Salesforce products, services, and solutions. We build strong, enduring partnerships with leaders and teams across the company. These relationships develop our understanding of every business we’re engaged with, deepen over time, and enhance our ability to highlight emerging challenges and opportunities. We’re continuously connected to our stakeholder community, so we don’t need time to “get up to speed” when the landscape changes. We move as quickly as the data does. Responsibilities Analyze and evaluate the backend implementation of our Agentforce external and internal offerings, helping the team to improve overall agent quality. Visualize data through dashboards and reporting tools like Tableau to present findings or recreate analyses Apply statistical techniques and data science evaluation metrics to experiments, designing them in collaboration with business and technical teams. Organize and present findings via robust technical documentation and collateral, presenting to a variety of audiences. Work with Product Managers to analyze impact of their products, developing product-specific KPI’s and metrics for tracking success against business goals. Deliver thought leadership and ideas to other technical teams, acting as an analytical ambassador to various across the company. Requirements Bachelor’s degree in a quantitative field, such as mathematics, statistics, computer science, etc. Master’s degree preferred. At least two years of experience in an analytical role of some kind (Data Scientist, Decision Scientist, Data Analyst, etc.) Strong proficiency in SQL Proficiency in an analytical language of some kind, such as R or Python Experience with data visualisation tools, Tableau preferred You have strong understanding of statistical methods and have applied them in an enterprise setting. Excellent communication and presentation skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

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1.0 - 2.0 years

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Bengaluru, Karnataka, India

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JOB PROFILE: UNIVERSITY RELATIONS ASSOCIATE (Travel Required) ● Employment Status: Full-time ● Experience Requirements: 1 to 2 years experienced in counselling and willingness to extensively travel. ● Skill Requirements: Excellent communication skills, interpersonal skills, presentable and professional in approach. ● Salary Range: 15000 - 25000 per month KEY ROLES AND RESPONSIBILITIES: - Event and Travel Management- Represent the organization by traveling to events, educational fairs, and high school orientations to engage with stakeholders and promote initiatives like Tiger Stripes and PASS programs. Actively participate in outreach activities to build brand awareness and ensure a strong presence. - Lead Collection and Management- Collect leads during events and engagements and ensure timely and accurate updates in the lead management sheet. Maintain a streamlined process for tracking and following up on leads to maximize conversions - Agency Visits and Relationship Management- Conduct visits to partner agencies to strengthen relationships and address any queries or concerns. Foster strong collaboration with existing agencies to ensure smooth operations and mutual growth. Show more Show less

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0.0 - 3.0 years

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Jubilee Hills, Hyderabad, Telangana

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Position: HR Executive Location: Plot No. 82,unit no.101, Road No 7, Womens Co operative society adjacent to Road No. 5 Metro Station, Jubilee Hills, Hyderabad - 500033 , Telangana, India Company Website: https://onehealthassist.com/ Company LinkedIn: https://in.linkedin.com/company/one-health-assist Working time: Monday-Saturday between 10AM-7PM-(Onsite) Key Responsibilities: Manage end-to-end recruitment process for Sales and Non-IT roles (job posting, sourcing, screening, interviews, offer negotiation). Partner with hiring managers to understand job requirements and develop effective hiring strategies. Use job portals (Naukri, Indeed, LinkedIn, etc.), social media, and internal databases to source candidates. Conduct initial screenings to assess candidates’ fit in terms of experience, skills, and cultural alignment. Coordinate and schedule interviews with hiring managers and follow up with candidates through the hiring process. Maintain and update candidate records in the applicant tracking system (ATS). Build a pipeline of qualified candidates for future roles. Prepare recruitment reports and provide insights on hiring trends and metrics. Assist in onboarding new hires and ensuring a smooth transition into the organization. Support other HR functions such as employee engagement, policy communication, and HR operations as required. Key Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field. 2–3 years of experience in recruitment with a focus on Sales and Non-IT profiles . Proven experience in hiring for roles like field sales, tele-sales, business development, customer service, marketing, etc. Strong sourcing skills using portals, networks, and social media. Excellent communication and interpersonal skills. Ability to work in a fast-paced and target-driven environment. Familiarity with HR software and applicant tracking systems is a plus. Thanks & Regards Amisha Shelar Contact: 885-057-2613 Email: amisha@onehealthassist.com Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Application Question(s): How many years of work experience do you have as a HR Recruiter? What is your current location? what is your Current CTC? What is your official notice period? Are you comfortable to work onsite (Mon-Sat & 10.00AM-07.00PM)? Work Location: In person

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Mumbai, Maharashtra, India

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We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The RCM Operations Project Manager is responsible for delivering business value through developing, planning, and managing a program of high-priority work initiatives. Primary functions include identifying opportunities for new workflows based on product changes, standard operating procedures (SOPs), and/or healthcare industry changes; collaborating with internal stakeholders to assist in the creation of new processes and workflows; overseeing beta processes as necessary; providing education to internal and partner teams on workflow and process changes. The RCM Operations Project Manager takes a process-oriented and results-focused approach in collaborating with internal ModMed staff and Global Services Teams on software modifications/enhancements, product questions, and BOOST processes, working with various departments to ensure information is relayed appropriately.Essential Duties and Responsibilities Develop, plan, and manage a program of high-priority work initiatives within BOOST including projects that are cross-functional and/or enterprise-wide. Perform project management of the high-priority work initiatives documented in a road map. Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable business process improvements. Responsible for all aspects of the development/implementation of projects, focused on the delivery of a process or service from the design process through a finished state for internal/external customers. Interface with all areas affected by the project which may include internal departments in Operations, Client Success, Product, senior level executives, as well as Global Service vendors. Assess RCM workflow and process issues and develop resolutions to meet productivity, quality, and client success. Develop detailed work plans, schedules, project timelines, project estimates, resource plans, budgets, and status reports. Oversee and coordinate all aspects of a project, including high-profile, complex projects. Conduct project meetings and be responsible for meeting expected deliverables and timelines. Work together with Global Vendor Liaison to manage the integration of vendor tasks while tracking and reviewing deliverables. May provide project management guidance to the project team. Plan and direct schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with (internal) customers on all matters. Recommend and take action to direct the analysis of and solution to problems. Lead, coordinate, and facilitate client and internal meetings concerning project activities. Perform other duties as assigned. Experience And Skills Requirements Four to five years of relevant experience preferred or equivalent combination of experience and education Experience with healthcare revenue cycle and medical billing operations is require PMP certification preferred Knowledge of and experience with RCM workflows and processes Excellent communication; teamwork; extraordinary high level of attention to detail Experience managing vendor relationships or offshore relationships is a plus An intelligent and articulate individual who can relate to people at all levels of an organization and possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus Ability to lead a cross-functional project team and work with peers in a team effort Demonstrated ability to manage multiple priorities and deadlines A well-organized and self-directed individual who is able to work with minimal supervision Capability to efficiently complete tasks in a fast-paced environment Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

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5.0 - 8.0 years

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Hyderabad, Telangana, India

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Job description: Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring of Software100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan2.Quality & CSATOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: ServiceNow Creator . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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7.0 years

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Jaipur, Rajasthan, India

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About the Role: We are seeking a highly skilled Lead Solution Architect with a strong background in SaaS product development and expertise in designing scalable, secure, and resilient systems. You will lead the technical architecture of our cloud-native platforms, manage cross-functional engineering efforts, and implement best practices across backend, frontend, and infrastructure layers. This is a leadership role based on-site in Jaipur and ideal for someone who enjoys solving complex system challenges and building high-impact software. Key Responsibilities: Lead the design and implementation of scalable SaaS application architecture Architect and develop solutions using Laravel, NestJS, Node.js, and AWS Build and manage microservices and serverless infrastructure for high availability and maintainability Implement and manage asynchronous and parallel request handling for optimized system performance Design and scale load handling and queue management systems using BullMQ and Redis Develop and integrate real-time data workflows using webhooks and external APIs Configure and manage Node.js clusters for performance and fault tolerance Collaborate with frontend developers working on React and Vue.js to deliver seamless UI/backend integration Ensure code quality, observability, and maintainability across services Monitor, debug, and resolve issues in production using logs and performance tracking tools Drive CI/CD implementation, infrastructure automation, and DevOps practices Required Skills & Qualifications: 7+ years of experience in full-stack or backend software development Proven experience as a Solution Architect or Lead Developer on SaaS products Proficient in Laravel, NestJS, and Node.js Deep understanding of BullMQ, Redis, and message/queue-based architectures Experience with asynchronous processing, parallel request handling, and load distribution Proficient in microservices and serverless architecture patterns Strong command of AWS (EC2, Lambda, RDS, S3, API Gateway, IAM, CloudWatch) Hands-on experience with webhooks, job queues, background tasks, and rate-limiting strategies Familiarity with Node.js cluster mode and scaling strategies Solid experience in debugging, tracing, and performance monitoring Frontend integration experience with React or Vue.js (please specify your exposure) Strong leadership, collaboration, and mentoring abilities Preferred Skills (Nice to Have): Experience with Docker, Kubernetes, and CI/CD pipelines Exposure to event-driven architecture and multi-tenant SaaS platforms Familiarity with observability tools such as Grafana, Datadog, or New Relic Show more Show less

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2.0 - 4.0 years

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Hyderabad, Telangana, India

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Principal duties and responsibilities: Closely partners with the SW Engineers at the onset of a project to develop product requirements, test specifications, and build test frameworks and cases to rigorously test product functionality. Performs analysis on applications/stories, writes manual and/or automated tests and executes on test suites. Identifies system or architecture limitations from analysis of performance test results. Can use established automation frameworks and automated test suites. Reviews and provides input on the accuracy, clarity, and testability of requirements; asks questions to improve software design. Able to work with cross-functional teams when directed. Builds and maintains good business relationships that help drive ideas and solutions. Applies AGILE concepts and works collaboratively and closely with Software Engineers in an Agile/Scrum environment. Identifies, implements, and applies best practices. Mature at implementing Quality Assurance concepts and metrics. Ability to handle multiple projects and possesses a proven track record of high-quality deliverables. Ability to effectively communicate technical concepts to technical staff and work effectively with cross-functional departments with varying degrees of technical experience. Understands and explains up and downstream impacts across products, teams, and the organization. Is able to engage in discussions around changing the status quo; supports the implementation of innovative and creative solutions. Iterates and improves across multiple business domains. Displays flexibility in adapting to changing conditions and helps lead others through change. Thinks strategically, displays a high degree of emotional maturity, and demonstrates a positive outlook. Strong team player, makes a valuable contribution to team objectives, displays trust and mutual understanding, accepts constructive feedback, and handles confrontation constructively. Required Qualifications: Graduate / Post graduate degree preferred. Any QA certification like ISTQB will be an added advantage Required Skills: Develop automation scripts in Java, JavaScript programming languages. Utilize tools such as Selenium, Bamboo, and Git for CI/CD testing and version control. Use Jira for maintaining test scenarios / cases, defect tracking, issue management, collaboration Knowledge on any database technologies like MySQL, SQL, MongoDB 2-4 years of experience in QA Engineering 2 years working experience with Automation frameworks. 1 year working experience with Bamboo. 1 year working experience with software CI/CD testing and version control. Ability to write basic SQL queries Basic Knowledge on cloud technologies like AWS Strong problem-solving skills and attention to detail. Effective communication and collaboration skills. Prior working experience in an Agile/Scrum environment. Must be able to work independently and as part of a team on multiple overlapping projects. Proven track record of successfully delivering large projects. Demonstrated ability to understand implemented automated frameworks and tests. Mature understanding of Software Development Life Cycle methodologies. Desired Skills: Familiarity with Kubernetes, Docker, or other containerization technologies. Exposure to performance testing and monitoring tools like JMeter. Knowledge of API testing using tools like Postman, RestAssured. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Show more Show less

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0.0 - 2.0 years

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Indore, Madhya Pradesh

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Notice Period: Immediate Key Responsibilities: PPC: Plan and execute paid ad campaigns on Google Ads, Facebook/Meta Ads, Bing, and LinkedIn Optimize campaigns for conversions, ROAS, and CPC Conduct A/B testing, keyword research, and ad performance analysis Set up and manage tracking (Google Tag Manager, UTM parameters, conversion pixels) SEO: Perform technical audits, on-page optimization, and content recommendations Conduct keyword research and competitor analysis Improve website visibility and rankings on major search engines Build high-quality backlinks through ethical off-page strategies Monitor and analyze SEO performance using tools like Google Search Console, Ahrefs, SEMrush, etc. Requirements: 2+ years of hands-on experience in both PPC and SEO Deep understanding of Google Ads, Meta Ads Manager, and Google Analytics Strong knowledge of SEO tools (SEMrush, Ahrefs, Screaming Frog, etc.) Experience with WordPress, HTML basics, and website performance optimization Strong analytical skills and attention to detail Google Ads and/or SEO certifications are a plus Job Types: Full-time, Permanent Pay: Up to ₹360,000.00 per year Schedule: Day shift Fixed shift Monday to Friday Experience: PPC Campaign Management: 2 years (Required) SEO: 2 years (Required) Google Ad Manager: 2 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

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2.0 years

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Noida, Uttar Pradesh, India

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About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being. Our Core Offerings - Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience. - Personalized Health Plans: Tailored wellness programs with fitness, meditation, and nutritional guidance. - Health Check-ups & Screenings: Preventive check-ups and vaccinations for proactive health management. - Comprehensive Wellness Programs: Designed to boost morale, productivity, and holistic employee health. - Preventive & OPD Care: Seamless primary care and OPD services, reducing out-of-pocket expenses through cashless OPD benefits. Founding Team The founding team — Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi — established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone. What Sets Us Apart - Comprehensive & Flexible OPD Benefits: Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations. - Integrated Platform: Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic. - Engagement & Gamification: AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits. - 24/7 Accessibility: Accessible health support anytime, designed to address India’s diverse healthcare needs. Key Milestones & Achievements - Expanding Primary Care Access: Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders. - Strategic Partnerships: Collaborations with leading insurers and doctors, reaching 2,500 major corporations and MSMEs. - Technological Innovation: Introduced India’s first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors. - Awards & Recognition: Honored in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022). - Funding Success: Secured over $40 million in investments to drive growth and service expansion. Future Vision Visit Health aims to further strengthen India’s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we’re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives. Visit Health — Empowering workplaces with accessible, affordable, and impactful healthcare. Role Summary: We are looking for an experienced HR Operations Executive to join our HR team and manage a variety of operational functions. The ideal candidate will have hands-on experience in HR documentation, tracking systems, employee support, and administrative coordination. This role demands a high level of precision, accountability, and confidentiality. Key Responsibilities Manage end-to-end HR operations, including the preparation of HR letters, employment contracts, and policy documentation. Maintain comprehensive HR trackers for employee data, onboarding, offboarding, attendance, and leave records. Utilize advanced Excel skills (Pivot tables, VLOOKUP, Macros, etc.) for HR reporting and data analytics. Handle administrative responsibilities such as laptop inventory management, ID cards, and employee asset tracking. Address and resolve employee grievances in a timely and professional manner, escalating complex issues when necessary. Support internal HR audits and ensure compliance with organizational policies and labor regulations. Collaborate with internal departments to ensure seamless HR service delivery. Required Skills & Qualifications Minimum 2 years of relevant experience in HR operations or a generalist role. Strong command of MS Excel – must be comfortable with advanced functions. Familiarity with HRMS platforms and documentation best practices. Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize tasks. High level of integrity, discretion, and professionalism. Bachelor’s degree in Human Resources, Business Administration, or related field. Preferred Attributes Experience in inventory or asset management in a corporate environment. A proactive, solution-oriented approach to resolving employee concerns. Team player with the ability to work independently when required. Show more Show less

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4.0 years

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Pune, Maharashtra, India

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The successful candidate will have 4+ years of relevant experience in marketing, preferably in the retail or restaurants industry. The role requires expertise in both traditional and digital marketing strategies, with a focus on social media, performance marketing, and search engine marketing campaigns. The ideal candidate should possess strong communication and interpersonal skills, excellent time management abilities, and proficiency in MS Office Suite. Key Responsibilities: Utilize traditional marketing tools and media, with a strong understanding of local store marketing tools. Stay updated with new age digital marketing tools and media to effectively reach target audiences. Manage social media, performance marketing, and search engine marketing campaigns to drive engagement and achieve marketing goals. Execute influencer marketing campaigns and monitor performance metrics to optimize results. Demonstrate a proven track record in driving successful digital campaigns. Liaise with mall marketing teams to build partnerships and enhance brand presence. Manage vendors effectively to ensure timely delivery of marketing materials and services. Oversee aggregator management, including promotions, campaigns, and tracking results. Deliver engaging presentations and demonstrate proficiency in data mining and analysis. Qualifications and Skills: Bachelor's degree or equivalent and 4+ years of experience in retail marketing. Experience in the retail or food retail industry is preferred. Show more Show less

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40.0 years

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Jaipur, Rajasthan, India

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Hem Securities Ltd. is India’s only prominent leader for all financial services including Merchant Banking, Investment Banking, Angel Investing, Private Equity, M&A, Wealth Management & PMS Services. With more than 40 years of relentless excellence in serving to the customers, not only it is one of the best Stock Brokerage Firms in India but also an Award-winning Investment Banker in SME segment, Leading IPO & Mutual Funds Distributor in the country. HSL is having its presence in more than 20 states making it among the leading stock brokers and depository participants in India. https://www.hemsecurities.com/ Role & Responsibilities Analyzing and synthesizing research findings to develop valuable insights and strategic recommendations for clients. Write special reports covering major news/Special events/corporate actions/AGM/Company visit & management meet/Channel check/company conference call/industry conference. Financial modelling: New models, Scenario analysis, updating, valuation and forecasting Undertaking primary research for key thematic report. Tracking and analyzing regulatory changes and their impact on the sector Preparing and making meaningful contribution to company reports, sector notes and thematic research Support the sales team in terms of morning calls, weekly calls, & portfolio review of actual client portfolio, periodic presentation to sales for organizational business enhancement Key skills – Sound knowledge of financial statement analysis and security valuation methodologies like DCF, relative valuations etc. Proficiency with financial research tools such as Bloomberg, DataStream, Fact Set Excellent written and oral communication skills with attention to details Strong analytical / problem solving skills with ability to perform data analysis Good data management and analysis skills Qualifications & Experience An MBA and\or a CA\CFA from a reputed college with minimum 2+ years of work experience in research Show more Show less

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140.0 years

0 Lacs

Chennai, Tamil Nadu, India

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About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Primary Responsibilities Processing requests per ITIL framework and within defined SLA. Meeting or exceeding predefined KPI and SLA targets. Diagnose and troubleshoot laptop hardware issues, including but not limited to screens, keyboards, batteries, and internal components. Provide remote and on-site support to users experiencing hardware problems. Perform hardware upgrades and replacements as needed. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to resolve complex issues. Educate users on best practices for laptop maintenance and usage. Ensure compliance with company policies and procedures. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.” Show more Show less

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4.0 years

0 Lacs

Greater Kolkata Area

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Summary Position Summary TC2 – Tax Operate (USI) – EMO team Support on Delivery and Compliance Provide governance and project management on large Investment Management Tax Compliance engagements and ensure transparency to the Client’s tax compliance and reporting process through a web-based portal. Generally, these engagements involve services provided by multiple Deloitte Tax service lines Plan and execute against specific client service plans developed for service delivery on each engagement Monitor service line compliance processes with established engagement protocols and tax filing deadlines Monitor and ensure engagement deliverables are posted and that tax return status is accurately documented by their respective service line in the web-based platform Thoroughly and accurately document issue, actions taken and issue resolution Identify and escalate service line issues promptly and in accordance with engagement communication protocols. Actively participate in issue resolution. Work with the respective service lines in Identifying and resolving issues and sharing insights to improve our efficiency will be a key component. Manage staffing assignments across service lines, generate and track variance reports, and allocate tax return tasks to teams based on the type of return, team availability, and task complexity to ensure timely fulfillment of commitments within the agreed turnaround times. Partner with other team members to help identify new opportunities to leverage to your engagements across multiple service lines Develop strong working relationships with business units/service lines within Deloitte Tax and conduct regular conference calls with service lines/business unit POC’s to discuss engagement status and to facilitate issue resolution. Prepare and review engagement status reports which are delivered to client on a monthly basis Develop strong working relationship with Clients and lead the conference calls with the client to discuss compliance and obligation status Manage the contracting requirements, engagement financials & scope renewal process You will continuously build on technical competence by keeping up to date on trends, developments and technical authorities and apply them to complex situations. Create reporting dashboards working on digital business tools – Excel/Macro, Alteryx, PowerBI, Tableau, etc Develop staff by means of training and mentoring. Support on Transition Run the entire Transition process and prepare necessary documentation Work with the staff to set up the web-based platform for service delivery tracking Following up with Deloitte teams to tracking the transition status and maintain the transition tracker (keeping it up to date) Drafting the Statement of work Tracking scope/fee changes Qualification: Post-graduation/master’s in business administration Related work experience/project management office experience for min 4 years Excellent verbal & written communication skills (English) Ability to multi-task and manage multiple client projects simultaneously Strong organizational skills Critical thinking and problem-solving skills Ability to quickly adapt to changes Self-motivated Ability to apply training to real-life scenarios Desire for challenging role with heavy interaction with Partners, Directors and Senior Managers Excellent technology skills-Power BI, SharePoint, Tableau and Alteryx, Excel, Word and PowerPoint are required. Any project management credentials would be an added advantage (eg.: PMP, Prince2). Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304906 Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Job Title: Executive - Customer Success About Greytip: greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences. Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software. At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive. Position Purpose : We are seeking a highly motivated and experienced Senior Executive - CS to join our team. This role is crucial in ensuring customer satisfaction, retention, and growth. The Senior Executive - CS team member will act as a trusted advisor, advocate, and point of contact for our valued Global clients, helping them achieve their business goals through effective use of our products and services. Key Responsibility: The Customer Success Manager ensures clients maximize value from the SaaS HR Tech platform, driving adoption, satisfaction, and retention for customer accounts. They manage adoption & engagement, build relationships, and address customer needs proactively, collaborating with Support and Sales teams. Serve as the primary point of contact to customers, addressing day-to-day inquiries and ensuring seamless communication. Monitor account health and implement corrective actions in collaboration with other CS sub functions, such as support and product teams, to maintain customer satisfaction. Collaborate with Sales, Support, and Product teams to resolve customer issues and ensure alignment with customer needs. Conduct pre-handover sync with the implementation team to align on customer goals and setup. Schedule and deliver admin training on greytHR products to customers. Enable product feature adoption for customers. Review & analyses weekly module usage for customer accounts. Proactive/Reactive monitoring of early warning signals to engage users. Escalate setup issues to keep the account green. Initiate action based on the NPS/CSAT feedback received from the client. Track product usage monthly to quantify expected adoption for accounts. Share success tips, best practices with clients Review & action weekly engagement reports for health tracking. Required Skills (Intermediate Level Focus) Category Skills Customer Relationship Management - Customer adoption & engagement (I), Relationship Building (I), Managing Escalations (I), Renewals & Retention (I), Customer Feedback Collection (I) Product & Industry Knowledge - SaaS Product Knowledge (I), Product Adoption Strategies (I), Feature Utilizations Optimisation (I), Pricing Model Knowledge (I) Customer Success Strategy Customer Retention Fundamentals (I), Customer Health Scoring (I), Adoption & Usage Monitoring (I), Proactive Check-Ins (I) Digital & Technical Skills - CRM Systems (I), Data Analytics & Reporting (I), Customer Portal Management (I), Product Adoption Tracking (I) Soft Skills - Active Listening (I), Empathy in Customer Interactions (I), Verbal Communication (I), Time Management (I) Data-Driven - CS Data Literacy (I), Customer Health Scoring (I), Product Usage Analytics (I), Customer Feedback Analytics (I) Key Performance Indicators (KPIs) Customer Health Score: Maintain 75-85% (healthy range) for assigned accounts. Net Promoter Score (NPS): Achieve +20 or higher. Customer Satisfaction (CSAT): Maintain 75-80%. Churn Rate: Keep below 10% annually. Adoption Rate: Increase feature utilization by 20% within 6 months. Renewal Rate: Achieve 90% renewal success for assigned accounts. Required Qualification - Bachelor’s degree in Business Administration, Marketing, or a related field (MBA is a plus) 2-4 years of experience in Customer Success, Account Management, or a similar client-facing role, preferably in the SaaS or technology industry Proven track record of driving customer retention, satisfaction, and growth. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities Preferred Qualification - Experience using Customer Success platforms like Custify, or similar tools Familiarity with CRM tools Show more Show less

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Tracking Jobs in India

The tracking job market in India is thriving, with a growing demand for professionals skilled in tracking technologies. Companies across various industries are actively hiring individuals with expertise in tracking to help them analyze and make sense of data for strategic decision-making.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for tracking professionals in India varies based on experience and skill level. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career path in tracking may include roles such as Tracking Analyst, Senior Tracking Specialist, Tracking Manager, and Tracking Director. As professionals gain experience and expertise, they may progress to leadership positions such as Chief Tracking Officer.

Related Skills

In addition to tracking skills, professionals in this field are often expected to have knowledge of data analytics, statistical analysis, data visualization, and programming languages such as Python or R.

Interview Questions

  • What is tracking and why is it important in today's business environment? (basic)
  • Explain the difference between first-party, second-party, and third-party tracking. (medium)
  • How do you ensure data accuracy and integrity in tracking processes? (medium)
  • Can you describe a tracking project you worked on and the insights you derived from the data? (medium)
  • What tools and software do you use for tracking and data analysis? (basic)
  • How do you handle and protect sensitive consumer data in tracking processes? (medium)
  • What are some common challenges faced in tracking and how do you overcome them? (medium)
  • How do you stay updated with the latest trends and developments in the tracking industry? (basic)
  • Explain the difference between cookie-based tracking and server-side tracking. (advanced)
  • Can you walk us through your process for setting up tracking tags on a website? (medium)
  • How do you track and analyze user behavior across multiple devices? (advanced)
  • What metrics do you typically track to measure the success of a marketing campaign? (medium)
  • How do you ensure compliance with data privacy regulations such as GDPR in tracking processes? (medium)
  • Describe a time when tracking data led to a significant business decision or outcome. (medium)
  • How do you handle discrepancies in tracking data and reporting? (medium)
  • What are some best practices for tracking implementation and maintenance? (basic)
  • How do you approach A/B testing in tracking to optimize website performance? (medium)
  • Can you explain the concept of attribution modeling in tracking? (advanced)
  • How do you collaborate with cross-functional teams to leverage tracking data for business insights? (medium)
  • Describe a situation where you had to troubleshoot tracking issues and how you resolved them. (medium)
  • What role does data visualization play in tracking analysis and reporting? (basic)
  • How do you prioritize tracking initiatives based on business goals and objectives? (medium)
  • What are some key performance indicators (KPIs) you would track for an e-commerce website? (medium)
  • How do you communicate tracking results and insights to non-technical stakeholders? (basic)

Closing Remark

As you prepare for tracking job opportunities in India, remember to showcase your skills, experience, and knowledge confidently during interviews. Stay updated with industry trends and continuously enhance your skills to stand out in the competitive job market. Good luck in your job search!

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